Kowalski Construction, Inc.

Anahi Hernandez

2024-03

This review is for Cliff and Charles at Kowalski! They came in today to deep clean our tile after we had a house fire. They were very professional, friendly and all around great guys! They showed pride in their work and answered all our questions! Excellent service overall!

Joseph Olachea

2023-09

We’ve waited to post any reviews to ensure we weren’t being too rash or letting emotions dictate the service provided. Ultimately, we weren’t satisfied with the service the contents team provided. We do understand that there are some circumstances beyond our control that dictated the processing of our contents such as the fire investigation and the multiple break ins. Unfortunately, we strongly feel that our contents were mishandled and mismanaged. What solidified this assertion was when the contents team manager informed us via a phone call that a prior member of the team had marked some if not all our items as cleaned/restored even though they weren’t.Quite a few items were returned still covered in soot or smelling strongly of smoke. We thought after bringing it to the contents team attention and facilitating a second cleaning would have rectified this but even after a second cleaning many items were found heavily coated in soot. Our movie collection was returned like they pulled it off our bookcase and boxed it after the fire and never opened the box again. Same with our dishes and cookware.We have a lot of pictures...A large majority of my wife’s clothing was never returned but somehow clothing items that were in the same drawers or locations were returned. The cleaners that they used to clean/deodorize our clothing was so strong it caused us to either have moderate skin irritation or sinus headaches from the scent. There were still underlying scents of smoke and soot until we rewashed most of our returned garments.Items that we thought to be missing due to the break ins as they were not inventoried were returned. We are happy to have gotten them back, but it shows that a thorough inventory was not taken with our contents. This is more evident as items that were inventoried were not returned. There are even instances where photos of our contents were uploaded to their system months after it was submitted to my insurance for processing. For instance, all our books were missing and never inventoried or documented but they were clearly present in the matterport. An inventory provided with a more current date showed they were inventoried which contradicts the inventory sent to my insurance adjuster saying it was completed.Essentially, we had 2 completed inventories with 2 dates with new items added to the more current inventory. Unfortunately, the general consensus from Kowalski is that they must have been taken during the break-ins but honestly, we feel like some of our possessions were just chucked in a dumpster, so they didn’t have to deal with us since we made a big deal about the break ins.We inquired multiple times to ensure that all of our contents were returned to us with the contents team since we had issues with missing inventoried items and items that were returned that were thought stolen. They found another box of ours. We are not sure how or why these items weren’t returned to us initially.We do appreciate all that was done to try and make things right but there have been too many compounding negative situations. We can’t in good conscience recommend this service from Kowalski construction based on our experience.

Emily Harris

2024-01

Excellent construction company! The team was professional, friendly, communicative, and accommodating. Jacob and Blake were able to get the services we required done quickly and efficiently. We will only be using them in the future for all of our construction and cleanup needs. Thank you, Kowalski team!

Julie Frisoni

2023-11

I want to share my excellent experience with Kowalski Construction. I had long known of their reputation in the valley, and heard about how good they were to work with, but it wasn't until I needed emergency service myself that I saw that firsthand. My water heater had a major leak and as soon as we got it stopped, I immediately called Kowalski. They were at my house within 45 minutes and stayed until almost 9 o'clock that evening. Cliff was the ultimate professional and came by our house every day for the next four days to check on the progress of drying out all the damaged wood. Because of their quick action, our damage was relatively minor and, our house was back to new within a couple of days. They showed up when they promised to and each person we dealt with at the company was more professional than the next. if you need any of their services, I can't recommend them enough. As a family owned business, they truly do care about the client and treat you like family.

Scott Gerrity

2023-12

We had the roof of our building collapse, and Kowalski showed up with a slew of people to get the water out and get it dried up. I worked largely with Jason, Jeff and Tony at that company. They completed the job in a professional manner. I'd recommend working with them.

Sarah Zazella

2024-01

We had inquired about a service that we needed done promptly and Jacob responded immediately, this company went above and beyond in providing an immediate solution for us. Jacob and Blake made our lives so much easier and relieved much stress about the situation. I highly recommend this company and will be using them again in future emergencies.

Adria Poindexter

2023-12

I cannot speak highly enough about this contracting firm. I had a water leak in my home which caused fairly significant damage to the walls and the flooring in my kitchen. Insurance delays caused the project to take longer than anticipated, but the Project Manager (Joe) stayed in close contact with me, keeping me informed of what was going on. Upon completion of the project, my house is in great shape, they were able to rebuild every aspect of the areas they demo'ed due to the leak. Highly recommend!

Bassdaddy72

2023-09

I had a house fire in 10/2022. Kowalski’s did the home repair. They worked well with the insurance company, all the job managers kept in constant contact with me throughout the process. I finally got to move home and it looks absolutely beautiful. They got the job done within the expected time frame. Amazing job. My home is brand spanking new.

