4.6 (185)
640 S Constitution Ave, Ashdown, AR 71822
(870) 898-2330
orrclassicchevrolet.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Howell
2024-02
Overall it was good. I was a little frustrated by the mixed information. I wanted to take advantage of the complimentary cleaning and first oil change. I called in November 2023 and asked about the service. I was told just to show up. I clarified, is it by appointment. I was told no and I could just show up. Well, at the end of December I showed up. The Service tech explained that it might be longer because I should have scheduled an appointment. I explained to him the miscommunication. He apologized and said he would try to get it completed as soon as possible.
Jonathan Crane
2024-03
I bought a truck here. Jacob is awesome! He was great through the whole process and then even after the sale he would still take time to talk to me if I had any questions. Awesome service!!!!
Cody Briggs
2024-02
Went to have a rear view mirror replaced. They did the work quick and were very professional. Although, upon further inspection they broke a pair of clips on a piece of the interior trim and the neglected to inform me of the damage. Very unprofessional to not own up to there own mistakes
Maureen Burrow
2023-11
From the start to the finish everyone at the dealership was great! We really appreciated our salesman, John Colbey. He even responded to me on Sunday about questions about the truck we purchased. The whole process went so smooth and quick I highly recommend this dealership. I will definitely recommend this place to my family and friends.
Elizabeth Parsons
2023-12
Kenneth and Jim are awesome !! They got the warranty looked up and got my truck fixed within hours — dealing with this dealership is so easy - I love bringing all my vehicles here for service - Ashdown has the best dealership and service department out of the 4 states area
Kimberley Geiser
2024-03
Taylor Mears was very helpful and kept in contact and kept me updated with everything she did a very good job!
Fleshia Williamson
2023-09
My experience started off great I thought, I was dealing with a young lady that got all of the necessary information. I was not hearing back from her, finally she told me there was an issue with the part, never heard back so I lost about a month. Next I get a call from Kenneth he was taking over so I had to start from scratch. After starting from scratch, started off good, claims were not being filed correctly so I had to make trips back to Ashdown. This was not my fault it was the person submitting the claim.Took car in to be fixed- not fixed,reported not fixed bring back, took back for the 2nd time did not fix it, reported not fixed, had to take back a 3rd time. 3 time finally let us keep your car and we will give you a loaner car. Went back the 3rd time some confusion on the loaner car, I stress my concern that gas is too high to keep making all these trips when I'm doing what I was asked to do. Then Jim I believe is his name manager decided to ago above to get me a car that had no gas. I was out done, All that you put me through unnecessary travel,etc and you give me a car with no gas. I finally got my car fix. Now do you understand why I feel the way that I do. I shouldn't have encountered this type of experience. Thanks for finally fixing my vehicle, no issues as of yet. God Bless!
Josh Lockard
2020-05
F Jon and the team were great and very easy to work with. We had all the details worked out before I ever showed up at the dealership. The truck was full on fuel and cleaned before I test drove it. Paperwork was quick and easy. F Jon even spent time explaining all the details of the truck and moved all my subscriptions over from the old truck to the new one. Great dealership and team.
Sandi Green
2023-09
I've asked for the jack and spare tire. I haven't received it. They still haven't gotten my tags. My paper tags expire on the 17th. That's tomorrow. The buying experience was a plus. It was fast, easy, and they delivered it to my door. So I was pleased with that. There has been good and disappointing circumstances. Would I buy another vehicle from them? Yes. John Colby and Justin Deere are great. But I would like my tags please!
Jessica Waller
2024-03
Everyone was so nice and helpful and helped me to get a great SUV that I just love
Mike in Northeast Texas
2023-10
This was the very best experience with a car dealership that we have ever had, easy, quick, responsive and dependable. Taylor and Clark were absolutely awesome. Thank you Classis Chevrolet in Ashdown, Arkansas
Angela Watkins
2023-05
The name of the salesperson that helped me was Hannah. She worked with me to get the best deal she could get me. She was patient & extremely easy to work with. When I went to pick up my new car, everyone was extremely friendly & welcoming. I would definitely recommend this dealership to anyone in need or looking for a new car.
Don S Hofmann
2023-07
Friendly sales man. We bought a car in hot springs "Orr Toyota" and had problems getting answers from finance guy so went to ashdown. Finance guy pretty much told my wife oh well when she tried to cancel extended warranty. Ashdown got us the paperwork to fill out and sent it in for us.
