Ak Restoration Pro Anchorage Water & Fire

Ed Toal

2024-02

AK Restoration Pro is top notch. We were out of state when a tenant called to report that a bad water heater had flooded the lower floor of the house. Chris responded immediately and got dry-out equipment on site after normal business hours and handled everything from working with homeowners insurance to keeping us informed in our absence. Highly recommend this excellent company.

Barbara Brovelli-Moon

2024-03

We had a water leak that was small but impacted our kitchen, dining room, and living room. Had been told by another company that was from a roof water dam backup. When we discovered it was a pipe, AK Restoration was the company we turned to. Chris worked us into their very busy schedule, worked closely with our insurance, and put our minds at ease about the best ways to deal with the situation. Completely satisfied!

a wu

2024-01

Worked with Chris for water issues related to ice dam in Feb. They were recommended by a friend at the time and have been great to work with. They were very quick to respond, easy to reach, easy to work with. Would work with them again and recommend to others.

Julie Eibeck

2023-05

My 92-year old mother's furnace sprung a huge leak and probably leaked for at least a day (if not more) flooding her entire downstairs with water. The stress on her was incredible but when I called Chris the next day, he was able to come out right away and that evening, had his crew there, getting the water out, taking out all the carpet from downstairs, checking all the walls, making sure there was no mold, talking my mom and me through the process, explaining everything, making sure we understood what was going on. Both mom and I were very happy with the service! Highly recommend them, especially Chris, who was very professional and well spoken! Thanks Chris!Services: Flood cleanup, Water removal, Water damage-related cleanup & repair

carlos navas

2023-05

Great company!! Chris was extremely responsive and professional. I had a bad leak that damaged part of my second floor, including the carpeting. The water damage extended down to the laundry room and kitchen. I needed someone fast and reliable. I am happy that I came across AK Restoration. They mitigated and repaired in no time. Communication w/ Chris was fast and easy. The work was really good. I would definitely use them again.Services: Water removal, Water damage-related mold removal

Melissa Cope

2023-05

AK restoration pro has been amazing to work with. Chad, Alex and Chris have been working on our house and they have been wonderful to work with. They are on time, professional and polite. They are knowledgeable and answer our questions. They have made a terrible situation more bearable and really helped us by going above and beyond. AK restoration pro has amazing customer service and support. I highly recommend them to anyone dealing with flooding or water damage. They have made a scary time for us so much better and I can't thank them enough.Service: Water damage-related cleanup & repair

Seth Wise

2021-05

Our experience with AK Restoration Pro was fantastic. We dealt with Chris, who was very responsive and was able to inspect our mold issue in under 24 hours. The other companies I spoke with in Anchorage weren’t available for at least 48 hours. As I was flying out of the state the morning of the visit, I was able to text with Chris and arrange for him to inspect the house while my girlfriend was home. He was punctual, professional, and gave us lots of great advice and insight into our issue. Best of all, he didn’t even charge for the initial visit. We appreciated his responsiveness and ability to work with our schedule. I highly recommend Chris and AK Restoration Pro to anyone looking for mold, water, or fire damage support.Service: Mold inspection

Laura Zabriskie

2021-05

We had a dishwasher water hose completely break mid-cycle and water came gushing out so fast it caused a lot of water build up in a short amount of time. After turning off the water I called AK Restoration Pro and spoke with Chris who came right away, did a free estimate and even left fans and a dehumidifier with us while our landlords were working out the insurance claim. We ultimately didn’t use them due to our landlords insurance but, if it was my choice, we would have in a heartbeat. We haven’t received that kind of customer service and plain kindness in a long time. They made a stressful situation much more manageable. I wholeheartedly recommend the team!

