4.8 (261)
840 Commerce St, Redding, CA 96002
(530) 223-1332
reddingheatingair.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dave Gay
2024-04
Redding Heating & Air was a great decision we made. We took quotes from several local places for a replacement for our on-roof heat pump.Everyone we have dealt with through Redding Heating & Air has been wonderful. Starting with Travis, who came out to do our quote, to Sophia, Heather, Crissy(?) and Eric who fielded several phone calls from me with questions, to our Install crew, Jay and Mike, we were shown great attitudes, smiles and a true feeling that we matter.Jay and Mike are the utmost in professionalism. Two young men who embody the phrase, "Do the job correctly". No detail was too small and these two gentlemen always had a smile or a greeting for our pets, even after scrounging around in the attic.We went with new unit, new ductwork and blown in insulation (all of which I knew we needed before they came).I will mention their name to anyone who asks my opinion.
Jennifer Johnson
2024-04
I had wonder service the first two visits. The furnace was acting up and they diagnosed it as a motherboard issue. Was told part was almost 700 dollars and ended up paying 1100 total with purchasing the every 6 month they come out and service my unit. Talked with them about getting mini splits but due to financial issues and issues with the house had to wait. Furnace started acting up again 2 months later and had them out to take a look again. The last guy didn't seem to know what was going on and tried to say it was the propane (our oven and dryer had no issue) the decided it was some other sensor and we needed to pay for it to be fixed before he can diagnose it. He left the furnace in pieces, we called our home warranty and had another company out and low and behold it was the motherboard they installed. Called the company and got the run around for a while then finally they offered around 550 for part and refund on the 6 month tune up. Turns out part was only a little over 300. Riley was very disrespectful in the office. Told us we needed to sign a disclosure before we could get the check with out letting us know the price, as well as prior they had no one to sign the check in the office because he was out in the field. It "magically" appeared signed and with the math the mark up was triple the part price. With Rileys behavior of course we were upset, luckily Eric's dad was there and listen to our concern while Riley said I'm out of here and stormed off. Pretty much got the run around with Eric and saying that the mark up paid for them to come out and give estimates and for the gas. I now know why the reviews are so high because people want to cut their losses and sign the disclosure
doug jones
2024-04
Gabriel came out and did the service on my a/c system. He was very thorough and professional. I have an odd filter size and Gabriel made sure I got the correct filters for my unit. Thank you!
Anna Diaz
2024-04
Ben with Redding Heating and Air was so thorough and helpful during our maintenance visit. He quickly replaced parts before they broke to help keep our family comfortable during the summer. Thank you, Ben!
Marcella Wagner
2024-04
Gabriel was polite, helpful and did a wonderful job. He fixed my air conditioner very quickly despite having to replace three components. The price was reasonably affordable.
John Clares
2023-12
As a contractor myself I have never experience such bad customer service and highly over charged for there mistakes they made. First day showed up not as scheduled and brought wrong coolant when in fact was told what was needed.Second time came again not as scheduled, however I recieved a call that morning from there office to scheduled appointment not even knowing we already scheduled an appointment for that day. So again they came out not as scheduled and had to leave again, due to them not having the right adapter for there tank. So on there third attempt the tech spent less than 45 minutes and gave me a bill of $485.00 just to add 1lb. of coolant..no repairs.Would not show or give me a breakdown of cost. Had called their office and was referred to their service manager which still would tell me no breakdown of costs basically I was stuck with the high cost of there bill.Don't understand why I am paying for their mistakes of 3 trips to my house besides wasting my time and money to have to continue meeting the tech three different times.I only paid the bill as I was told to and to contact there office.DO NOT USE THEM!!From concern contractorWhy don't you address all my issues I have with your company. READ MY REVIEW! and not dance around and avoid the real problem.There is no value with this companyBEWARE!!!
Susan
2024-04
Thank you. Gabriel was so nice and competent. He instructed me on the settings function on my thermostat which was so helpful. He said everything was working great.
