4.5 (138)
224 E Foothill Blvd, Monrovia, CA 91016
(626) 359-1864
kevinshawplumbing.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sherry & Jim Davis
2022-05
Joe was an excellent representative of Kevin Shaw. He was courteous, efficient, knowledgeable, and thorough. After he replaced our garbage disposal, he tested everything that would have contributed to our original issue and discovered an additional problem and corrected it. He offered us several options and explained each one without pushing us to choose the most expensive. He didn't just say what needed to be done, he showed us what the problems were and made sure we understood the issues. I would not hesitate to call on Kevin Shaw Plumbing again and have already recommended them to a neighbor who needs some work done.Service: Garbage disposal installation
Gary Wheeler
2021-05
My service person was Jeffrey P.Excellent in all ways.He diagnosed an initial problem, recommended a solution, returned when water filter unit arrived and quickly and efficiently installed. First time I have used Kevin Shaw. From the first phone call to when Jeff left after completing work, all staff were exemplary. Notifications all along the way were timely and thorough. Appointment notifications timely and arrivals right as promised. This is a good company and Jeff is the best plumber I have ever encountered.Gary W.Monrovia
Ashleigh Bruno-Cox
2021-05
I had a great experience with Kevin Shaw Plumbing. The company sent someone out the same day I called. I called at 8am and Joe was here by 10am. Joe was very personable and professional. He made sure to wear his mask out of respect for me and my house. In addition, Joe made sure to disinfect/clean all the door handles after touching them, again out of respect for me and my house. Also, he worked quickly and efficiently. I also really like how he explained a lot of things we can do in order to prevent our tub from clogging again. Lastly, I LOVE how the company sends a text message with their pumper’s background, credentials, and picture about 5-10mins before the pumper arrives. I like having an idea of who is showing up at my door so I found this feature to be fantastic! Overall, I would highly recommend this company, especially Joe, to anyone. They are on the pricey side but I truly believe you get what you pay for and they are more than willing to work with you in terms of payment. Again, I highly recommend them.
Rebecca Frederick
2021-05
I have had a leak for over 5 years but was avoiding dealing with it because of not wanting to deal with a plumber. I wish I had called Kevin Shaw earlier! They were able to schedule me for the next day. Jeff was able to diagnose the problem and fix it within an hour! It looks great, no more leaks and will last the lifetime of the pipes. I am so happy with the work!Thank you!
Dianna S
2021-05
Thank you Kevin, Your representative, Jose, was professional, polite, respectful, patient, kind, knowledgeable, skilled and appeared to me to be very trustworthy. I felt like I had good old-fashioned service from someone who truly knows their industry. How very refreshing to me that there are good and reliable companies out there that still exist! I am so very grateful for your company today Mr Shaw!....And so grateful for Jose. He was a wonderful representative of what I am sure you intend your company to be as a successful business owner. Your company is certainly a a few notches above others I have worked with. I will certainly spread the good word!Service: A/C system maintenance
Wheelbuilder
2021-05
I have nearly 10 years of positive experience with Kevin Shaw plumbing having them put in entire water systems in both my home and business. Recently my soft water system needed repair, and I was impressed with both the speed of response and quality of work that I have come to know and expect from them. Would happily recommend Kevin Shaw plumbing to anyone in need of a competition professional for planned, or unplanned emergency plumbing. Thanks for your services!
Harrison Gorman
2022-05
Let me start by saying scheduling was very easy and Joe, the technician, was very nice, professional, and prompt.We were quoted $780 to replace a garbage disposal. The same garbage disposal that you can buy new for around $110. So they wanted to charge $670 for what at most would have been an hour job. Insane markups. I will not be calling back.Service: Garbage disposal installation
Danny Ray
2023-07
Joe and Jeffrey showed up and fixed my busted air-con unit quickly and efficiently while answering all my questions with great detail. These guys are a couple of pros I would highly recommend.
Joseph Spallino
2021-05
Jeff and Jose were both very professional. They did great work and kept me in loop throughout the entire process of replacing our gas line. Kevin Shaw Plumbing overall is amazing. They truly keep you informed on every level. I will definitely be using them in the future. Thanks for everything!
