4.8 (49)
2321 W Royal Palm Rd Suite I, Phoenix, AZ 85021
(480) 430-9978
acuitybuilders.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Trusty
2024-04
Awesome general contractor! Plumbing, drywall, floors, painting, cabinets, windows, doors, floods, fires, counters. Their guys show up on time and are professional. Fair price and professional service!
Larry Dumka
2024-04
We had a very positive experience with Acuity Builders and Construction. We had major water damage on two floors of our house. We hired one company to do the water damage mitigation and then based on recommendations and interviews, we contracted with Acuity to do the restoration and along with some additional renovations. Gabby was very professional estimating this complex project and did a masterful job working with the insurance company adjuster to get the full estimate approved. To get this work done we then had to vacate our house and have a complete pack out and pack in. Ken Hawk managed the project and his estimate of 11 weeks to complete the project was spot on. Ken’s relationship to his reliable local suppliers, workmen, and subcontractors made this possible. We learned how critical timely two-way communication is in this process and Ken proved to be an excellent communicator. He was also exacting in the quality of the work being done. In his regular inspection walkthroughs with us he would note needed tweaks in the work and make sure these got done to his and our satisfaction. His cost estimates of additional work we wanted him to do were reasonable and he stood by his estimates. Ken has honored his two-year warranty on his work and has corrected two small issues promptly to our satisfaction. A year later we look back and consider ourselves very fortunate to have chosen Acuity. We strongly recommend them.
Jason Fierstein
2023-11
Our experience with Acuity Builders was extremely positive. We started with Gabby, who was very responsive to our needs. She connected us with Ken and his team for our reconstruction, and we were very satisfied. Ken was professional, communicative and also very responsive. Antonio, our tiler, did great work, was friendly, and made sure our job was correct. I would recommend Acuity for your project, and know you'll be in good hands.
Sandi N
2023-11
The service was very professional. Showed up when they said. Did those little added touches that made the job personal. Responded quickly to needs above and beyond norm. The end result was exceptional.Services: Tile work installation, Cabinet design, Flooring, Water damage-related cleanup & repair, Painting, Plumbing, Cabinet installation
Laura Sullivan
2020-05
From my very first contact with Kenny, the owner I have been extremely impressed. He sticks to his timelines, he worked with the timeline limitations that I had, and he is very responsive.I have already recommended him to a few friends of mine, and wouldn't hesitate to recommend him to others. I will definitely be using him in the future with any additional renovations. He is a true professional, and a trustworthy individual.I can definitely say that the people that work with him do an outstanding job. They have an excellent attention to detail and the difference with how my home looks shows.See before and after photos...
Lois Garrett
2023-10
I recently completed the second remodel project with Acuity Builders. Like the first, we are completely happy with the outcome. Ken had great ideas on current materials and his prices were the best. His team of skilled tradesmen were in and out fast and did top quality work. Planning on project three.Services: Tile work installation, Remodeling, Flooring
Rosemary Harris
2024-04
The worker (Aaron) that came to my property was very professional and knew how to do the job and when we went to their office building Kristy was working inside and was very professional and kind great general contracting company
Mandi Karp
2023-09
I was genuinely terrified when I had water damage in my kitchen and had to redo the whole thing. These guys held my hand the whole way and made the process super easy. They come when they say they are going to come and are super communicative. Great choice for work in your house. I will definitely be using them again for some other house renovations.
R Bailey
2024-04
If you need a quality contractor, contact Ken at Acuity Builders. They do great work!
Cindy M.
2020-05
I couldn’t be happier that we chose to work with Kenny at Acuity Builders. We had a big project/remodel after a flood and I never imagined my house would turn out this beautiful. The communication was hands down 5/5 stars. Kenny listened to what I wanted, never told me no and never tried to steer me in a direction that was just “so-so” just so that it would be easier for he and his team to complete in a timely fashion. We had a timeline, and it was met. His team is 100% reliable and dependable and they were all very friendly. Kenny was more than happy to fix any issues and I can’t tell you how much I appreciate that. It’s one thing to get the job done, it’s another to get it done right. I also felt that he was fair with what he charged for the work. This is a company you can trust and I’m so glad he was recommended to us. My husband told me he’d never let me remodel because he could never trust that the contractor would complete quality work. Then after we were forced to after the flood, I cringed at the thought, but the process couldn’t have been more positive. I highly recommend Acuity Builders.
