Metals Direct, Inc.

SalmonSacRiver

2023-12

Eric and the staff provided a excellent and easy experience when ordering and picking up my order. Highly recommend

Michael Jefferson

2023-05

Be careful what you purchase at this business. I went in asking for help selecting a metal roof for my tiny home project. I assumed they had the expertise to steer me in the right direction. I was sold 5 inch gable end and eve trim to install on a roof with 4 inch facia boards. Needless to say it wouldn’t have worked. Metals direct has a no refund policy. I guess they needed a few hundred dollars more than they needed a returning customer.

Midland Oil

2024-02

Got my metal exceptionally quick under the time promised great material. I would highly recommend this company to anyone!

Eric Stewart

2023-09

Metals Direct is top of the heap. Not only is their staff knowledgeable but they actually listen when you have a project. I've read some of the reviews on Google and some people are just impossible to please. I had a couple of projects that were difficult and very far outside the realm of normal for a metal building and fabrication company and needless to say they hit two very big home runs for me. The entire staff was helpful and knowledgeable and walked me through the process every step of the way! The request I thought may be impossible they embraced and made it a reality! Only people I know of where if you can think it up and it is made of metal they will move mountains to get you exactly what you want or even better!

jerry schull jr

2023-05

They wanted me to pay them $ 300.00 to come out and give me a estimate to repair a metal building that a customer backed into, Never have heard of paying for an estimate. I would understand if it was out of town ,but I’m only 10 minutes from the business. Shame on you for doing that to a local small business. definitely will never recommend this place to anyone.

Rebecca Colla

2022-05

I live over 100 miles from Metals Direct, due to unforeseen traffic issues I was late for my pick up time. The yard was closed, however the office was open. I spoke with Steve and Shane and may or may not have had a small tantrum/meltdown when they said I couldn't pick up my order. Instead of telling me too bad, don't be late! (Which they had every right to do) They spoke with their supervisor and were able to get the yard open and load the metal themselves. They were both extremely professional and helpful. Shane even took the time to answer some questions about roll up doors. Both men were extremely polite and personable. Office staff was friendly too. The best customer service I've had in a long time. Highly recommend this establishment.

The Bored Housewife

2018-05

We were ready to give them the credit card to purchase metal for our re-roof project, just wanted to confirm final price & a estimated delivery time frame. Ashton's demeanor & approach to me was concerning & threw up red flags for me especially when he gave me a spill of how hard it is to get metal, not able to give me a final price (even though 2 months ago he provided an estimate without any issue) & was pushing me away by his bantering. He also insisted for me to come in to his shop, I had to keep telling him that I lived 4 hours away & unable to come, why couldn't we deal with this over the phone. I've never dealt with a company that pushes away a customer who is ready to give them money, unbelievable. needless to say I don't recommend them, I was able to find a local company that was close to their prices & was able to deliver within a week.

Mike Neves

2019-05

I recently purchased a metals direct 10x12 shed for approximately $2,500. After being quoted approximately $1,200 to build the shed, I decided to do it myself because I heard that it wasn't difficult. I have found that the directions to build it yourself are terrible. I have called once to get a clarification since the directions didn't match the invoice with the items included in the kit. I continued on and found more things that weren't clear in the directions. I inquired with the sales manager to find out if there was a youtube video that I could follow that gave me a clearer idea on how to build the shed. I was told that there was no video.Keep in mind that the directions to the shed were the same directions for any size shed/shop (many of which didn't apply to my shed). After building my shed myself and being about half way completed, I asked the sales manager to see if someone from Metals Direct would finish building my shed. He said that more then likely they would finish building the shed. Keep in mind I am about 1/2 way completed building the shed. They gave me a quote for $1,040 to finish this shed that is 1/2 way completed. I inquired to the sales manager to see if this was a mistake in the quote & never received a reply. If I ever purchase another shed/shop, I will seek a quote elsewhere.

