Universal Roofing Specialists LLC

Diane Boyd

2024-02

I called URS with a roof repair issue on Jan 2. The staff who took the call was very pleasant and was able to get me on schedule Jan 4. Tile and gutter had begun to separate from the stucco. The owner showed up Jan 4, (30 mins early I might add ....who does that???) :-) He was extremely pleasant, introduced himself and proceeded to review the damages. Although the damage seemed to only be in the area I pointed out, he took the time to inspect the entire room to ensure there were no other potential damages lurking. Just like that the damages were repaired. I will definitely refer Shawn's company and will absolutely use them for any roofing repairs in the future.

Kara Lizs

2023-09

I had some roof tiles that were falling off the edge of my house. I received 2 quotes to repair the roof. I am very happy we chose Universal Roofing Specialists. They were so responsive, professional, and communicative. The work was done in a timely manner and appears to be good quality. Their price was competitive as well.I will definitely be referring them to my friends and family and I will use them for any of my future roofing needs.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof damage repair

Ellen Meade

2024-03

Excellent price. Worked well with insurance company. Initial impression is that roof looks great and was finished well. Skylights were completely removed and replaced to ensure an excellent sealThe satellite dish was replaced with no degradation of service. Owner Shawn was always quick to respond to emails and texts. Highly recommend this company..

Pedro Perez

2023-05

Customer service for Universal Roofing Specialist was phenomenal, they attended to my needs promptly they provided a quote and followed through making sure I was satisfied. The technician "Deshawn Jordan" that serviced my roof was on time, courteous, and professional. They were able to provide pictures of the completed work and surpassed my expectations. I would most definitely use them again and refer them to friends and family.Satisfied with quality and pricingGive them a call, you won't be disappointed!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof damage repair

Marcus Mitchell

2024-04

I recently had the pleasure of working with Universal Roofing, and I cannot express how impressed I am with their professionalism, customer service, and the expertise of their CEO, Shawn. From start to finish, the entire experience was nothing short of exceptional.Shawn's leadership at Universal Roofing is truly commendable. His commitment to delivering top-notch service and ensuring customer satisfaction is evident in every aspect of the project. Throughout the process, Shawn demonstrated a deep knowledge of roofing systems and a keen understanding of the specific needs of my project.One of the standout qualities of Universal Roofing is their outstanding customer service. The team was not only responsive but also went above and beyond to address all my queries and concerns promptly. They kept me well-informed at every stage of the project, instilling a sense of confidence and trust.Punctuality is another area where Universal Roofing excels. The team was consistently on time, adhering to the agreed-upon schedule without any delays. This level of reliability made the entire roofing project a stress-free experience for me.The quality of work delivered by Universal Roofing speaks volumes about their dedication to excellence. The team's attention to detail and commitment to using high-quality materials ensured that the end result not only met but exceeded my expectations. The roof now looks not only aesthetically pleasing but is also robust and durable.In conclusion, I wholeheartedly recommend Universal Roofing to anyone in need of roofing services. Shawn and his team have set a remarkable standard for professionalism, customer service, and expertise in the industry. If you're looking for a reliable roofing company that delivers on time and goes the extra mile, Universal Roofing is the way to go. My experience was truly amazing, and I have complete confidence in recommending their services to friends, family, and anyone seeking exceptional roofing solutions.

Greg Greene

2024-01

I had very short period for next rain storm to hit us and I call Universal Roofing and Shawn the owner came right out and gave me an estimate that I thought was very fair. Geez a day later he came out and fixed it himself. It was leaking around our entire entryway hallway ruining our ceiling. He found the problem with in minutes and was able to fix it the same day getting our roof leakproof. He’s an awesome Family man that bends over backwards to make sure your needs are met. Plus he’s local right here in Maricopa Az.

Danielle Gofas

2024-02

Shawn was very professional and knowledgeable. We reached out and he immediately replied; came out next day to inspect and repaired the roof within a couple days. He is responsive and honest. Highly recommend!

eugenia smith

2024-05

Shawn and his team are the best! Along with the amazing job they did on our roof for the replacing the underlayment they always timely, professional, and great company to work with.

AC

2023-12

Working with Shawn and Allison has been a joy! They are both kind, courteous, considerate and communicative, and they eagerly responded to our family's need for roof-tile repairs/ replacements in advance of AZ's rainy season.We would highly recommend Universal Roofing Specialists, and their clear "Customer first!" commitment.

