4.9 (31)
1328 White Oaks Rd, Campbell, CA 95008
(650) 644-8499
westernroofingsystemssanjose.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ronda Collier
2024-04
Manny and Western Roofing are awesome! They did a beautiful job on the roof and repaired some dry rot as well as put on new gutter guards! They were gentlemen when dealing with a difficult tenant and I am so grateful!
Nash P
2023-06
Roscoe is amazing! The most professional service provider I ever used for my house. Good communication, he will always get back to you asap. Price is great! And the best part is that he will coordinate and arrange all the services that need to be done before, during, and after your roof removal & installation. In my case, I have solar panels + pool heater panels which Roscoe advised me what I need to do first and next. He even coordinate with solar & pool heater service companies for me.His crew is super fast and know what they were doing. He even brought their own porta-potty and drinks cooler so his crew can work efficiently and have everything they need. Even after the installation, I contacted him for my gutter replacement and he even helped me with that. I highly recommend Roscoe & Western Roofing Systems.Beware that if you search for Western Roofing Systems and call in the number from the website, it will go to the main office operator which will send your info to another Western Roofing Systems that is a totally separate company! I did talk to both companies (with the same name) and I'm glad I went with Roscoe!Service: Roof installation
Colin Ford
2023-10
Roscoe and Western Roofing did an outstanding re-roof project on our church, which has a very large roof. Workers were very professional, kept the work area safe, and cleaned up every day. We highly recommend Western Roofing for your next projectServices: Gutter installation, Roof inspection, Roof installation, Attic venting installation
sherry s
2023-10
I had water damage in the ceiling due to the big storm early this year, so I decided to replace roof which was over 20 years old. I asked several roofing companies come to give me quote. Roscoe did the best inspection, he checked carefully on the roof, provided me useful info and solutions, the quote is fair and competitive, while other company’s inspectors just simply used drone flying over or took a quick look on the roof. Roscoe always provided me detailed solutions when I had questions, also when I need to check the samples again, he come over to provide me immediately. Western Roofing’s crew is also great, they worked hard and professionally. Mike the owner is also one of the crew members, he is respectful, experienced and knowledgeable. I was satisfied with Western Roofing’s service. Highly recommended.
Ellie Ambrocio
2024-04
Roscoe at Western Roofing Systems is very trustworthy and they did a very good job from start to finish including making sure that the final inspection was approved.
Sabari Devadoss
2019-05
Super professional folks who did the job on time. In fact they were able to fit in our re-roof in between jobs because it was pretty straightforward. Special mention to Roscoe who was the sales contact. He was great at getting back us in a timely fashion and insured that things got done on time. I got a few quotes and the price Roscoe quoted was very fair. I would definitely recommend Roscoe and Western Roofing.
Alan Rosenus
2023-10
I misjudged the longevity of my quality shake roof—which had been applied 38 years ago. The 64 inches of rain last year caused a dark line and then a swelling in my living room ceiling. Almost all of the reliable roofers from decades past were gone. In July, Roscow Hurry from Western Roofing systems showed me some tile samples, and revealed that his crews were already scheduled into October. My old roof had more than a few fist-sized holes in it and plenty of smaller ones. I asked Roscow if he could fit me in before rainy season started. He mentioned mid-October as a probable start date, but he would see what he could do. I trimmed back a tunnel of shrubs to allow the large tear-off truck to make it down my narrow driveway. That saved me $1,000. In late August, a job cancellation enabled Western Roofers to finish the work here, including gutters and downspouts, in less than four days-- well before mid-September. I chose the economical Malarkey asphalt tiles, and they look as good as the higher end architectural roofs in my neighborhood, at a thrifty price. Many thanks to Western Roofing Systems for their courtesy, and follow-through.
Aaron G
2023-08
Honestly, start to finish, Roscoe and his team were great to work with and did a great job on our house and their pricing is on point. I felt like I was actually getting value for my $ and Roscoe did an amazing job talking me through my options and listened to what I wanted for my install. Would highly recommend working with Western Roofing Systems and Roscoe is top notch.