Katherine Fasel
2020-05
Ken and his team did an INCREDIBLE job. They were so efficient, respectful and great to work with. Ken is an excellent communicator and the project was seamless. We had our entire home tiled, wall replaires/painted, an additional room added to our kitchen, partial bath remodel and a total kitchen remodel. Our home looks better than we expected and we cannot say enough positive things about Acuity. We hope to work with Ken and his crew again in the near future.
Kerry Parker
2019-05
Kenny and his team did a great job on a water damage restoration project at our house. Essentially our entire floor needed to be retiled after a major plumbing pipe issue. He got started almost immediately, was very communicative throughout the whole process, and was very easy to work with. I also greatly appreciated the attention to detail. The finished product looks perfect, and we are very happy with our experience with Acuity Builders.
Lynne Guerrette
2021-05
I am so pleased with the result of my kitchen renovation needed after water damage. The general contractor, Ken, closely monitored every phase of the project. The workmen he sent over for demo, flooring, cabinets, countertops, painting, and other jobs were friendly, professional, and completed their tasks in the estimated time. Ken was also a tremendous help in reviewing with me the insurance company's complex claim form. Good job, Acuity!! I would highly recommend Acuity Builders & Construction.
Barbara L
2019-05
Acuity Builders are awesome. I had flood damage and decided to make some additional changes; they went above and beyond in a timely manner to work with me. Every member of his team expertly demolished, repaired and cleaned up every bit of damage in exactly the time they promised. They are professional, courteous and for me, personally, I noticed they were happy workers which says a lot as you know there is mutual respect within the organization itself, and that shows in their work ethic and passion for what they do. Ken is great to work with I highly recommend them.
Danielle Malloy
2019-05
Ken and his guys at Acuity took fantastic care of us after we had some water damage to our home. The reclamation company did more damage than the original flooding, so by the time Acuity got to us, we were already beyond stressed. Ken took the time to understand our needs, worked with the settlement from our insurance, and put our home back together beautifully. My family and I could not be more pleased with the way our home looks. I would highly recommend Acuity to anyone that is looking for a remodel, if your home has been damaged, really anything. Their work is amazing and they are friendly and very easy to work with!
Ben Black
2020-05
Ken Hawk and his team are amazing. They took the nightmare of needing a home restoration and turned it into an amazing remodel experience. My house never looked this good. I was very sceptical at the beginning because all the other 5 Star restoration companies wanted to just rebuild me the same house that I had before, but Ken totally had a vision for transforming my house, and he did just as he promised to do. I was really impressed. Ken's team is amazing to work with. I just need to give a shout out to one member of Ken's team: Saul. I would not trust another human being to do a very minor paint touch up above newly installed beautiful carpet, but I trusted Saul and fixed the minor issue like he always does to perfection. If I ever need another restoration job, Acuity Builders and Construction is the company I would call without a doubt. Thanks for everything Ken.
Beth Kuchan
2020-05
We had an amazing experience with Kenny and his crew. Kenny was very attentive and communicated well in all aspects of our remodel. We replaced all flooring, filled in a sunken living room, replaced all doors and windows, as well as all baseboards, remodeled the master bathroom and kitchen and painted the inside and outside of our home, all in three months time. We highly recommend him!
Patti Disbennet
2018-05
Our experience with Acuity Builders was the best I have ever had with a contractor. After the hail storm we learned that our roof and air conditioner were damaged and had to be replaced. I called multiple companies and went with Acuity because they were the least expensive but also the quickest to get back to me. Ken Hawk came and talked to my husband and me personally, answering our many questions with patience and professionalism. He walked us through what the insurance process entailed and then took care of everything, including dealing with the insurance directly! The workers he hired were clean, polite and courteous, leaving no mess behind like other roofing companies have done. When a minor problem came up many months after the work was completed I called Ken and he had someone there within a couple of days- problem fixed! Imagine getting this kind of quality workmanship and customer service from the lowest bidder! Companies like this DO exist! I can not recommend Acuity Builders and Construction strongly enough!
