4.6 (1025)
6545 Sunrise Blvd, Citrus Heights, CA 95610
(916) 866-3414
qualityfirsthome.com
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
A.L. P.M.
2024-04
Really enjoyed working with this team. The Quality First folks made it very smooth and easy to finance major fixes, and we got a beautiful new roof for our house and a fabulous paint job. My favorite part was how fast and seamlessly Oleg and his crew got our house painted. Our house looks so sharp! Highly recommend.
Andrea Leigh
2024-01
After Quality First completed my paint/dry rot repair last month, I found out I needed a roof (sooner than expected) and my skylight was cracked, and gutters rusted through. I loved the quality of the Painting job they did and the professionalism of the workers - there was no doubt I'd have them do the rest of the exterior work!!So....Quality First also did my roof, gutters, and skylights this past week!!! The roof crew arrived punctually at 7am on Monday morning and had everything torn off and ready to start install in under 3 hours!!! It was so fast! With rain arriving Wednesday, I was hoping it would all be completed by the end of Tuesday - and to my amazement - they were done by the end of day Tuesday - with everything! They cleaned up the yard of any debris from the roof and it looked like they'd never been there - with the exception of my fabulous new 'cool' roof, skylights, and gutters!!!They are even having a painter come back out to touch-up the spots where old walls/trim are exposed with the updates!Now I really do have a brand new house, and I didn't even have to move!!! Thank you Quality First - I look forward to my Patio cover early next year to complete the current work efforts!! :)
Mark Duarte
2024-04
Worst possible service, even for a contractor. Under no circumstances should you use them. Here's a list of issues I had:1. We purchased our house and they had done solar and roof work for previous homeowners. We found the solar panel cables to be not conduited (not to code) and exposed wires in the garage. Even a sales rep pointed that out and requested someone to come fix. They never did.2. Said sales rep came by one year and inquired if we were interested in a backup home battery to connect to our solar panel system. We said we were. We did not hear back from him at all that year. One year later he came back again asking as if he had never been to visit. We foolishly again said we were interested and signed a contract with a deposit.3. Nine months go by and we don't hear ANYTHING from them on start of project. Their estimated start date was April, and it's a violation of their license to not start within 20 days of that. They showed up unannounced in September, after we tried to cancel our contract with them. The only saving grace was that they had hired skilled SUBCONTRACTORS to do the battery installation work.4. And the biggest doozy, they had installed the incorrect type of roofing for the previous owners (simple shingles on a grade less than 7 degrees, not to code). Moss had built up and this allowed water to pool and leak through our roof and damage our roof. After months of emails saying someone would come out to inspect and fix, of course no one did. This roof was supposedly GAF warranted which was useless since GAF simply pointed me back to QF to get them to do the work. We were expecting our first child and the winter rains were imminent so I could not wait on them, which I doubt they ever would have addressed my concern.I ended up having to use separate contractor (extreme professionals) and it cost me ~$10k. I attempted to net out the cost with the battery contract, and they told me they could do a check swap for compensation to "close out the books", to which I agreed. Then they gave me a story how they could pay me half and once my battery contract was closed they could pay me the other half. I took them at their word, which was of course a mistake, since once I paid the net amount on the battery contract they just went radio silent and I'm stuck paying for their shoddy roof work that was supposedly warranted! Please don't ever use them.
Andrea Leigh
2024-02
The final chapter of my exterior makeover is complete! I had my old patio cover removed and replaced by a new one! In a few hours they tore out my one with dry rot and put up a beautiful new one-fixing the last of the dry rot on my house!When they found the dry rot behind a board, it was a matter of hours and I had a change order approved and ready! The very next morning they were back to complete the work with the same amazing workmanship!!Once again, the crew were on-time, professional, thorough, and took pride in their work! I now get to relax and enjoy my home without worry!Thank you Quality 1st for improving my home for life!!Services: Window installation, Exterior structural repairs, Exterior painting
Steven Neiner
2023-12
I had a kitchen remodel that included a quartz countertop, backsplash, and LED lighting. Very pleased with the quality of materials and work. Kitchen downtime was kept to a week, reasonable for a kitchen remodel. I had a low counter section that I was worried about, but they made it look really clean.
Shelly Reyes
2024-02
Quality First was great and easy to work with. Andre is the BEST! He made the process seamless and went over all financing options. Mike came to take measurements for the windows and I could tell he was an expert at windows. The install guys were great too; efficient and cleaned everything up. Highly recommend everyone I worked with!
