SERVPRO of Point Loma

Sean Webb

2024-01

I'm not 100% sure it was the point loma division of Servpro that came to my house in LaMesa. What I can say is that their project lead Benny that came, did not explain well at all the steps for mitigation and restoration. He completely grossly missed large portions of my home that were water damaged and refused to remove them. He also left many portions of even drywall that were totally crumbled and rotten. I rehired Same Day Restoration and their lead immediately identified all the same questionable areas the other company missed. Beyond happy with Same Day. Will not hire Servpro again.

Maryna Smolnikava

2023-05

Joe and Jermie did a wonderful job fixing the house that got flooded. They are very professional and thoughtful. They cared about the space, personal belongings and showed respect and kindness. They did great on putting a dry wall and painting! Very grateful for their professionalism and skills!

Peter Solecki

2021-05

We hired Servpro of Point Loma to move furniture so that we could install new carpeting in our condo. Especially difficult was a loft which was accessible only via a spiral staircase and which had bookcases and a heavy sofa bed. They were able to get everything out and back without any damage. The team was professional, courteous and friendly. They were also very safe throughout their stay. Our compliments to Megan and her team for a job well done!

Esperanza Navarro

2021-05

I started working with Meghan and Andrew in 2013 moved to the Bay Area in May of 2019 then moved back to San Diego in December of 2020. Now that I’m back in San Diego I’m very fortunate to be back working with both Meghan and Andrew.Happy to have great bosses and love working for them. They are really detail-oriented, efficient, extremely competent. I truly recommend Servpro of Point Loma they have an amazing team a team you can always trust in your home.

Jenny Ciampa

2023-05

We had water damage in our place and had to pack out everything. Esperanza and crew (Leo, Yanik, and Emily) were very professional and helpful. They helped us pack up all our stuff and store them for three months. When we moved back into our place they helped bring everything back and unpack. This crew was professional and friendly. My family is so very grateful for their help!

Chris Marshall

2020-05

Andrew and Meghan are amazing business owners and put their absolute heart and soul into the work that they do. Some of the other reviews on here must be referencing previous owners, because Servpro Point Loma is a dedicated team of trained professionals that are acutely aware of how they are perceived. They have the certifications, experience and customer service know-how to handle whatever disaster needs to be fixed up. I have used these guys for years for a variety of projects throughout San Diego and have always kept coming back to them. A++.

Dave McGowan

2023-05

Servpro Point Loma did our pack out for some whole house repairs. They were very professional and responsive. When you have to deal with the stress of a whole house repair, it definitely helps to have a professional team on your side.

Leann Hollis

2020-05

Working with Servepro Point Loma was a great experience! We had a bathtub leak and some mold in the wall as a result. We spoke with Meghan and she was there quickly to help us out. Meghan and her team were friendly, professional, knowledgable, and helped make the entire process easy. They took care of the mold and went above and beyond to make sure everything was safe for our kiddos. Highly recommended! 👍

Janice Pennington

2022-05

We had just finished repainting the walls and ceiling in our small commercial building and the contractor was there refinishing the floors. That's when the roofers put out the fire they started on the roof with water that leaked down through the ceiling and walls onto the floor. SERVPRO of Point Loma took care of it. Meghan and all the guys on her team did a great job. They called in advance of arrival, showed up on time, explained the work performed and took care to ensure that they did not damage the newly finished walls, ceiling and floors that had not been affected by the smoke and water leaks. I hope I never need that kind of help again, but if I do, I know who to call. Thank you, SERVPRO.Service: Water damage-related cleanup & repair

Rob Donahue

2022-05

I had an awesome experience with ServPro Point Loma. The company came out quickly and provided with me with a scope of work and a rough idea of what needed to happen to correct the work. They were friendly and easy to work with. We had the A team on site; Niko, Marco, Eduardo, and Andres.Services: Water damage-related cleanup & repair, Water damage-related mold removal

Nima

2020-05

If you've ever had water or mold damage in your home, it sucks. Its stressful and that portion of your home will be out of commission for a while. In my case, I had to displace some tenants in their rental. Meghan came through and put my mind and the tenants mind at ease before the work started. She was straight with us on what damage there was and gave me an accurate range of what it would cost. (It ended up coming in on the low end). Their crew did a great job on a short timeline in this tense situation we have going with Covid. Took all sanitary precautions and great communication throughout. She also lined up the reconstruction to come in and complete the job right after they were done. Highly recommend Meghan and Andrew. Will probably have to use them again down the road.

