Premier Windows

Kent Ballew

2024-04

Nelson and David did a great job on my replacement windows. They got them installed in record time. Clean up and cleaning the windows was good. This is my second time using Premier Windows and their service has remained excellent.

John McCleary

2023-12

These guys were awesome to work with. Our house is way far out in the Ozarks and it didn't bother them at all to come out, measure and install. If you live in a small town or out in the country, this is a company that doesn't just work in Conway or Little Rock. The owner is super easy to work with and accessible and texts like a teenager, so you can really stay up on your project and get updates. I even did my measurements over Labor Day weekend and he responded the same day. The installers clearly know their business. I do a lot of my own work and I know what good quality is and these guys did a phenomenal job. I'm planning on using this company anytime I need windows or doors.

Sheryl Davis

2024-03

I have nothing but great things to say about Premier Windows. John was great in educating us on the windows so we could make an informed decision. We felt extremely comfortable doing business with him. He kept us informed throughout the whole process to include following up with us after the installation. He was always focused on our satisfaction.Daniel, David, Caleb and the rest of the team did a fantastic job installing the windows. They were courteous and respectful of our home and constantly cleaning behind themselves. Their craftsmanship was impeccable. Daniel was great about inspecting the window trim and replacing all that was rotted.We replaced our windows to reduce our utility bills and to reduce noise from the busy street out front. We hadn’t really considered how much the windows were going to transform the house inside and out. I can’t stop admiring them.I would encourage anyone shopping for windows to consider Premier Windows. You won’t regret it.

Matt Stephens

2023-06

John, Harold and the other installers were absolutely wonderful to work with. If need new windows, don’t even both looking elsewhere. John tells exactly what you need to know and cuts straight to the point. He’s a good salesman but the work they do speaks for themselves. I had 1 question about our windows after installation. John called very quickly and even made a stop by the house. They found a small problem and had it fixed within an hour of original contact that same day. Their customer service is top notch and they did a great job. I’m a green thumb and they did a great job working around my plants which I really appreciated. Thank you John and Harold!!!!! Don’t waste your time with other companies. Stay local and get exceptional service! Their Google reviews do not lie.Service: Window installation

Bryan Sloate

2023-05

I recently had all new windows installed and I was very impressed with the professionalism that I received. Mr. Nelson installed my windows and cleaned up everything and done an amazing job. I was most impressed with the way I never heard Mr. Nelson act or say anything negative even though I knew at times it had to be frustrating since he done my windows by himself. Very professional folks, I definitely would use premier windows again!Service: Window installation

Hattie Tyler

2023-06

I had 13 windows installed and they are stunning! John was a pleasure to work with. Honest, understanding, and helpful. Nelson and David completed the windows in one day and were also a joy to have in my home. I will recommend Premier Windows over and over again. 10/10.Service: Window installation

Scott Michael

2021-05

John at Premier Windows really took care of and sold us an excellent product. We had some old rustic wooden shiplap before, but now we have a beautiful batten board home with perfect trim.Jim the contractor was timely and dilligent everyday. When they start a job, Premier Windows see's it through before moving on to the next and Jim was dedicated to doing it right. Out of the 16 days he worked on the siding 9 of them either rained, was super windy or snowed and the quality of the work never decreased. It may have taken a little longer, but we are highly impressed with the work and are proud to tell people of the wonderful job Premier Windows did for us.

Randy Hull

2023-10

John and his installation team of Nelson and David were extremely professional and easy to work with. The windows were installed ahead of schedule and the attention to detail was second to none. I highly recommend Premier Windows to anyone looking to upgrade to a great product with an exceptional warranty at a fair price.Service: Window installation

Becky Haynes

2021-05

We were at a cross-roads of repair vs. replace. We decided to replace for energy efficiency, maintenance-free, and upgraded look. We are THRILLED with our decision. First, John Lambert was very patient and great to work with with during our barrage of constant questions while we obtained info and competitive bids. Then, during the install, the window crew was absolutely amazing! I had no idea how they could completely replace 25 windows and couldn't even tell the window had been replace except by seeing the new fabulous window! Then, the siding crew! This crew started at 7a with frosty morning and frosty roofs and didn't quite until well past dark. Both window and siding crews were on time, professional, courteous, and absolutely craftsmen at what they do. They went over and above to ensure our home was taken care of and we were satisfied. We only had one regret on the color of the fixture boxes and they had them ordered and replaced within a week. I can't say enough about this 'local to Conway' company and the impact they made on our home. Grateful for a great company to work with!Service: Window installation

Nancy Allen

2023-09

I highly recommend Premier Windows. John came to our home and gave us a complete, honest and pressure free presentation about his products. We bought 15 windows that Nelson and his crew just finished installing during extreme heat. We are very happy with the outcome. Everyone at Premiere Windows was professional and kind. We enjoyed them being in our home.

