Disaster Masters Restoration

4.9 (50)

600 S German Ln #107, Conway, AR 72034
(501) 441-4087
disastermastersar.com

Claimed
Water damage restoration service
Air duct cleaning service
Fire damage restoration service
Moving and storage service

Service options

  • Online estimates

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Greg Citron

2024-04

We had a flood in our house and called out Wes to come at about midnight and he has been so thorough and helpful answering all of our questions. He is an absolute godsend in our biggest time of need. I highly recommend disaster master and Wes.

Jamison Bonds

2022-05

My wife and I live in Conway. A few months ago when we were out of town celebrating my mother's birthday, we received a phone call from a neighbor reporting that water was rushing down our drive-way.When we got home we discovered there was a significant leak behind the washer and dryer that had partially flooded our house and that prompted us to reach out and file an insurance claim.The claims process felt overwhelming, but Tyler helped us navigate the process and get reimbursed in full for the excellent work he and his crew did.While Tyler and Danny were in the home, they were courteous, on time, and went above and beyond to ensure we were satisfied and made whole.They got the mold out of our house and linked us up with some great contractors to help finish the job out and for that we are thankful!If you're looking to get remediation work done right the first time, this is definitely a crew that you can count on! :)Tyler, Danny and the rest of the team did a bang up job helping us with our remediation.Services: Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal

Stacey Taylor

2022-05

Nothing worse than a water leak in your house but RePhorm Property Restoration made the clean up and dry out process so easy. We met with a couple other companies first but we truly trusted the professionalism and integrity of this company once we met with Tyler. They were prompt, reliable and did exactly what they said they would. They were courteous of our schedule and kept in touch with us daily as to the progress. Our biggest concern was mold or mildew in the future but after working with Tyler and his crew,, that is no longer a concern.. I hope we never go through another situation like this but if we do, RePhorm will be our first phone call.Service: Water damage-related cleanup & repair

Andrew Taylor

2022-05

Tyler and team was extremely professional. I've worked with many people in this industry and I was extremely impressed with how clean everything looked from start to finish. Many times cleanup is left for the home owner. These guys collected their demolition and the plumbers demolition!! They also communicated with me every morning and explained the process the entire time! Very helpful in understanding the process and timeline!Service: Water damage-related cleanup & repair

Sarah Keathley

2021-05

Tyler and his team took care of us and exceeded our expectations! Not only did they arrive the day our dishwasher went out, they also took care of the water and helped with our insurance claim! They basically held our hands through the process! Not only did we get a completely new house remodel, Tyler and his team made sure our insurance covered everything and communicated with adjuster through the entire thing. I highly recommend using this company!

Kaci

2020-05

I cannot say enough positive things about Tyler and his company! Hands down, the most professional, trustworthy company I've ever had the pleasure of dealing with.Something that stands out is that he shows you the reason behind doing the job he plans out for your home's needs, educating you along the way, and not in a "know it all" tone.He is super honest, and will work with what is best for you and your home. HIGHLY recommended!!

Rebecca Hahn

2023-05

Harrison called to say they were on their way and showed up right on time. They were both very courteous in working around me, as I work from home, and they kept me informed as to what they were doing. They were also very friendly to my dogs.I definitely recommend Harrison and Disasters Masters for any duct cleaning or mold mitigation needs.Services: Mold inspection, Mold mitigation

Mac McDonald

2021-05

Relative to my experience with home service projects this was quite the undertaking. Through it all, though, Tyler was a professional lifeline in remediating the mold issue in my home and ensuring that I had a safe living environment during the process. The timing wasn't perfect, but the quality of communication and professionalism made up for how long it ended up taking. Tyler has an extensive reach into the service community, always working with subcontractors and going out of his way to go beyond what was expected of him in order to focus on fixing the root of the issue instead of simply going in and out. Overall, with my lack of knowledge in this area, I was fortunate to have Tyler as my point-man on this. His humility, patience, willingness to treat me as a person instead of just a job, making me feel like I was his number one focus, and simply being there each time I called are all key reasons why I would highly recommend him and his team.

