Lucky's of Monticello

Sarah White

2024-01

Super friendly and family oriented !! What pleasure to be able to find a place like this in a small town. Best in town !!

kayla hemphill

2023-12

Mark/Marc was amazing! Great service and definitely a people’s persons. For sure a 10/10!!-Kayla

Christy White

2023-05

Took my truck to get front end checked due to excess wear on driver tire. Didn’t tell me that their front end alignment tool had been down for awhile and all they did was put new tires on it. Didn’t even look at front end til went to pick up truck. Will NEVER do business there again. Buyers beware there is not any service after the sale. The service department is by far the worst. Go shop somewhere else. Would give a zero but it won’t let me they sux

Carl Lucky IV

2023-11

Pick-up and delivery available. Friendly, fair and knowledgeable staff.

JEREMY FREYER

2024-04

Great customer service

Shannon Cotton (Doughboi)

2023-05

I buy a vehicle. The vehicle was not clean and I had to get the oil changed. The saleman Halle Berry lied about the service of the vehicle and contact. Just ur usual lies from a use car saleman. DON'T DEAL WITH HALLEY BERRY AT LUCKY'S CHEVROLET IN MONTICELLO AR!!!!!

Stephanie Williams

2020-05

It seems one of the service advisors decided it was okay to curse out my step-dad, little brother, and mom, simply because he was having a bad day and a service loaner was requested. Apparently the owner wasn’t in, but the son was and he couldn’t have cared less. My mom just asked for an apology from the advisor and was told that wasn’t going to happen today. What kind of business are y’all running here? It’s okay to try and disrespect customers? My parents and little brother were treated very disrespectfully. I am so ashamed that I told them to bring it to this dealership’s service department.UPDATE: So on here I was asked to contact the dealership, after already speaking to them. I WILL NOT be changing my review since, even after speaking with them, they didn't care.

Tena Guin

2023-05

Extremely instrumental in helping me to replace my auto after an auto accident during the challenging time of vehicle shortage. Highly recommend.

Ms. Cross

2018-05

I have been a customer since the late 90s. The service staff has changed so much since then. I have had issues since I purchased my last vehicle from them but there is one person in particular who attempts to keep the peace between me and Lucky's. That's the ONLY reason they get ☆☆☆☆.

Jen Myers

2018-05

Best service in car sales. Hoyt is our salesman and he is the friendliest we've ever dealt with out of all car dealerships. We keep our business here and always will.

Dennis Lambert

2023-05

Had oil changed and mult- point check completed on my car.staff was helpful and friendly!

Mark Birch

2018-05

I've done 3 car deals in the last 7 years here and in my experience it's the best place to buy a vehicle. They're always more than willing to go the extra mile to ensure I'm satisfied.

Melony Nelson

2019-05

Vile, rude, overpriced junkyard. Beware and before you stop here realize it's Arkansas and NOT Beverly Hills. They take the cheap cuts and act like they are quality. Better off going to a mom and pop.

LaReina62

2019-05

Lucky's is a great place. I get my car serviced there frequently and they always go above and beyond to ensure you are safe and satisfied. Thank you Lucky's!

Taylor Duncan

2020-05

The service department was fair and honest and work pretty quickly. Impressed far surpasses Ryburn Ford and I don't like saying that because I am a ford guy.

Michael Parton

2019-05

Service and parts customer service was excellent. They made sure that I had the correct part for repair.

Heather Meier

2022-05

If they make a mistake like everyone does because we are all human they do their best to fix it

Jerry Vee

2020-05

Great service with oil changes and wheel rotations. Highly recommend.

Polly Hayden

2019-05

The service department is always nice and let me know what I need for my GMC truck.

Polly Dianna Hayes

2020-05

They r very helpful and nice and gets the job done!

mary haynes

2023-05

Great service. Friendly people.

Bridget Smith

2019-05

They are friendly but Auto/repair service this last time not so great.

Christina Rainey

2019-05

They have a friendly staff and the service was good.

bula charleswilliams

2021-05

Nice clean and very friendly always ready to help

Angie Lawson

2020-05

Helpful employees ive trusted my whole life!!

Margie Moore

2021-05

The guy was very nice and tried to help us

Billy Ray Gilmore

2022-05

Great used cars and Great prices

James Cookie Cook

2019-05

You can not believe what the service department tells you!!

Alreadythere Dominique

2022-05

I highly recommend them.

Wayne West

2020-05

Very nice and helpful staff