4.3 (46)
1039 Serpentine Ln STE C, Pleasanton, CA 94566
(510) 593-5440
speedyrestorationinc.com
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Christopher Bowe
2023-11
Speedy Restoration did such an amazing job after my hot water heater burst in my garage. They made sure all the drywall and insulation was replaced and added a drain line for any water leaks in the future. While work was being done they made sure the area was safe and now it looks better than ever!Services: Mold inspection, Water damage-related cleanup & repair
Abby B
2023-12
Elias from Speedy Restoration truly exceeded my expectations when addressing a water leak at my shop. His professionalism and in-depth knowledge were evident as he carefully explained various options to tackle the issue. Not only did Elias and his team swiftly resolve the problem, but they also went the extra mile in ensuring a thorough cleanup post-repair. Trustworthy and dedicated, Elias made the entire process seamless. I highly recommend Speedy Restoration for their exceptional service and expertise in handling water damage challenges.
Tilman
2023-12
Our experience with Speedy Restoration was nothing short of remarkable. We reached out to them to address water-related issues in my mom's older home situated up in the hills. Numerous other companies were hesitant due to the remote location, but Elias, the professional from Speedy Restoration, displayed immediate responsiveness.Elias not only scheduled a consultation promptly but also managed to provide a detailed estimate on the very same day. This efficiency was a breath of fresh air, especially considering the challenges of the location.The Speedy team's professionalism was evident from the moment they arrived. They worked with precision, maintained a clean workspace, and demonstrated a high level of respect for the property.What stood out even more was Elias's ability to connect with my mom. She's typically picky and skeptical about strangers entering her home, but Elias masterfully navigated this. His friendly demeanor and well-timed jokes not only broke the ice but swiftly built a rapport that put my mom at ease. Gaining her trust is no small feat, and Elias managed it effortlessly.For any water damage concerns, especially when family matters are at stake, I wholeheartedly recommend Speedy Restoration. Their professionalism, promptness, and the ability to establish trust make them stand out in the realm of restoration services. It's reassuring to know that there are companies like Speedy Restoration that not only excel in their technical expertise but also prioritize the human aspect of their work.
K J
2024-01
I had a fantastic experience with Elias from Speedy Restoration. His swift inspections around my family's home during a water damage and prompt quoting showcased impressive efficiency. The quick response, professionalism, and quality of their services left me thoroughly pleased. I highly recommend their expertise for water or fire damage restoration.
David Wong
2023-11
Speedy led the renovation of my entire downstairs home last year and they are excellent, in terms of speed and quality. With so many complex dependencies between the teams, materials, and my schedule, they were able to accomplish a full demo, install, and finishing of the entire floor (kitchen, great room, living room, bathroom, office) in less than 4 weeks! This likely would’ve taken other teams 2-3 months! Raphael is a great, honest guy to work with, and his team is nothing short of reliable and fast. Would highly recommend!
Martin Bach
2023-07
I recently had the pleasure of hiring a water mitigation company to address severe water damage and mold in my home, and I couldn't be more impressed with their exceptional service. From the moment I spoke to Suzi and expressed my concern and situation with my family of young babies being exposed to this mold, she offered to drive down at once to assess the situation. From her rapid response to the timely completion of the project, every aspect of their work was top-notch. The Speedy Recovery team efficiently removed all the water damage and meticulously tackled the mold issue, leaving my home clean and safe. Their professionalism and attention to detail were remarkable. I was also thrilled with the 5-star service they provided, going above and beyond to ensure my satisfaction, and truly care for providing to my family the best results so that we are able to move back home with our newborn baby. Suzi truly cared for us in a way that a family or friend would, and this experience is what really was remarkable and memorable. I highly recommend Speedy Recovery as a water mitigation company for their outstanding work and wonderful customer service!
