4.9 (445)
1100 E Washington St #200, Phoenix, AZ 85034
(480) 900-7663
reimagineroofing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
debbi shive
2024-04
Reimagine Roofing is the way to go! Awesome to work with. Leo Pacheco and the crew are fantastic! I had many issues trying to deal directly with my insurance, but ReImagine Roofing took care of everything and I couldn't imagine trying to do all they did by myself. They are very knowledgeable, professional and have a fantastic work ethic. Leo and crew showed up early morning and got to work. I left for my work and upon returning home -- I had a complete new roof! You will not go wrong with ReImagine Roofing!
Alexis Donschietz
2024-05
What a great company to work with! The sales rep Dan was super helpful during the process, Leah was our virtual project manager and she made sure we knew step by step what was going on and even sending us pictures through the install! The roofers who were here did a phenomenal job, super efficient and made sure all our outdoor furniture was moved and or covered which we were super grateful for, the yard looks exactly how we left it would never know we just had work done! Really impressed with everything! Definitely recommend!
Alexandra Bridges
2024-03
James + Matt did an amazing job on my standing seam metal roof in Sarasota, Florida. They took the time to explain the construction process and executed the job to a T. Every last piece of debris was taken off my property at the end of the job, leaving my house looking brand new! Their crew’s quality workmanship leaves no worries when the storm season comes back around. 5 stars and a standing ovation to James and his crew!
Terri Erb
2024-01
Eric was one of four people I called for an estimate/ideas as to how I could make my deck/steps safer. After kicking around some thoughts, he came up w/ an entirely different plan that made so much sense I told him, I’m in! His team was prompt, polite, and did a fabulous job. I would highly recommend Reimagine Roofing, Eric, and his talented crew for any job you may be considering.
Martín Guzman
2024-05
In my experience that I have worked for reimagine roofing Erick is an amazing supervisor he is a key part in our team success. His dedication to the professional growth of our team is evident and appreciated. His leadership has created a productive environment and he is always willing to accept feedback and it shows his commitment to our team. His ability to hear and acknowledge different perspectives has helped resolve conflicts and create a collaborative work environment. His focus on productivity and efficiency has helped the team achieve impressive results and complete projects on time. I admire the way he adapts to new situations and inspires the team to do the same. He treats everyone in our team with respect and empathy and makes us feel like he really cares about what we have to say and that our opinion matters. I couldn’t have asked for a better mentor for our team we really appreciate his commitment to our success and i thank him for his continued support.
Planted management
2024-05
I highly recommend Eric as a roofer here in the Phoenix, Arizona area. He has consistently done fantastic work on the roofs that he has worked on, and I am always impressed with the results. Eric is not only skilled and professional but also patient, kind, and extremely attentive to detail. It's evident that he takes pride in his work and goes above and beyond to ensure customer satisfaction. If you're looking for a reliable and talented roofer, Eric is the person to call. You won't be disappointed!
T Dub
2023-12
Cannot say enough how great their customer service is! Not only did they give me the inspection and estimate I asked for, but they gave me 2 more estimates to fit my budget and my property use. Kudos to Patrick, Sarah and Jade. They went above and beyond sending me before, during and after photos, phone calls and texts to let me know where we were at in the scheduling, material delivery and completion process. Knocked out my job so fast and so clean it made me even more confident I made the right decision by choosing Reimagine Roofing.
The Wiz
2024-04
I had written a scathing review of this company and every word was true. However, it has been retracted. During my prayers this morning, God told me that forgiveness and love is the only way.I forgive Kody and Keith for their disrespectful treatment of Arizona Veterans.
Christine Cirillo-Ching
2024-05
Can’t say enough fantastic things about Reimagine Roofing! Their expert craftsmanship, attention to details & professional friendly team created more than a patio roof but a work of art! A special thanks to Kody & Eric for stunning design work & project management! Highly recommended.
Neal Bowman
2024-03
Reimagine Roofing was fantastic to work with. Ty, Dustin, David, Maggie, and Holly were great at communicating with me throughout the entire process of replacing my roof. They paid attention to detail and responded quickly whenever I had a question. Ty was always available by text or phone, and Dustin went over and above to make sure the job was done well and my property was cleaned up. I even received a call from David, the company's overall project manager to check on how things were going. I highly recommend Reimagine Roofing if you need your roof replaced. Great company!
Kaitlyn Benally
2024-05
Very professional and knowledgeable! I spoke with the project manager, Tyus, about a roof that needed fixing. He addressed the concerns I had about a metal roof, gave information about all the benefits, the install, and so forth. I would definitely reach out to the Reimagine Roofing team again for any roofing projects.