Jim Mickelsen

2022-05

John was a joy to work with. As you can see from the before and after photos the new windows make my small mountain home almost elegant! What a difference a relatively inexpensive update can make in appearance. I couldn't even open my old windows so am enjoying fresh air in the house.Service: Window installation

Ashton Hankins

2023-05

We recently had our windows replaced by Premier Windows. I was very impressed with the service from the very first meeting. John took time to explain their product and the entire process from start to finish before a contract was even signed. I really appreciated the transparency about what we could expect. Our contractor, Harold, was also great. As my spouse and I both work from home, he prioritized the replacements in our offices first allowing us to get back to work quickly with little interruption. I would absolutely recommend Premier Windows and use them again myself in the future!Service: Window installation

Leigh Ann Reynolds

2023-05

This company was great! John made sure I was kept up to date about my order status and the scheduling. My windows arrived as ordered and the installation team was wonderful. Upon removing the old windows, they discovered an issue with how the frame was initially created for the windows to be installed into. This meant that they had to manually correct the issue themselves before proceeding with the install. This turned the original one day install into a two day, very hard effort. I was not charged anything additional for the extra, unexpected work they had to do. The installers were very friendly and communicative about what they were doing and made sure that no mess was left in my house/yard. Windows have been great so far and I’m very happy with them.Services: Vinyl window installation & replacement, Window installation

Derya Bracy

2023-10

I have 21 windows replaced by Premier Windows in Sept, 2023. I don't know where to start but the job is seamless, excellent and on time. John came to measure the windows and gave an excellent presentation. All my questions were answered directly and honestly. I was concerned that new window frames would look bad on my old house and would change the authentic look of it. It did not. The new frames blended so perfectly that neighbors and coworker asked the business's phone number. Now, I am a picky consumer therefore, I did my homework and got several other companies visit the house and gave me their proposals. Some of them were out of my price range and the cheap ones were not able to pass my background search. Bad reviews were out there for me to completely eliminate a couple. On the other hand, I was impressed with Premier Windows reviews. The job was done earlier than expected. John was on spot with his estimated time frame. I was so happy that this job was done right before winter. Nelson and David came right on time as they promised and finished the work seamlessly! They cleaned after themselves and were just particular with their work. Nothing was sloppy. While they were working, I was able to work from home comfortably, so I did not have to take time off. Once it was time to caulk, Nelson shows his art! I am telling you; this gentleman is the King of Caulking. Entirely spotless and just perfect. I could tell he has been doing this so long that he could literally do it with his eyes closed. I am %100 satisfied with the job and the customer service. They were very personal, sweet, and great communicators. Both John and Nelson were patient listeners and men of their words. Hear me out! I am enthusiastic about sharing my experience here because good people and businesses should be recognized for their hard work. Because we all know it's so easy to end up with a terrible business and deal with lots of headaches. I would hire them again and have already given my recommendation to family, friends and neighbors. Thank you guys, for being honest and awesome. It was absolutely my pleasure hiring and knowing y'all.Service: Window installation

Peggy Leger

2023-10

I had the windows replaced in my home last winter. We have had several over 100° days this summer and my bill is actually lower than before whe we didn't get as hot. John is excellent to work with and his crew is very efficient and did everything above my expectations.Service: General window replacement

Danette Blackwell

2023-08

We had a very good experience with Premier Windows. 10/10. John, Nelson & Conner all were great to work with & the windows are beautiful!Don’t hesitate to use Premier. John has a great local business that is top of the line!Services: Vinyl window installation & replacement, Window installation, Double pane window installation & replacement

Paul Shell

2023-05

Premier added composite siding to my 60 year old house. It looks great! Communication was excellent when deciding on what to use, color, and the entire process. We had to wait a month to get the product in, but installation only took a week. John's crew are true craftsmen who obviously take pride in their job, and they were very easy to work with. The price was very fair for all the work that they put in. This company was recommended by a friend, and I couldn't be happier.

T A

2023-11

Had the owner come out to inspect my siding project. After he quoted me $7k over the other competitors he got really upset when I told him that I would not need his services. The problem wasn’t what he said about how his company was superior, it was how he belittled me. I was recommended this company by a friend but I did not share my friend’s experience. The owner was unprofessional and treated me very poorly. Maybe he doesn’t treat everyone equally. I cannot recommend this business.