Christopher Green

2021-05

We had water damage after our furnace stopped and had a water break upstairs. They did a great job responding to our emergency without us being home. Chris was very responsive, and was always in communication with us and the process of clean-up and drying. Great job!Service: Water damage-related cleanup & repair

Kiley Dwyer

2021-05

Working with AK Restoration Pro has made our project so much easier. We started with a different company after flooding in a downstairs room occurred due to a burst pipe. We switched to these guys after some issues with the first company. Chris is super responsive and always keeping us in the loop - they move fast with quality work, including asbestos abatement and complete floor replacement. Excellent experience - 10/10 recommend!Services: Flooring, Water damage-related cleanup & repair, Painting, Water damage-related mold removal

Lisa Poplar

2021-05

This is the second time we've used this company and we felt comfortable calling them out because they did a Wonderful job the 1st time. Chris and his co-workers are professional and timely. Chris took the time to explain in detail the services they were getting ready to perform. Chris worked with our insurance company and I would highly recommend this company to anyone that needs this type of service.Service: Water damage-related cleanup & repair

Jenny Willis

2021-05

After helping me with two separate water-related issues this year, I can definitely say I know who to call! Prompt response, great communication, very thorough in making sure all the issues were addressed, and made it easy working with insurance company. I especially appreciated the respect and flexibility Chris showed while working around the special needs in our home. Thank you! Highly satisfied. Highly recommend.Services: Mold inspection, Flooring, Water damage-related cleanup & repair, Painting, Water damage-related mold removal

John Wagner

2021-05

This winter we ended up with alot of snow on the roof which led to an Ice Damn. Normally these aren't an issue but this time we ended up with some water in the basement. I worked with Chris and he was great. He came out shortly after we called and looked over everything. He went through the entire process and what to expect. He answered all the questions we had and also explained why they needed to do what they needed to do. The entire team was great and we are extremely happy with the work and the team.Thanks Chris and everyone!I definitely recommend them if you have need of this type of service.Service: Water damage-related cleanup & repair

Jennifer M

2022-05

I highly recommend this company! Chris came out for an inspection the same day I called. He walked me through the whole process and answered all my questions. He left a dehumidifier and hepa air filter on site to begin the drying process right away until he could get back to complete the project a few days later. He was able to come back to do the work sooner then he thought.Services: Mold inspection, Water damage-related cleanup & repair

Matthew Deibert

2021-05

I had a waterline break 4 days before house was to get final buyer inspection. Chris was I the house with an hours of the plumbers call to me. Alaska Pro got the place dry and cleaned out so that my contractor could reflow wit a day left before inspection.Alaska Pro saved my property and was super efficient in their work. I live in Canada so having confidence in what was going on was super important, Alaska Pro called me daily with updates and helped keep me clam. I am COMPLETELY SATISFIED and would recommend them to anyone.Matt D.Service: Water damage-related cleanup & repair

BombChelle Creations

2022-05

Ak restorations was great to work with. Chris was incredibly responsive, friendly, helpful, and timely. This company was able to help me with the water damage caused by a roof leak. I definitely would recommend them to others and use again.Service: Water damage-related cleanup & repair

Trinity Bonine

2021-05

My family house has some major water damages to their attic. Chris and his team were very knowledgeable about what needed to be done to dry out the attic. They gave an accurate time frame when everything was going to be done and came and checked on the house every day. Very professional and highly recommend.

Sara Bolin

2021-05

Chris was a joy to work with and was very responsive to all my needs. Water heater busted middle of the night and he was there immediately and worked fast. Explained the entire process in full to me and was really easy going and able to work around my busy schedule. I would highly recommend them to anyone I know and would use them again if ever needed.

Ashley Barrera

2021-05

Over the Thanksgiving weekend while I was 7 months pregnant our crawl space flooded and an exterior wall suffered extreme water and wind damage. My husband was at work when I discovered the flooding. We called AK Restoration Pro and Chris (Technician) was at our house within an hour. After a thorough assessment Chris identified that the damage to our home was far more extensive than we realized.We ended up having to move out of our home due to the damage. Chris and his team worked tirelessly over the holiday weekend to ensure that the flooding was stopped and the damaged drywall was removed to avoid mold. They moved items out from under the crawl space which was above and beyond the call of duty and were extra sensitive to my pregnant tears as I watched our home being torn apart.Over the following weeks as we had to bring in additional contractors Chris remained a vital part of the team. His communication with us as homeowners, our insurance company, and the various contractors we had in our home was professional, efficient, and compassionate.During what was an incredibly stressful time, Chris, and the team at AK Restoration Pro were a light in our storm.Services: Water damage-related cleanup & repair, Water damage-related mold removal

