Genesis Home Improvements SD

Odette Zwick

2024-04

I have had a couple of projects done by Genesis. We had our whole house stuccoed and had the patio covering done. They did such an amazing job. Our neighbors have driven by and stop to tell us how beautiful our house looks and that it’s a night and day difference. The workers were all very kind and professional. Robert always made sure everything was clean after they left each day. They even finished the stucco ahead of schedule. Genesis really did do an amazing job and customer service was awesome. Thank you Genesis, Horacio, Robert and Alan for all your hard work and making my house look like new.

Kenneth Watson

2024-05

It started with the Sales team Bryan who introduced us to the Genesis products. Initially we wanted to paint the house, yet we decided to install windows first. Bryan discussed in detail the benefits Anlin windows would provide. We ordered 8, eight, windows. Our project manager Sebastion, communicated effectively keeping us informed on when the windows would be manufactured and ready for installation. On schedule the windows arrived and were professionally installed by Felipe. The care and quality that Felipe performed was incredible. Between the three teams Sales, Project Management and Installation they all were great ambassadors for Genesis Home improvement. I would recommend them to anyone considering them for windows, roofing or painting. As you can see in the photos, windows look amazing, a great improvement over the single pane ones that were replaced. Now the exterior painting needs to be done next.

Gail Rhodes

2024-03

Amazing group of people, excellent job, courteous, and professional. Clean up was perfect. I would only recommend Genesis for all roofing projects. Joe, project manger and Tim, sales were a delight to deal with. Best professional team I have ever dealt with!

Alice Purdy

2024-03

Service - Paint ExteriorWe recently had our house painted by Genesis. They were great to work with. The project manager - Horacio was available to answer any questions and followed up on site throughout the process. He was very patient with me as I asked for a few changes after the project was started. The crew doing the work were here on time and were very professional. They also cleaned up the area at the end of each day.

Sandy Burney

2024-02

The installers from Genesis Home Improvement were punctual and worked until sundown on a very large roof. Gabriel answered any questions I had during the installation; and Joe, the project manager communicated throughout the project. I am very satisfied with the installation and materials used for my new roof. I highly recommend this company!

jason cook

2024-04

We used Genesis for our roof and loved the work. We ended up having them replace a few of our windows and also paint our house. We are extremely happy with the final products. The whole process was smooth as well. They communicated with us all the way through and were clean, professional, and kind. Five stars. We would use them again in a heartbeat.

Alvin

2024-02

Just had the Texcote Coolwall installed. Extremely satisfied with the process and product! Highly recommend. Project manager Sebastian was very helpful throughout the whole process.Was there every step of the way and addressed all our concerns. Very professional.

Debi Rodibaugh

2024-04

Wanted to take a moment to share an outstanding experience I had working with Genesis home improvements on a double pane window project. The entire process was exemplary. from the gentleman that came to do the estimate to the project manager and the window installers. From beginning to end, the company paid attention to my needs listened and got me a good deal. I’d highly recommend Genesis home improvements to anyone looking to get their house remodeled

mick coy

2024-04

This is my first experience with Genesis Home Improvement. The crew that came to my house was excellent. They were polite, professional, and their work was top notch. Most importantly, this is a group that I trust and around my home and my family. We are very satisfied with the whole experience, and would recommend Genesis Home Improvements to others. Thank you for our beautiful new look. I’m sure the neighbors are jealous.

Sheila H.

2024-03

GHI installed our patio cover the week before San Diego's Great Rains, Monday, Jan 22, 2024. It really held up against the worst deluge we've had in decades. Our neighborhood was hardest hit. We are very satisfied with the work done on our property. We also were impressed with Keagan, our sales rep, and the installer. They showed up for appts. on time. They were courteous, knowledgeable, and efficient. We are very pleased with the professional way they dealt with us.

Leanna Healy

2024-04

If you’re doing any kind of home remodeling or renovations, which we all know to be extremely stressful as is, I highly recommend using Genesis! I spoke with Casey and she was completely professional and kind. She was patient with all my questions ( which lord knows I had a lot) and took the time to answer every single one of them thoroughly. You could tell she knew what she was talking about. We will definitely be using Genesis again as we expand our property with a garage unit. Using Genesis is having peace of mind that your home will not only be taken care of but your appointments will be organized and on time. Thank you Genesis and Thank you Casey for making this project that much easier !