Annie Lau
2023-09
TLDR: Poor communication, poor work quality, took 9 months to do a job that was originally communicated to me as 1 month. Now refusing to refund money for work not done unless I sign a release.My kitchen had flooded and I needed a contractor to put the kitchen back together. Everything initially started off well. Rafael (aka Joe) seemed professional and responsive. Contract was signed in November 2022 and some work was completed by end of December 2022. I stupidly paid the contract in full before the work was completed. After that, I had to repeatedly follow up for any response. Weeks would go by before I could get anything scheduled. It is important to note that I had installed an electronic lock on my door so they would have access to my home when they needed. They had this free access through April, when it became clear the work quality was poor and needed to be supervised.In February, they tell me everything is done. I return to find that the baseboard looks like it had been ripped off and painted over, the stove wasn't working, water won't turn on in the sink, garbage disposal and dishwasher won't work, trash chute door was sealed and can't be open, lazy susan inside the cabinet was only partially installed (the top was detached and completely wobbly), there was some kind of gray putty sloppily spread around a pipe under the sink, holes along the caulking, cabinet restoration (paint, repair) that they charged me $8K for wasn't done. It was pretty ridiculous how many issues there were and how sloppy the work was. Weeks go by again with me constantly having to follow up to get things scheduled. When I asked about getting a refund for the cabinet restoration work that was not done, Rafael simply said he'd look at the invoice. They also charged me for 12 hours of cleaning. Apparently, about 6 of those 12 hours included travel for the two people who were cleaning.We finally get some of the issues resolved. We're in April at this point. However, after someone came by to "repair" the base board, it still looked awful - the wall still looked damaged and that baseboard edge was not straight. There were also still holes along the caulking, and damage to the frame of the trash chute (which I ultimately let go because they told me months later for the first time that it was not part of the scope of work). Weeks go by again with no communication from Rafael.Now we're in May. It became clear that I needed to be there in person for the work to be done correctly. I was going to be away, so I schedule far in advance for June 19. Rafael erroneously sends people on May 19. I follow up and receive written confirmation for June 19. June 19 rolls around and no one shows up. I receive no notice. After no response from Rafael, I finally get ahold of Michelle, the Office Administrator, who was very sweet and responsive.A week goes by and I'm not able to get anything scheduled. I send a long email, reiterating the outstanding repair work that needed to be done, and that I wanted a refund on the work that had not been done (including painting and repairing the cabinets). I communicate a July 13 deadline to complete the outstanding repairs.Most of the issues are finally resolved and they agreed to refund the money for work that was not done. The check ended up being sent to the wrong address. When I followed up, they would not agree to refund the money unless I signed a release. This is money due, so it is unlawful to require me to sign a release.Terrible experience with Speedy. If you decide to use them at your own peril, don't pay in full before the work is complete.
Agnes Flaviano-Spence
2023-05
Our kitchen sink had a small leak which turned into mold and damages to the back kitchen wall and cabinets. Suzi and her team were informative, professional and easy to work with. She answered all my questions, gave us options and suggestions to contact our insurance company. Once work started, her team, George and Luis were phenomenal to work with. They closed off the kitchen, set up fans and clean-up was quick. Once mold was removed, we decided to have their other department to start the build-back of the kitchen. Elias was great to work with. Professional, responsive and his team of contractors were so friendly. In addition to all above, they were every responsive. Love quick text messages back!If highly recommend using Speedy Restoration for your home damage needs. Would use them again and again.Thank you Suzi and Elias!Services: Water damage-related cleanup & repair, Water damage-related mold removal
Yamin Ayesh
2023-07
I have a hot water line burst in the cowl space of our apartment complex that cause extensive damage to the building. I called speedy to come and do an evaluation and hired them right away by knowledge of the trade and really explained the process and timeframe of the repairs. They completed the job ahead of schedule and the tenants was pleased with the courtesy they received. I will definitely hire them againServices: Mold inspection, Mold damage restoration
Joe Lee
2023-05
I'll preface this by saying Speedy Restoration INC. is the way to go, they are Speedy, professional, informative and courteous. We had a sewer line spill in our crawl space, it was real bad situation and right before Thanksgiving. Gus came out same day near for the estimate and walk us through the steps in detail, giving us a roadmap of the measures they were going to take to resolve our problem. He answered all our questions and concerns. Gus makes the process painless and is forthright about everything. Plus Gus is a friendly and patient man ( We had so many questions for him). Speedy restoration has fair pricing, flexible and is very understanding.They even came out on Thanksgiving to work, The crew was super friendly, clean and very considerate of our property. They even managed to find a few problems with the plumbing and went out of their way to help temporarily fix the problem. Even when they did not have to, that allowed us to use the restrooms and showers after almost a week of not be able to use them.Thank you Speedy Restoration for your professional, cordial and timely service!Service: Sewage cleanup
Leonard Lun
2023-05
If you are looking for a company to assist with smoke remediation, look no further. In search of someone to help remove cigarette smoke from our home (the previous owner had smoked in the home for 20+ years), I came across Speedy Restoration on Yelp. When I called in, I spoke to Suzi and she was both friendly and incredibly informative. She walked me through the entire process and a few days later, came out in-person to do an estimate. Suzi was thorough with her assessment and answered all the questions I had. Knowing nothing about cigarette smoke remediation, she made us feel comfortable and we decided to bring them in to do the job. A crew of 3 people ultimately completed the job - scrubbed down every hard surface in the home (walls, ceilings, cabinets, etc.) and they also used ozone and hydroxyl machines throughout the home. The smoke is essentially gone. Suzi came by afterwards to inspect the job and even offered to come back later with ozone and hydroxyl machines if we noticed any remaining smoke odor. Great customer service overall and very reasonably priced compared to other companies we spoke with. Thanks Suzi and Speedy Restoration!