Ashley Lyon

2020-05

Tyler and is crew found issues at my parent's home that another restoration company missed!! They contained the area immediately, were thorough and patient with my parents. Not only did they fix the issue, the left the kitchen even better than it was before! Thank you Tyler for doing it right, it was such a relief to know my parents were so well taken care of.

Jeremy Killins

2023-05

Its great when small companies are able to collaborate and work well together. Whether its a small repair, or a major ordeal, these guys are a go to company that show real pride and professionalism in their work. I highly recommend them for your restoration needs.

Janet

2022-05

This day and age, it is difficult to find good service, let alone great service. However, RePhorm Property Restoration performed above and beyond our expectations. Tyler was immediately responsive and was able to work around our schedule, which is extremely chaotic. The company performed with utmost professionalism, ensuring work that is a direct influence on keeping our family safe and healthy, If you need an assessment of mold and treatment, I highly recommend you hire this company.Services: Mold inspection, Water damage-related mold removal

Lori Kaberline

2022-05

Tyler and his team were very professional and kept me informed through the process. They were very good at explaining what they were doing and making sure to answer all my questions. I was so anxious as we were selling our house when this occurred and Tyler and his team reassured me and helped to keep my nerves in check! Thank you!Service: Water damage-related cleanup & repair

Meagan Hesketh

2019-05

Tyler came to our home to treat a funky smell coming from one of the bedrooms in our home. He was able to come out the same week we called. He was punctual, professional, and kind. Unfortunately, a few days later the smell returned. Tyler came back out and re-treated a suspicious spot and killed the smell. We later learned that there was a spot of urine behind a door that wasn't picked up on black light. (pet urine is weird like that...especially coming from a mini pig!) the cool thing about this company is that they actually have an extractor tool that sucks up any urine from the carpet pads and treats it with live enzymes. So they aren't covering up any smell, they're actually removing it. Tyler followed up to ensure that the smell was gone and was always professional and went above and beyond to make sure we had a positive experience. If need a good cleaning, I would highly recommend this company.

Janssen Wiedower

2021-05

Tyler is a true professional. He is very knowledgeable in his profession and his customer oriented approach is something truly special in this day and age. He is timely and well communicated. If you are needing work done, give these guys the opportunity, you won’t regret it!

Todd Jones

2022-05

I want to think RePhorm Property Restoration for the work they did in our home. They were completely responsible, timely, and treated our home with respect.They were patient with us as we asked questions. Tyler, Danny and the team are top notch folks and will take care of your home when you need it restored.Services: Mold inspection, Water damage-related mold removal

Amber Emberson

2020-05

Tyler and his team were incredibly knowledgeable about the mold issue we had in our home. Not only did they fix our issue, we had minimal interruptions in the home in that short amount of time. So important when you have 3 small kids! Thank you guys for being awesome and getting our home back to 110%!

Sam Adair

2020-05

So professional to work with. The owner was very kind and always kept in touch with me throughout the project. He made sure I understood every aspect of the repair and steps that needed to be taken. When you hire Cleanway of Central Arkansas--you hire a devoted team mate that has your best interest in mind. The work was professional, and if I had any issues, the issues were resolved to my expectations. They worked for me; they worked with me. This is a company that operates with integrity, and it is company that you can have complete trust in. The answer is yes, if you are asking if you should hire Cleanway!!!

Katherine Goode

2019-05

Tyler and company were always very calming, professional, informative, and above all very kind. Areas of my home were flooded and damaged secondary to a faulty water heater. Cleanway was there within hours to begin the restoration process. They held my hand the whole way, and I couldn’t be more pleased! I’m hoping to never need their services again, but If I do, Cleanway will be the first one I call. Thanks again for everything! 5/5!