Jeff Mizrahi

2020-05

Meghan and her team are great to work with! I am an insurance agency owner and will send my customers to them with no hesitation. They get the job done fast and will go the extra mile to ensure the customer is satisfied which helps all parties involved.

Gentle Dentistry

2021-05

As a first time home owner and renter, I was seriously stressed when my tenant informed me of a leaking faucet and water damage. Nobody wants to find themselves in this situation, but if you do, ServPro is the best for this daunting task. I'm so happy they came to the rescue. ServPro made the process quick, as painless as possible, and their costs are super reasonable. I am extremely thankful to Andrew and Meghan, the owners, for being so responsive all the time throughout this process. It's hard to trust a company you don't know yet but I am glad I took the risk with ServPro- they did not disappoint! I would definitely use them again in the future and I recommend them to anyone dealing with a water damage crisis! Excellent customer service- I cannot stress this enough. Thank you so much ServPro!Service: Water damage-related cleanup & repair

Bruce Rosenblatt

2020-05

Meghan and Drew run this restoration company like a Swiss watch. Super fast response and results is what this Servpro is all about. They not only care individually what they are doing for each customer but their knowledge of the industry is second to none. They are masters at what they do and have advanced degrees and certifications in all phases of restoration. They have worked in the restoration industry their whole lives and it shows. They do tons of work for large commercial and residential property managers and they certainly can handle your home disaster with ease. Please do not hesitate to give this dynamic team a call!

Patrick

2020-05

Worked with this team (Megan and Andrew) many times along the years. As a homeowner It's never easy during a water, fire, or mold claim. Stress levels are high, but Servpro does a great job accommodating. They do what they say and always treat the customer right. As a vendor of theirs, they always provide the scope of work and never leave you high and dry (pun intended).A+

Douglas Kepner

2023-05

I paid this company 9000.00 to dry out water damage and have waiting on accepted quote to install for weeks – 4 texts – 5 calls – and nothing. I am also a contractor – WOW, seriously a -2 star. BAD

Stephanie Owen

2020-05

Andrew came out to my house after I called in about mold. He is very knowledgeable, honest, and was able to answer my many questions.He helped me with a resolution to the mold issue and was very through in identifying any and all potential problem areas to prevent future occurrences.I have met many remediation and restoration businesses in the past and there are many out there who simply don’t have the knowledge. Andrew at servepro is qualified and very knowledgeable and you can trust that he will lead you in the right direction.Great experience with servepro In Bay Park/Point Loma.

David Pleman

2021-05

Mike and the team at this particular franchise have been awesome! As a property manager, we're only as good as the vendors we use, and they have been nothing short of excellent. Very responsive, professional, and always willing to help!

deborah hall

2022-05

The ServPro team of Eric, Pete, Lisa, Leo and Spencer were so helpful and efficient in making the water incursion nightmare disappear and reinstate my kitchen to its former condition. Highly recommended!Service: Water damage-related cleanup & repair

Andrew Goularte

2020-05

I had a great experience working with Andrew and his team at Servpro. They didn’t bs me and they took care of my flood situation for a competitive price. Thanks Servpro!

Kyle Trelford

2021-05

Working with Servpro of Point Loma is always so easy. Their commitment to excellence and desire to help their community is so refreshing to see. I highly recommend calling Servpro of Point Loma for any of your needs.

Emily Ramos

2020-05

I had such a wonderful experience with Meghan!They assisted me with my claim and did an amazing job! Extremely satisfied!

Kayla Harmon

2021-05

I’ve been working with Meghan and Andrew for years!! They do a great work and they are amazing people to work with!

Drake Floyd

2021-05

Andrew took great care of everything and made it super easy on us. You'll be glad you used them!!!Service: Water damage-related cleanup & repair

Kevin Moya

2021-05

They were great. Took a 5 times to get them to take their equipment away, but work was quick and great

Jackson W

2021-05

Extremely happy with the service I got, fast response, friendly and helpful team and fair prices!

Won D Yim

2021-05

great people to work with and very good in communication letting us know exactly what's going onServices: Mold inspection, Flooring, Water damage-related cleanup & repair, Water damage-related mold removal

Gavin Roche

2021-05

This place is the best and the person that helped me, Lisa, has the best vibes!!!

Ryan S

2020-05

Reliable at the very least.