diane friedman
2021-05
10+++ STARS! We contacted Speedy Restoration when we discovered a flood under our house from a broken drain under the kitchen sink. It was a huge, smelly mess! I initially spoke with Michelle and she had her crew on site within 20 minutes. They were amazing! Every day they arrived on time, and we were quite impressed with their process, their equipment and their attention to detail. They protected our floors and walls, were so respectful of our home and mindful of our elderly dogs. They worked closely with our insurance adjuster, and resolved the claim quickly. I cannot say enough about each and every one of them...A HUGE THANK YOU to Gustavo and your crew: Danilo, Fabian, Jesus and Eduardo. I don't know what we would have done without you! With much respect, the Friedman Family.Service: Water damage-related cleanup & repair
Dorothy Chan
2023-05
WOW! AWESOME! Speedy is really really speedy, clean, and thorough. Love Suzi! She answered my phone call late at night. PATIENTLY answered all my questions and concerns. GREAT PERSON! She is so clear minded on what landlord's and tenant's responsibilities are. We had a small fire from a dishwasher and she helped me and the tenant understand which insurance company takes care of what. THEY are the best professional clean up crew! Cleaned the kitchen, living room, hallway, and staircase carpet. SO EXCELLENT! Tenant was happy too! Will use them again, but hope I never have another restoration problem again.Service: Fire damage cleanup & repair
Marcos Diaz
2023-05
We called Speedy Restoration for a leaking water dispenser, and were immediately called back by Susie, after explaining my concerns, we both felt that the damaged may not need actual water mitigation, Susie walked me through the process over the phone on how to check for possible damage. Needles to say the only thing affected was a 2x2 area of carpet and pad. I removed the pad and set a fan to dry the carpet. Susie then offered to come the following day to make sure everything was dry. At no charge!!! Wow, who does that. Her honesty and help not only saved us money but reminded us that there are still honest and trustworthy companies out there.Service: Water damage-related cleanup & repair
A L
2022-05
Speedy Restoration assisted us quickly with a kitchen fire project where we needed smoke and soot removal. Suzi (project manager) walked me through the process and assured me they could work with our insurance company as well. Once we accepted their work order, we had on-site clean up crew the next day. They all did a fantastic job and we would recommend this company for their services.Service: Fire damage cleanup & repair
Yessenia Morales
2022-05
Highly recommend this business. I had water damage to my ceiling and after leaving a frantic message for assistance, I got a call from Susie. I explained my problem and she showed shortly after.She surveyed the damage, explained what needed to be done and gave me a quote. In less than 72 hours my home was like new again. Susie took care of everything.She was not only very knowledgeable in her field, she was also courteous, professional and very understanding. I hope you never have to go through what I went through but if you do, I highly recommend using Speedy Restoration. For great customer service and efficient work, ask for Susie.
madhavi annavarapu
2022-05
I Strongly recommend Speedy restoration. While in so much stress with neighbor water leak seeping into our kitchen and family, Speedy restoration team (Suzi and Rafael) was very supportive and helped us through mitigation and restoration. Suzi is very proactive and coordinated with our Insurance adjustor during mitigation phase. Suzi made frequent visits at our home to check the status. Once mitigation was completed, Rafael helped us with restoration plan and coordinated with our Insurance company. He was very patience with our laid back insurance adjustor who was delaying the approval process. Suzi and Rafael were very quick in responding to our queries. Speedy restoration staff is very professional and on schedule as committed . We are very thankful for all the help they provided during this difficult time.