Michael Scott
2021-05
Acuity Builders did a fantastic job. They were able to fit within the expenses covered by my insurance and finish the work sooner than anticipated. They removed the old floors and baseboards, painted the house inside and out, put new floors in and had someone come and clean the entire house. Highly recommend them to anyone looking to get any work done on their home!Services: Remodeling, Flooring, Painting
Alison Ditzen
2020-05
I had a leak in my master bedroom and bathroom that was a real mess to clean up. Acquity was referred to me by Copper State Builders who had to take out all the damaged areas and did a GREAT job. Ken at Acuity was great. He and his team restored the drywall, painted, put in new tile in the bathroom, built a new vanity and installed, put in new carpeting and padding, painted the bedroom and bathroom, and restored everything that needed to be restored. He was great to work with as were the rest of his associates. I would definitely hire them again if, God forbid, another disaster presents itself. I was also glad to see all their great reviews. One more doesn't hurt!Services: Flooring, Water damage-related cleanup & repair, Painting, Plumbing
PHX Arch
2020-05
We used Acuity Builders for our personal home after a lift station malfunctioned in our basement. The attention to detail from Kenny was fantastic as well as the communication and deliverable of the remodel. I would highly recommend Acuity and happen to be calling them again to assist us in repair after a more minor leak this time but definitely a job I know they will deliver on and do so in a timely manner.
Staff.Theresa Ginty
2022-05
I had a water leak in the kitchen. Did not know who to go with. Someone told me about Acuity. After meeting with Ken I decided to get my entire house remodeled. I have a brand new house! Working with the insurance was a nightmare! Ken worked with the insurance and got my tile covered. I had water damage under the tile and the insurance was refusing to cover it. I am so happy with my home. Sometimes I still feel like I’m house sitting. Hard to believe that this amazing new home is mine!! 🤗
Catherine Kneadler
2018-05
Acuity Builders did a great job with the reconstruction at my Moms house due to water damage from a broken pipe.The service was directly related to Matt the representative for the company in charge of our case. He was always a available and took care of everything.very promptly. He is an exceptional representative for the company.
Michael Johnson
2022-05
Very happy with the work that Acuity completed at our house. We had a roof leak that occurred due to a moved condensation line. This resulted in water damage to the interior. The owner Kenny and the Superintendent assigned to our project did a great job communicating throughout. Very happy with the quality of the work and the finished product looks better than it did before the damage.Services: Tile work installation, Remodeling, Flooring, Water damage-related cleanup & repair, Water damage-related mold removal, Drywall repair
David Banda
2022-05
Acuity Builders is doing some work on our church. Ken and his team have done a great job communicating and meeting the timelines they projected at the start. If an issue arises Ken is always willing to do what it takes to get the issue resolved. I would recommend Ken and his team to anyone.
Terrielee Howard
2022-05
Omg where to start!! We had our drainage pipes replaced because they because it busted all threw out home !! Acuity builders was amazing!!! We had started with a different company with our kitchen, needless to say we didn’t let them go any further! We hired Acuity builders , what a difference between the two companies!! From start to finish , Gaby did our walk through and estimate, answered all questions and dealt with the insurance company!! Matthew was the foreman for a project . Him and his team did a beautiful job on our bedroom and bathroom ! We did some upgrades to our bathroom and our bedroom floor, Mattew gave me an estimate and stuck to it !!! Matthew was very communicated and answered all questions! After 6 months of being out of our home they came in took over like a⭐️ Boss ⭐️and got us home !!! Thank you so much !! We will be using them in the future!!
Roy Camacho
2023-05
Gabby & Kenny are amazing representatives of Acuity Builders. My family and I are so very pleased with their professionalism and honestly. Totally recommend Acuity Builders.Services: Tile work installation, Painting, Cabinet installation, Drywall repair
Dennis Coleman
2018-05
In February 2017, I discovered wet walls and carpet in the walk-in closet adjacent to the travertine stone tile shower in the master bath of the house I had recently purchased. My real estate agent recommend Acuity Builders as they had performed well for a client of hers. Ken Hawk and Matthew Garrett of Acuity Builders came to the house and determined that water was going through the through the stone tile and breaching all layers of waterproofing.Matthew and Ken worked closely with us to rebuild from the water damage. The entire shower was torn down and rebuilt with new tile. From start to finish all services from selecting new materials to installation, cost and schedule performance exceeded my expectations and I would without reservation employ and recommend their company, Acuity Builders for home construction projects.I am an engineer and reside in Chandler, Az.Dennis Coleman
David Gibson
2018-05
Acuity Builders painted our house. I am known to be pretty picky about quality workmanship. Not only did they do a great job, but they did a total clean up and you would not have even known they had been there. The best is for last. Acuity bidders were the low bidder... I love saving money
Jeff Stuehling
2021-05
Ken deserves the 5 Star rating. There were a few minor issues like every build goes through, but Ken made sure these were taken care of promptly. This is what a good company does. Highly recommend using them.
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Sunday | Open 24 hours |
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