SERVPRO of Centre City / Uptown

Patricia Graves

2023-09

After having extensive water damage due to a busted water heater, I was glad that I decided to use Servpro. The damage included 2 bedrooms, a bathroom, living room, dining room and kitchen. From the initial contact with Eric to the finishing touches, I was impressed with the various departments and their professionalism. Eric was very thorough and reassuring. Abraham and his staff were efficient in packing out my furniture and belongings. After the drying out process with constant monitoring, floors were removed, lower portions of walls were removed and kitchen cabinets were removed. The office staff always called to inform me of who would be out the following day. They were on time, professional and polite. The people who returned my furniture from the pack out were so careful and the gal who cleaned everything ( walls, floors and mirrors) was excellent. Tawny kept everything moving smoothly. Under the circumstances, it was a positive experience.Services: Flood restoration, Mold inspection, Flood cleanup

Jesika Hinkley

2023-09

We called after a flood and Serve Pro came out right away. From the office staff (Tawny was amazing) to the crew(Eric and his crew knew their stuff) everyone was on top of it. Things were dried out and they even helped us to figure out what to do next! Would definitely recommend !Services: Flood restoration, Mold inspection, Flood cleanup, Water damage-related cleanup & repair, Mold remediation

Brad Sund

2022-05

Oh my gosh I can't say enough about ServPro Uptown...they helped out one of my clients with a water loss and everything was smooth and seamless from beginning to end. They work directly with State Farm as a preferred service provider and ultimately the client wasn't confused as a result of the teamwork between our company and ServPro's. They've won my trust and I look forward to seeing them serve other clients who are dealing with the unexpected (a claim). Breath of fresh air for me as the insurance agency owner knowing that my clients are in the right hands (not to be confused with the slogan of one of my direct competitors). Thank you Rebecca and team for what you do on the daily!Service: Flood restoration

Kathleen Mallinger

2022-05

We had a major water leak through the roof, affecting 2 rooms. Garrett and Ever, the technicians, were very competent, polite, and informative. We especially liked Servepro's quick response time and the weekend service when we had a problem.The office staff was also very easy to contact and polite. K MurphyServices: Mold inspection, Water damage-related cleanup & repair, Furniture removal

Pamela Walker

2022-05

ServPro San Diego City SW is a great firm to work with. When there is a flood/water leak in the building I manage I call Michael Lu who responds immediately with sending out a crew to assess and start the mitigation process. This firm is always there, day or night no matter the time. Michael stays on top of the progress, the crews are prompt, clean and professional. If you need a good company to assist you with water loss, fire damage or assess a possible mold issue, they are here to provide excellent service.Service: Water damage-related cleanup & repair

Tam Morgan

2022-05

My house was flooded from storms in the SF bay area and no one was available up here to help. I connected with Servpro's San Diego office and crew, a family run business, and they came all the way up to the bay area and treated me like I was a member of their family! They took care of everything that needed doing with such proficiency, efficiency and KINDNESS, during a very stressful time. Their warmth, care and technical expertise surpassed so much of what is being offered anywhere these days that I couldn't recommend them more!Services: Mold inspection, Flooring, Water damage-related cleanup & repair, Water damage-related mold removal

Anca Browne

2022-05

We had a leak in the ceiling of our condo, and Servpro came out quickly to evaluate the situation and dry out our saturated drywall. Garrett came out daily to monitor the situation. He was friendly and professional and kept us informed every step of the way. We highly recommend the entire team!

Cj Truesdale

2022-05

Hands down, one the best, and most professional groups of people I have ever worked with in my life. I had a very unfortunate and unsettling event happen to my Truck, when someone I left the truck with for maintenance, left windows down, and rats got inside the cab and made themselves at home for about a week. The amount of feces, and urine, throughout the entirety of the crew cab truck, was enough to make most people vomit. Knowing that this could pose a SERIOUS health risk, but being completely lost as to what I should do with my nice truck, I called Serve-Pro, and my ANGEL answered the call. Amy Bauer, was extremely knowledgeable and explained step by step what I was up against. What my options were. How it was going to be done. How long it would take etc. She dealt with my insurance company, and the shop in which I took the truck to, for a complete strip of interior and Bio -Hazard cleaning. SHE TOOK CARE OF EVERYTHING! Not only was she extremely professional, responsive, thorough, and forth coming, but she was very empathetic. I dealt with some, not so professional people, during this situation, but I will say, If every office, and their employees, no matter the business, worked as hard as Amy Bauer, and all the other staff at Serve Pro, that I spoke with did, the world would be a better place!! Not only did she do "her job" but Amy went above and beyond, many times, and also kept in contact with me throughout the entire ordeal of getting my truck put back together, just to follow up. Her dedication is second to none!! Thank You ALL for everything.Service: Water damage-related pest control

Rebecca Littlejohn

2020-05

The folks from ServPro were wonderful when our church in La Mesa flooded in June, because of a pipe that burst! They got there fast and got busy. They knew what they were doing, but took pains to make sure we understood everything that needed to happen as well. Their follow-up was outstanding, and we ended up using them for the re-build as well. They were great at making sure we were able to use the space on weekends when we needed it. I would recommend them highly!

