4.2 (143)
2015 W Mountain View Rd, Phoenix, AZ 85021
(602) 870-8322
diversifiedroofing.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nathan Achtziger
2024-04
Subject: Recommendation for Diversified Roofing Services and Dan VillasenorI wanted to take a moment to express my appreciation for the outstanding service provided by Diversified Roofing and Dan. I recently had the pleasure of working with your team on repairing and coating my flat roof, and I must say, I am thoroughly impressed.From our initial consultation to the final inspection, Dan and your team exhibited excellent communication and professionalism. I was kept informed throughout the entire process, and any questions or concerns I had were promptly addressed. The final inspection was thorough, and I felt confident knowing that the work was covered by a 5-year warranty.The product used by Diversified Roofing has exceeded my expectations, and I am pleased to know that it comes with a 10-year warranty. I have no hesitation in recommending your services to anyone in need of roof repairs or coatings. Your fair pricing and extensive knowledge make you a standout in the industry.Thank you once again for a job well done. I will not hesitate to reach out to Dan V. of Diversified Roofing for any future roofing needs.
Steve Scarbrough
2024-03
Loved the entire process of getting a new roof! Bruce communicated directly with me throughout the project so that I knew what to expect and how to prepare. Huge thank you to him for small recommendations such as taking down anything that might break that is hanging on the walls. Would definitely recommend him and Diversified Roofing.
Michael King
2023-04
Not what I hoped for. I got a "notice that if the balance wasn't paid within 10 days a lien would be place on my house and I had 10 days to dispute discrepancies, they hadn't even began my roof. After waiting for a date for my project for 5wks I requested my deposit back. They found time for my roof, they left after 2 days with my roof incomplete, of course it rained then so I had to cover my roof. A week later they called me and they didn't realize my roof wasn't done. They came back and finished. They didn't replace the 10 sheets of plywood I signed for. They left trash around my house and a cigarette butt on my roof, some fasteners were left exposed. I didn't get a final walk through or anything when they were done. They didn't recognize a $5k payment until I pointed it out. They made everything right in the end but I had to supervise them at each turn. I tried hard to like them. Communication and professionalism were not present through my experience.
Britney Walsh
2023-04
*UPDATE 9/6/22*Changed to 3 star. After speaking with the new customer service manager who reached out to us, they apologized for their previous response and sent out a team to do a thorough inspection of the roof and they will be sending a company out to fix the inside drywall damage.*UPDATE 8/7/22* we are still dealing with the terrible workmanship of this company. In addition to the section that wasn’t sealed properly, there was another section that had a saw mark straight through the underlayment and into the wood. Hopefully, they’ll do the right thing and do a complete inspection to identify any other problem areas under the tiles.Very disappointed in the responses I've gotten from their customer service. Diversified did the roof on my new build that was completed in 2018 and already in 2021 there is a leak due to a section of the roof not being sealed properly. First of all, to only respond that they will charge $95 to inspect and that I'm out of warranty and offer no other explanation when I submitted pictures to them is completely unprofessional. Second, since I had another LISCENSED company come out and do an estimate to repair their mistake, they say that even if I was under warranty, it would now be void. I will not be using this company again and will not refer anyone else to them either.Services: Roof installation, Roof damage repair
Amanpreet Kaur
2024-03
Jordan was knowledgeable and helped us out a lot! Honest and reliable, showed up same day and really came through for us! Highly recommend
Keith Devine
2024-01
Worst roofing companyAt our home 5 times on a brand new Pulte HomeMaster Bedroom leak over 2 monthsFilberto their best technician said every time found no evidence of a roof leak even though Service Master and other professionals have pictures of a leakWe had to throw them off our propertyThese guys are a joke!!No integrity no ethics no skillsThese guys should not be in business!!
Russ Homes
2024-04
Great experience. Initial estimate was detailed, questions answered. Communication throughout process. Area was cleaned up at the end of every day. Recommend highly.
