Osage Creek Exteriors

2.3 (3)

808 Sloane Square, Cave Springs, AR 72718
(833) 672-4301
osage.energy

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Roofing contractor

Reviews

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Kristen Alba

2024-04

I met with Osage Roofing and I gave them my insurance check in late October and they promised to do my roof several times and then the last time they promised on finally April 18 to get it done Perry himself promised that he had the equipment and everything ready to do it on that day there was no rain. And they still did not do it. I have contacted him several times and he has not reached back out to me. This company is a scam. Do not use them.

Parker Stohlton

2023-09

Perry and team did a great job replacing my roof. They did it at a quick (but not rushed/hurried) pace. There wasn’t even the trace of a nail after they left either. We’re loving our brand new roof!

Jessie Wilke

2024-04

I met with the sales guy from Osage Creek Exteriors in Dec 2023 to replace my roof. I worked with my insurance company and was approved for a replacement within a couple of days. I paid my deductible right away and was told they'd get to my house in about 4 weeks. It's now April 2024 and no one has shown up to do the job. I was told the materials were ordered in December and the owner apologized for the delay and offered to refund my deductible and put me on the schedule for 3/28/24; weather dependent. The weather was perfect on 3/28 and no one showed up and no one communicated with me. I've called the office multiple times and left urgent messages. I've also called the owner multiple times and left messages and texted. No one has responded to me. I am now having to work with my insurance company on what to do next. It's been a quarter of a year with no outcome. Very frustrating and unreliable service.Update: I was scheduled for 4/19 and no one showed up again. No communication and can’t reach anyone. And the office number is now disconnected. It’s now the end of April and nothing has happened and no one has called. I researched their AR Contractors License and found that it expired on 3/31. Last week I contacted an attorney and the Bentonville Police Dept to report insurance fraud. The police were able to contact the owner, Perry Turnbull, and he agreed to refund my money in the next two days. He still hasn’t contacted me. The police informed me that another customer had to do the same back in Nov 2023. DO NOT USE THIS COMPANY! They won’t do the work and their license has expired. There are also two lawsuits from suppliers (Sept 2023 and March 2024) where OCE bought materials on credit but didn’t pay it back.

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