W D Contractor Services Company

Diego Murrieta

2024-03

I was assigned to WD Contractor Services by First American Home Warranty. Keep in mind the contractor workers that were sent are quick and efficient but company itself does work that is not approved by the warranty company. I had a minor leak on my roof during the storms. During the inspection they said there was a leak in a different location of the living room and they said it needed to be addressed. A tarp was installed on the roof (they used stables to hold it down which another issue altogether!). They opened up the dry wall in the living room and "started" to take a portion of the ceiling off before calling it a day. They reported to the home warranty company that they did not open up the dry wall so the cost of repairs would fall on me. Luckily I have photos of the before and after. I also have a video of the contractor carrying heavy plastic bags out of the house the day of the work being done. The contractor company is terrible with scheduling, they never answer the phone, and no one ever knows what exactly is being done. I also never received a report of the inspection and what work is being done. Stay away from them.

Gutter Bro

2024-04

Great experience working with the team, especially with Steve! They professionally tackled the leak issue, which no one could locate, even under concrete. Steve showed a high level of skill and attention to detail, delivering top-notch work. I highly recommend them to anyone seeking quality service and reliability in addressing similar issues.

Raul Alegria

2024-04

There late on documentation they lie to you about mold test. They don’t show up for days. You get no reports on what has been done or how they will fix water damage.We had to hire another company to test and inspect for the mold. They want sock insurance for as much money as possible. They are incompetent. The only person they have was great was the plumber. I would not hire them for nothing else ever again. If you water damage claim done right stay away from this company.if I there was a zero grade that’s what I would give them.

Rana Ahmed

2024-04

Exceptional Service: W D Contractor Services Company provided exceptional service for my home renovation project. From start to finish, their team demonstrated professionalism, expertise, and attention to detail. I'm thoroughly impressed with the quality of their work and would highly recommend them to anyone in need of contracting services.

Norma Alegria

2024-04

They did not do the job from my mold issue they have sprayed 3 different times I got super sick from my asthma had to go to the hospital. They fixed my plumbing he was a great worker got right on the job. But the people doing repair for the mold horrible. This has been going on for over a month. We are living in a hotel because the smell is intolerable. Don’t hire them. 👎🏼

IDA BANIASSAD

2023-11

This company and their sales person Morgan are crooks. DO NOT USE THEM. They were assigned to me by First American home warranty and They have stood me up an entire week on a daily basis to fix a very minor leak. They are all about scamming you and forcing you to open claims with your home owners warranty so they can scam you and both your homeowners insurance and home warranty insurance companies. They have left my ceiling with an Active leak open for a week because I refused to open a claim with my home warranty. WD contractors are fraud.I will be filling a complaint against their contractors license. They are danger to public.

a v

2024-04

This company did an excellent job. They were fast, efficient, professional and organized. Timing and communication was great. We had a great crew with Marin and Pavlo come out and help with our water damage. They cleaned up and are clean. They were careful with our home and belongings. We have used the services of other restoration companies and they don’t compare to WD. I would recommend!

Craig Garshelis

2024-01

There's something fishy about this Company. When I first called, someone picked up the phone immediately and I was pleasantly surprised that they scheduled a leak expert to come out the following morning between 8am - 10am. At 7:20am the next morning the bell rang and the worker said he was told our appointment was between 7am - 7:30am.He spent about 30 minutes poking around and checking for the source of the leak. He made a recommendation (which we tried but it didn't solve the problem) and charged $95 (plus fees for using a credit card).He encouraged us to file a claim against our home owner's policy (which didn't seem worth it for $95) which seemed totally bizarre and unwarranted. I asked for a receipt and he told me that I'd have to contact the main office.For the next two days I tried calling the main office multiple times, but no one ever answered and the voice mail was "full."I got back in touch with the guy who came to the house and he said he'd ask the main office to send a receipt. The next day I received a receipt showing the total amount paid as $0.I can't decide if they're totally disorganized or unscrupulous, but either way, I wouldn't recommend using them.

