Finance Office

Nathan Banda

2023-05

The amount of inconsistency and unaccountability i have experienced from this office has been ridiculous at this point. took me following up 7 times to even catch that there was an issue with my BAH not coming through, I've had to submit the same form over and over due to someone not filing it like they said they would. My financial well being is completely in their hands and I'm being affected by it. I need to pay bills, rent etc. I'm not able to support my spouse fully at the moment because of this.Thank you to the A1C that actually was willing to help and be very kind and transparent with me. However, my file is being tossed around and it seems not one person is responsible for it.

Michael Smith

2021-05

Checked in person, and they were responsive. Also, they made an appointment for me and emailed me what I needed. Showed up Monday morning to be seen and they said they had me down for 1000 (I hadn’t checked email since talking to them). I did have to prod a bit to get seen since despite no customer being there (they had just told me a time range the Friday prior). But they were able to see me around 0830 and had my voucher filed in less than half an hour. Had trouble following up on the phone, though.

Aleigha Rivera

2023-05

Unfortunately I can only give one star. First of all they don’t open until 9am and secondly they don’t like to admit to human error with peoples pay. They put me in an enormous debt that shouldn’t have happened and don’t make things clear to their customers.

Sedona Young

2023-05

My experience has been horrible my husband and I went in to show our marriage certificate for bah they took it walked back to “file it”. We have still not received anything we live in base housing and as you know not having bah is not okay their service is unacceptable

ThatDude671 _

2023-05

Currently in a deployed locationMy airman and my pay are both wrong and needs to be fixed asap if we are to have money to eat while deployed and staying off baseVery frustrating to call the number 10+ times and receive no answer…………

Bryan Bracy

2023-05

Every time I have used their services I have been accommodated. The Beale AFB Finance Office even has humans answering the phone.

Jacob Proffer

2021-05

Unresponsive and will not answer the phone or provide correspondence IAW their own direction.Typical Bealism I've grown to expect.

Joel Valadez

2020-05

They do not accept phone calls. Very unhelpful.

Kiara Cotterman

2022-05

Never answers the phone. Everything with them is so inconsistent.

KARL JACKSON

2021-05

Very helpful! Thank you for having quality customer support!

M Wilson

2022-05

They have the best customer service in the airforce

James Blaz

2021-05

Great customer service.

Jordan Cotterman

2019-05

Phone number out of date