Jennifer Chung
2022-05
Worked with Elias from Speedy Restoration for mold we had in our restroom and had a fantastic experience! We were specifically looking for a company that could help with both mold remediation but also any required reconstruction afterwards instead of working with two companies. Elias was responsive and helpful from the start providing a lot of guidance early on as I was navigating the process. He understood our needs, worked with our insurance company, and helped us get our place back in order with a fast turnaround. Thank you Elias and Speedy. It was a pleasure!
Heather Mahoney
2022-05
Speedy Restorations, specifically Elias Reyes and his team, turned a stressful and overwhelming experience into something terrific. When my basement's finished and unfinished areas, including newly installed flooring, were covered by rainwater and mud, I contacted Speedy Restorations. From day one they put me at ease. From the time of estimate through job completion, Elias and his team were extraordinary. Their professionalism, level of communication, and attention to detail were outstanding. They more than exceeded my expectations. Thank you :)Services: Remodeling, Water damage-related cleanup & repair
Harrison Shih
2023-05
We were in a pinch and Suzi was amazing - she walked me through the whole process and was fair and fast! They took care of our problem like they said they would and helped keep us updated the entire time. The team was super professional and extremely thorough. I was skeptical as the job there were a lot of unknowns, but they found more than we knew about and got it all cleaned out.Glad to say we have a go to restoration company - wishing it wasn't something we needed to have but already have a second unrelated problem and gladly working with Suzi and team again!Don't think twice. Go with Suzi and team!Services: Mold remediation, Water damage-related mold removal
Erika Fernandez
2023-05
Last night I found myself in a panic, while my 6&7 year olds were taking a bath. I stepped away for a second and came back to a huge puddle of water on the floor. I googled several companies and came across Speedy Restoration. I immediately got a call back from Suzy, I explained what happened, she said she can come out to inspect, this was at 7pm she was at my home within minutes, before entering my home she put on gloves, booties and a face mask ( I was impressed ) she then checked the floors, walls, and baseboards and explained in great detail why and what she was doing, thankfully everything was dry. I was very impressed with her quick response and thorough inspection. Speedy is true to their name. A big thank you to Speedy Restoration and Suzy!!
Natalii Fernandez
2022-05
I called Speedy Restoration regarding a mold issue I’m having at my rental unit, Suzy was quick to respond and very knowledgeable, she inspected the room in question and advised me of the services I need to get rid of the mold, as a renter it would require authorization from my landlord, who unfortunately is not willing to address the issue. Suzy was also willing to help me by speaking with my landlord. ( No luck). After all this, she didn’t charge the inspection fee!!! If your looking for a trustworthy company call Speedy Restoration and ask for Suzy.Service: Mold inspection
lester hong
2023-05
I called Speedy Restoration for emergency services to help with a water damage In my home Suzy immediately called me back and scheduled a walk through for the next day. Her expertise and knowledge shined through, within a couple of days my water damage was fixed, I don't know would i would do without her help. Needless to say, I'm a very happy client. if you ever need Restoration Services, call Speedy and ask for Suzy
Rocky Chan
2023-05
Susie helped us with the mold problem in our home and fixed it in such a short time. She was super responsive and helped me with all questions. She brought in her team and in a little over a week (which included thanksgiving holiday) all is done and over. I highly recommend giving them a call. Ask for Susie.Services: Mold inspection, Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Water damage-related mold removal
JD Active
2019-05
2 Days before Christmas we had a filler pipe in our upstairs bath bust while we were gone for approx 3 hours. You can only imagine our dismay upon returning home to a pretty spectacular water feature cascading down into our living room as well as other areas within our residence. After our best cleanup efforts I got on the internet and phone right away.First place I called couldn't respond for at least 4 hours. I moved on and ended up calling Speedy Restoration. Joe the owner responded to my call within 10 min and was out to our place in under 40 Min with a waterextraction team right behind him in a short amount of time.This team was quick and very professional and a very welcomed site.Next step was getting fans and DE-humidifiers onsite that arrived shortly after extraction under the direction of Elias, that immediately started the so important dry-out processWe were very grateful to see Joe and His amazing Project Manager Gus whom took over from that point forward show up on Christmas eve morning to help us manage equipment so we could still somehow pull off and host our family at this special time of year. Gus even managed to get a hygienist out on Christmas eve to test critical areas of the home as needed due to its age.Gus and his team have been nothing short of considerate and totally professional during this very challenging time and very responsive to my every question.I would highly recommend Joe, Gus and Elias as well as the entire team to take care of your restoration emergencies.JD Active