Nazrana naebkhail
2023-09
It was great working with Nate, very professional and easy to work with. Thank you 🙏 🙂.Correction: after waiting for almost 5 months, Quality first came to our door for installation and we were very excited but they surprised us with cheap quality door and window and damaged. We called the company and they did apologize and ordered another one but the 2nd time surprised us even more. Wrong screen door and damaged our instructors of our property without our permission. They were keep pushing us to agree for installation so we kept refusing them. Do not be fool with their promises, very unprofessional. We’re filling a lawsuit against the company soon.Service: Window installation
Jason Rawlings
2024-04
Had Kevin from Quality First out to provide a quote on some concrete work at my home. Kevin was wonderful! Punctual, knowledgeable, and took the time to explain everything. Highly recommend.
Kalan Soibelman
2024-04
Aaron Vonstaden, at Quality First Home Improvement, Inc. Was able to answer all my questions during his visit at my home. He is professional and friendly. We discussed Solar and Battery Back up. As well got a great quote for a new driveway installation. Quality First Home Improvement has all your needs for your next home improvement.
Forth Hoyt
2023-10
Everyone I talked to at this business was super. Especially Stacey and Micah! I am not a client, just a Realtor with some pressing questions on a hime they had done work on. They answered their phones, listened and worked so quickly. They took ahold of the issue like it was their own! I will be referring folks to this business! And they do AWESOME work too.
Troy Thompson
2023-05
Nate did a great job explaining Quality First and their services. He explained all aspects of the kitchen remodeling/refacing project. He accurately assessed our kitchen and the refacing options available based on our kitchen layout. After learning how extensive a Quality First refacing entailed, we confidently chose to have Quality First reface our kitchen.After thoroughly explaining all the finance options, Nate processed our loan. He connected us with the Project Manager and set up our meeting with the Designer at a time of our choosing.The Designer, Artur, arrived with all the information needed and not only confirmed the details Nate described but added additional refacing work at no extra cost. Artur's eye for detail and experience made the design phase remarkably quick.Update: Artur and his crew did an amazing job! He was able to accommodate our last minute alterations. All of his crew were very professional and respectful of our home.Service: Kitchen remodeling
Melissa Rodriguez
2023-12
My overall experience has been really great! Luis was very knowledgeable about the services they provide and even helped us on making sure we got what we needed within our budget. He was very patient and took his time to really explain the cost breakdown and options! We moved forward with getting our gutters replaced and installed gutter guards. As promised, it was scheduled 2 weeks out, and when the workers came, it was done in a professional manner. They left my home and the surrounding area spotless. I would definitely use their services and recommend to anyone who is looking to fix and remodel their home.
Ryan Evans
2024-04
This was a few years ago but realized I never put in a review.I got a quote to replace my roof. After working out a price I put down a deposit. I thought it was a little high so I checked around. When I decided to go with another company they said they could drop the price by $7000. Apparently they were going to overcharge me just because they could. Luckily I got my deposit back and will never do business with them again.
Sandra Strayer
2024-04
Bought a few windows every year for three years. The ProVia windows are a quality product. The installation crews are nice people. However, if you do not mind multiple visits for installation, you will like these people. In 3 years, they have never, ever installed everything the first time. Twice they showed up without all of the windows or the parts needed. Once it was a dispute between installer crews over how to place a window into a space that didn't quite fit (second crew figured it out).My last two installers, Geraldo Lopez and Jonathan Rodriguez, were the best. Geraldo was the first one to point out that I needed to register the windows with ProVia for the warranty. He also gave me his cell number for follow up, just in case. No other installers did these things.
Cecilia Hackman
2023-09
Great quality patio door. Service was great. Vince and Nick did a great job of installing the door. We are very pleased with the whole process and product
Dennis Schrader
2024-04
Ephraim did a fantastic job explaining why their company and products are so good. I asked for just an estimate and I got it with no pressure. When I'm ready to make a buying decision, I can compare apples to apples.
Katrina Haynes
2024-03
Their name says it all, they do quality work and treat the homeowner with respect. Sure, you have to pay for it, but that is the same with any contractor. I was almost excited for the rain yesterday just to see water NOT leaking in to my garage! Parts, labor, permits, tear down / clean up all included.
Edward Eldridge
2024-04
Quality First BadgeringHas anyone else had an issue with Quality First representatives showing up and refusing to leave when politely declined? This man shows up and when I informed him we weren’t interested in response to multiple questions, proceeded to say “I did not ask if you were interested”. He eventually left after I closed the door. Not a pleasant experience at all.