Nancy Hanson
2023-05
Great Experience!Our metal roof started leaking on a Saturday during the recent January storms. I called Western Roofing for help since they claimed to specialize in metal roofs. I learned the hard way that not all roofers know how to properly lay and repair this roofing material. Their technician, Omar, was at our house to assess the situation within a few hours. More rain and wind were on the way so he was not able to complete the repairs that day, but he did secure a tarp to keep us dry. As soon as there was a break in the storms, Omar was scheduled to return and the repairs were done quickly.Here's why I am giving them 5 stars:- the cost for the service call was applied to the total repair cost AND the overall cost of the job was very reasonable- they were at my house quickly on a rainy, Saturday, holiday weekend and sealed us up. That was a big relief.- I could tell from my conversations with Roscoe, the company rep, that they knew their stuff. Roscoe was very clear in all of his communications. He clearly explained the problem, how it would be fixed, he set expectations on when I would receive the estimate and when they could do the actual repairs.- Omar was equally knowledgeable, professional and courteous.- a two-year warranty on their work- they are licensed, insured and bonded. I won't let anyone on my roof who doesn't have this.I would not hesitate to call them again.Services: Skylight repair, Roof repair for storm & wind damage
tom gotts
2023-06
We hired Western roofing and they were wonderful, they went above and beyond from the initial inspection to the installation itself.The owner was friendly, personable and honest as to the requirements.Pricing was also very reasonable and the quality of the work was excellent and the workers were diligent and polite.We really cannot fault them, thank you so much.Services: Roof inspection, Roof repair, Roof installation
Ken C
2023-05
Roscoe and the team at western roofing are fantastic and couldn’t have helped us at a better time. They fit us in just before the rainy season and worked with our specific situation. Further Roscoe was very helpful in providing the different roofing products they carry with the pros and cons of each without pressure to choose one over another. We ended up installing a stone coated metal roof because of its many benefits over traditional asphalt shingles, similar to the benefits of standing seam metal roofs but much more cost efficient. Communication was easy and helped ensure the details were executed as expected. Quality workmanship, quality products, and competitive price. Another thing to note is that many roofers don’t install stone coated metal roofs and will only quote traditional asphalt shingles. Highly recommended and very happy we found these guys.
Yixuan Zhang
2022-05
I don't normally leave many reviews, but I recently had my roof replaced by Western Roofing and I have to say they did an amazing job. I am a first-time home buyer and Roscoe worked with me the entire way so that I always felt comfortable and knew exactly what was going on. I had some other construction work done to my home and my experience with Western Roofing Systems compared to my other contractors was completely different. If you are looking for a contractor that is honest and cares about his work I would highly recommend working with Roscoe and using Western Roofing Systems. 5/5 can't recommend them enough.Services: Roof inspection, Roof installation
Vivek Dutta
2019-05
I am very happy with Western Roofing Systems. I got a few different quotes from different companies but in the end I chose Western Roofing Systems because of their honesty and responsiveness. Roscoe Hurry is the rep that I worked with and he is great. They got the job done in three days and managed to keep my house very clean during the construction. Very professional roofing company, I highly recommend working with them.
Mike Lam
2020-05
My old wood shingles roof was about 30 yrs old and I decided to replace it with an asphalt roof 4 weeks ago. I did my research on pricing and online recommendations of several roofing companies, and finally decided to go with Western Roofing Systems. I must say, I am not disappointed. The pricing was very competitive; the workmanship was very professional. Just yesterday, we had a torrential downpour; I inspected the gutters, inside the house (including the garage) and I could not see any leak. Pleasantly surprised!..Because, two of my neighbors who had their roofs done last year had leaks.Roscoe was the rep from WRS whom I was dealing with. I had the best customer service from Roscoe: he was very responsive; he was very attentive and answered all my questions and addressed all my concerns. Roscoe even helped me move heavy boxes in my garage, in order to prepare for the roofing.My roof was completed in just 4 days. The company contracted first-class suppliers who delivered the materials very professionally and efficiently. This was one of the reasons that the roofing was completed in such a short time.One pleasant surprise: With the asphalt roof, the outside traffic noise is noticeably reduced.