Klark Brown

2020-05

If you aren’t pushing yourself and your company to be the very best of your trade serving your community, you are under-delivering.Cleanway of Central Arkansas are constantly searching for the best education, the best tech, the best equipment to provide noticeably stellar results to their customers.These aren’t just “clean up “ teams, not glorified handyman services.These are structural and environmental specialists that know the biology and science of bacteria, fungi and other pollutants that are leading drivers in making people unknowingly sick.I’m proud to know and work with Tyler, Christian and the entire Cleanway team.

Kim Slaughter

2020-05

Tyler the owner is one of the best people I have ever met. Honest and caring. His compassion and passion can be seen in everything he does!! If you want an honest company that will do everything they can to make a bad situation good look no farther!!!!!

Kirsten Banks

2023-05

Disaster Masters came and cleaned our air ducts. They did a great job, were right on time (actually a few minutes early), and were very professional. Highly recommend!

Beth Reed

2020-05

After seeing Tyler's Facebook post about how bleach doesn't kill mold I immediately knew he could help us figure out why we have had mold on our Master bathroom ceiling for years. We always thought we just had a lot of moisture in the air. Our dehumidifier fills up super quick! So husband always tells me to take shorter showers. As if!?! 😆Today, Tyler spoke with me about the issue and then took a look in my attic. He noticed a golf ball size water mark near our AC unit that is in the exact spot of the affected area. Sure enough, there is mold around the pipe of the AC unit!I'm so happy to have found Cleanway of Central Arkansas! They are going to help us remedy the issue!

Kurt Boniecki

2021-05

When we noticed water starting to seep under the wall that backs up to our shower, I looked for help online. I am so glad I called RePhorm. Tyler came out right away and took control of everything. A pipe had burst behind our shower causing extensive damage and mold. He dealt with our insurance company directly, took pictures of all the damage, and documented the mitigation and restoration in detail. As a result, no resistance from the insurance company. They paid in full minus the deductible! I couldn’t be happier or more relieved! Thanks RePhorm!Services: Remodeling, Mold inspection, Water damage-related cleanup & repair, Painting, Water damage-related mold removal

Cristen Sullivan

2020-05

I am the General Marriott of the Fairfield by Marriott Little Rock North. When we had a VERY unexpected water emergency, Tyler and his team at RePhorm came to our aid! Friday night, after hours, 1 call and he was there with equipment, a plan, and calm reassurance. RePhorm is both professional and knowledgeable. Marriott is very picky about our vendors, but RePhorm definitely exceeds expectations!

Caleb Snuggs

2021-05

Tyler and his team did an amazing job. They made sure everything was done the right way. Hopefully I never have to call them again, but if I need another restoration company, I’m calling them!

Clay Parker

2022-05

Tyler and team were fast, reliable and extremely thorough. Thankful for the honest feedback and professional nature of their approach to make a bad situation as painless as possible. No doubt will use them again in the future.Services: Water damage-related cleanup & repair, Water damage-related mold removal

Tracey Reed

2019-05

Tyler is no doubt the best! So good that I have decided to make him a part of my cleaning regimen in my home. His prices are good and his service can’t be beat. Look no further. This is your guy!

kayden grimes

2022-05

Tyler was very prompt and professional and helped us to determine our next steps in our water damage issue. Will definitely use again if needed and refer him to everyone!

Kathy Adams

2020-05

I called after hours and just as their website said, they showed up quickly and were so helpful! My basement had water and I was worried it might rise and damage appliances. They left, came back quickly with their equipment, did the job quickly, and gave me information on other professionals I might call to ensure it wouldn’t happen again. Call them! You won’t regret it!

TreeHouse Cleaning

2020-05

I’ve worked with Cleanway multiple times as a business owner. Tyler and his team does a phenomenal job. I can trust him with my clients to do what’s fair and what’s right by each individual.

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