Lisa C

2023-06

Kowalski recently undertook a huge restoration project for my company. I was pleasantly surprised by their professionalism, work ethic, and knowledge. Jacob was onsite daily, and was an absolute pleasure to work with. Always ready with an update, willing to go the extra mile, and helping in any way he could. My only complaint, they're not too great at trivia. (inside joke). Thank you Kowalski for a job well done

Candace Almy

2023-11

Cliff was such an amazing Lead on the project at Seven! Very informative, took the time to explain and very pleasant. Will hire them again!

Barry Mark

2023-09

After the people came to my house that was involved with an accident to my home. the people who came were great. I gave them the insurance info and was told they would accept the insurance. Today I received a letter of intent that they want to sue me for the money without even calling me. What a horrible way to do business.

Patrick

2023-08

Joel and his crew (Christian, Angel) are framing out a house on my street that had burned down. At the end of their long and hot work day, they saw me (I'm elderly and injured) attempting to get things into a dumpster in my drive. Christian and Angel walked down - again after their long, hot work day - and offered to help me. They wanted me out of the sun and they put all the things back into my garage or dumpster for me. Joel (their foreman) arrived to see what they were doing, and he arranged with the job super (Chelsey) to buy a lot of the vintage car resto equipment from me, and Christian bought some things as well. Professional and courteous crew and Joel and Chelsey are great dudes and it is evident when you meet all these guys. I worked all my life in construction and walk the walk, and I know a good crew when I meet one.

Diana Appel

2023-04

I could not be more grateful to George for taking on the headache of communicating with insurance companies to get major repairs approved and completed at my property after a car went through the boiler room wall. All I did was make a phone call to Kowalski and gave George the info he needed to handle everything. He kept me updated throughout the process and when the work was completed you could not tell where the damage had happened on the 1986 stucco building. The paint even matched perfectly. I will definitely call Kowalski again for any construction or mitigation needs.

lindsay marshall

2023-04

We had a house fire/lightning strike 19 months ago and still not close to completion. It has been one error after another, poor communication, and submitting sub par estimates. What they will say and do are completely different. They don't seem to care or speak knowledgeable about city codes and details of the job. I don't recommend or have confidence in this company. They seem overworked and not engaged in the project. You know it's a bad sign when after you sign a contract you are the one doing most of the follow up and feel like you work for the company. They actually sent the wrong house estimate to our insurance company. They aren't detailed oriented. They will blame the insurance company for not providing funds for damage and things not covered. They either have 1 star reviews or 5 star reviews. That's not a good sign. Don't do it!!!! We highly recommend a public adjuster and they are unable to effectively deal with the insurance company. I am writing this to save you a nightmare.

bhagavan reddy inturi

2024-02

The guy charles doing great job and everyday he is explaining what's going on work status ......I really like the work they are doing

noah panetta

2023-04

Do not use this company. If you don’t care about them being on time or caring about there work being clean or leaving drywall foot prints all over your house and driveway, nails in my driveway and the street then this is your company. Tyson was unprofessional and non responsive. I wish I could give zero stars. I’m an easy going guy just call and show up when you’re supposed to and take pride in your work. Not asking too much. Seeing all the reviews I’m betting they “won’t find me in there records” but seems to be a reoccurring problem I wish I would’ve read the reviews before letting them work on my house.

JM O

2023-11

Jennie is always a pleasure to work with! Such a great lady and gets the job done!

Auburn AZ

2016-04

My son & I recently experienced a house fire & Kowalski Construction was involved with our rebuild from the very beginning. I dealt directly with several different people but no matter who I spoke with they were always able to answer my questions & their response time was impressive to say the least. I always felt like I was the only person they were dealing with & their astute attention to detail was remarkable. I would definitely recommend these guys for any job you may have, you will not be disappointed!

Richard K

2020-04

I finally found my "go to" company for things that deteriorate in my older home. It's difficult to find an honest, helpful company these days, but Kowalski Construction is all of this and more. Jason went out of his way to show me exactly what was going to be done and why. Ron was a friendly and skilled expert at fixing and repainting the damaged drywall. All at a fair and reasonable price. Thanks again for the great job you both did.