J.T. Kolvoord
2023-12
We've been using Redding heating and air for several years. Twice a year they come out and service our roof top unit. It's an older hvac unit and with Redding heating and air's maintenance program, they have our AC & heating running like new. With their expertise and a little luck we hope to get many more years out of it. Their office staff is top notch, always a pleasure to do business with. Their services technicians are always on time and respectful of my time and property. I receive an email when they're on their way with an ETA, they check everything out, if they see a problem they let you know what it is and cost before preforming the work. Just a very professional operation all the way around. We've been super happy and will continue using and recommending Redding Heating and air.
maureen yeoman
2024-01
I am so pleased with the service I received from Redding heating and air.They came promptly and my service guy Ben was so helpful. His knowledge andcourteous attitude was greatly appreciated
Jeannie Andrews
2024-04
Ben was really nice and and knowledgeable I really appreciated everything he did and I'm glad to be a regular customer of reading Heating and Air.
Mo Shaw
2024-02
Technicians were courteous, friendly and helpful. There are issues with this old system, Mark will provide info on recommended improvements. Anxious to discuss
Lemon
2023-09
We had a motor go out in our AC. They did provide an estimate for services but will not give a break down of labor and parts. After going back and forth asking for an itemized breakdown for a $1200 job, they called and said they cannot do that as it is not an industry standard. I was told the parts were $500 - ish leaving the labor for under 1.5 hours at $300 an hour - for a total of $600. Just unreal. I did let the receptionist know that by not providing the breakdown gives me the perception that I'm being scammed and taken advantage of during a time when everyone is over inflating their prices. She was defensive and did not seem to care about my perception.I'm a little shocked since they have such good reviews and we have used them in the past for other maintenance. I won't make the same mistake again. Thank you Redding Heating and Air for teaching me to demand an itemization before work is performed. If you're unable to provide that, I will move on to the next company that will.* I told the receptionist that my engineer career doesn't even pay that per hour and I'm in the wrong job. She agreed and said I was. Just wow.Service: HVAC system repair
Chris Brown
2022-05
Real professionals!Everyone from the folks who answer the phones to the field technicians. This is a quality company that does quality work. I was told every step of the way what to expect and how much it would cost. The final bill was exactly what I expected and my problem was solved. Seriously, don't think twice, if you need HVAC help call them. You won't be sorry.Service: Repair HVAC
Jerry Thomas
2023-12
Prompt and courteous service. They returned twice without charge until they had fixed the problem with our Monitor heater.
Dru Smith
2023-07
My Moms A/C went out. Another company tried to take advantage of her (she’s 87yrs old) attempted to sell her an entirely new system for $16,000, or she could fix the current system for nearly $4000.00but it would take four weeks to get the parts….so I called Redding heating and air. They were at my moms home that day and fixed her system for less than a thousand dollars and the tech( Riley) had all the parts in his truck! I highly recommend Redding Heating and air conditioning!!!Service: HVAC system repair
Nina Saeteurn
2023-05
Honestly I can’t describe how appreciative I am about this company. From the front desk Leah! To my awesome tech Riley & James. I wasn’t home most of the time. But they definitely got the job done and kept in contact. I finally have heat!! Worked in the pouring rain and gave me nothing but respect. Thank you all so much for your hard work!! Will definitely recommend you to everyone I know!Services: Install thermostat, Heating system maintenance
david bisek
2023-12
Huge job, they took a house that never had HVAC and put complete system in, amazed with the installer Justin and Travis the appraiser I knew right away I was in good hands, super satisfied
Lawson Blue-Smith
2023-08
Just got a new 2 ton 2 stage ac installed yesterday 6-22-23. It was not the one I was expecting when they came to deliver and install. I was told I was getting an inverter system small unit and received a traditional unit that is quite a bit bigger than my old unit that was also 2 ton 2 stage. I received a slight discount for the confusion, that I had to ask for. Receptionist gave me a model number, that wasn’t included in the contract, and it did not match the model number of the delivered unit. I only signed after I had verbal confirmation of which model I was getting. I can’t be without ac during the heat coming up, so I don’t feel as though I had much of a choice after waiting weeks without ac. New ac works ok. I’ll be back to update after a better test of the new unit next week with 100+ degree weather.Update:The new unit works good and kept up with 110 degree heat. Apart from a fair amount of confusion, Jesse wanted to rectify the situation, and he made it right.