Charlene Hadley-Taylor

2023-12

I am writing to wholeheartedly recommend Universal Roofing, a locally owned family business based in Maricopa, Arizona. My recent experience with their services has been nothing short of exceptional, and I believe their commitment to quality and affordability deserves recognition.Facing a roofing issue and limited by a tight budget, I was fortunate to come across Universal Roofing. From the moment I reached out to them, their professionalism and genuine concern for my situation were evident. What struck me the most was their dedication to helping members of the community, especially those with financial constraints.Universal Roofing not only provided a swift response but also went above and beyond to assess and address the roofing issues at my property. Their team demonstrated a high level of expertise and efficiency throughout the repair process. What could have been a stressful experience turned into a smooth and well-executed project, thanks to their skilled and dedicated workforce.One aspect that truly sets Universal Roofing apart is their commitment to customer satisfaction. Despite offering services at a discounted rate, there was no compromise on the quality of their work. The finished result exceeded my expectations, and I am confident in the durability and longevity of their repairs.Moreover, the family-oriented approach of Universal Roofing fostered a sense of trust and reliability. They treated me not just as a client but as a valued member of the community, demonstrating a level of care that is rare in today's business landscape.In conclusion, I wholeheartedly recommend Universal Roofing for any roofing needs. Their combination of expertise, affordability, and genuine concern for their clients makes them a standout choice. It is reassuring to know that there are businesses like Universal Roofing that prioritize both quality service and community well-being.If you or anyone you know is in need of roofing services, I highly encourage reaching out to Universal Roofing. They have earned my trust and gratitude, and I am confident they will continue to impress others with their outstanding service.

Liz Taylor

2023-05

I have an older metal roof on a 24x60 manufacturered home that was in need major repairs or replacement. I had several leaks throughout my home that was damaging the ceiling sheetrock & my subflooring. My insurance refused to cover due to the age of the roof. I was at a loss.1. It was almost impossible to get anyone out to Hidden Valley where I live for an estimate.2. The few that did come gave basic/non-discriptive proposals ranging from 15k to 10k.3. I was in tears & depressed because I could not afford that kind of repair. I was so stressed/depressed because I was going to literally lose my home if I could not do something with the roof. I'm single & have a small income this was devestating.4. I reached out to "Universal Roofing" & the owner was at my doorstep the next day. He was very professional, polite but yet very personalble. He took twice the time to inspect the roof than the other companies that "did" come out.5. With in less than 24 hours I had an extremely detailed proposal to include photos of the damaged areas & the detailed process of what it would take to repair it. I was very impressed. But afraid to look at the "Botttom Line-Price".6. Universal Roofing price was not only affordable to my budget but he gave me help in working with my bank providing excellet documents & support.7. The owner showed up when he said he would, on or before time, worked more than a full days work each day (If you've dealt w/contractors this is unusual in a good way).I could not believe the results! Just look at the before and after photos!We MUST Support LOCAL Family owned businesses like this!This is what America's backbone was made from!*I want to disclose that I have never heard of this company before I reached out to them and I have never met or know the owner, any employees or family prior to my work on my roof.This is just an incredible company and worth my time to review!PS: Gutter work coming soon Shawn when my saving are built back up! Be ready!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof damage repair

Raul Montano

2023-12

Very happy and pleased with the work that Universal Roofing Specialists did with replacing broken tiles at my house! Very Well recommended for all your roofing needs! In Maricopa AzThanks again Universal Roofing Specialists LLC

Monique Hayward

2023-09

From the moment I reached out to Universal Roofing about repairs to the roof of a home I recently purchased, I was impressed with the team's professionalism and responsiveness. The quote I received was thorough and provided all the details I needed to ensure I was getting exactly what I was paying for. Also, the team advised me on services to maintain the roof and ensure its longevity that won't break the bank.In a time when it's hard to find trustworthy, dependable, and reasonably priced contractors, I am happy that Universal Roofing is a standout company that's providing excellent service to its customers.Services: Gutter repairs, Roof inspection, Roof repair

Bernard P

2023-10

I got quotes from 6 different roofers and Universal roofing were the only ones that were fair, professional, and kind to deal with. They came that same week to replace 1/4 of my roof. They were on time, did an outstanding job, and cleaned all their debris. Shawn and his team are highly recommended, and I will use them again for all my roofing needs!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Randy Sandstrom

2023-08

My resident is in Maricopa AZ. I had a situation with a unique micro burst that displaced several roof tiles and broke one. It happened on a Sunday afternoon. I called and Shawn was able to be at my house first thing Monday morning. He was very knowledgeable and was able to get a replacement tile immediately. This kind of service is so appreciated and unfortunately not experienced very often. I would utilize this service again. I now consider Shawn my go to person on any roof issues. I would and will recommend him to all and anybody needing roof repairs.