Jeff Wallis

2023-06

Very professional and extremely knowledgeable in the removal and installation of windows and sliding doors. Everything was explained about the installation, use and care! Our windows and sliders are absolutely beautiful. The entire crew Keegan (salesman) Joe (project manger) and Steve the (Foreman) were extremely courteous and professional through the entire process. We could not be happier with the experience with Genesis Home Improvement! ❤️Service: Window installation

Kevin Huff

2024-02

Genesis crew was very professional and stood by the agreed upon elements. The paint texture, color and trim look great. They were very careful with clean-up and protected the plants from damage.

Eugene Lee

2024-04

Getting an estimate from Strider sales consultant was one of the best experience i have had with a contractor. He made me feel comfortable with the work produce and crew. His guys came out did exactly what they said cleaned up the debris and job came out outstanding will recommend them to anyone.

V Jarvis

2024-02

Absolutely EXCELLENT customer service!Johnny was genuinely knowledge able and passionate about the product, very personable and openly honest. Memo even got compliments from all my neighbors for his precision, neatness and hard work. He was dependable and extremely thorough. Horacio was always pleasant and listened to my questions. My home is now like new. I am satisfied, happy and a little house proud. So glad I chose Genesis to revive and improve my house.

Jaime Parr

2023-05

We had a great experience installing our roof with Genesis.Tip and Christian did a great job presenting to us a potential game plan, as well as educating us on the materials and installation process. They took their time to answer every single question and concern we had, which really helped us feel comfortable making such a huge decision.The demo team was SO quick, and left our yard completely spotless.Gabriel and his team worked incredibly hard in the heat, and were still happy to follow me around as I pointed out pieces of my roof asking questions.Our project manager JOE could not have been more helpful. He was available the entire project, and just genuinely wanted to make sure that we were happy at the end of the day. And we are!Every single person we worked with at Genesis was incredibly professional, knowledgable and friendly. They have so much experience working together, you won't be disappointed.As for the finished product, it's exceeded our expectations.We are so happy to now be a part of the Genesis family, and will be choosing them for our future projects!Service: Roof installation

C M

2024-04

Genesis just completed tex-coting my house exterior. My house is stucco so it needed significant stucco repair. Top marks to the crew and their work. The job was completed efficiently and in a timely fashion. The crew were real artists. Every aspect of their work was first-rate. The Tex-cote colors are deep and way better than any latex paint. My only criticisms is the unacceptable hard sell. The initial bid came with a discount that was only available if I signed immediately. Fortunately CA has a 3 day right to cancel so I decided to sign knowing I could cancel. Still the sales pitch was marked by over the top pressure. After the job was complete I got a high pressure, unprofessional phone solicitation for additional work. The caller would not relent and I had to insist they stop and go away.Why the company does this when they have a great product and very competitive pricing is beyond me. Unfortunately this aspect of the company makes it impossible for me to recommend Genesis to my friends as I do not want to be associated with their sales techniques.

Austin Hodges

2024-04

We recently got our roof replaced with Genesis. Our new roof is great, but the thing that helped us the most was the outstanding service we received! Ms. Casey Doerr helped us out through each step of the process and made it a hassle free experience. We are more than happy with the results!

Terry T

2024-03

Highly recommend this company, they did everything they said they would do and in a timely manner. My house looks beautiful and the paint is guaranteed for as long as I own it.

Victor Balares

2024-02

Always a pleasure to have Genesis work on the house. I've done both windows and Coolwall and have been fully satisfied with not just the products but the professionalism of the sales team, project manager and crews. Horacio was communicative, punctual and delivered on his commitments to the project. Manny and Rafael in the crew were respectful, quick and clean. I'd highly recommend Genesis for future work and intend to work with them again.

