Premier Roofing, LLC

Jennifer McClelland

2024-04

We had damage to our roof after a snowstorm that caused rain water to pour into our son’s bedroom. The damage and worry was really upsetting, and we started the search for a dependable trustworthy roofer. My husband researched companies online and from the beginning Premier Roofing stood out as his preference. Once we spoke with Keith, our worries were over. He took the time to get to know my husband, answered all his questions, communicated with us DURING and AFTER business hours, and made us feel good about the service and the product we were purchasing. Scheduling was fast and convenient. The crew was wonderful and thorough. Keith was on site the whole day, and our beautiful new roof was completed in one day! We are so pleased with the massive improvement in our home’s overall appearance and curb appeal. We are 110% satisfied with the end result and especially with the care and attention to detail that Keith and Premier Roofing showed to our home. We would unequivocally recommend Premier Roofing to our friends and loved ones, and to anyone else needing a top tier roofing company. Thank you Keith, for taking such great care of us, and for making our home more beautiful!

Lesly Anderson

2024-01

We had our roof replaced by Premier Roofing because of hail damage in 2016, Keith's crew was awesome, they were clean and did an outstanding job! 7 years later I had a branch fall on on roof, I called Premier Roofing, Keith came out, did a full inspection and checked our roof for damage from the branch, he immediately saw what was damaged, showed me pics then later sent me an estimate through his awesome portal system he has. Easy communication, reasonable pricing, and quality tile. Highly recommend Premier Roofing, they do quality work, he uses quality material compared to the competition. He knows roofing, when in doubt visit his store front in Cabot you will be impressed with his knowledge and certifications.

Tawny Beaulieu

2024-01

Overall, we had a great experience with Keith and Premier Roofing. Keith was highly communicative, and he made sure we were aware of what was happening each step of the way. The portal where he uploaded all of our documents was, and still is, easily accessible anytime we need that information. The work itself was done well, and the contractors he chose were efficient. We have the added complication of solar panels, but Keith navigated the situation with confidence and ease. The price point was comparable to other companies in the area, and the products used are top-of-the-line. If we are ever in need of another roof replacement, Premier will definitely be our first choice.

Kelly T

2024-05

One week from first call until start day. New roof in one day and it looks great! Only had one problem and they had a crew out within two hours to fix it and everything is perfect. Definitely recommend them for new roof.

Matthew Mittlestat

2024-03

Premier team did a great job for us on our roof replacement.We suffered storm damage to the roof of our house during a strong storm. We contacted Keith and he came out quickly to inspect. I have used other companies in the past. There was no comparison in the level of detail and communication Premier provided in their quote and the quote process compared to others.Premier is very professional in the way they documented the project. Everything was in a customer portal and spelled out in detail. Their electronic documentation system made the process of reviewing and signing everything quick and easy.We went into his showroom where you can physically, see/touch the material that would be used. We felt much more comfortable with our color selection after seeing all the options on houses similar to ours. We wouldn't have had that same level of comfort if we had to pick based solely on online selection.Keith was very open with us on the timing of the project - when they could start and how long it would take. He worked with us to make sure the timing fit our schedule. There was a weather delay getting our project started, but he was able to get the whole job finished in one day. You couldn't even tell they had been there. It looks great.We highly recommend Premier Roofing and Keith and his team. I doubt you will find a more professional, courteous and quality roofer in the area.

Timothy Crawford

2024-04

Had a few different price quotes some was cheaper some was more but the transparency and friendship that Premier showed made it a black and white choice for me. After the work was done and I inspected it I am so glad I chose right. I have gotten compliments by neighbors and my family. I would highly recommend checking them out. They really did an amazing job.

Linda McCargo

2024-03

Keith Carothers and Premier Roofing did a great job replacing our roof! Keith responded promptly to questions, his crew was careful of our property and landscaping, and cleaned up completely when they were done - not a scrap or a nail to be seen. I would recommend Premier Roofing of Cabot to anyone looking for a new roof.

Chris Perkins

2024-03

Hire Premier Roofing for all of your roofing needs, you won’t be sorry. Premier Roofing has done two roofing jobs for me and I couldn’t be happier. Keith’s crew showed up on time and got right to work. The crew was incredibly efficient, answered all of my questions, cleaned up every day before going home, and kept me well informed every step along the way. I can’t say enough about the quality of the jobs they’ve done for me.

Vicki Jones

2024-01

Keith was excellent in helping me get a new roof on my house. The work was completed in less than a day. I am very happy with Premier Roofing and I highly recommend them!

Diane Alvarado

2024-02

Very professional, friendly, helpful through every step of the way, and answered all our questions. Did a very good job on our roof and got the trash cleaned up afterwards even some leaves that had accumulated against our garage door. As it gets dark early this time of year there was still some stuff left in the backyard; but they came back couple days later and took care of that without us even mentioning anything. Great company to work with and definitely recommend them.

Patrick Mccollough

2024-03

They were totally awesome. We signed and they scheduled the job quickly. They were quick and efficient on the job. Roof looks beautiful and they did a great job cleaning up the job site. I would use them again if I ever have a need.

