4.5 (198)
304 S Court St, Alturas, CA 96101
(530) 233-4441
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Molten Skulls
2023-04
Update 2023: I'm revising my review once again and bringing it back up to five stars. The terrible customer service lady named Melissa no longer works there. I now had to deal with her at the middle school. That's where the one star review is going now.2022: this place now has terrible customer service and shakes their hands at people and yells at them and tells them to leave just because they're wondering where they're ace rewards points are! (Melissa) I would highly suggest not hiring this woman for a job that deals with people because she will ruin your business.This place has good home improvement products and good customer service too. I just bought a house close by and they have everything I need for it. I never have a problem finding anything because the staff is always standing by to help. They matched the house paint really well. I got some good quality tools here too and when I had a problem starting my new saw (user error) they had certified technicians close by to help. I'm glad I purchased the saw here. I will definitely be back for more products in the near future.
Chase Taylor (Norcalwky)
2023-04
Very lucky to have such a good store in our community. Always very helpful.Update: consistently awesome folks.
fred davenport
2023-07
Excellent customer service. Friendly informative staff. Store is well laid out price's are reasonable. Will give honest answers all the time.
Justin Caines (Reaper)
2023-08
The entire inside crew need to watch some customer service videos because they act rude, look at you like you're an inconvenience, don't make small talk, or even look at you while they are helping you like your some bum off the street and not like the customer paying their wages.. the outside guy working lumber is the nicest dude there hands down. While everyone else said idk if we can do that he said the correct thing for a customer which is no problem sir I can do that for you. All I wanted was wood cut. What kind of lumber and tradesmen shop can't handle a saw or can look you in the eye and tell you nobody can cut precision cuts??? The whole staff inside should be replaced, especially the two blondes inside. Never been treated like I'm a problem just for shopping before. Send that skinny nasty personality blonde to manners school while you're at it. I'd pay extra for real service somewhere else if they weren't pretty much the only option in this town.
Stu Turner
2023-04
Hard to find facilities like this where I am now living. Still about a 30 - 40 minute drive from where I am. Well stocked, but as per usual it ain't no Home Depot...the pricing of items is rather high, higher than many other Ace Hardware's I've been to.
Stephen Dean
2024-04
Helpful Hardware Folks! Ace is the Place.
Sam Thorne
2023-05
This Ace Hardware store has never failed to have what I needed. This was the first time I've ever shopped there, and no one offered to help me find something, but I easily found my items anyway.
Nina SassyCurves
2022-04
I always receive excellent customer service when I walk in here! I'm always greeted with a smile and a 'welcome in' and I'm asked multiple times throughout my shopping if I need help finding anything! Everyone is always friendly and always willing to go above and beyond just being a cashier or stocking person!
Wendy Baird
2023-08
Friendly service and helpful with all my questions. 🦋 Now if I can remember everything I need when I go there, I'd be set 🤣
Carl Bell (cjbell5 or cjbell530)
2021-04
Great store. The staff by far went ABOVE & BEYOND; the call of Duty. GREAT EXPERIENCE, GREAT SERVICE. Made sure we had every thing we needed. I CAN NOT SAY ENOUGH ABOUT THIS STORE!!!!!! THANK YOU ACE; FOR MAKING SUCH AN EFFORT TO MAKE YOUR CUSTOMERS HAPPY!!!!! I MEAN WOW; WHAT GREAT SRVICE.
Jordan Bechen
2023-09
Great staff great selection fast service
Michael Kelley
2023-10
Everything was weasy to find and saleperson was kind and eager to help
Francisco Castaneda
2022-04
This place is the best. The youngsters that work there are all very helpful and knowledgeable. I can ask for an obscure item and every one of them will know exactly where to find it. What size it comes in. And the price. With the rising price of wood these guys keep their prices as low as they can.
Ken Russell
2019-04
They are a local hardware store . They greeted me at the door. They had what I wanted. Their prices are reasonable, they have a great selection of wood and rentable equipment. I shop there when I need something and dont want to drive 50 miles. They are very friendly and have people who really know what they have and how to make things work.
Lanning Creel-Rugani
2019-04
Professional staff,good vibe & very clean place! Enjoyed it.
steven piermarini
2023-08
This place seems to have everything that we needed when we went in however the prices are three times what you would normally find in a larger city
Diana Fowler
2021-04
The employees here are so courteous and boy do they know their store well! When you walk in they ask if you need help right away and will direct you or personally take you to what you went in for. Great supply for not a huge store. This store is essential to Alturas when you don't want to have to leave town or drive all the way to Klamath Falls to go to Home Depot or something. Recommended!
Mario Ortiz
2021-04
I arrived 7/27/20 and asked Mark (I think the 1st employee who greeted me) to direct me to door lock set. Because, I needed several set and Deadbolts. I asked Mark for advice and showed him pics of house project Doors & Security Gates. Mark asked me if I needed the lock sets all keyed the same. I immediately said yes (I didn't think that was possible). Mark also (after looking at my project pics) suggested the best lock set and Deadbolt Combination. I really appreciate Mark's attention to my project needs and his willingness to share that forethought with me. I RECOMMEND this ACE Four Seasons Supply Center to everyone. As Mark was dealing with my Lock Set (keying them all the same) another young Man helped me with other project items. Thank-you very much for there help.
Jeremy Porter
2022-04
They always do a very nice job, their customer service is excellent. They have a good selection considering the size of the store.
Daisy Zhuang
2021-04
The employees are friendly and the store is clean and organized.But the reason I give 3 stars because none of the employees are wearing facemask so is some of the customers, no one cares about CDC guideline no one cares about each other no one cares about there's a virus going on.
Margaret Blazic
2024-02
NICE PEOPLE..GREAT PLACE
Niki Strain
2020-04
Friendly, helpful staff. Great selection of products. This is the only place in Alturas where I could find Wood Pellets for our Green Mountain grill.
Olene Grivel
2023-09
Always willing to help you find what you need
Stephanie Howard
2022-04
The staff are always super helpful and knowledgeable of products. It makes fur a better shopping experience.
Owen Bandy - Livin' Life
2021-04
This store generally has what I need and if they don't they can get it fast. Friendly and knowledgeable staff.
Julie Smith
2020-04
We're great. I returned an ITEM without a receite and no hassles at all. Very friendly staff & very cleanSeems to have alot of different products.
Kristi Bennett (Warrior Princess)
2021-04
My go to on town runs, people are really nice extremely helpful, they have a good variety of products at a reasonable price.
Alison Clarno
2022-04
The staff is great very attentive. The store well stocked. Very clean store
Highland Heathen
2019-04
Great Staff ; Friendly, Knowledgeable and Helpful. This is the only store I use for my hardware needs, could be improved by adding a Plant section. Loved it
Dan Olivier
2023-04
Knowledgeable staff and you can get most anything you need for home projects
Monday | 8 AM-5:30 PM |
---|---|
Tuesday | 8 AM-5:30 PM |
Wednesday | 8 AM-5:30 PM |
Thursday | 8 AM-5:30 PM |
Friday | 8 AM-5:30 PM |
Saturday | 8 AM-5:30 PM |
Sunday | 9 AM-3 PM |
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