FRM Plumbing & Maintenance

Selena Watkins

2020-05

They provided service for me a few weeks ago. My tub was clogged, the water pressure was low on one of my sinks, another sink of mine was backed up and my toilet was loose. They were indeed reliable. They man who came to do my maintenance had quite a lot of work to do and he did it all in a timely manner. They called and scheduled my appointment at a time that worked for us all. Called before arrival. Called upon arrival Took great care of me and didn't even take my tip! just great service.

Moy Young

2020-05

The company's logo says it all: 1st Reliable Maintenance. True to their word.There were multiple issues with my apartment unit's plumbing: water pressure low in the bathroom, shower and, most importantly, the kitchen. It was so difficult to clean dishes: pressure was like a pee drizzle. It took me 15 minutes to clean and rinse one dish...and to fill up the water filter was frustrating.I contacted my property manager about the issue which started to occur after the downstairs unit had a flood and three different plumbers had come into our apartment trying to figure out if the flood was originating from our upstairs unit. Turns out, after the third repairman, it was the water heater. However, the three plumbers ended up giving my unit noticeable plumbing issues: under the kitchen sink, they smashed open the drywall (hole under sink), low water pressure.After requesting repair on the water pressure, mostly problematic in the kitchen sink, the property manager sent a plumber who figured out a filter in the sink pipes was stopping the reduction of water; he removed the filter - resolved! While working, he noticed a metal rod shoved up towards the garbage disposal. As soon as he dislodged the piece, the sink sank. The caulking glue around the sink was disintegrating. I had brought that to the plumber's attention and he said to contact property management to replace the sink. And, so I did.Jose from 1st Reliable Maintenance, arrived in the early morning (10 am) as per my request. He was very informative with great communication and customer service skills. He had the old sink removed and replaced with a stainless steel one in a 3-hour time frame. The caulking glue around the kitchen sink was clean and he checked everything after repairs: garbage disposal, faucet pressure, underneath the sink (plumbing for any water leaks). There was debris on the floor from the removal process, but nothing too disastrous that couldn't be swept and mopped up. I requested some caulking glue in the bathroom sink as well and he patched up the areas easily.Jose got the job done right and did not half-fast anything. He knew it would take time, but it was well-worth it. Customer satisfaction check!

JAIME SAHAGUN

2020-05

The plumbing technician who was sent over to replace my shower valve/fixture did such a great job. Very tidy in his work, he re-patched, re-plastered and color matched the paint after he replaced the valve. Best of all he laid a tarp and covered my flooring and cabinets so there was nothing to clean up when he was done!

Laura Elena Contreras

2020-05

First reliable maintenance send out a technician to fix a light fixture in my apartment a couple of weeks ago. Got to say that I was extremely happy with the great customer service and their overall work. My kitchen is nice and bright now.

Madison Swayne

2019-05

My landlord has contracted this company to perform all of our maintenance. I have never had a good experience with them. When they came out to fix an electrical problem, the technician was on the phone asking someone on the other end what each of the wires did. He clearly had no electrical training. Most recently, they were called to fix my gate. I was originally told they would show up between 12 and 3 on Thursday. When I called at 4pm to let them know that I had to leave and a technician hadn't yet arrived, I asked that they schedule me as the first or second appointment on the following Thursday. They then said their tech would be to my house between 8 and 9:30am. Taking the morning off of work, I waited for the tech to arrive. 10:30 rolled around and I called. I was told he would be here in 45 minutes. It is now 3:30pm as I write this. The tech has yet to arrive. I hope the folks at First Reliable realize that their clients are missing days of work to wait around for them. They are not "First," nor are they "Reliable."

Jessica Villalta

2022-05

I've been calling First Reliable a few times and I always ask for Pedro Delgadillo. He is the best worker the company has sent me. He is friendly and gets things done in a timely manner. Pedro's work is outstanding and I like how well he fixes thing. All I know is that every time I contact the company I will always request Pedro. I rather wait for them to send me him than any of the other workers.Service: Repair water fixtures

Julie Acosta

2020-05

Was called over to fixed a leak in our shower and they showed up on time and assessed the situation, replaced the value on our tub faucet and also tightened the toilet seat too! Very nice and friendly. A++ they do a very good job and are friendly as well!!

Annette Girion

2020-05

The technician did a great job with our maintenance, and he was very communicative and efficient. The only issue was the original window of time we were told someone would show up was incorrect and we weren't notified that someone would come in a later window of time.

Brandon T.

2023-12

Never showed up. Never gave an update. Just ghosted us.

Dwayne Baker

2023-05

I’ve always experienced great service with FRM over the years. One of the technicians in particular deserves a hand of applause, Andrew. He’s a conscientious hard and professional worker. Thank you.Services: General construction, Faucet repair, Plumbing fixture installation

Timothy Derr

2023-05

They repaired my rental unit and charged $2480 for minor patches, before painting. Complete rip off

grace ray

2020-05

Our kitchen sink and disposable was not working, but the technicians were able to detect and fix both of it. Now, it’s working as good as before!

Nut- Thing

2020-05

Technician arrived this morning. Fast friendly and awesome. Outlet works perfectly now 👍

Yonas Engidawork

2020-05

He a wonderful experience! Workers are very friendly and get here on time. The necessary work was done in no time!

Richard Castaneda

2020-05

The tech was in and out in a timely manor.replaced my kitchen sink..i am very pleased.

Abigail Hernandez

2019-05

First Reliable Maintenance is reliable, always on-time and they have great costumer services!!!! Highly recommended company.

Lulu :P

2020-05

Great work! Provider was on time and the work was completed with great detail, extremely satisfied 😊.

Carlos Thompson

2019-05

Very poor communication and poor service when coming out they find the cheapest way to fix any repair also they never come prepare with the supply or equipment for the job poor quality...

Tom M. “AOK” OWCA est.

2022-05

Good operations..But they should call back when u leave messages !

Luis Orazi

2020-05

Really professional technicians and great work. I'm happy.

George D Collins

2020-05

The SPOT

Pedro Delgadillo

2020-05

My every day place

kevin li

2020-05

First reliable maintenance send out a technician to fix a light fixture in my kitchen a couple of weeks ago. Coming on time, professional technology.Got to say that I was extremely happy with the great customer service and their overall work. My kitchen is nice and bright now.Very thank you and recommend !(由 Google 翻译)几周前，第一次可靠的维护工作让技术人员在我的公寓里修理灯具。准时到达技术熟练，不得不说我对优秀的客户服务和他们的整体工作非常满意。我的厨房现在很漂亮。