Don Burnham

2022-05

John is the man. He was professional, timely, and provided a nice product at a reasonable cost; windows and siding. Jim and his partner, who contract with John, installed the siding and did a great job while flexing around various issues that pop up. With the supply disruption, I was hesitant to provide money down on something I was not going to see for many months, but John and his team delivered, and worked hard. Thanks again guys!Service: Window installation

Cliff Snyder

2023-05

It is rare for us to provide any online reviews, but our positive experience has caused us to comment here.We recently had old siding removed and new vinyl siding installed by Premier Windows, Inc. John Lambert impressed us with his courteous and prompt communications, a reasonable cost estimate, clear contract, and the assurance of quality work using quality products.Harold S. and his colleague performed a careful tear-out, and the siding installation and the way our windows were trimmed met and exceeded our expectations. The quality of the workmanship, and the friendliness and respect shown us, certainly reflected the quality results we were promised, and which we expected.Thank you Premier!Cliff and Alix S.Conway, AR

Ken Wyzgoski

2023-09

I can't say enough good things about this company. From the sales cycle to installation this company has exceeded all my expectations. They are low pressure during sales and incredible during installation. They are on time, organized and clean. From John (sales), thru Nelson (installation) in has been by far the best experience I've had with a vendor. I recommend this business.

office_pro systems

2024-04

Thanks John for the great job on the Windows you Installed on our home, You and your team do great work. Very pleased.

Brian Benson

2023-05

We were very pleased with the whole process from start to finish! Our windows arrived as ordered and the installation was quick and painless. Windows have been great so far and we’re very happy with them. Definitely would recommend giving John a call if you're looking at updating your windows!Service: Window installation

Julie Binam

2023-08

Wonderful company! Premier Windows has an outstanding product, outstanding installation and outstanding service. We had windows and door installed and couldn't be happier with the finished product. We definitely would use Premier Windows again and have happily recommended this company to others.

Jackie Lindsey

2023-05

John and Nelson are awesome. John came out and gave a very informative presentation on the Premier windows. We were wanting windows for our screened in porch. We purchased picture windows since we are on the lake. They are beautiful. Nelson did a great job with the installation. We are in the process of purchasing additional windows now. Highly recommend Premier Windows. Thanks John and Nelson.Service: Window installation

Karen Samuhel

2023-05

Premier windows is a top notch local business. John met 100% of our expectations. He answered ever question we had about our window replacement. He was patient and did not pressure or pester us to move on his product. He sincerely want us to be happy with the choices we made, which can be difficult when visualizing a window replacement. The Installation service was even better. Harold was friendly, professional, trustworthy and very skilled. When the project was complete you couldn’t tell he had been there. I have built two homes in the past and premier is at the top of all the subcontractors I hired to do the job. Thank you. John S, Greenbrier, AtServices: Vinyl window installation & replacement, Double pane window installation & replacement

J Rachel

2022-05

We had Premier Windows replace all the windows on our home and are extremely happy with how they turned out! John was absolutely great to work with, we had a few issues pop up along the way (all out of Johns control) but he handled the issues very well and communicated with us to get everything resolved to an excellent outcome. So glad we went with a local company who stands behind their work and product 100%!Service: Window installation

Taylor McNeill

2023-05

John was amazing to work with! We replaced every window in our house. He did a great job explaining the product and what to expect with the process.It took 5-6 months to get our windows in because two of our windows were special order and because everything takes longer to get in the world we live in. John stayed in contact and updated us the entire time.When the windows came in, his installation crew came when they said they would and worked efficiently. They cleaned up their mess as they went and kept us updated on their progress.We couldn't be happier with how the windows turned out and the entire process from start to finish was a breeze!Services: General window replacement, Window installation

Craig Strause

2021-05

My wife and I recently had all of the windows in our home replaced by John and his crew. As a local company, selling a US made product and with exceptional communication they checked all the boxes! They were always courteous and professional. Ordering the windows was easy and the installation was quick and professionally done. They even made sure everything was cleaned up and back in place before they left. I highly recommend Premier Windows if you are considering replacement windows for your home!Service: Window installation

Pam Hensley

2021-05

John and his team did a fantastic job installing our new windows. We are very pleased with the double hung windows and their energy efficiency. They change the look of the house completely. The installation went very quickly and they worked very hard to make sure everything was cleaned up and left in good shape. We could not be happier with our decision to use Premiere Windows.Service: Window installation