Gregory DeMattia
2023-07
After several visits to install a mini split system, they were unable to get the system up and running. Remotes and receivers were not available upon installations and after multiple attempts the correct ones are still not here. I am disappointed with the system and have as of yet not turned it on.Update:To be fair, the company was persistent in rectifying the initial problems experienced with the system. The additional parts necessary to get the system running eventually arrived. This was not in the company's control. All of the employees were helpful and understanding of our frustration, but continued to work with us to get the system operational. They did make ever possible effort to correct the issues and the system is operating properly.Service: Ductless heating & A/C services
John Boyd
2023-12
They were able to service our unit and make sure everything was up and running prior to the Thanksgiving Holiday.
Sandra Brown
2023-07
James was on time, very professional, and diagnosed problem and explained repairs and how to proceed in an easy to understand, friendly manner. He reviewed the maintenance plan, which I have had in past, and also gave some very helpful tips on using my HVAC which I will use now. Thank you James for the positive experience.Service: Repair HVAC
Rachel Turner
2023-08
Allan did a great job. There was a bit of a mix up with charges, but it was handled in a professional & timely matter. Would recommend Redding Heating & Air.Service: HVAC system repair
Cindy Gumm
2023-06
Gabriel did a really great job, very thorough job. He was very helpful with our problems with our three units. I would definitely recommend Redding Heating and Air to family and friends.Services: A/C system maintenance, Heating system maintenance
Karl Janulewicz
2024-03
Very nice folks work for this company,everyone that has been at the home are very nice , neat , and clean.they leave everything is clean when they leave!
Carl Miller
2023-11
It all started with problems with the ac in the middle of summer and they were the ones that agreed to come check the unit. The unit had two problems. Parts had to be ordered but the service guy set it up to work until the parts came in. At that time I purchased a maintenance agreement and in the fall they came out and checked the furnace part of the unit. Found that the second stage had never been hooked up and took care of that problem. Both service guys in my opinion were great. I do recommend this company.Services: A/C system maintenance, Heating system maintenance
Karen Taylor
2023-05
We just had a new HVAC system installed and thermostats replaced. All the crew were very nice, polite, knowledgeable guys and a real pleasure to do business with this company. I highly recommend them.I really like this company because they notify me when it’s time for cleaning so I don’t have to remember. They call the day of the appointment when they are on their way and they do a good job of maintenance and tell me how my units are doing or if there are any problems that need to be dealt with. Good service and I’m very happy with themServices: A/C system maintenance, Install thermostat, Install AC
Kellie Jeff Strong
2023-05
They were great ! We had to have our heater repaired and they were able to come out the day after I called them by I don't know pure luck or something I'm not sure but it was wonderful for me because the other four places I had called the earliest somebody could get out was 3 weeks the gentleman came wasn't sure if they had the part in stock or not or had to be ordered which would have been fine you would have taken a couple days I guess but they had it so he went and picked it up from their warehouse or whatever it came back fixed it and was gone I don't think he was in the house more than 15 minutes tops maybe 20 with looking at it and then going and getting the other thing too they were really quick amazing the part cost more than anything else did but that's okay our heater works again.Service: Heating system repair
J P
2023-05
My air conditioner was having problems on a Wednesday so I call Redding heating and air and mind you this is when Redding was have a really bad heat wave and the awesome lady answered the phone and got someone out to my house the next day. The technician came to my house checked my air conditioner and even got into my attic when it was a 110 plus degrees outside and found a bad return duct. They also came out the next day and fixed it. One of the best technicians and also the best office staff I have ever had the opportunity to do business with. I will tell everyone I know to use this company for your air conditioning needs. Thank you for stepping up and for taking care of my problem.
Barry Weisswasser
2023-12
Ben and Gabe were very professional and explained what was done to our Unit, to our satisfaction.
Leo Sartor
2024-04
I would like to have a receipt. For today service callsiskiyou Masonic Temple for the sum of $1082.00Thank you
Monday | 7 AM-5 PM |
---|---|
Tuesday | 7 AM-5 PM |
Wednesday | 7 AM-5 PM |
Thursday | 7 AM-5 PM |
Friday | 7 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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