Scott FARRAR

2022-05

ServPro handled my service call after our hot water heater burst in one of our buildings at Airgas in San Diego. The technician was very professional and courteous. They handled our clean up very well. Airgas highly recommends this company for flood damage remediation. Thank you from Airgas in San Diego.Service: Water damage-related cleanup & repair

Darin James

2022-05

Had a washing machine water leak that I didn’t realize until I had standing water in my laundry room. Your service technician Bret reassured me that he would take care of everything. He has the water cleaned up in no time at all. He was very profess and courteous. A+ rated technician you have there. Highly recommend your company.Service: Water damage-related cleanup & repair

Catherine Barrett

2023-05

Iris and Raul helped me clean my apartment. They were both very friendly, understanding, patient, professional, and a real joy to be around. My experience was a very pleasant one. I had been worrying about it before they came because it was my first time and I had someone before that tried to help but threw away a bunch of my things, etc.

Christine Loughran-Smith

2022-05

This is for Breeza building in Downtown San Diego, we had to call Servpro for water mitigation and Garrett Cody was our technician and he was wonderful in every way. Knowledgeable, professional, friendly and handled the situation in it's entirety. Recommend whole heartedly.

Martha Garcia

2022-05

I have had the pleasure of working with ServPro of Centre City on a few emergency projects in the last year and dealing with floods isn't the most fun, ServPro Centre City and the entire team there made the process smooth, easy to understand and efficient. Their responsiveness is excellent.Services: Water damage-related cleanup & repair, Water damage-related mold removal

Jordan Caccamise

2022-05

Servpro of Centre City/Uptown has assisted me with multiple emergencies. They are responsive and have always arrived within an hour of my call. The team that shows up works quickly and efficiently. They also assess the situation and will even add more team members to make the clean up process quicker. They make stressful situations less stressful.Service: Water damage-related cleanup & repair

Brian Potts

2022-05

We have been using ServePro ever since our first experience with the company. They are very responsive and do great work. Michael Lu has helped me on many occasions and is very trustworthy. If you need to contact a great restoration company reach out to ServePro they are the best!!Services: Remodeling, Mold inspection, Repair HVAC

Marc Baltazar

2022-05

Had the pipe in my bathroom leaking and the standing water in the hallway. Your service technician Robert help in every possible way, even the confussion with the other company. He makes sure that the job gets done on time, very professional and I would highly recommend Servpro and their technician Robert.Service: Water damage-related cleanup & repair

Sarai Garcia

2022-05

ServPro is the quickest to respond and provides timely updates when service request is received, work is scheduled, you name it they got you! I've worked with Tara, Liron, Eric, the list goes on, but not one of them was unfriendly, rude or hard to work with! :) Love being able to depend on a company like them!Services: Mold inspection, Flooring, Furniture removal

Jen Admin

2022-05

Flooded my place twice in 2021 (yay) and a total pleasure to deal with the whole Servpro SD team - from billing, to scheduling, to getting the actual work done everyone was super professional, realistic regarding timelines and cost. Its been a weird year and things dont always go perfectly but I would call Servpro for my next disaster-though I hope not to see them for a long time...

Danny Stagliano

2022-05

Absolutely the best restoration company in the area. My parents used them and apparently the OWNERS showed up to the job to introduce themselves and even help work on their property. Who else would do that?The work was efficient & affordable, as well. Would recommend to anybody.Service: Water damage-related cleanup & repair

Aileen Palacio

2022-05

Robert and his team were there in no time when water damaged happened. Setup everything so fast. Entire team was professional and productive. Robert came in everyday on time to check up on the water damage and mold. Everything was so smooth and if there was any problems he would fix them. Definitely will be doing business with them if anything else happens! Thank you !!Services: Mold inspection, Water damage-related cleanup & repair, Sewage cleanup

Sheyla Castillo

2022-05

I have used Servpro for many projects and not only do they do a great job, Lisa has always been prompt and great to work with. A follow up call never fails.Services: Water damage-related cleanup & repair, Water damage-related mold removal

Molly Scott

2019-05

My condo had major water damage due to a small fire in the unit above, and the fire sprinklers going off. Thank goodness this Servpro franchise got the job to help me... awesome group of caring people. Shout out to Steph the contents manager for taking such great care of my belongings!!

Faris Takieddine

2022-05

Garett was professional, knowledgeable and had the utmost care for our best interest. He was always on time and extremely helpful. Thank you so much for your time, effort and assistance. Overall an exceptional job from the servpro team.Services: Flooring, Water damage-related cleanup & repair

Carol Lemke

2023-09

This SERVPRO team is the best! Professional, responsive and they get the job done right. Highly recommend!

Jim Jennings

2022-05

I hate restoration companies but Tara and the Servpro Centre City team are the expectation. They have made my better by being the best. They are my go to team.

san diego allison

2022-05

Servpro was professional, efficient, courteous, and helpful. The water damage was completely repaired and painted. It looks as good as new.Services: Water damage-related cleanup & repair, Painting

Karen Renard

2022-05

Ever and Garrett were awesome. They arrived on time and were extremely professional. I have full confidence in the work they performed!Service: Water damage-related cleanup & repair

Felix Ramirez

2023-09

They are punctual, responsive, and they make sure everything is done correctly and professionally. Best experience ever.Services: Flood restoration, Remodeling

Jose Carrillo

2020-05

Very friendly staff, wonderful service ! All of our expectations were met. All of our question answered with details and made sure we understood everything. Serv pro thank you very much, and thank you Sara. For your time and patience with all my doubts and questions!