Helen E
2019-05
My Compliments to everyone at Kevin Shaw Plumbing! From the very courteous office staff who took my phone calls, to the prompt, professional and genuinely kind and friendly techinician, Jeffrey P., who did AMAZING WORK, I can honestly say I am quite impressed! Jeffrey tended to three different repairs (and even a few minor separate repairs as a wonderful courtesy) in a very timely manner. Each finished repair was nothing less than stellar. More impressively, he left each area completely spotless!!! After today, I will call no one else for my plumbing issues. Many thanks, Jeffrey!
Ro Mo
2022-05
Called for sump pump check. The water was not draining in my driveway. Paid $89 just for him to come out.no disrespect to the guy who came out, But the business quoted me over $900 to just clean out water from driveway and to check if pump is working. This price did not include a new pump if I need one. I asked how much just to clean out water from drain and that would be over $300. Crazy prices! Too high for something that would take no skill. I would not recommend.
David D'Alvarez
2020-05
Whenever I need plumbing assistance, I always cal Kevin Shaw Plumbing and request Jose. While I'm sure the other plumbers at Kevin Shaw are just as good, Jose is my go to guy for the plumbing problems I just can't deal with on my own. He's top notch when it comes to professionalism, expertise, and getting the job done right. He's also genuinely a super nice guy and very respectful of my place. He's helped me at each house I've owned and I'll continue to work with him and Kevin Shaw for any future plumbing needs.
Fern Collins
2018-05
Joe and Jeff were right on time. I had been told when I set up an appointment that there was a fee for the assessment of work. They were very polite and were able to fix my shower hose and extremely hot water without further problems I was very pleased with their attitude and performance. Since I am 78, crippled and have low income, they could have tried to over sell me, as I am very vulnerable. Happy Holidays to everyone who works at Kevin Shaw Plumbiing Inc.
Alex Dai
2018-05
I've hired Kevin Shaw Plumbing on several occasions and they have always been professional, and provided excellent service. They came out today to inspect and tune up my A/C unit. They arrive on time and were thorough. They were honest with their suggestions to plan to replace my current equipment.
Dawn Chamberlain
2022-05
I had a severe plumbing problem to the point where water escaped under the bathroom door and pooled on the hard wood floors in one of the bedrooms, hallway, and entryway. Joe and Jeff went the extra mile and recommended a cleaning service to deal with the toxic water. Joe and Jeff were at my residence for about 4 1/2 hours and worked extremely hard to solve the problem. They couldn’t have been anymore professional and prompt.Service: Drain cleaning
Rick U
2020-05
Call Kevin Shaw Plumbing if you want it done right. I didn't have to wait weeks for an appointment. My problem was resolved quickly. They know there stuff. They even shared with me information about my HVAC system that no other company had shared with me in the past twenty years that I've lived in my house which help to explain some of the issues I've had over the years with my system. Absolutely...call Kevin Shaw first.
Jen Havens
2021-05
Scheduling Joe to come out and replace our AC filters was seamless through Brandie. He showed up earlier than expected, replaced our filthy, smoky, filters and cleaned the vents. Great communication from start to finish and we are breathing easier now. Highly recommend Kevin Shaw Plumbing’s Joe for AC service.Service: A/C system maintenance
Keyth Richardson
2020-05
The representatives from Kevin Shaw were extremely professional, communicative and helpful. When they discovered that my three toilets had specific requirements for parts, they went out and got those with no extra charge. They did the work properly and promptly. They also had tips for me to prevent calcium buildup in one of my toilets. I could not have asked for a better job!
Alex Cardona
2021-05
The Service representative was very knowledgeable, courteous and professional. He advised me on different options to achieve the best water quality possible. I'm using Kevin Shaw Plumbing to correct my water softener system.Thank You!!Alex C.
Nancy Griggs
2018-05
Jose was uniformed and professional. Rates are very fair. Jose was a very nice people person anyone would treasure to have for an employee. He went above and beyond what was expected on him. I'll definitely call Kevin Shaw Plumbing again!!!