Ryan Larsen
2021-04
Diversified did a fantastic job installing the roof on my new home. They did both the standing seam over the front porch and the concrete tile on the remainder of the roof. They hit the schedule and did the work for a fair price. We are extremely happy with the finished product.Service: Roof installation
Rob and Sheryl
2023-06
Initial roof installation on my new home 2017. Leaks noted from the get go. After Diversified “fixed” the cause, four months later a massive leak was seen.Then the master BR ceiling had many leaks but Diversified blamed Tesla’s solar panel installation. I paid Tesla to remove their panels and inspect the site - the cause of the master BR leak was away from the Tesla installation and was due to errors in the original 2017 Diversified install.Diversified refused to remediate. I got three independent roofers to inspect my roof - each found problems with Diversified’s install. I hired one of the new roofers to completely redo the roof over the leaking areas - I wanted Diversified to pay for the repair since they caused the leaking problem.Diversified refused to cooperate.They are unresponsive and are a terrible company. If you have a Diversified roof, run away to a qualified roofer immediately.I was sorry I could not rate Diversified zero stars.Service: Roof installation
Happy Campers
2023-06
With Diversified the only guarantee I received was that my roof would continue to leak. I had a house on the Jersey Shore where it was subjected to massive storms and a weekly deluge of rain but no leak was ever seen. Here under my Diversified tile roof on a new house, water pours down like a fountain…..it’s Ok if you like indoor waterworks and a mold problem.Diversified said they were not at fault even though they put on the roof.Service: Roof installation
Happy Airstream
2023-06
Some doctors have complications just as some roofers make errors in installation. Diversified made an error in my roof install but rather than correct the problem, they state they have done thousands of roofs without a problem.In other words, they have no process to deal with a problem due to their error.Avoid Diversified which stands only behind its reputation but does not stand behind its work.Services: Roof repair, Roof installation
John Haag
2023-04
One of the Best, I take that back...the BEST roofing contractors in Arizona. They now do re-roofs for all those homes at the 15-20 year mark.Get a hold of them, I worked with John, one of the Residential estimators there. From the minute he showed up until the final cleanup of my property it was all communicated to me daily, status of the job, issues they came across and lastly the Final walk of the roof with photos so I could see the results and attention to detail these professionals have. I couldn't ask for a better experience with a roofing company. Thank you Diversified, you showed me why you're the biggest and best roofing company in Arizona.
M Chan
2023-04
Absolute Nightmare dealing with their service department. Doing business with this company should be avoided if you have any alternative available. I need some repairs done for my roof due to some strom damage. Was routed to their service department but no one ever picks up the phone. Called at least 10 times and left countless voice mails over a two months period and no one ever returned the call. On one lucky day I got through to the manager of the service department and he tried to help. But it still required 5 separate phone calls to chase him down just to get an appointment for someone to come take an initial look (at a cost of $380 just to give an estimate, which I agreed to because I was tired of the phone game). On the day of the appointment, no one show up. I left work early and waited for 5 hours during the appointment window for nothing. No one called to let me what was going on. Called the office find out and of course no one answered. How can you treat people like this and still be in business????
Tara Winchell
2021-04
I’m a Realtor so I recommend Diversified to my clients because I need reliability. When it was time to re-do my own roof, of course I used Diversified! Their project manager was very “hands-on” and was on-site every day. The crew kept the job site tidy and were courteous and went above and beyond. They offer a great warranty and great pricing. I highly recommend!Services: Skylight repair, Roof repair for storm & wind damage, Roof inspection, Roof repair, Skylight installation, Roof installation
Eve Jimenez
2023-04
I had my roof redone with Diversified roofing and couldn't have had a better experience. I want to personally thank Quinn, Payton, John Settle and everyone else for all their efforts. From start to finish the entire process was quick and painless. I highly recommend them if you are in need of roof work!Service: Roof repair
Darrin Austin
2021-04
If you are looking for the best roofer in the valley>>> Look no further! I am usually not the one to take the time to write a review but after working with Diversified on a few different projects I felt compelled to let everyone know how amazing this company has been to work with. During the course of each of our projects their employees maintained the highest standards of quality, professionalism, and cleanliness. And, our projects have all been completed on schedule!! I cant say enough good things about Diversified and their employees. THE BEST contractor I have worked with in my 30 years of building homes in the valley!!Services: Roof repair, Roof installation
Chad George
2021-04
We had our roof completely redone by Diversified Roofing. We are so happy we chose this company. Completely organized and on top of things from beginning to end & throughout the whole process. Very fair price. They started within the time frame we were given & also completed within time frame given. Went above & beyond our expectations. Everyone involved was a pleasure to work with. They cleaned up everything so nicely when they were finished. Our roof looks absolutely GORGEOUS! Exceptional service & quality!Service: Roof installation
Brian Crisp
2021-04
A number of tiles were blown off my roof in a recent storm. I was referred to Diversified by someone that had recently used them to re-roof their home. I had a great experience with their service team. The communication was great and they showed up right on time. The cost of the repair came in below what I was expecting. Overall, great value and great service...tough to beat that.Services: Roof repair for storm & wind damage, Roof repair
Ben Williams
2021-04
I had an excellent experience with Diversified Roofing. After getting several quotes from other roof companies their estimate remained the most competitive over the course of several months as we decided to replace our aged roof. They arrived on the scheduled day and got the job done promptly even in the face of some weather that stretched the timeline out 1 day. I would use Diversified Roofing again should I have the need.
