4.4 (158)
2114 E Indian School Rd, Phoenix, AZ 85016
(602) 954-9022
sprinklerworld.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matthew J. Taylor
2024-04
I came into the store with no Irrigation experience and Braxton put together the exact system. I needed to install my new rose hedge. He explained the function of each of the components and helped me calculate the proper number for each. My landscapers were relieved to find. I had everything as they had a long day and it was late in the day when they arrived. Thanks for the great service Braxton.
Chris Valiant
2024-04
Some bunch of jerks here, just go somewhere else. It’s 1985 inventory at 2024 prices. Add the ex-convict millennial staff that needs to pick a fight with anyone who walks in their doors. Yeah, it’s much easier and safe to use Amazon.
Billy Finney
2024-02
Tim and Erik very knowledgeable and great customer support. I definitely suggest their store for all your lawn needs.
Rico918
2022-04
First time going to sprinkler world. I told the guy I don’t know what I’m doing. He said tell me exactly what you’re doing so I can help you. Long story short he explained everything in detail what I need to do where I need to cut. Provided options on purchasing new parts Or if I could rebuild. He gave me options. Very knowledgeable staff eager to help novice people like myself.
Customer Service
2024-04
Worst company to deal with. Not sure if the person there is just an idiot or that’s how they operate. One worker there even tried to bully and intimidate one of our drivers. Sourcing from Tucson now.
John Walker
2023-07
These guys were great. I had a leak on my drip irrigation system and went to Home Depot but they didn't have the parts. So I went to sprinkler world where I unfortunately bought the wrong size part, which was my fault. I went back and they exchanged my part for the right size, free of charge. Unfortunately, I needed some extra irrigation line which I hadn't anticipated. I went back a third time and they gave me a couple of feet of the line at no charge. I was at their location three times, which was my fault, yet in total I spent a little over a dollar. What other business do you know that won't actively try to take all your money?
Ahmet Aydogan
2023-04
A very helpful staff both on the phone (Ruben) and in person (Andrew). They have everything you and/or your contractor need(s) to install irrigation and garden lighting systems. An excellent resource right in my own back yard (practically, just a couple of miles away).
Luke’s Landscaping
2022-04
Called to place an order and was directed to the counter sales, four minutes on hold and the secretary apologized for the wait and paged them again. Four minutes later and the secretary again apologized and tried a different department. After 14 minutes on hold I hung up. This was only my second experience with the store but will be my last. If you’re busy and can’t answer the phones take a message and say we’ll call you back. 14 minutes on hold is ridiculous.
Thomas H
2018-04
STAY AWAY!! I had these clowns design a sprinkler system for me. They put together a parts list with all the items they said i needed. I paid them 550.00 for their efforts and the parts. I installed the system last week and found they sold me around 150.00 worth of parts i didn't need. Including some copper pipe. I went to return the unused parts and they will not return the copper. When i explained that the only reason i bought it was because they told me it was necessary, the manager became incredibly rude, raised his voice and spoke over me the whole time. BEWARE: Once they get your money they no longer care about the customer or customer service. I will tell everyone I come into contact with about this horrible experience!
James Mcardle
2019-04
Always helpful staff. Good prices. They work directly with contractors all day so you can expect to hear some funny jokes while your passing through.Don't get your feathers ruffled if you hear something less-than-professional
Emmy Foley
2021-04
Over half a dozen dudes behind the counter (and only 1 other customer in the store) and none of them were willing to put in even the smallest amount of effort to help me work through what fittings I needed to buy to create a drip irrigation system. They just put their hands in the air and told me the only dude who apparently knows anything about anything was off that day. Glad I drove almost an hour round-trip and wasted the coolest part of the day on that helpful service. Guess I'll figure it out on my own and buy what I need on Amazon.
Jim Stephens
2016-04
Although my needs are simple and minimal, the staff is always helpful and treats me as an important customer just the same as those who buy items by the cart full. Small orders can turn into big orders when customers are treated well.
Kevin Myers
2016-04
These guys are about the least helpful when it comes to customer service... Went in with questions regarding supplies I would need for a design I already had put together, they essentially refused to help me. So I said thanks anyway I'm going to home depot then.
Bryan Whittaker
2018-04
I have been using sprinkler world for 27 years and they are the best. The expert staff can help troubleshoot any challenge and they have on hand more material than their competitors. When you combine that with great pricing and quick service, why would you go anywhere else. Thank you sprinkler world for your many years of hard work and great service!
Zak Norgren
2019-04
Just got here at 11:55 on Saturday, was near impossible getting into the parking lot due to the very small amount of parking space in the front of this business. Walked up to the door at 11:58 and it was locked with a man holding it and knocking on the window as if to tell us that they are closed two minutes early on Saturday. Couldn’t even come out Tell us face-to-face.. going to Home Depot now, which is where I should’ve gone in the first place. Bad location, terrible hours, subpar customer service and no pricing on any of their products in the show room
Ray Witt
2021-04
Very helpful without question. Their prices can be a bit high sometimes but for the most part you can expect a good deal
Oscar Garcia
2023-04
Always stop in here for my parts and supplies. Guys at the counter always helpful and knowledgeable.
BLAKE BARNES
2017-04
You can't find a more complete irrigation supply place under one roof in the valley. The majority of the sales staff are very knowledgeable. Not to mention they have guys in the office who have been around since irrigation was popular in the valley. A must have resource for any contractor. Keep up the good work guys!!!
Alexy Alvarez
2020-04
Horrible customer service! No manners! Calling customers "Homie" and "Ese". They love to clown around but not love answering our questions/help! I 100% recommend Ewing Irrigation & Supply.
Don & Lily Blackwater
2022-04
I'm doing a irrigation drip system for my father in law and this place had everything, not expensive at all. I would definitely recommend any body to come here for your garden needs.
David Martin
2019-04
Wasn't sure what all parts I needed but they're friendly helpful people that work there guided me in the right direction and everything went fine you're very knowledgeable down there
Lorne Shantz
2019-04
They have been here for many years. They have good quality systems. Not the cheap junk you would get from places like HD
G L
2023-04
Very happy with service, they are well organized. Helped me quick
Rick Connolly
2020-04
It was fantastic they gave me everything I needed and they're very courteous and I really appreciate them getting as fast as they did
Dave Sanderson
2023-04
There are about a bazillion different types and sizes of irrigation pipe and fittings. These folks know them all and are very helpful in getting customers what they need.
Thomas Lopez
2018-04
Not very good customer service. Rep was not given me the opportunity to ask questions about the product that I wanted to buy. he was just rushing me to purchase it and move on to the next customer.
Tory Mac
2021-04
Will recommend to other people. This place is filled with people who know what they are talking about. Very friendly. Better than Mesa location! I won’t go to Mesa again.
Ryan Rogers
2022-04
Always great service even when they are busy. The staff has a great wealth of knowledge of irrigation systems.
Rafael Alvarez
2020-04
Terrible hours, bad location, no parking spots, very bad/disrespectful customers service , they supposed help out on what there clients need , not laugh on people on what they ask for...
Sharon Parker
2023-04
Very helpful and knowledgeable and have affordable pricing.
Monday | 6:30 AM-5 PM |
---|---|
Tuesday | 6:30 AM-5 PM |
Wednesday | 6:30 AM-5 PM |
Thursday | 6:30 AM-5 PM |
Friday | 6:30 AM-5 PM |
Saturday | 8 AM-12 PM |
Sunday | Closed |
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