Friction Heater

2018-05

You get what you pay for! $23,000 for the metal roofing and labor, from the contractor they recommend as "The guy to use" and it never passed inspection. I had to hire a nother roofing contractor to fix and properly install new roofing to pass inspection. I would never recommend working or buying any metal from this company! If you do good luck on a warranty....

john dougherty

2017-05

I had a good experience with MD. Eric was able to accommodate my budget and I am pleased with the product. I chose to erect my canopy myself, but you do need some assistance with the larger pieces.

scott bronner

2021-05

Failed to have order ready on time. Then failed to cancel order and still charged account. Never called with any status updates and won’t return calls. When I did speak to them they claimed that product was damaged overnight and then the next delivery was on hold because delivery guy fell off the truck.

gary bowman

2021-05

Most knowledgeable people I have ever worked with. As a novice I did not know what to expect while planning my building Erik and Shane took the time to walk me thru all of my options and show me how best they could fit my needs. Would HIGHLEY RECCOMMEND

Harold Hickey

2021-05

Very helpful people at the front desk. I just did a walk in and laid out my building idea and got a quote in a few minutes. Also gained some knowledge about options. Glad I stopped by.

Kenneth Yuers

2015-05

Building a deck with 39 feet of metal awning. Metals Direct didn't have their product squared, which cost me an extra day of cost labor in cutting & adjustments. They also inverted the flashing, which was a "miscommunication" that didn't cost them, because they don't accept returns & wanted to charge for corrected part!! I've done projects with them in 2011, 2013, but with this 2014 costly error filled experience, they'll never see another dime from me.

Sara Scott

2021-05

My grandmas roof caved in and I went to Metals Direct Inc, Mark Williams Overheard me talking to the sales man about how my grandma is on a fixed income and didnt have alot of money and he gave me some panels at a diacount. That single act of kindness forever earned my buisness. Thank you Mark

Dan Rowe

2022-05

Very happy with my 30 by 30 metal workshop it has 12 foot wall I did all the work myself except the cement work Olsen did that and I use 12 foot scaffoldling with wheels

Brian Hurt

2023-05

Office for picking up metals is the little building out front.

D D

2021-05

A literal nightmare to deal with. Been working with them since January and still no building. Lie after lie, no response via email, horrible customer service. Go with American steel if you’re looking to build a building.

Anthony Trenerry

2021-05

Right now I just had to measure the roof and turn in my measurements in and sat down with the employee named Gary he did all the math for me and thank you for helping me out too much Dairy you're awesome and a poly end of getting the metal roof from Metals Direct

Tina Blenn

2021-05

Cant talk to anyone about what I need sales are always too busy. Leave your number and they will call back . Been Waiting two days no call back when I call back they say leave number again. Clearly don't need or want my buisness

Kev Mar

2020-05

The product is great. The people are friendly. But the instructions for carports for a DIY person are useless. Better off not having them.

Dwight Lindsay

2019-05

Direct metals. Now know as Metals Direct put a shop on my property without a permit from the county and to close to the property line. Which cost me a bunch of variance fees to continue to build on my property.

Kaylee Williams

2023-11

Very helpful staff and lifelong buildings.

Metals Direct, Inc.

2015-05

Metals Direct has only the highest quality products. We have been very satisfied with every purchase from Metals Direct.

James Anderson

2015-05

Metals Direct is a one-stop shop when it comes to the materials I needed to build an outdoor shop. Great customer service!

David Silva

2019-05

I appreciate this professional and knowledgeable company. They are "will do" type of company that gets the job done. Highly recommend .

Wendy Legerton

2024-02

Very helpful and informative.

DaveNess

2022-05

Geno is an excellent source of information and is very knowledgeable in the industry as well as their products!!

L B

2019-05

Metals direct has great customer service and the employees have great attitudes and act very professional.

Ravyn Smith

2023-05

They do good fabrication