Travis Jackson

2023-11

Premier Roofing did a Awesome Job replacing My roof in Oct 2023.On time and very good quality materials. You can't go wrong choosing Premier Roofing.Service: Roof installation

Joe Goudsward

2024-03

Keith and his crew did a superior job on my home. He was involved every step of the way and kept me advised on everything he was doing with no hidden costs or fees. I would highly recommend Premier to anybody.

Tami Pitts

2023-12

Keith and his team are the ultimate professionals. Our new roof looks amazing. The process was smooth from start to finish. I would definitely use them again if needed. Highly recommend!

Phil Antinori

2023-10

Tornado hit our house on 31 Mar 2023. I called Premier roofing and asked if they could come out and do an emergency repair on our roof. Keith the owner came out that night and did a temp repair on our roof. I talked to Keith about getting my roof replaced and he went over all the options. I was so impressed with his professionalism, honesty, and knowledge I knew I wanted his company to replace my roof. I went to the Premier roofing store and Keith showed me examples and options for the replacement project. I wanted my roof repaired ASAP and did not want to wait on insurance. I signed up for the financing which was super easy and quick to do. Keith had his guys replacing my roof in just 2 weeks after the storm. I was the first house in my area to have its roof replaced. The guys that came out were totally awesome and did an outstanding job. 3 guys were on my roof for 3 days from sun up to sun down and were very professional as well. When the job was done they cleaned up everything and had a manager come out the day after they were done and inspected it and ran the magnet again over the yard to make sure no nails were left behind. Keith the owner also came out after the install and inspected it also. The insurance money came in like a month later and I paid off the financing and it cost me only about a $100 to do the financing which was well worth it to get the repair done quickly.Keith was in contact with me throughout the installation from start to finish. The communication was super as I was able to call him anytime with questions and he kept me well aware of the project and where it was at.I had the very best experience I have had with a contractor using Premier roofing. Keith and his team are top notch and they are just good down to earth people and they do high quality work. Highly recommend this company to others!

Christy Dajani

2023-09

Keith was very helpful and extremely knowledgeable throughout the entire process. I have in the past worked with other roofing companies and the difference in craftsmanship and customer service can’t be beat. Keith and his crew pay special attention to detail ensuring the job is completed correctly and to client satisfaction the first time! I have small children and animals, so it was very important to me that the yard was cleaned from debri, nails, etc. They took the extra time to meticulously ensure the yard was mess free! I couldn’t have asked for a better experience!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Gutter cleaning, Roof damage repair

kj hk

2024-01

I needed a new chimney cap put on my house. Keith got it put on in a timely manner and it looks great. He kept me up to date every step of the way. I highly recommend Premier roofing.

Tia Glover

2023-09

Keith and his team were so helpful from start to finish with my new roofs. He helped me understand the financial aspects of getting the new roof and assisted me with making the decisions of shingles and accessories. They were able to come out within the next week of filling out paperwork and got right to work. It took two days to get my roof on my home and the metal roof on my shop installed. The team worked very efficiently and made sure to get everything cleaned up, taking a magnet to make sure any nails or debree was picked up. I am beyond happy with the results, my home looks like it got a makeover. Both of my roofs look fantastic, and I will be referring to anyone I know to this company from now on!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation, Roof damage repair

Kent

2023-07

We had a leak around our chimney and I contacted Premier Roofing and Keith the owner came out the next day. He agreed that we had a problem plus hail damage. Our insurance company declined 2 independent roofers plus Premier Roofing. Keith fought for us to no avail so we decided to go with his company. He personally helped us decide what we needed and kept us informed. He even called me on vacation from Mexico to address a question I had. Premier Roofing, LLC and the owner Keith were outstanding! His crews were also top notch!

cody bruce

2024-01

These guys will help you with any roofing problem not just a roof replacement. Had a shingle come loose and they came out within a day and fixed it on the spot. Great people to work with!