Jamie Collinson

2024-03

These people are con artists. The sales person Morgan will come out, wave his phone at your roof and tell you there's major damage and that you need to claim on your home insurance as well as using the warranty, and that he'll join a conference call with the insurer to make sure the 'right language' is used. If you don't do that, he'll tell the warranty firm that there's no claim due to lack of access. He told us he would inform the warranty company that the problem was due to wind damage, then didn't answer calls and appears to have tried to sabotage our claim. If First American send this firm out, cancel them and ask for another and avoid at all costs.

Carson Back

2023-11

Do not use this company. WD contractors was supposed to handle my demo and mold remediation after hurricane Ian. They were subbed out for the demo under the construction company that was handling my new roof. It took them months to complete this. Many days of "no show", to the point where I basically had to beg them to come out. The individuals they originally sent out were rude and unprofessional. After they failed to correctly tape off the work area and covered my entire kitchen with insulation from the ceilings, we called to complain. One of the workers did not take this so we'll, and during the one day that I couldn't be home babysitting them he managed to not only break my living room ceiling fan, but also the ceiling fan in a room that was not even currently being worked in. On top of this he damaged my doorframe and ripped chair rail trim off of the wall. Which is strange considering it was the ceiling that they were working on. They did not provide any sort of dumpster for the demo, opting to roll everything out in a large sheet of plastic taped together and left by the road. They said that they would send someone out to take up all the demo materials, which of course never happened. They were left to rot in my front yard. I can't say this clearly enough, do not use this company.Services: Mold inspection, Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Water damage-related mold removal

Jenny Su

2023-05

They were assigned to me by home warranty.Fermin did our initial inspection, told me that I have mold and moisture all over the entire wall that separates the living room & garage. He used his phone to show me that the detector is all red meaning the wall is wet. He told me that he is 60% sure there is black water which is super dangerous. So I signed the authorization to work. His guys came the next day. I asked my mom to take photos of the before & after of the wall and of the mold. The workers did not like that, felt disrespected and decided to drop everything and go home. I apologize to Fermin, because I was extremely worried about the water situation. One guy came the next day, ripped out the upper half of the wall with ceiling too and the laminate flooring. These parts are nowhere near where Fermin showed me the moisture with his detector on day one. Everyone on the team is being very vague on what the problem is and would not give me a report of the work done to my house. Later the project manager Carl told me there was no black water and no mold…. So why was my flooring ripped out? The bottom of the wall was perfectly fine. No stain & not ripped out to air out. He said it’s at least $3,500 to replace perfectly fine flooring. I am beyond speechless with their work ethic.

Vincent Okotie

2024-04

Very professional on time. Nice guy will definitely use again. Their worked arrived at my home on time was really WD contractor.

L Coco

2024-04

scam, you will need a lawyer if you use them. ruined my kitchen. then ghosted me. new plumber told me there was not leak. the whole thing a lie.

Lilian ibironke Ajayi

2024-04

Leo was the best!! They did a great WD contractor service. Had an amazing excellent company awesome experience our service.

Faqer Husain

2024-03

What truly set W D Contractor Service Company apart was their personalized approach to kitchen design. They worked closely with me to understand my preferences

Pete Medina

2024-02

This company uses unqualified personal to do their dirty work!They have many hidden fees that they charge you and your insurance company! In my case case they submitted double chargers that they forced upon the insurance company and me. Have every thing itemized b4 work begins.

Rini Hastuti

2024-04

I couldn't be happier with the quality of work provided by W D Contractor Service Company. Their team went above and beyond to ensure everything was completed to perfection.

Fajar Akbar

2023-12

Their Modus operandi is all what it says on their RED ALLERT!! reviews. STAY AWAY!! PROFESIONAL SCAMMER ALLERT!!. Call back your home warranty to dispatch new Contractor! And report them!

forbes126

2023-11

Worst service provided by my warranty company ever, Plummer showed up in a sedan with no tools no parts, couldn't communicate let's just put it that way, it took them 3 days and 5 trips to home Depot and left the job half way done. Never ever have I seen such unprofessional company. Trust me stay awayService: Plumbing

Chad Fisser

2023-10

Anyone looking to hire this company please read my review along with everyone else’s. This company is awful. They have poor communication, never on time, doesn’t explain what work they are providing, leaves a mess for the homeowners to clean up. They lied about a guy named Morgan coming to discuss what is covered and what work will be done. The only thing they provide/make you sign is a cancellation form for when you’re unsatisfied they can make money off you. It’s all a scam. Please save your self from a headache and never hire this company. If I can give less than 1 star I would.Service: Water damage-related cleanup & repair

Jimmy Diamond

2023-10

Terrible experience with this company. Was referred to them by my home warranty for a water heater that went out - completely unresponsive after they provided a quote. Going on 3 weeks, calling them every day and being told I'll have a follow up same day - nothing. Avoid at all costs.