Michell Moreno
2023-10
Quality first did another amazing job on our doors. I absolutely love them so much I refuse to use anyone else. Thank you..
Savannah Alvarez
2023-11
We met with Nate tonight to talk about replacing our roof, how long it would take to replace, and how much it would cost. Much to our surprise, he went into more depth about the roofing process and the company as a whole than I could have ever imagined. I didn’t know there was so much that goes into replacing a roof and the different products that different companies use but Nate did an excellent job at explaining them and answering all of our questions. He was amazing to work with and very professional! You can tell he truly loves his job! This is our first time replacing a roof on a house and we are excited to have it done because of how much information Nate was able to give us and how passionate he was when talking about the company. I am looking forward to coming home and seeing our new, beautiful roof every day once it is done!
Pas _1118
2024-04
Jim was absolutely patient with my wife and I with our questions and concerns about roofing options throughout the entire process. I would absolutely recommended him to anyone!
Inga Graham
2019-05
Love our new updated kitchen. Time wise they were right on time delivering. Our court side stone was beautiful!! Just love the marble look. Kudos and a big pat on the back to Arthur and his team at Quality First. They are local and they are great. Thank you all for turning our dream kitchen into a reality. Love my kitchen counters, island and bar area!!! Love my home, thank you!
Christie Ferguson
2024-02
Nate was friendly and knowledgeable—he measured and explained the whole process of putting down flooring in our bathroom and bedroom. I feel very comfortable that we will be well taken care of by Quality First Home.
Shawn Hawk
2024-03
Very. Detailed and informative presentation. Aaron was well versed and easy to speak with, free with knowledge and expertise, as well as very friendly.. The product appears to be just what I am looking for in my home improvement venture.
Maria Mowrey
2022-05
We had our kitchen done with Arthur and team. They were clean, polite, and excellent craftsmen. Jim was responsive.They did so well with our kitchen, we had them do all of the flooring and the downstairs bath. Beautiful. Love it.Services: Tile work installation, Install flooring, Tile work replacement, Paint indoors, Waterproofing, Remodeling, Drywall installation, Plumbing fixture installation, Drywall repair, Flooring
Sierra Searle
2024-01
I opted not to use this company for my remodel, but I continuously get multiple calls from them every week. The people who call me are the rudest, most inconsiderate people I’ve ever spoken with. They are pushy, don’t listen, interrupt, refuse to take me off their list, and consistently try to belittle me when I ask them to cease calling, or even when I simply ask for their name. I can’t imagine what they would be like to work with if I had chosen them, and if I had experienced an issue with their work.
Mrs. Hamilton
2023-12
We had them give us a quote on a cement pad They were 3 times more expensive than other companies. They tried talking us into pulling out a loan to complete the project and do more with the house than we wanted. We told them the project got completed and they continue to call to try and to get our business. I have asked several times to be taken off their list but I still get about 2 calls a day.
Sylvia Garcia
2023-12
Nate Shirley and Luis Gutierrez were very professional and knowledgeable in explaining everything to me. Once the bathroom is completed, next project is the kitchen and then all windows will be completed by Quality First. I recommend them and give a 20 Star.Service: Remodeling
Dexter Kounlavouth
2023-11
I had the pleasure of being introduced to Quality First’s products and services by Colin Bardin. I wanted to note how much I appreciated the thoroughness of his presentation. Colin took the time to walk me around my house to inspect its current state and made recommendations on repairs and improvements and showed me the benefits of choosing Quality First as a contractor. I was quite impressed by the amount of knowledge Colin possessed around the materials as well as the interactive demonstration. Of all the other contractors I’ve interacted with for home projects, this was by far the best experience.
Marvin Hooker
2024-02
Nate was amazing and explained all of our options extremely well. Super friendly and helpful with all the questions that we had. We’re looking forward to working with him.
Monday | 7 AM-8 PM |
---|---|
Tuesday | 7 AM-8 PM |
Wednesday | 7 AM-8 PM |
Thursday | 7 AM-8 PM |
Friday | 7 AM-8 PM |
Saturday | 9 AM-6 PM |
Sunday | Closed |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Roofing Contractors in USA
Discover an extensive listing of reputable roofing contractors offering their services across the country. Locate dependable solutions for your residential or commercial roofing needs with ease.
Broswe by Population