4.5 (23)
12401 Samples Rd, Alexander, AR 72002
(501) 326-2259
capitalroofingar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandon Harklau
2024-04
These guys were GREAT!! Tanner Francis actually came out and temporarily patched a hole from a limb falling on my roof before we were able to start the claim! He took care of us like family and made it so easy. He worked with our insurance company and was a complete professional. Great company and crew that provided excellent quality work. They went over and above to get things clean, and you will not have to worry about one single thing. Stop looking and just call them up, a company you can trust.
Amanda Lutz
2024-04
Capital Roofing did an excellent job on our roof. They were easy to work with from beginning to end. They made the process quick and easy. We would definitely recommend them to anyone looking for an experienced roofing company.
Paige Estell
2024-03
Jonathan & Shelly take care of their customers like family! They not only provide excellent quality work, they go to bat for you with insurance companies, adjustors, and anyone else only after your money.Scott also makes you feel confident the job is being monitored and you don’t have to worry about one single thing.There is no other roofing company to use!!
Callie Curtis
2024-03
Capital Roofing Solutions made replacing our roof easy and seamless. They were very professional, knowledgeable and timely. You will not be disappointed when using them for your roofing needs!
CRGDiesel & Auto C.geren
2024-04
Locally owned roofing company that has what it takes! On time, very professional, listened to our needs, and delivered. Would highly recommend.
Kim Hathcote
2024-04
Capital Roofing solutions has put a roof on two of my homes since 2020! Great customer service! Highly recommend!
Sara Carpenter
2024-02
They did such an amazing job! Shelly was so helpful, answered all of our questions, and helped take care of everything with our insurance company.
Kimberly Wilson
2024-04
They were very prompt and completely reroofed my home in one day. It’s absolutely beautiful, excellent job.
Luther Green
2023-05
In 2018 I hired this company to replace my roof due leaking that occurred in my dining room. Their spokesman/representative (Clayton) was very friendly and courteous and guaranteed their work which came with a 20 year contract on materials and 5 year contract for labor. On Tuesday, 07/12/22 the roof failed as we received much needed rain. As the rain poured down from the sky, it soon began to pour through a light fixture in my dining room. I immediately reached out to Clayton who was no longer employed with the company but gave me the information to reach them about the problem. I made contact with Jon who advised that he was going out of town but would turn around to check out the problem.Upon his arrival, Jon began to inspect the inside of my home to see where the water (which was still pouring through our ceiling) was coming from. I told him that I had noticed the roof pulling up in two places the day prior. Jon checked several sources (a/c unit, plumbing, etc.) to see if something other than the rain was causing the leak. After seeing that nothing else caused the issue, he advised that he would have his employees/roofers to come out to check the problem on the next day.I called at 10:45 on Wednesday (07/13/22) and the call went to his voicemail so I left a message. I attempted to reach him again at 12:42 after no hearing from him and it went to his voicemail again. Shortly after Jon returned my call and advised that his roofers were on a job in Cabot and would be at my home later that day.After his crew failed to show up, I called Jon again. He said he didn’t know why they didn’t show. He then began to communicate as if he was trying to avoid responsibility for the repairs saying, “I think we can agree that the storm caused the damage.” I immediately rejected that idea and reminded him of the places where the roof was pulled up. He then suggested that since the roof had lasted four years it was not his responsibility. Now angered by the fact that it seems like he was trying to put the responsibility of the repairs on me or my insurance, I reminded him of his company’s warranty. I demanded that he send his people to come to check my roof to figure out the cause of the problem.On 07/14/22, his crew arrived at my house at 0745 hrs to find the problem. His lead roofer discovered that the caulk/sealant around the chimney had dried out and was not functioning properly. They reapplied new sealer and left. Upon reaching out to Jon to see when he would be addressing the interior water damage to the Sheetrock, insulation, and possibly the light fixture, he suggested that I contact my insurance company for the repairs. Now, we will have to go through legal channels to get him to honor his contract. Thank youIn response to Capitol Roofing Solutions:Let me be clear, I did curse at Jon after calling him on 07/15/22 @ 0803, after inquiring about whether his company was going to start the process for repairing my ceiling. Jon automatically began to insist that my insurance company cover the repairs. I refused the idea and began explaining how their sealant failed causing the leak. I said, “if you’re not going to repair my ceiling just write me a letter showing that you won’t honor your warranty and then I’ll get it fixed and we can go to court.” Jon refused and began to over-talk me and he cursed at which time I responded in the same fashion. He then began to say that he was trying to explain that 4 years ago my insurance company refused to replace illegal flashing around my chimney but that he still chose to replace the entire roof with a bad flashing. This was the very first time that I heard of this because just like I told them to replace bad wood I would have told them to replace the flashing. I have never known of a roofing company that would have a $20,000 dollar roof replaced without replacing an already failed $200 flashing nor would we approve such a thing. My problem with Jon is during this entire process he has sought after way to throw the blame on someone/somewhere else which he did at every point.Service: Roof installation
William S. Bales (BalesMgmt)
2024-03
Very impressed by the level of the work. Scott Robertson was great to deal with, the whole job went smoothly from beginning to end.
john obrien
2023-05
We used this company after having severe storms that caused hail damage to our roof. Our roof was replaced quick- even with the amount of people needing one replaced- and it looks great. We did have a few issues, but the owner was patient and worked to help get them resolved. Overall, my wife and I are happy with the outcome and the finished roof. If you need a roof replaced give them a call.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Chris Holmes
2023-05
Capital Roofing Solutions replaced our hail damaged roof and did an OUTSTANDING JOB! Jonathan was professional and knowledgeable. He and his team have a keen focus on customer satisfaction. The job was timely and the installation exceeded our expectations.Services: Roof repair for storm & wind damage, Roof repair, Roof installation, Roof damage repair
Debbie Shamlin
2023-05
The entire staff was professional, timely, and very efficient! We are extremely pleased from start to finish they made this a hassle free and a seamless process… Suspecting I had hail damage and reaching out to Shelly was such a great decision! Thank you guys for an awesome job done 👏🤩Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Sabrina Crane
2023-05
Absolutely great service! Sweet people to work with! Highly recommend for your roofing needs! They get it done and are happy to do so!Service: Roof repair for storm & wind damage
Thomas Jumper
2023-05
Johnathan Whitehead was terrific to deal with. Very pleased with services.Sincerely recommend! Thank you Tommy and Linda JumperServices: Gutter repairs, Roof repair for storm & wind damage, Roof inspection, Roof repair
Lane Butler
2023-05
Great people to work with on storm damage, they take care of everything, highly recommend them to anyone! They make you feel like family! 10 out of 10!Services: Roof inspection, Roof installation, Roof damage repair
Saletha Daniel
2022-05
They made getting a new roof SO EASY! They were professional, honest & affordable. I definitely recommend them!Services: Gutter installation, Roof installation
jim lee
2023-05
Top quality craftsmanship!Cleaned up very well!I highly recommend this company!The best of the best!!!!!Very honest and dependableService: Roof installation
Santos EJSS
2024-04
Always so rude
Kim Eskola
2023-05
Efficient, professional! Excellent quality!!Service: Roof installation
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Closed |
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