Charles Smith

2023-08

Keith will give you great service and stand behind the work he does. Hard to find that these days, and he has been in business locally for 15 years. This tells me he will be there if I need him in the future for anything that may pop up and my warranty is solid.He delivers what he promises, and will go to the extreme to make sure you are satisfied with the job he has done. A local contractor, dependable and has been in Cabot 15 plus years. I would book Premier again for all my needs and value our local small business who have withstood the test of time.The guys driving by in trucks going door to door for your business, or who have been in business less than 2 years aren't exactly the folks I want roofing the most expensive investment you own! Keith's crew is dependable and if your unhappy with anything...say so. They will make sure your are completely satisfied before leaving.Premier also does sheet metal work for soffit and fascia damage. Sure is nice doing business with somebody who has their own machine shop locally. He will also provide referrals to dependable contractors for window repairs.Keith's team got my quote in and home repaired before the next nearest local contractor could even give me a quote. Let alone take 8-12 weeks longer to finish the job at a higher price. I don't know about you, I am not one for plastic hanging on my house any longer than necessary.With that said...they call it Premier roofing for a reason. Top notch service and work, beginning to end.My last contractor locally from LR was a nightmare to deal with. Keith from Premier Roofing took care of everything, and I am very happy with the results. From quote to repair 2-3 weeks total, beating everyone in response times in repair.Sometimes you get what you pay for in life, if Keith is a little bit more, I thought that's okay. He is dependable, timely and will back all work with a warranty for you. He has with stood the test of time in a market congested with wanna be contractors and free lance door ringers who pretend to be roofers. Sure they are cheap, for a reasonAs a retired C-130 maintainer living in the local community after leaving the Air Force, finding a dependable network of folks who can provide quality service/repair at a competitive price is hard...look no further Premier Roofing.Thanks again Keith for giving me my home back in a timely manner. Storms come and go, now I keep the Premier magnet on the fridge because I always want the sharpest arrow in my quiver when the chips are down and my home is at risk. Folks just look for the Premier blue-monkey and know you made a great choice. Storms and disasters are bad, dealing with insurance is no picnic either, but Premier will restore your home to better than before and make it look easy. Nice store front property to shop roof shingles as well, nobody else has the samples for you to look as if they were on the roof, they just show you a photo or 4 inch sample. Again, its nice to see some class...Premier Roofing is my choice.C. Smith

Melanie Stewart

2024-03

Fast service. Great communication. Easy to work with, very timely with responses. Crew was very quick and did a great job with clean up as well.

Bethany Kay

2023-08

I was singing their praise when I set up appt for estimates. I live in area that we had 3 hail storms in a span of 6 months. They came out the second time, noted no damage. Third time there was damage. Each time they will email you a report with everything that makes it easy to file claim with insurance.Keith was super nice and helpful. Requested I call and set up for him to come when insurance adjuster was here. I called office and set this up in early July. This morning came and no one showed, no answer on phones, no email answers, no text answer. Long story short my insurance has denied my claim when I was lead to believe it would be approved if Keith would have been here to show/talk to person.*EDIT* after the laughable/uncalled for comment the business left. I honestly am not mad about the claim denial. I am mad, Keith never showed and no one would answer calls/emails/text it is 6 hours later and Premier still has yet to call/email/text me to apologize. They rather try to claim I am discrediting their company due to their failure. Could have been a 3 star had I gotten some apology instead of a claim that I am the one in wrong.

Amelia Halter

2023-09

Very helpful during the stress and recovery after the storms. Keith and his crew gave us more than just a quality roof, he gave us peace of mind. Work was done well, and efficiently.

Jenna Palacios

2023-07

Premier Roofing was so great and easy to work with! Keith is very knowledgeable about the products he sells and very friendly! 10/10 would recommend to anyone needing their roof repaired or replaced.Service: Roof installation

Troy Benesh

2022-05

Keith and his team at Premier Roofing are awesome! I had Premier Roofing replace my roof in Little Rock. Keith was professional and kept me informed every step of the way. No surprises. No change orders. I would not hesitate recommending Keith and Premier Roofing for any of your roofing needs.Service: Roof repair

David Roach

2022-05

This company did an amazing job from start to finish, it was the easiest and most transparent process that I have ever experienced as far as contractors go. Keith and his entire team went above and beyond to make sure that our roof was installed fast and done right. If anyone is looking for an excellent company for a new roof I would highly recommend Premier Roofing.Services: Roof inspection, Roof installation

David Koty

2021-05

Keith and his crew are the best of the best when it comes to roofing professionals! My experience with Premier started several months ago when our 4 year old metal roof (from a contractor, who is no longer in business) developed a leak. I contracted with Premier to fix the leak and Keith and his crew started promptly. They completed the initial work quickly and professionally. Unfortunately, roof leaks are never that simple. The leak persisted and Keith came out many times to systematically try to stop the leak. After trying his best, the leak persisted and I decided to go to the final measure and contract with Premier to put a new shingle roof on the house. By this time, I had developed a good relationship with Keith and I trusted that he had done all he could to stop the leak. It was well that I went with the new roof option! It turned out that there was 3 places under the metal roof that were leaking and they were in places that seemed impossible to cause the leak to show up inside where it was. Long story short, Keith's amazing crew came out and had the new architectural shingle roof on in one day. The crew was very professional and cleaned up the property very satisfactorily. The cost for the roof was reasonable and Keith even gave a substantial credit from the leak job. I am very pleased with my new roof and I highly recommend Premier Roofing for your next shingle roofing job!

Charles Lakin

2017-05

Keith and his team were outstanding. I had a entire roof replacement done by his team. They were on time and went to work! Keith called me 2 times the day of the installation to check on my satisfaction with his team. After the job was complete he personally walked around with me to ensure I was 100% satisfied. He quickly sent employees out to the job site to tie up any loose ends and went above and beyond in cleaning up my property. I would highly recommend this company if you getting roof replacement or repair. Thanks to Keith and his team for taking care of me.

elizabeth polk

2020-05

Premier Roofing made replacing our roof stress free. They came out and we received an estimate within 24 hours of inquiring. They were able to replace our roof within a few days.The workers were on time, friendly, and really took the time to clean up everything. Keith was awesome to work with and really cares about his company.