Atlanna Pantlin

2024-04

Very professional and respectful. We got off to a rocky start since they require both adults who live in the home to be around before they will giving a quote which was incredibly frusterating. There seems to be a little bit of a disconnect between sales and project management. We were originally told that the material would not work on our existing aluminum patio awning structure, but once the project started we were informed that the material changed about a year ago, so they could paint over the metal structure. Adding that to the project and the costs after the fact was a little annoying, but the project manager was great and accomodating. Other than that the painting team was wonderful and had great attention to detail. Any mistake or peeling, no matter how small, the project manager made was corrected. Again, overall good experience.

Jonathan Eaton

2024-04

Nick was our sales rep (amazing to work with) Alan was our phone rep (stand out customer service, truly devoted to follow up and follow through of customers satisfaction). We replaced our back patio door and had our entire house painted with the texcote coolwall.Initially I was uneasy, and actually sent Genesis away (paint job quote), because of how much the cost was. However, it was their professionalism and clear dedication to top quality work and product, that made me want to contact them to get a quote for our back door. Nick did not try and pressure me into anything, he simply asked questions and told me options. It's wasn't a back and forth Hagler prices, I never felt like I was simply just a commission for him or the company. He made me feel like he truly wanted to work with us to find us the best deal, for the best quality of work.We had two project managers, both provided great timelines and followed up every day to ensure we knew the next step. The workers were all professional, and did such a great job that numerous neighbors commented and asked for the card for Genesis.Last but not least, the fact that Genesis followed up after every thing was completed to ensure we were 100% satisfied with the end results, was great. The small details, that normally would be pushed off as "yeah, sometimes that can happen, sorry" was made a priority to fix. Highly recommend Genesis! We will be going through them when we are ready for our next big home project!

Gregory Donaldson Shepherd

2024-04

Great bunch of people to work with. We are very happy with the excellent quality of services given. Great new beginning with Genesis.

Laura Vallejo

2023-05

These guys are the best. They painted our house and also built a patio for us a few months later. They do really good work. Eric, David, Horacio Luis really nice guys and hard working. The quality of the exterior paint product is second to none and the patios are custom made to order. We are really happy we found Genesis and would definitely recommend them to others. We added a few photos of the exterior so anyone else considering them can see the work.

Bryan Reddish

2024-04

Genesis Home Improvements made improving myHome simple and stress free. KC was especially helpful taking time to explain everything to my wife so I didn’t have too. If you want to get something checked off your honey do list so you can watch the Padres game in peace just call Genesis and ask for KC

Elaine Holy

2024-04

Great team work. From Strider & Noor, in sales, David supervisor. Painters we had were great. Very detailed, respectful of our property and very professional. Highly recommend Genesis for home improvement.

Catherine Orfield

2024-04

Today I spoke with Casey about a project I was interested in and she was so helpful! She answered all of my questions and gave me a great understanding of what I was getting into. The customer service was sufficient and honest. I’m looking forward to working with genesis home improvements!

Gerald M.

2023-05

I purchased "Cool Wall" coating for my residence from Pacific Home Works, which is now "Genesis." I only purchased due to their offer of a life time guarantee for the Text Coat product as well as a guarantee for their service. After approximately 12 months, the product began blistering and peeling from a stucco retaining wall as well as on sections of wood siding on my house. This has continued for several years now. I have been told by several coating contractors that if the product is applied correctly, this situation would not occur. I have contacted Genesis on numerous occasions to resolve the issue. I continue to receive the runaround, pointing the blame on Text Coat, the Cool Wall manufacturer. No call backs from either company following multiple attempts. No effort on either of their parts to resolve this issue.Service: Exterior painting

Debbie Burzynski

2023-05

From our first introduction to Genesis (Horacio), to our in-home appointment (Tim & Shawn), to signing the dotted line with Joe, I couldn’t be happier. All the employees were professional, friendly and ON TIME (when does that happen). I felt the company was trustworthy and transparent. Our roof materials are of the highest quality and workmen seemed happy and diligent. The new roof adds significant value to our home and is guaranteed for 50 years! I highly recommend Genesis!Service: Roof installation

Jessie Filippelli

2024-04

I have been shopping around for some upgrades on my property and after speaking with Casey I have decided that Genesis will be the company we move forward with. Casey was very knowledgeable and answered all my questions with ease. Professional, experienced, and well versed!!!