Жанбала Базарлинова

2023-11

They helped me out to get the job done fast and accurate.They did the roof and the inside damages.I have to reschedule the job couple of times, due to our family plans, however they were able to finish everything on time.Thank you guys! Will definitely recommend you!!

Sulaimon azeez Adewale

2024-04

Professional WD contractor service, had a great company very excellent nice amazing job would definitely recommended.

blo gin

2023-10

Scammers!! Read the reviews people!! These guys are scam artists who will report mold and dry rot by just looking at a clean white wall. They then try to scam your insurance company by charging high costs for work that doesn’t need to be done to give you back the deductible. If anyone thinks you can use an iPhone to detect moisture and mold then you need a reality check. They are just showing you a picture on their phone as part of the scam. The reason they get “offended” if you take pictures is because they are scamming you and the pictures are the proof. Never ever ever deal with these scammers. If you get them assigned by home warranty, be there, take pictures of their iPhone meter and get a second opinion/quote. They won’t even give you a quote unless you agree they start working in it and will quote when they have destroyed your walls.

angel ochoa

2024-04

He ask for reviews and after work not pay us.so he is a scammer.+923072911038 WhatsApp. Contact quick or I do more.

Mega Cardboard

2023-05

Non responsive, and left all the demo here to clean up. DONT SIGN anything until you speak with your insurance/ warranty company to verify what they are proposing is covered!!!!Services: Water damage-related cleanup & repair, Plumbing

John L

2023-07

They were dispatched by my insurance company for a drain pipe leak in my crawl space. The guy was not on time and he didn't even bother going down to the crawl space to see the leak. He then reported back to my insurance company saying there's no leak.

Brian Constable

2023-05

After two weeks of a slab leak not being resolved, I've contacted another plumber. The plumber's that show up looked like someone that was picked up on the side of the street, no ID and no company work truck to identify them as a plumber. After 8 days the plumber finally showed up - extremely late and didn't even have the decently to call. Furthermore, they started working on area of the house without approval. Miguel doesn't return calls. Carl (Operations Manger) will try and get you to file an insurance claim. I think asking a home owner to file a claim after the work is started is fraud and will potentially cost the homeowner more money - a slab leaks is considered homeowership maintenance, not insurance claim if their is no property damage - no claim. This is a company that wants to create damages and outs the cost of the work up so that a claim can be filed. BTWL. Carl (Operations Manager won't return your calls - 3 request made). How this company became an authorized vendor for home warranty company is questionableService: Water damage-related cleanup & repair

Delphine Yougurtjian

2023-05

Sadly I am another First American home warranty customer who had WD referred for a water leak and consequent mold in my rental unit. They came out to inspect and told my tenants (not me!) that it wouldn’t be covered under insurance yet did not call me to inform me of the problem and why it wasn’t covered so I could have it handled properly. I have called their office three times and left three messages and not one person has so much as answered the phone or called me back. It’s been 2 days and I still have no idea what is going on or where the leak is coming from. What a poor excuse for a company. Clearly they don’t want the business even if it wasn’t covered. I’ll be calling First American in the morning and urging them to remove WD as their service provider. Unacceptable.

Cali R

2023-05

Misdiagnosed a simple valve leak on emergency call. Left me with no water the day before Thanksgiving, with no follow up, had not even submitted the report by Monday to follow up.Had to call private plumber to get simple leak fixed same day, he was done in 1 hour. It cost me $625, when should have been fixed in an hour through home warranty. Cut hole in ceiling unnecessarily. Claimed my washer and dryer and water heater would have to be removed and the garage wall torn down in order to diagnose the leak when it was a simple one hour repair above the water heater. I sent letter to general manager to report situation and get ceiling repaired no response back. Poor service, poor management. I was poorly taken care of by an unresponsive manager and incompetent service person. I would never trust this company again.Service: Plumbing