Brandon Yuen
2023-09
Hired Speedy Restoration for work on several restoration projects. This company knows the process well and always remedies the problem quickly and efficiently. Will definitely use them again.Services: Mold inspection, Water damage-related cleanup & repair
Chia-Pin Hsiao
2022-05
We had a broken tile on the roof that led to a section of the ceiling collapsed in the living room. Gus, the project manager, came out to evaluate the damage, then sent a crew to contain the damage area quickly. In a 6-day span, they had different crews came out to set up the containment, air blower, and dehumidifier, recheck after the drying was completed, removed the wet insulation and the damaged drywall. They were all professional and worn PPE's. We are happy with their work.Services: Water damage-related cleanup & repair, Water damage-related mold removal
Sarah Hansen
2023-05
During the process of remodeling our nursery for it’s soon-to-be resident, we pulled up baseboards and were shocked to find a mold bloom. Being that we’re already falling behind schedule and are merely weeks away from the room needing to be finished, and with no experience with this kind of thing we were quite scared at what needed to inevitably happen next. Our first attempt had us at momeadvisor sending out automated contacting to the void in the hopes that someone would get back to us, our second attempt had us looking for people locally ourselves. That’s where we found Speedy Restoration. We gave them a call, and almost immediately the receptionist had us talking to Gus, a project manager. Moments later I was texting Gus photos of what we were seeing, and after finding out that we were 10 minutes away, Gus decided to come over and take a closer look himself. Gus showed up, entered the room, and surprised us by assessing the bloom, checking for moisture in the wall, and explained what he was seeing and how this mold most likely came to be. More importantly he told us that it was surface level and that we could take care of this ourselves quite easy. He told us what to get, what to do, and that was it! We were pretty much at his mercy, if he wanted to cut the wall, the subfloor, whatever, we probably would have not blinked an eye because of how under the gun we were to get this room setup, but Gus came out, assessed, and explained that it wasn’t that serious. And just as fast as he came, he was gone! Later that evening we did as he showed us and we will be back to work on the room in less than a day. I wish most of my experiences with companies and labor services were as good as this one with Gus, but until then I’ve at least added Gus and team to my phone for my mold services— and I’ll be giving his contact info to all my neighbors just in case they ever need him in the future.
Babou Srinivasan
2022-05
Called these folks for bathroom water damage based on referral from nextdoor. They were very fast in attending in the night, which was quoted with emergency tariff!!! (which is much higher than standard hrs). Later learned from insurance adjuster that 'an organization that functions for 24 Hrs is supposed to charge standard rates for entire day'. During 5 days of work, asked for a definitive quote for the work but haven't got it for quite sometime. They mentioned we use the same software what insurance uses, so we know how to get the money from them. As our anxiety goes up day by day, their interest went down on this project. After mitigation work done with hefty charges, I decided to get different contractor for wall restoration. In order to close the claim, insurance adjuster & myself followed up many times but it was big challenge to make the communication happens to finalize invoice.After the project is over only left with disappointed feeling with following Cons: Pricy, UnresponsiveService: Water damage-related cleanup & repair
FLORA OSEGUERA
2023-05
This company was recommended to us by a plumber and when Suzi showed up to our house she just took all my stress away . We had a leak and some damage in the crawl space thanks to Suzi and her amazing work and communication back and forth I feel in love with her and will recommend this company at any time .keep on the great work Suzi .Service: Water damage-related cleanup & repair
Monday | Open 24 hours |
---|---|
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Roofing Contractors in USA
Discover an extensive listing of reputable roofing contractors offering their services across the country. Locate dependable solutions for your residential or commercial roofing needs with ease.
Broswe by Population