Patricia Nudi
2019-05
After calling 7 Roofing companies less than 1 week before Thanksgiving I was about to throw in the towel, I luckily found Roscoe with Western Roofing Systems, Campbell, CA, Roscoe was great and a pleasure work with. My CTO Mike was in hurry to find a Roofing company to help complete a project deadline, I cannot say enough about Roscoe & Western Roofing Systems, he was very professional, on time and rearranged some others schedules to accommodate us with this time sensitive project. Mike was very pleased with Roscoe’s service, he said he was great! and will have many more projects for him to install in the near future.I would highly recommend him again! ~ Trish
Jemma Scroope
2019-05
Very happy with the services I received. Roscoe was the one who helped me through my whole re-roofing process. You can tell he really cares about his customers. He checked on the job daily and delivered on all his promises. The crew was amazing too. The crew chief, Francisco, was easy to talk to and constantly kept us informed during the whole process. One of the best experiences I've had with a contractor. I highly highly recommend hiring these guys.
Angela Lai
2020-05
Western Roofing Systems beat out two other local highly regarded roofing companies. Their customer service can not be beat, period.They are patient, understanding, have great communication channels, fast response, and always there. Roscoe didn't take the deposit and left us, he came back several times to reassure us of our situation with replacing 25+ year old shake roof, provided samples as needed, as well as honest input every step of the way. He made sure what we decided to do sit well with us throughout the entire time.Work done; quick and clean tear off, set up easy and quick, they made sure things were out of the way, neatly tucked aside so there's no interference with our daily in and out access. When the installer Francisco was installing, he was very efficient he had a system down and built us a beautiful roof.Outcome; we are still so pleased and so happy with their work. Job well done, I would hire them all over again. Finding contractors that are sincere about what they do is hard to find especially those that are here to really provide you with great service, product, and end result.Thank you Western Roofing System.
Aaron Riche
2022-05
Roscoe and Mike at Western Roofing Systems were great to work with. They back up their work and their roofing systems even 2 years after install. We had some roof eves that were rotting out, to no fault of the new Metal Roof, and they still came back out two year later and replaced the eves for us. I appreciate contractors that back up their work and are willing to repair what needed without any back and forth. All I had to do is ask and the eves were replaced a week later. I highly recommend Western Roofing Systems San Jose for your roof replacement. Thank you Roscoe and Mike!Services: Roof repair for storm & wind damage, Gutter installation, Skylight installation, Roof installation
Richard Chen
2023-05
At first Roscoe suggested to replace our old wood shake roof with Boral Steel. But we wanted to have a shingle roof instead since we thought that a metal roof would be noisy when it rains. After we researched about the ventilation issues associated with shingles, we learned that a metal roof was indeed much better in terms of keeping the house well ventilated and reduce energy costs. We also learned from friends that Boral metal did not create noise concerns when it rains. Most importantly, Roscoe patiently explained all the technical details, inner workings of the metal roof and the installation, as well as why it was much better (not more expensive either) to go with metal. Throughout the re-roof planning and installation process, I liked to know how and why. Roscoe is more than willing to go the extra mile to explain things clearly and spend the time to keep me well informed. He even helped to reduce our two custom sized skylight replacement costs by a significant margin. Francisco, who installed the roof, skillfully performed the job like an talented artist. This was all done at a price that beat estimates by other popular roofing companies. Without a doubt, I highly recommend Western Roofing for any roofing related needs.Services: Gutter installation, Skylight installation, Roof installation
Home for F&J Fonderie
2020-05
Our 22 year old asphalt shingle roof started to develop several leaks, especially where the roof penetrations of the solar panels we had installed 9 years ago were located. We contacted several roofers. Roscoe from Western Roofing Systems was, by far, the most responsive, helpful, knowledgeable and patient contractor. With his guidance, we settled on a boral steel roof, hooks for the mounting system for the solar panels can be slid under, so hopefully, we'll never have to deal with leaks from the solar system again. He provided us with references and install addresses where we could take a look at the colors and feel of materials we were considering.... Finding a solar company that could do the removal and reinstall of our old panels while expanding the system proved to be very challenging, it took us a couple of months. Roscoe stayed with us through the whole process, and we now have a great looking roof that will last us for a loooong time....The tear off and rebuild took less than 2 weeks. Please be warned that at tear off, it's going to rain old roof in your attic and garage....the tear off crew does clean up after themselves, but there's going to be leftovers on your driveway, I vacuumed it carefully for old nails, otherwise, you and your neigbors are at increased risk for driving over one. Francisco of WRS expertly installed the new roof in a couple of days. After they were all done, we had a problem with a vent, Roscoe promptly sent somebody over to correct the situation, very responsive customer service. Totally recommend!
