HomeStar Builders Inc.

Arthur Gutierrez

2024-04

- No one is ever in the office to take a call or return a call in a timely manner.- Salesman blocked me after I said yes to a job.- Company said yes to additional job “yes we can do that”, only to be told they couldn’t fix the problem… (the old roof wasn’t leaking!, this new roof is)-Scheduled an inspection for a leak in the roof. They provided date and time and the inspector never should up! No call, no text, no email! For 5hrs I called the company and left messages and no response, no call backs, no emails!TRASH SERVICENEVER AGAIN!!!

Bertin Loyola

2024-03

They ignore your No Soliciting sign. They are not respectful. I Had to say no thank you I'm not interested 5-times until I just walked away and closed my door. Bad salesman that doesn't know how to read a room. Also, no business cards or info really. Had no idea who he worked for until my dogs started to bark which led to my 3-month old waking up and then I requested his company name. Thanks guys, two thumbs down.PS - called the business in where no one answered the phone at 10:30am.

Nima S

2024-02

door-to-door sales people ignore "no solicitors" sign.While penalties vary, in most of the cities we looked at, shrugging off a "No Soliciting" sign could win you a $1,000 dollar fine.

Terri Law

2023-07

Be careful using this company. It's not registered with BBB. They did not perform according to the agreement. The paint job was so sloppy and missed hitting spots with paint. Painted places like concrete slab under garage which was not agreed to. Did not replace rotten wood posts as agreed to. It was agreed they would sand where necessary and they did not. Excuse was because they found lead in old paint. They did not amend the agreement to take off sanding. They said they are certified to work with lead paint so I assumed they would still sand smooth as prep work before painting. It took 3 extra days of painting with only one painter.I was assured by salesman team that the job would be done "as if it was his own house." They really know the salesmen talk. They were nice and very reassuring. I thought It would be easier to have one company do wood repair and paint than hiring multiple contractors. I paid $14000 for this job.Biggest most expensive mistake of my life. Now my Paint is bubbling. (Note: This review is from 2 years ago.Services: General construction, Exterior painting

William Greer

2023-05

Door to door sale person came by yesterday and we scheduled appointment for this morning. Salesman was 15 minutes late and then talked and talked and talked about how great the company is and how good is (doesn't have to take measurements for doors, windows, and exterior stucco) and how they only use the best products. Then came the real pressure sales pitch as we were identified by corporate as a "model home" and would get incredible pricing, no money needed until project was complete and they could also finance us for 12 months with no interest. However, I had to be able to make an immediate decision without consulting my wife who was in the other room on the phone. I told him I could not make the immediate decision without consulting my wife after she got off the phone. He said ok and politely left...after his hour long pressure pitch with no quote "with or without" the special "model home" pricing.

Andrew Hansen

2022-05

I was approached by a door to door sales rep and set an appointment to get a free quote for exterior paint on 2/23/2022 for 1030AM and was greeted by Joe and Chad who seemed professional and courteous. The type of guys I could drink a beer with. After spending 30 minutes with these two men and listening to their sales pitch I was told I would receive a quote the following day. I told them I was busy that morning but had time to do measurements and would give them 30 minutes. They did their thing shook hands and took off. They seemed disappointed when I said my wife wasn’t available to talk and tried rescheduling but I’m busy. As I assume most people are. Who has the time or patience to sit through anymore of a sales pitch? I called home star builder inc customer service on 2/28/2022 to follow up and was told they would reach out and get back to me, patiently I’ve waited until 3/4/2022 and realized the quote isn’t coming. Waste of time. Guess I’ll take my business elsewhere.

Jamie Jirik

2023-05

Same invasive experience that other reviewers mention. Door to door salesman surprised us to set up an appointment for a free estimate for our stucco. For the estimate my husband wasn’t available for the sales pitch because they didn’t come at the time we scheduled, so the salesman ended the appointment (which I was very happy about). I felt uncomfortable after both interactions and won’t be moving forward with any services they offer.

Jay Lott

2021-05

I'm happy for the people that received quality work from this company. I didn't make it to the estimate and got the feeling that this is not a company that I want to do business with. The salesman/program coordinator came to my door wanting to know if I'd like an estimate to paint my house(that would be good for 2 years) and I said yes. After giving the necessary contact information and setting a date and time for the estimate, he stated that he had to call his LA office to get the approval for the scheduled estimate. He called and lady from the office wanted to know if I was married and if so, would my wife be there for the estimate. I said no and she said that they can't do the estimate without her there. At that point I terminated our conversation. This was a first for me having a company demanding that my wife be present for an estimate.

Rosie Fisher

2023-05

My husband was approached by a door-to-door salesman, he made an appointment, confirmed appointment through text and got a phone call the day before the appointment was scheduled. A lady named Karen was very persistent with him about me being there also during the phone call. He told her on the first phone call that he had all the Authority to make decisions on the exterior of the house. She abruptly said OK and hung up. He called back and and explained her conduct was unprofessional and that I would not be there when my husband was meeting for the free estimate. She continued to insist that I’ll be there, he told her three times that I would not be there and she said that she could not do the appointment, so he told her to go ahead and cancel it. Very unprofessional and rude. After reading some of the other comments, looks like we dodge a bullet.