Bernard Poplar

2021-05

Chris was professional!!! Answered all my questions, even when j asked the questions repeatedly. He assured my wife and took the time to ensure we understood the process. The team was clean and left the house orderly. Chris handled the details with my insurance company and explained every step of the process. They were timely and I would definitely refer AK Restoration Pro. A job well done! Exceeded our expectations. Thank you AK Restoration Pro.Service: Water damage-related cleanup & repair

Carol Gibson

2021-05

Chris and Irving were great. They came right out and went right to work. My downstairs was flooded from the outside faucet and I hadn’t realized it was flooding for more than half an hour. They were done with the mop up / water extraction and fan setup in under two hours. Excellent customer service.

Dana Peggy

2021-05

We had our hot water heater spring a leak and came home to the master closet floor soaked and it was leaking into our crawlspace. Not to mention all over the garage floor. Chris and Joseph came out within an hour and pulled our base boards for and told us, we caught it early and we’re doing all the right things. They didn’t feel like we needed help and wouldn’t take any money for coming out And removing the base trim!Great guys! Very professional and helped with a few pointers.I’m glad it wasn’t as bad as it could have been. But if we ever need their help again.. we know who to call!Service: Water damage-related cleanup & repair

Autumn Lauder

2022-05

AK restoration is SPECTACULAR! My husband and I found water dripping from our smoke detector late at night so we called and Chris was able to come over and arrived within 15 minutes of calling. He was able to diagnose the problem and put is both at ease for the remainder of the night. Thank you for all you do! Very much appreciated!Service: Water damage-related cleanup & repair

Tucker Langel

2021-05

Chris came over within 30 minutes of giving him a call on a Sunday. My water damage was relatively minor but he did a great job checking for moisture and guiding me through the next steps to get it fixed. I definitely will be using them again if I run into any more water damage down the road.

Frank Gestenslager II

2021-05

Excellent company with a concise and complete knowledge of what needs to be completed to restore a safe, clean, living environment.The cost analysis is spot on and they work directly with your insurance company which reduces the customers cost to a minimum.Chris the technician had moisture meters and even a high dollar thermal camera to complete the inspection.Chris wore a face mask as soon as he stepped out of his work truck. He was professional and courteous as well.I highly recommend this company to anybody without hesitation. I come from an age where your word is your handshake and this company operates the same way.Services: Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal

Grant Rebne

2021-05

Chris was great. He came within minutes of my call. He had all the tools to quickly assess my situation and to explain my options to me.If I ever need this help again, I am definitely going with ServPro and I'll recommend them to all my friends and family!Services: Mold inspection, Water damage-related cleanup & repair, Plumbing, Water damage-related mold removal

rick rayos

2021-05

I cannot give enough compliments to the staff, the company and most of all the work that Ak Restoration Pro does. Fast, reliable and HONEST! I would recommend this company before all others no questions asked. Chris goes above and beyond, as he is a true asset to the client and the company. This is my first review about anything on Google, they are that good!

Noel S

2021-05

We had a dishwasher leak. I called Ak Restoration Pro and Chris responded very quickly. He was knowledgeable, friendly, professional and helpful and gave us great advice. Thanks Ak Restoration.

Charles Knefelkamp

2021-05

These guys are absolutely top notch. Not only did they get my house clean and dry they also gave me helpful advice, and had a repair bid as soon as I asked for it. 100% guaranteed you will get your moneys’ worth with these guys! I highly recommend them if you ever have any accidents in your home!

Matthew Kuhn

2022-05

Great work/work ethic! Came out an hour after i called had everything set up that afternoon! Very pleased with their work and workers. Very Kind and understanding of the problem. Would definitely would call them again, hopefully wont need to.Services: Flood restoration, Water damage-related cleanup & repair