Nagesh Mandalik
2021-05
I changed the roof of my house in August this year and Western roofing Systems did an outstanding job. Roscoe came over to provide a cost estimate. We were new to the process and Roscoe patiently explained to us all the details of replacing the roof, the various options we had, pros and cons of each option and suggestions of where we could save on cost. He provided a very competitive price quote and the decision to go with Western roofing systems was an easy one. They had excellent testimonials and have a definite expertise in installing metal roofs.The team did an excellent job of replacing the roof. On the day the roof was to be torn off, there was a sudden change in the weather and the forecast said there was a 50% chance of rain. I raised the concern with Roscoe and within an hour he rescheduled the tear down to another day. The team was excellent to work with and ensured that minor details were taken care of to our satisfaction.
Sean Levitan
2019-05
From my first conversation with Roscoe, I felt like I was in good hands. The team at Western Roofing was honest, polite and a pleasure to work with. They delivered on everything they promised and my roof looks amazing. It's hard to find people this honest anymore. Highly recommend reaching out with any roofing projects.
Rae Clarence
2018-05
I used these guys and i have to say my experience with them was very pleasant! I worked with Roscoe to install a comp shingle roof on my home and him and his company delivered on all there promises. An easy 5 out of 5 stars is well deserved. I Highly recommend these guys to anyone looking to do roofing work to their home.
Interior Stager
2023-05
I had problem with my roofing and I called Western Roofing Systems, Roscoe went above and beyond to get to my house even it was very late and he really helped me because I was panicking about the rain all this week but he was so nice and helpful. Thank you again Roscoe, and this is Scarlet, thank you for coming over even it was late. 🙏Service: Roof inspection
Melinda Meadows
2023-08
Very happy with the work, communication & service from Roscoe & Western Roofing Systems, I would definitely use them again.
Gaofeng Huang
2023-05
Roscue is very responsive, accommodating and professional. Price is also competitive and reasonable. Highly recommended.Services: Gutter installation, Roof repair, Roof installation
Charlton Provatas
2021-05
Bunch of time wasted going back and forth scheduling the work, doing paperwork, HOA approval, etc... Guy comes out here and says he flat out can't do it and that the roof is too high, (says you'd have to get a lift / scaffolding??). Doesn't offer any alternative solution / contactCalled LG roofing and they got the job done without a problem using a ladder!
vlad roshets
2018-05
The owner is very very easy to talk to and he is a very honest worker. I had this problem where other companies were telling me I needed a whole new gutter system but Western roofing came out looked at my roof and just cleaned it...Honest people great prices I highly recommend!
Jemaa Jemaa
2018-05
Great staff, reasonable prices and good job!Highly recommended
Monday | 8 AM-8 PM |
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Tuesday | 8 AM-8 PM |
Wednesday | 8 AM-8 PM |
Thursday | 8 AM-8 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-6 PM |
Sunday | 8 AM-2 PM |
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