Glenda Franklin
2023-10
Always welcoming, telling me about how long the procedure will take, and asking if I need anything to eat or drinkNice facility, but they need a purse hangar in the ladies handicap restroom
Pates HVACR and Appliances
2023-05
After my warranty service was canceled by Texarkana state line dealership, Mrs. Shirley assured me they would love to help. Repaired my truck in a timely manner and when I came to pick up my baby, it was washed and vacuumed! I really appreciate them!
Amanda Carter
2022-05
Mac was absolutely INCREDIBLE!! He reached out to me promptly about the car we were interested in, as there are very few throughout the entire country, and my husband and I are from Colorado. He worked diligently with us to get us taken care of and went above and beyond to get us our vehicle. He personally picked up my husband and I from the airport on a Sunday, after our flights had been delayed and canceled several times. We will absolutely recommend Gregg Orr and Mac to anyone looking for a Chevy, no matter what state they are in.
Jerry Graves
2023-05
Bought a truck a year ago from Mac Irvin and chad andrews only to find some time later that there were 4 holes in the roof from where light bars were I guess from a previous owner. This was not disclosed to me in the purchase it was covered with white duct tape to hide! I contacted salesman and drove truck back to ashdown just to be told lie after lie about origin of truck I clearly remember where he said he had gotten from and not only was I told that they wouldn’t make good on it they offered me a 11k less than I paid for the truck a year again and only have put 9i miles on it! These people are liars, and conduct shady business so beware! 11k less not 1k
Lori Shirron
2023-05
Intrusive male salesman that told me what I did or did not want. Did not listen to what I actually wanted and I guess he believed that I didn't know my own mind . And I brought my mechanic husband with me so I knew what I wanted and he knows what to look for!
William Harp
2022-05
Terry has always made it quick and painless to buy a vehicle. I told him what I was after, and he found us a deal we could live with. No hard sale, or selling me things I didn't need.We will be back for our next car
William Rayburn
2023-12
Great on the phone but haven't heard back yet
Perreese Gaines
2021-05
My oil change was very fast. The Dealorship picked up my car from my employer and even sent someone to pick me up when I got off. Their attention to the customers needs is something you rarely see anymore. I was very impressed and will definitely be coming back.
John Hemphill
2023-05
That particular group in Ashdown has always been very helpful. Although maintenance activity tends to be a little bit more expensive than traditional mechanic shops, its their professionalism, quality of work and customer service that keeps us coming back
LaTonya McElroy
2017-05
Ruben walked me and my daughter through our search. I was not disappointed. Great vehicles!! The whole team really paved the way for us to make decisions that were best for our family. They were honest!... the best part. I appreciate the Classic Ashdown team.
Wesley Williams
2018-05
Always a great experience here! Bought a new 3/4 ton a year ago now and have been back several times for service/warranty work and have always received first class service! They'll go out of their way to ensure the customer is taken care of each and every time.
Tasha Callahan
2024-01
Quick and Great service and friendly people.
Brittany Crow
2023-08
Very friendly staff. Got the job done quickly and correctly and communicated well throughout the process.
Ashdown Water
2019-05
Our salesman, Terry Wrinkle, was a pleasure to deal with. He worked very diligently to get exactly what we were looking for. His service and knowledge made the experience very fast and easy. We will surely be using him again in the future.
Tina Garrison
2021-05
Everyone at Greg Orr Extreme at Ashdown is very friendly and helpful. I have know most of them for 20 years. Terry Wrinkle knows his business and is very informed on all the new gadgets and accessories. It is always nice to work with home town folk.
Felix Hernandez
2018-05
Went to Classic in Ashdown, and boy I was blown away with the staff!! They were all friendly and really awesome; very energetic and warm welcoming! Great attitudes and when I asked questions they knew what they were talking about!!Shoutout to F.J and Ruben great salesman; also the entire staff!!(Though I did not purchase a vehicle their attitudes did not change that is what I liked the most! I will be back when I am ready for sure!!)
Stephanie Hoover
2018-05
I recently purchased a Pre-Owned vehicle from here. When I originally went for a test drive I discovered it had a minor problem in the seat adjustments and the seat would not raise up. I was promised it would be taken care of. My saleswoman, Amber Davis, made sure to call me herself and let me know the part was in and got me an appointment. When I came in for it to be fixed I was put in a Beautiful rental. I was overall very satisfied with my services and highly recommend Amber, she made sure to give plenty of information about the vehicle and answered all of my questions. I never felt pressured into a buy, which was the best part!
Monday | 8:30 AM-6 PM |
---|---|
Tuesday | 8:30 AM-6 PM |
Wednesday | 8:30 AM-6 PM |
Thursday | 8:30 AM-6 PM |
Friday | 8:30 AM-6 PM |
Saturday | 8:30 AM-6 PM |
Sunday | Closed |
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