Grand Gutters

Mark Oliver

2024-01

Used for a few years but things happened and now I will tell you .Year 1 they installed gutter guards on the gutters without approval.I paid them to keep the peace .This year they went to another property and tenant said they would do the job to my surprise but they Grand Gutter sent an invoice as though they did the job .They did retract the invoice .Back to the last job done now and they have me an estimate on the house they accidentally installed gutters to clean and the price to clean the gutters did not include the removal of guards to my surprise.The final bill was last 2 times what I expected to pay . Now I have three strikes so time to say thank you but no thank you for future gutter cleaning .

Anna Rydzewski

2022-05

What can say !! Great company. They were quick to get someone out for a estimate. Lisa who must be the coordinator for the prices and the appointments times was very professional and very nice.The crew was fabulous on time and did exactly what I needed.The crew also made some suggestions in the future to see if I don't continuously have the same problem by adding another gutter spout. If I do I will be calling this company again.Great service. Will recommend.

Cherry Ann Hombre

2023-05

If there is 0 rating i will choose it. The lady is more than 100% rude to send messages and post on our social media page because the got the payment delayed and didn't hear our explanation that it is the mail causing that delay. They threaten us and remove their work! Very horrible service.PLEASE PLEASE DON'T USE THIS COMPANY FOR YOUR GOOD SAKE. RUDE Rachel! We ended up paying them twice and they didn't even notify us that they cashed the check. Our accountant just find out that the first check they claim didn't receive was cashed. UNTIL NOW THEY HAVE NOT RETURN OUR MONEY. We have all the rights to post as customer. They are sending threats again of not giving our money back because of the comments. We are just here to tell the truth. We value integrity. Please Yelp support contact us and bring this into action. Their office are always closed too cause we have tried reaching out to them to serve our complain.RETURN OUR MONEY BACK GRAND GUTTERS! YOU ARE STEALING FROM US.

J. Villados

2023-05

This company was hard to deal with in getting our money back. They made a lot of excuses, they wasted our time and resources in trying to reach out to them to follow up on the payment they were saying they did not receive but obviously they did. They gave us months of headaches and frustrations. They could have been more responsive and professional in handling customers' disappointment about their services.Service: Rooftop/skylight cleaning

carol-ann koch-weser

2022-05

They replied promptly to my call/message and provided an estimate quickly that was significantly lower than the one other place I called. They arrived on time and did a great job. I would absolutely recommend this company.

Jay SK

2021-05

Terrible customer service. Was a pain to schedule an appointment to get a quote. They couldn't even find the appointment information later and made our follow up conversation even more painful. Lisa lacked professionalism and any of the customer rep qualities.

Monika Watkins

2022-05

Great prices. They're fast and professional. I recommended them to all my neighbors. I past my fire break inspection in Oakland with their help!

Chandra R

2023-08

Not at all professional , please be aware of them and they are cheaters , you will see sudden surprise bills saying blah blah blah

Michael James

2021-05

Clever solution for my issue, on time and fast

Karl

2023-05

Very helpful, recommend 👍🏻