Integrity Restoration, Inc.

Katherine Acebuche

2023-05

Integrity Restoration recently completed a rather extensive renovation at my home in Carlsbad due to a refrigerator leak that ruined drywall, carpet, kitchen counters/cabinets, etc. It was a mess and I was pretty frustrated. Integrity did everything to make the process easier for me. I have worked with contractors in my line of work for 35 years and can honestly say I was extremely pleased with Integrity and would highly recommend them to anyone who needs a contractor. . . . they were amazing from beginning to end. Everyone I dealt with had one priority: make sure the job was done right and I was a happy customer!! From Cinde (estimator), to Patrick (project manager), to Robert (design showroom manager), to the controller, and up to Chris (owner) . . . they were great to work with and bent over backwards to make sure I was satisfied. The subcontractors they used for painting, tile and carpet replacements were top notch and did excellent work.They all earned 5+ stars in my book!Sharon AThanks a bunch.Service: Water damage-related cleanup & repair

Brett Regan

2022-05

I had a wonderful experience with Integrity Restoration.After a break-in caused severe damage to my home I was nervous that the fix & remodel process would be a nightmare, but Integrity Restoration turned a negative to a positive.I initially spoke with Chris and decided to go with them based on our conversation, but every single person that I interacted with from Integrity was awesome: Creg, Miriam, & Sheri especially for dealing with my frequent questions.Apart from being friendly the work was top notch. 5 stars...would recommend.Service: Remodeling

Michael Bench

2020-05

The team at Integrity Restoration went above and beyond on my kitchen remodel. I was referred to Chris Brown and Integrity Restoration from a friend who spoke VERY highly of them.Everyone I worked with was courteous, professional, and accommodating. From my project manager, to workers, to Amy and Tara at the front office, I was extremely impressed with everyone. I truly felt like they were doing everything in their power to make sure I was 110% satisfied with the job!If you need any remodeling work Integrity Restoration has my highest recommendation!

Steve B

2020-05

Integrity Restoration was great from start to finish! Their team was professional and polite throughout the whole process. Our house suffered water damage due to a leaking pipe behind our kitchen wall. The entire kitchen had to be removed and replaced. From kitchen cabinets, new counter tops and tile floors Integrity handled it all in a timely manner. The quality of their work is top notch and the team went the extra mile to make sure every last detail was taken care of. Truly a pleasure to do business with.

Patrick Redelings

2021-05

Integrity remodelled our kitchen after a sewage leak. Micah and Marcello were especially helpful with bringing high quality planning and work to our home. I especially appreciated their willingness to work with me to custom adjust the job to what I could do myself and what parts I couldn't. Like every business there were a few things we didnt agree on at first but unlike other businesses they were respectful and responsive to my communications until I was very happy with both the work completed and the price. Also, Integrity only employs people who really know what they are doing. They do it right and if there is a mistake or a misunderstanding they will redo it until its perfect. We love our new kitchen!Services: Remodeling, Water damage-related cleanup & repair

Rochelle Bickel

2023-05

Creg Rader was my project manager. He went above beyond the normal scope to help me complete the restoration of my bathroom after a water leak in the ceiling. Due to the supply chain problems it took several months to get the parts to complete my shower, but I have to say, Creg was on top of it the whole time. He was very responsive, always available to answer my questions. You couldn't ask for better service.

Micah Gonzales

2021-05

Integrity Restoration assigned us Patrick, who was not only a consummate professional, but he personally stopped by several times to ensure jobs were up to our standard, and took his own time to literally do most of the legwork for us. With as busy as our schedules are, working with Patrick was a huge relief. The quality of the completed product was better than the original upgrade done on the home.

Stephanie Condrat

2021-05

James is amazing!We’re in escrow. The inspector found a water leak. So we’re negotiating next steps with the seller. I don’t know the first thing about the dangers of mold/sewer but I called James and he spent 20 minutes on the phone sharing his opinion how we should move forward. He educated us, gave us options to think about and shared how he would recommend we move forward... He was clear, direct, and to the point. Someone you want on your side if you have any type of restoration project!

Will Power

2020-05

I took my friend to this shop and they proceeded to do their best to not keep their word with him.they led him to believe that he was getting a particular type of flooring and it turned out to be a far less grade a flooring then was promised. I don't know firsthand what it is like to deal with this company but I do know that by observation I would not recommend this company.

Melissa Doogan

2021-05

I had such a positive experience with this company. As hectic as things can get, there was always good communication. I always received a call back & was informed through out the process. Thanks, Integrity!

Mag7 Mel

2021-05

Every person I encountered here was extremely helpful, polite and always on time. I appreciate the hard work from the Entire Team. Ritchie and Austin were the most helpful!

Jason Degraffenreid

2023-05

Great restoration company. They work with your insurance company and really make sure your house gets put back properly.

robbie love

2020-05

I highly recommend… They have done work at both my house in Encinitas and Del Mar!

Martin Amador

2020-05

They were very easy to work with The work was on time, on budget, and Very high quality

Dianna Chanthabandith

2020-05

Kitchen came out amazing!

Khai Ho

2020-05

Great and quality service!