Tad Crother
2023-11
Diversified Roofing did a great job with a tough repair to an otherwise new roof. Would recommend.
Leah Grigsby
2021-04
We are so happy with our beautiful new roof on our custom home we are building. This company has been wonderful to deal with since the bidding process. The original guy I dealt with, Bill, was super friendly and helpful and answered all of my questions. Steven and Amanda were also great to deal with throughout the entire process. We kept running into weather issues and they were always responsive and helpful and went out of their way to make sure we were taken care of. The work done was very professional the finished roof looks amazing. Their prices were fair and beat out almost everyone else’s quotes that we got. I would definitely recommend this company for any and all of your roofing needs.Service: Roof installation
JaNae Stowell
2021-04
We had about 4 other quotes and this company was not the cheapest nor was it the most expensive. We went with them because they were thorough about what they were including in the price and were able to complete it in a timely manner (they actually came on a Saturday to do the final touches). From the time workers arrived, they were professional and courteous in regards to needing gates open, cleaning up after themselves, and letting me know if they were done for the day or planning to return. The roof looks beautiful, and we are very pleased with our decision to go with Diversified!Service: Roof installation
Charles Miers
2022-04
Our home builder used Diversified to install our tile roof, and Diversified did a great job. Since 2019, we have used Diversified to perform an annual inspection for weather related roof damage and cleaning of the roof and gutters. The inspection includes numerous pictures of any damaged areas or areas of concern. Diversified's inspections have uncovered several damaged tiles that they replaced and they always do a great job cleaning the gutters.Steven and Amanda have always been very responsive, professional, and informative.In summary, Diversified does a great job at a reasonable price.Services: Roof inspection, Roof repair, Roof installation
Nitin Kapadia
2022-04
Very pleasant to work with. On the most recent occasion, I had a leak from the roof above my closet. Power was out. My wife walked in the closet in the dark, slipped, fell, and broke her kneecap! It was weekend. I called Steven first thing Monday and he came out the same day to get it fixed since my wife now needed surgery and could not have managed without the use of my bathroom. In an emergency, Diversified prioritized my need above others and came to our rescue. He was very responsive even after the damage from hurricane Harvey, too. Have engaged him in an annual service contract since then and have been very happy.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair
Kaitlyn Henriod
2022-04
Diversified roofing did a roof inspection and repair for us after we had some damage done to our roof. They were very responsive and communicative. They came out quickly to fix the problem. Everyone we worked with were kind and helpful. I would recommend them to anyone.Services: Roof inspection, Roof repair
Tim Emory
2021-04
We had a great experience from the start with Diversified. Scheduling was quick and easy. They showed up on time and went above and beyond to check for a leak in my roof. Very professional and appreciated how hard they worked to get the job done. We will continue to use them when needed.Service: Roof repair for storm & wind damage
Leigha Triplett
2021-04
We were introduce to Diversified Roofing over 3 years ago and they are our number one call now. They are super helpful and get you all taken care of. The staff at this company are all on top of their stuff. Kelly and Chelsea are the two we deal with most and they give us the best service, very honest and are very quick. We use them for our commercial medical buildings. So save their number and give them a call.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Leonard C
2021-04
My wife and I had just moved into our first home and the house has the original roof from a little over 20 years ago. We were advised by the inspector that it was time for a replacement. After shopping around and considering many options, we went with Diversified Roofing. Because we were in a budget and a time crunch, this was the best fit for us!Scott oversaw the process. He and his team were professional, courteous, and extremely quick. Our roof was essentially done within half a day!Ever since the job was finished, my wife and I have been in awe with the job well done and we feel like our home had one of the best tops in the neighborhood!Services: Attic venting, Roof installation
Bill Edwards
2021-04
Diversified Roofing (Houston) has been part of my construction team for about ten years. Steve is always reliable to ensure the job is done as promised and within budget. He is also extremely reasonable and fair in dealing with any issues that come up. When planning new projects that require roofing or waterproofing, Diversified is always one of my first calls. I highly recommend them.Services: Gutter repairs, Gutter installation, Roof inspection, Roof repair
Mandy Durante
2021-04
From start to finish our experience with Diversified Roofing has been awesome! They guided us through the entire process and were so patient with our questions. The install was easy, efficient and clean!!! We will be using them again on our next project!!Services: Attic venting, Roof installation
Monday | 7 AM-4 PM |
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Tuesday | 7 AM-4 PM |
Wednesday | 7 AM-4 PM |
Thursday | 7 AM-4 PM |
Friday | 7 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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