C Buss

2023-06

Homestar builders is a complete scam, the majority of the sales reps are not certified. I sold 7 projects for them and was never paid fair for anyone of the projects I sold for them. Sam is the guy running the filthy business and he should be arrested for fraud in multiple ways. DO NOT LET THESE GUYS TOUCH YOUR HOME.Service: General construction

Matt Hone

2021-05

They solicited me at my front door and I agreed for them to come back the next day to give a quote. The two that came to my house the following day were rude to my wife and didn't even have a tape measure to evaluate the work that needed to be done. They eventually left without leaving a quote. They seemed to hung up on the fact that my wife was the only one home. Seems they are more into high pressure sales tactics than giving legitimate quotes for work. Since then the company harasses me by phone almost daily even after telling them to never contact me again.

Nicole Kueker

2022-05

My grandfather hired this company back in 2019 had problems with the service and contacted them immediately they scheduled then no showed a final walk through of the job and went ghost I recently moved in to help him with my grandma passing and reaches out to the company as they state life time warranty they came out made a bunch of excuses and then said they would have painters out to do touch ups. They were due here between 12-2:30pm starting at 2:30 I reached out to the company with no answer. Finally reached them an hour later to be told there was an emergency And the work was complementary so I didn’t have rights to be upset!!Service: Exterior painting

Andrew Kennedy

2023-05

Did not listen to our needs and definitely pushed for a sale with a tactic around "model" home. Neutral rating, but would generally avoid given how pushy they were when I clearly told them their offer for work was not a good time for us.

Becky M

2021-05

A guy came to my parents home out of no where yesterday. He said he was “working on a roof around the neighborhood” he asked if my elderly dad wanted a free estimate. He came Back the next day to “give a free estimate” after the time given with another guy. They said my dad had to sign a paper saying he is going to have them do the roof before he gave the “free estimate”. I heard him talking to him the guy got on the roof measured and wasted my dads time. Didn’t even give a “free estimate.” He said no he’s not giving it to my dad! He said to call him what the f does that mean! Thank god my dad doesn’t let people walk all over him! Totally unprofessional and rude people! I wouldn’t work with these shady people!

Matt Minshall

2020-05

I needed a roof after this year's rain storms. I finally got around to doing it in June, and got a new roof from them. The process was was quick and easy, and they even got me approved for financing. I honestly thought I'd have to pay cash. First payment isn't even until next November. Best part is, my roof doesn't leak.

Jando Fahme

2021-05

Degan and Ross came to my home to give a free estimate. They were punctual and thorough and had confidence in their products and service. I have not done any work done by them yet but if the knowleageable ground crew is any reflection of the work outcome, they have my vote. Good guys. Thank you

Tuan Do

2022-05

Ross, the project manager is responsive, nice, professional. Show up on time. Give me a good estimate on the project. Answer all of my questions. The workers, especially Luis is nice, hard working.I would recommend Homestar Builders to my friends.

Josephine Carig

2023-05

FYI. They subcontract, it’s in the contract. But boy oh boy, do not use them. Go anywhere else but this place. Have sales men that pitch you prices that later on mean squat. Managers who don’t take responsibility for their employees and really poorly shaped system IMO.Avoid. At. All. Costs.Services: Roof repair, Roof installation

Cory Schwarzschild

2020-05

They did everything they said they were going to do, and more. I never heard of “Coolwall” before but did some reseaech and learned its the best thing you can put on your house. Its a little costly but the peace of mind is worth it. It also keeps my home cooler, I’ve noticed a definite reduction in my utility bills. I think its a good investment in the long run. The crew was totally professional and did a great job. I will definitely use them again for future work in my house.

Kristen Trettevik

2021-05

Shady people. Came to my door with no information about their company, no business card, pushy, and made me feel unsafe. Very unprofessional. Would never hire and feel like my privacy has been infringed upon. Going door to door is a bad business tactic, wish I never would have engaged with them.

Blake Gideon

2020-05

HomeStar Builders is a great construction company. I couldn't have been more happier with the work and the way they handled everything!!! I would recommend this company to any resident of San Diego looking for work to get done on their home. Thank you HomeStar for the great experience and my lovely new home!!!

Lorie Garcia

2020-05

From the project manager, to the contractor, and the workers, they were all very professional and the work was incredible! My home looks brand new and I will not have to worry about termites, black mold, or painting ever again!

Eu Ko

2023-11

High pressure sales. I wouldn't trust these guys to put up a dog house let alone touch my home.

Lisa G.

2020-05

I cannot say enough great things about Homestar Builders. My whole experience, from start to finish, was courteous and professional and the quality of work was exceptional. I will definitely contact you again if I ever need anything else...thank you!

Cynthia L. Angton

2023-05

They call you to see if you want to reschedule and then they hang up on you as soon as you say no thank you!

Jorge Lizarraga

2020-05

I just wanted paint my house, but they explained me the cool wall system which I won't paint my house again also great savings with my sdge bill using this green product

Janice Paul

2023-05

Sloppy. Does not clean u daily. Cigarettes buts. Fruit peelings, tape, stucco, rocks etcServices: Exterior structural repairs, Exterior painting, Gutter cleaning

Nicolas Nesbitt

2020-05

After trusting this company to work on my home, I wouldn’t go to anyone else for home improvement needs.

Jacob Minshall

2020-05

Great service. Super friendly. Degan was a great point man. Thanks for everything. Will gladly use for future services.

Kally Wager

2023-07

Great people great sales team in marketing thanks