Chris Robinson

2024-03

Shawn did a great job, I will definitely use this company for any future roofing needs! Thanks so much!!!

Mary Collazo

2024-04

They were very thorough professional, cleaned up after, showed pictures of their work before and after, and were affordable. I would definitely recommend!

Chad Binder

2023-11

I checked with a few contractors and Universal definitey responded and followed through the most efficiently. They provided a reasonable quote in a timely manner for the material and labor to repair wind damage on the roof. I'm very happy with the process and results.Services: Roof repair for storm & wind damage, Roof inspection

Brandon Thomas

2023-08

Had a fantastic experience with DeShawn. We called for some loose tile repair on our roof we had been putting off since last monsoon season. Deshawn was contacted and came same next day for an inspection. He found more missing tiles and took pictures of all the work recommended. We agreed on the work for a very reasonable price. Deshawn and team arrived 530am the Monday after and completed all the work with pictures. They also washed my solar panels and repaired some bird wire. 100% recommend to the local Maricopa community.

Roman B

2023-06

If you're shopping for a roof repair, don't look any further. Great small local business! Excellent customer service, excellent workmanship, and an unbeatable price! DeShawn did our gutter and redid the leaky balcony 2 other companies could not fix. I highly recommend him!Service: Roof repair

Rich Harris

2023-07

Have used DeShawn and his company numerous times for both of my houses. He is always professional and on time. Takes pictures of before and after and very trustworthy. I am always recommending him to other neighbors for their roofing needs and the feedback is always great.Service: Roof repair

Beth Metcalf

2023-05

During the sale of my house, the inspection uncovered a few minor repairs need on my roof. I contacted Deshawn and he was able to give me an estimate quickly and even get us scheduled with a few days. He is very communicative and friendly. Once he completed the repairs, he was even willing to come back out to take addition pictures so I had further records of the repair. I would recommend giving Universal Roofing a call for your roofing needs.Service: Roof repair

Jason Klohk

2023-09

Their communication from the very first contact was amazing. They showed up when the said they would, communicated about what they found on our repair job and didn’t try to upcharge for anything. Ryan was extremely polite and was a great communicator when he was at our house. I highly recommend them!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair

Jaeuk Park

2023-07

Deshawn is a great, polite person who has a sophisticated knowledge of roofs. He has a professional mindset for his job and the price of his service was reasonable. I highly recommend Universal Roofing Specialists LLC.

Gina N

2023-10

Had them come for an estimate and ended up getting it fixed on the same appointment. Their prices can’t be beat and they are extremely friendly. Ryan and Adrian were amazing. Definitely recommend them.Service: Roof repair

Nathan Windels

2023-07

Shawn and his team are very responsive and do a great job! Would definitely recommend! He gave me pointers for helping maintain area of the roof I didn’t even ask about - above and beyond!Service: Roof repair

Kiana Palafox

2023-07

I love to support local business and I think everyone that wants good value and good work done for their buck should too. This local family owned business does amazing work and their customer service is wonderful! After monsoon season if you need some tiles looked at or a complete over haul these are the go to people!

Pat & Wayne Terry

2023-06

They responded quickly to my phone call, DeShawn came by the house, inspected the roof then later in the day he provided a complete assessment of the roof damage, complete with pictures and a repair estimate.He arrived on time to do the work and completed it in good time.I would highly recommend this company.Service: Skylight repair

Michael Dolezal

2024-04

They showed up on time. Explained all the work to be done to house. Great company to do business with

John Bratcher

2023-08

Everything they did was on time, professional and well done. While this was not a true roof repair or replacement the team did an excellent job power washing my tile roof and removing years of pigeon droppings. They also removed tiles to access severe buildup in the roof valleys and enclosed a small area where pigeons nest to keep them from coming back. We’ll done!