Reed's Metals

Zachary Miller

2023-05

Reed's Metals of Benton is the place to go! Always friendly, professional, and offer superior products. Highly recommend them to any contractor. Reid Riggan is an excellent sales person who takes care of his customers like family

Rhonda Norwood

2018-05

Highly recommend these folks. Excellent place to do business! Helpful and friendly staff. Love shopping from the Overrun Specials for great deals to complete my many projects.. call ahead for list, pick your package, call for availability (no holds), head right up for pick up.. couldn't be easier! Total time saver. We have also used Reed's metal for cut to order projects. Our order is quickly and accurately ready for pick up or they offer delivery very reasonable. Just couldn't ask for a better bunch of folks to do business with. AND ..they also give back to the community! Five stars just isn't enough!

Vincent Spione

2017-05

I am not a builder, carpenter or handyman. I wanted some information on how to do a project that I was planning. As soon as I entered the office the staff was welcoming and helpful. I told them that I was simply there to learn and to determine if this project I was thinking about was doable from a professionals standpoint and for my information when dealing with the builders later. They went out of their way to offer me basic information and showing me their products and suggesting some ideas. They actually sat with me and pointed out all the materials that I would probably need and shared their prices too. Very personal service offered to a possible customer? Yes, but there was an actual support for someone who wanted to do something that needed information that helped me understand the pieces of the big pie I was looking for.... When the time comes when I find the builder I know where the materials will come from.... Much Thanks

Dorene Young

2018-05

Helping my friends build a home. Called twice before we came to pick up the metal and were assured it was in and ready for pick up. When we got there...no order had even been made, no order was ready for pick up, no apology for the mix up, no fixing the problem to keep their business. Will tell everyone I know NOT to use them and my friends took their business elsewhere. These folks lost a lot of money jerking them around. Shameful.

chauncey thompson

2018-05

Great company! Super friendly and customer service is great. And really great products. We use them for every job. You can see all our work on JR Shelnutt construction on Facebook look at our finished product. Reeds Metal material is the best in the business!!!!

Shelli Roberts

2018-05

Terrible Experience. 1) Tim will tell you he will be there on a Saturday to help you - he won't be there. 2) Nobody else there will know beans about your conversations with Tim. 3) They will tell you they will have your product there to pick up on a Saturday - they won't. 4) They will tell you your ticket is ready at the counter - it won't be because there is NO product. 5) You can call and say I'm on my way to get my product is it ready? Whoever answers the phone will tell you "yeah" but have no idea why he told you "yeah" - because it's not there. They have gimmicks. They don't give a hoot about you or your time or your job. They all stand around staring at you like you are from Mars. Very unprofessional. Word needs to get out. Work with them at your own RISK. We are telling EVERYONE about this place and it's not good. THREE trips later - still no product. They have very bad business practices and we are calling the BBB about them this week. As I speak to people about them, low and behold they have their own stories! Who knew? I should have asked around before we wasted so much time and effort and gas on these goons.

Doug Garrett

2021-05

We drove an hour to speak to someone about the purchase of a metal building. We spoke with the guy over the pole barns and he was going to have the salesman over the red iron give us a call. It’s been a week and we have heard nothing. We finally called another office and got help there.

Wesley McKnight

2016-05

Buyer beware "Jim" was my sales person on a shop addition it was suppose to be a "Turn Key" deal except for the garage door. Jim the sales rep even drove to the location so we could make sure we had everything we needed. The Reeds del truck dropped what was suppose to be everything off and it was suppose to be triple checked according to Reeds Metals staff but we were way short on materials we needed. So far I had to buy 250 nuts, bolts and 500 washers, evidently the roofs do not come with the lap mastic so I had to buy that also. Today we discoverd we were a 25ft Z Perlin short. I drove to Reeds to get another one and was told by one of the owners that he would not make anything good that we may be short. I paid for the steel and proceeded to strap it to my trailer and just as I was about to leave there my contracter called me and said we were 2 sheets of 26 gauge 14 ft ribbed panel short that makes up the sidewalls. I'd hate to see what a "non complete" building kit is. I will never go back nor would I ever refer anyone to Reeds Metals again. The owners will not stand behind what a building kit is suppose to come with and its obvious the person that figured the building has a learning disability or maybe they can't read a tape measure or simply can't count. Either way it don't matter now because the owner said he would not take care of anything we are missing from here on out. That my friends is excellent customer service and I just wanted to share my experience with everyone so no one else would get swindled by these professionals. I believe a group of preschool children would be more organized and have better customer relations than the bunch of bafoons do!

Jeffrey Franks

2017-05

Super friendly staff and convenient to me here in Benton. I had always wondered how they made the different shapes, so Mark gave me a quick tour. I noticed they are expanding again, so they must be doing something right.

Dale Smith

2019-05

Reeds Metal is an extraordinary company with what I like to call the "Cadillac of Customer Service" A company with a stellar team of knowledgeable people who get the job done and right the first time. Highly recommend!

John Ryan Shelnutt

2018-05

This is a top notch company with the most friendly employees. There material is also top of the line.I find it very convenient to have such a great company here in Benton Arkansas.

Jeremy Rickards

2021-05

I did 2 of the online quotes for a pole barn and did not get any response called and talked to them and was told that they don't really worry about online quotes just the people that call in they are more serious was told that i would have a quote by Friday and nothing so called and wanted to talk to a manager he was in the shop is what i was told he would call me back well that didn't happen either i am guessing that they don't need the business

Gary Fowler

2020-05

Doing business with this co. Was greatPeople very professional and the delivery driver Chris Sterrman was very courteous and very helpful as to the placement of the material.

Ethan Webb

2022-05

If u apply to be a welder you won’t weld. You will be a shop hand but other than that ok employees.

Sylvester Mcgee

2024-04

Fast unloading and loading!!

Paul Robertson

2022-05

Friendly staff, good prices and really nice facilities for drive through pick up

Dana Smith

2017-05

Great customer service as soon as I walk in the door. The salespeople are extremely knowledgeable and helpful.

Brandon Petty

2023-07

Best metal supply I’ve ever been too!

Stacy Matheny

2021-05

Fast, friendly, and great service! Hensley Roofing is a happy customer.

C.L. Hahn

2022-05

Looking forward to doing business with them. Very professional, helpful and knowledgeable.

Kaycee Asher

2017-05

Friendly staff, very quick product turn over. Will definitely buy from them again!!!

Jake Yancey

2019-05

Great customer service and they have everything you need to build a metal building!

Joseph Fullen

2021-05

Thank you for finding a solution. I very happy with the solution and will recommend Reeds to my friends and family.

Joshua Lynch

2020-05

4 trips back and forth from wickes AR and still short. When you send the list, draw a picture with a red crayon.

Carol Lynn

2021-05

Got some information and planning on getting back with them. The gentleman that talked to us was helpful.

David Cordell

2023-05

These folks have bent over backwards taking care of me. Patience is the name of the game.

Ron Grigsby

2023-08

Machine down. Will have to make another trip.

Amber Schales

2015-05

Wonderful experience! Mr. Jim Carson is great!!

Jimmy Gatlin

2022-05

Good people to do business with.

Jackie Ault

2021-05

Great service and product!