Mikee Verdonk
2024-03
Took moments to notice the 4.9 star review average and they proved true for us. Derek was super great, professional and honest over the phone. Patrick was quick and very knowledgeable showing us what we needed for the leaks we had and what they would do during inspection and quote. The crew was also quick, professional and clean. All in all this is an absolute great choice for your roofing needs. If not for the weather they would have been done in less than a week, but despite, finished and after the last snow recognized no leaks. Boom.
Ron Ramirez
2024-02
I had a great experience with re-imaging roofing from day one when Leo contacted me Inspect the roof he Was on hand when the insurance claim adjuster arrived To inspect the roof. Then, everyone who I spoke to on the phone working with my insurance company walking me through when they would be here how long it would take. It did an excellent job. The workers who removed the And then install the new roof worked very hard and did an excellent job a day and a half to remove an install Overall, I would give them a 10 out of 10. Thank you for the great experience.
Michael Wuchter
2023-05
These guys did excellent work. Anthony was very professional and informative. I had a slate roof replaced so that I could go solar. The crew was very respectful of the property, and attentive to detail. They painted my chimney and other vent pipes black and even removed some old dishes and an antenna that was no longer in use.They cleaned up the area thoroughly after they were finished with the job. Highly recommend these guys.Service: Roof installation
Elisel Ortiz
2024-03
I can honestly say that the company takes great care of the people they going to be serving starting with calls from Derek explaining in details what he was going to do. His text to let me know the next step. He def made me feel very comfortable with informing me of what was going on. His knowledge was def a plus especially when the customers doesn't know anything about roofs or solar panels. Also Tyler came over to do the initial inspection and he showed me pictures of what was wrong he def took his time and explained in details what was going on. I cant forget to mention the ladies behind the emails letting me know each step of the way when they was coming to do inspections and follow up thanks Laura and Hazel def a great company with people that care. Thanks again to all of u. Def will recommend Reimagine Roofing.
Ashley Loveless
2024-03
I had a great experience with Reimagine and the entire process from start to finish! Zach, the Project Manager here in West Palm, facilitated with such hospitality and professional courtesy. It was not the typical “contractor experience”, everything was all very reassuring and we were even able to track the entire roofing project on the app. We love our new Roof and highly recommend Reimagine.
Lewis Morgan
2023-05
5 Star rating - would use this company again.My family and i had a roof done in 2012 by home depot which was done HORRIBLY and caused significant damage to our home. This caused us to be displaced from our home for a time causing significant hardship on us. Reimagine worked with us through every step and even went above and beyond in some cases.Tom and Jeff were our representatives who helped us through most of the paperwork and coordination of services to make this repair quick and done right.Brian (Oregon Based) came out and did a complete and thorough inspection documenting all of the damages, was onsite to inspect the work crews, inspected the completed work when done, and even helped us with a little after work on the home, within the contracted repair agreement with the company.I will recommend Reimagine in the future for roofing repairs and installations.Services: Attic venting repairs, Roof inspection, Attic venting, Roof repair, Skylight installation, Roof installation, Attic venting installation, Roof damage repair
Rita Glinski
2024-03
I had a great experience with Reimagine Roofing. Patrick came quickly to inspect my roof due to a leak inside. Their team got everything done in one day! Ty was extremely helpful throughout the entire process. Not sure what I would have done without him or Reimagine Roofing. I would definitely recommend this company.
sam mayes
2024-04
Reimagine replaced my corrugated steel roof, furring strips and underlayment. Passed the first test immediately with the recent heavy rain. Appreciated the pictures during stages of construction. Neighbors are complimentary of the house's new shiny top. Thank you to the construction crew, Jade, Ty, Patrick, Eric and Dan for coordinating the project. All professionals and a pleasure to work with.S.A.M.Tucson
Susan Henry
2024-04
I highly recommend this company. I was very impressed with the materials and craftsmanship. An ice shield was used under the shingles which impressive. They cleaned up while they were working as well and made sure no nails were on the ground so my dogs wouldn’t step on them.
Justin Ryland
2022-05
I had one of the best experiences ever with Reimagine Roofing. Great quality, fast service and very good attention to detail. The keep in contact with you ever step of the way, all the way from start to finish. They did a great job in dealing with the insurance company as well. I highly recommend them for anyone who needs roof work. It took them two days from start to finish on my 4 bedroom home. The job was a 100 percent reroofing. They started from scratch with new decking and finished it off with highly rated shingles. Cleanup was even done very well. You can’t even tell they were here, except for the new and great looking roof! Thank you again Reimagine Roofing for a great experience! Here are some picture of the final product.Services: Roof inspection, Roof installation
Mila Garcia
2024-03
Great experiences with this company. Had both Dustin's come by to take a look at the progress of the roof on my home and had a wonderful experience. Super professional guys, friendly, and most importantly they clearly knew what they were talking about and provided really exceptional customer service. Was just very impressed with my experience this week with them. thank you both !