alisa N

2021-04

Four months of frustration. I hired Kowalski Construction for a small project of replacing wood laminate in one room, carpet in one room, and replace kick plates under kitchen appliances & cabinets. The home was vacant and empty so they had no furniture to move and they put their lockbox on the door to allow free access. I purchased the flooring at a local store and it was all in-stock so there was no delay due to ordering materials. The laminate was installed with gaps large enough to put my little finger in, so they had to come back twice after I threw a fit. Ron Petty was the Project Mgr. We walked the house together and he approved the work, even though I had previously sent him a photo of the gap. Replacing flooring in two rooms of a small townhouse should not have taken four months. Ron Petty never initiated a conversation with me to apprise me of the status of the job...I always had to contact him. He seemed very unaware of what was happening on this project. Finally, after four months, they finished and I approved the work. I waited over two weeks for an invoice and I finally sent Kowalski an email giving them a deadline to send me a final invoice. They are very happy to take a credit card as payment, but they'll charge you an additional 3% (not even the dollar store charges me a fee!) so I had to locate a paper check. Terrible company. Sloppy work. And slow as molasses. **UPDATE** Today is August 7th...a full 6 months since I posted a negative and Kowalski is just now getting around to responding. Like I said originally, they are slow as molasses. I would also like to address a couple of points you bring up. 1) I signed off on the project completion but never once told anyone I was 'happy' with the work or that anyone did a good job. 2) The flooring was purchased at a Phoenix Home Depot and was IN STOCK. The was no special ordering of any flooring. All your people had to do was pick it up. Additionally, there were no insurance delays...only Kowalski delays. And I wouldn't have had a punch list if the work had been done properly the first (or even the second) time. State Farm sent me the full payment approx 2 months before your people finally finished the job. All I wanted was to be done with you but I finally had to call your office and REQUEST a final invoice from you...couldn't even get you do do that in a timely fashion. Therefore, Mr K, I would recommend that you not respond to issues on which you are not fully informed. By the way, at this time you do not have a 5 star rating on either Google or Yelp. Pfft...uninformed AND slow

mrboju

2022-04

Marvin S. was exceptional. Called Kowalski for water damage mitigation/restoration and Marvin came out the same morning to inspect. Super knowledgeable, professional and great listener. Provided thermal imaging and photos of all damage. Spent a ton of time with us. We are so grateful! If you need help, ask for Marvin.

CM

2023-09

Thank you for the help with our issue. Service was prompt, thorough, and the technician (Ron) was very adamant about explaining what was needed and obtaining my authorization.

Robert Hernandez

2020-04

My grandparents had a fire and they took care of the house and more importantly they took care of everything! They helped her get through the biggest tragedy of her life! Riley is amazing to work with! I would highly recommend Kowalski Construction to anyone who wants and needs their home redone. I can not thank you enough!

Rita Abrahamson

2019-04

My experience with Kowalski Construction was very rocky. The project manager did not have experience in the managerial side and wrote a scope with a price and completion date that we both signed off on. I always included a delay penalty. The project to be completed in 15 days and had a dollar quote. This was in March, and in May I was still trying to get my project complete. The PM kept changing the quote (6 total), cancelling appointments, cancel city inspections, cancelling workers and was totally disorganized. The owners were made aware of this and chose to do nothing.Overall the workers were very conscientious and courteous and did great work, it was just the disorganization of the PM that made it a painful experience.Owners response said I changed the scope, Never! did I change the scope. I gave a scope on day one and the PM was the one who decided to do changes, 6 to be exact. He handed me a contract in March that will take 15 days and when I had to go home in April, it was no where near done, if this is what he is referring to. I did not make ONE change to the project. I asked that the PM be taken off the project when I saw how inept he was, but the manager told me he would guide him and that did not happen. Example, the water damage was on a 10 ft wall and no where near a corner, yet he said he needed to break down the wall in the library to fix the leak. I said no and when they tore down the wall in the bath, it was at least 3-4 ft away from the library wall. He was ready to tear down if I had not stopped him. The PM cancelled the workers for days at a time, he cancelled the city inspector making all of us sit and wait because he couldn't coordinate it with another project.This is 100% Kowalski actions, they seemingly want to blame me. The less than full payment was the "delay penalty" I always build into my construction contracts. Then I was more than generous!

Carlo Quintana

2021-04

When it comes to service, integrity, and genuine care, Brandon Kowalski is a true role model. As a colleague in the same industry, I can honestly say that Brandon is extremely trustworthy, and he would definitely be my first call if I ever found myself in need.

Penny Keys

2019-04

Excellent service from Frank of Kowalski Construction. He arrived within an hour and boarded up my broken door. Then phoned with an assessment of the damages and recommend repair companies! Frank put a positive spin onto a bad experience. Thank you so much!

Sky DuBose

2023-05

Service was impeccable ,and timely . We had a project completed in record time . They were amazing, knowledgeable and completely safe . Josh and Jacob are complete lifesavers to our community . Thank you thank you thank you !

Misty Limparis

2020-04

In my opinion, this company was so terrible, slow, and uncommunicative that I could never recommend them to anyone. Kowalski has now become a verb in our house for when something is messed up. Oops, I hammered this nail crooked, I Kowalski'd it. Oh look, the siding that was supposed to be replaced, but instead was hammered down and is now popping out again - they Kowalski'd it. Every chance they had to cut corners, they did, and only fixing some errors when they were caught. I should have fought harder with them to actually fix their mistakes, but after 6 months of dealing with them, I just wanted to live in my house. Avoid this company if you want your work done in a quality, timely manner with communication.

Norman Anderson

2023-04

Great Company. Water issue, took charge of repairs and worked with us with a difficult schedule. Great follow through and attention to detail. No worries when working with them.

rob b

2023-04

This is a great company for all your construction needs. If you have fire,water or any other kind of household needs call Kowalski construction they will take care of you 100%