Melissa Taylor
2019-05
Our A/C broke in the middle of the night. I called Kevin Shaw and Joe was here within an hour. He fixed our problem, located some visible work that needs to get done and suggested some maintenance. I was no way pressured or felt forced but felt that someone was looking out for my best interest. Would definitely recommend again!
Thaddeus Brennan
2020-05
My service request was for a Garbage disposal replacement. $450 was the quote or pay $90 and they leave. I took off work and had to get it done. So you pay but I get to post.Do not use this company. Do not use this company.Read other posts, use other reputable plumbers that do not of take advantageheir clients situations and time. Neighborhood businesses should support and respect with fair prices the neighborhood they service.
D A SO
2021-05
Kevin Shaw is a waste of money. I called about a leak. The guy shows up I explain the problem, without investigating anything or checking the leak, he informs me it will be around $7,0000.00 to fix.I asked how he could determine the problem without checking anything and he responded 20 years in the business. What a joke.I am a car mechanic by trade. When someone rolls into the shop I dont quote them a price or tell them whats the problem until I pop the hood and check out the engine.KEVIN SHAW is not recommended. I would avoid and call someone else.Also they charge $90 for doing nothing(again he did no checks on the leak) other than handing me a pamphlet.Service: Outdoor plumbing system repair
Heather Osborn
2020-05
I've been using Kevin Shaw Plumbing for years - they've always been super responsive, super helpful, and comparatively inexpensive. My house has a ton of plumbing issues due to poor construction decisions and the plumbers who come out always make their best effort to solve the issue in the lowest cost way possible, even when it might be a lost cause.
Mike Williams
2019-05
On time. Very clean. Done right the first time. Thanks again Kevin Shaw Plumbing. Your employee Jeffery was able to resolve our bathroom sink problem and we appreciate that very much. We have no hesitations about recommending your company for any and all plumbing work.
CoolHurst
2016-05
Kevin Shaw plumbing is by far one of the BEST companies we have ever worked with. The owner Kevin bent over backwards for us. He went above and beyond by not only helping us on a Sunday to have our sewer line hydro jetted but he also reached out to the city to see if our issue was their responsibility to fix since large roots were in their pipe backing up our sewer line. He took time to meet with the City Public Works representative while we were at work and has been keeping us posted on the progress ever since. It is so refreshing to work with an honest company that really cares about their clients. It is very rare this day and age. I would highly, highly recommend Kevin Shaw plumbing to anyone! We are so blessed to have found them.
Annisa Boehm
2020-05
I have a broken water heater and had called the manufacturer and the company recommended quoted what I thought was a lot of money. Jeff showed up and looked at my water heater and actually let me know what would be the best thing he would do. He told me that going with that other quote was actually the best way for me to go. I cant tell you how much I appreciate an honest person who even though this time I wont be using their company tild me what was best for me. You can believe that they will be the first company I call with my plumbing needs in the future.
Breanna Diaz
2022-05
My house needed some much needed care on several systems - > Joe and Jeffrey are the best - I interacted more with Joe who was patient with my questions, thorough, clearly knowledgeable and a good communicator. Went for the ongoing maintenance plan because I think these guys (and my house) are worth it.Services: A/C system maintenance, Heating system maintenance, Shower repair
Christine Glaser
2018-05
I had someone at the house within an hour of calling the office. The two gentlemen that came to fix our garbage disposal were professional and polite from start to finish. They were willing to answer all of my questions. I appreciated that they put on booties over their shoes too...seems minor but so often workmen come to the house and bring in dirt on their shoes. I highly recommend these guys.
Cindy Montgomery
2019-05
Thanks for the great service from your team. I had a blocked toilet & called in yesterday. Jeff Probst came out promptly at 8 am and took care of the problem. I was on an online meeting for work, and he professionally did his job without impacting mine!
Monday | 7:30 AM-5:30 PM |
---|---|
Tuesday | 7:30 AM-5:30 PM |
Wednesday | 7:30 AM-5:30 PM |
Thursday | 7:30 AM-5:30 PM |
Friday | 7:30 AM-5:30 PM |
Saturday | Closed |
Sunday | Closed |
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