Hank Haddad
2024-01
James and Matt from Reimagine Roofing have truly exceeded all my expectations and provided me with the most incredible roof I could ever ask for. From the very beginning, their team displayed exceptional professionalism, expertise, and attention to detail. They listened attentively to my needs and preferences, ensuring that every aspect of the project was tailored to perfection.Not only did they deliver a top-notch roof that enhances the beauty of my home, but they also completed the entire process with utmost efficiency and in record time. I am beyond grateful for their dedication, professionalism, and the outstanding quality of their work. Reimagine Roofing has truly transformed my home and made it a place I can be proud of
Joe Clarke
2024-04
Remax had great service installing a roof within one day, cleaned the property moved all debris and I was very happy with the work that they completed.
angie mcintire
2024-02
New roof December 2022. I was extremely happy with the prompt attention and the job. And when it leaked less than a month later, it was promptly resolved, although I was concerned about a leak less than one month after the install. HOWEVER, here I am only a little over 2 years into my new roof. I have had FOUR leaks in the past month (January 2024). One of the worst pars has been the customer service. Each leak, they send a different person. Each time, that person has to be brought up to speed by me. The most recent leak (February 1), I was told by one of the senior production managers that he was sending someone right out. Three hours later, I asked for an updated ETA, because no one had shown up. He then said they were finishing a job and he would update me shortly. That was 24 hours ago…the company did not follow up or anything- it has been all me following up and having to voice my frustration each time to get anyone out here- and even then they haven’t stayed on top of it to see if what they did fixed the issue. They apply a little caulk and say it should be good. I felt all the wonderful feelings about Reimagine Roofing in the beginning. But getting a roof installed is far different than how the company actually backs their work when the product fails. I have a Two year old roof, FIVE leaks and counting and no confidence that they have enough workers to get to me before it rains again. But worse than that, all the great customer service in the beginning is obviously only for new customers, because I’ve gotten some of the worst customer service I can imagine since my roof started leaking.
Marcie Cate
2024-03
Needed to get a roof and had estimates from a couple places, a friend of mine referred me to Imaging Roofing. Made an appointment they were available on my time schedule , the gentleman that helped me Dustin D and Dustin M was punctual, courteous, and very knowledgeable as to my needs. They did quality work. Would definitely recommend this company. Marcie Cate
Amanda Jagannath
2024-03
I had the pleasure of working with James on my latest roofing project. He was courteous and professionally explained everything so I knew exactly what I was getting. He responded promptly to any questions I had. He is definitely an asset to Reimagine Roofing. I am very pleased with my roof and the 5 star service James provided!
ANTHONY
2023-12
I recently had the pleasure of working with a fantastic roofing company and their exceptional crew. From start to finish, the experience was nothing short of impressive. The team was not only highly skilled and knowledgeable, but also displayed a remarkable level of professionalism and attention to detail.The crew arrived promptly and began their work with great efficiency. They meticulously assessed the condition of my roof, clearly explaining the necessary repairs and outlining the process step by step. Their expertise was evident as they worked quickly yet carefully, ensuring that every aspect of the job was handled with utmost precision.Throughout the project, the crew maintained a clean and organized work area, which was greatly appreciated. They were respectful of my property and took measures to protect my landscaping and surrounding areas. Their commitment to leaving the site in pristine condition demonstrated their dedication to customer satisfaction.What impressed me the most was their excellent communication. They kept me informed about the progress of the project, addressing any questions or concerns I had along the way. Their friendly and approachable demeanor made the entire experience stress-free and enjoyable.The quality of their workmanship was outstanding. The final result exceeded my expectations, and I couldn't be happier with the outcome. The roof looks impeccable, and I have complete confidence that it will provide long-lasting protection for my home.I wholeheartedly recommend this roofing company and their exceptional crew to anyone in need of roofing services. Their professionalism, expertise, and commitment to customer satisfaction make them a top choice in the industry. I am grateful for their outstanding work and will definitely turn to them for any future roofing needs.
Yen Ha
2024-03
Very happy with my experience using Remagine Roofing to replace my roof in West Palm Beach,FL. They will definitely take care of you and go beyond to make you satisfied. Matt kept me well updated throughout the entire project, highly recommend them!
J J
2024-04
Reimagine was great! The entire team was a pleasure to work with. Big shoutout to Joseph who went above and beyond. I'll have zero hesitation reaching back out to the team at Reimagine for the next roofing project.
Monday | 6 AM-9 PM |
---|---|
Tuesday | 6 AM-9 PM |
Wednesday | 6 AM-9 PM |
Thursday | 6 AM-9 PM |
Friday | 6 AM-9 PM |
Saturday | 6 AM-9 PM |
Sunday | Closed |
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