Sunline Energy

Sam Peca

2024-05

THE WHOLE STORY (truthfully)It could’ve been 10 years ago that I decided to interview five different solar panel companies. I was brutally honest with my reviews of all five. The company that really start stood out is the one that I hired, Sunline Energy. Matt, the young owner of this new company was the one that came to my house. I was blown away. He easily gave the most knowledgeable and professional presentation. I was really impressed by him.NOW, April 2024, I needed to address the leaks in my roof caused by the recent storms we’ve had. When I started looking for roofing contractors, Sunline Energy was listed. I knew my solar panels would need to be removed in order to install the new roof so I decided to speak with Sunline. And then it started. Since the team that came out to review the job were friendly and professional I decided to hire Sunline Energy. Within the next couple of weeks the job started.* The Solar division crew removed my solar panels. They neatly stacked the solar panels in my backyard and the entire work area was left spotless.* Then a large roofing crew would arrive daily for about a week and exactly on time every day. When they would leave, their clean up was truly impressive. They finished the roofing job more quickly than they had promised.* Then solar crew #1 arrived and in one day reinstalled the entire solar system again. The only thing they left was a beautiful new roof and a fully functioning, solar panel system that has saved me thousands of dollars.* I made a very special request from Erin that was health related. He actually made my request a priority and was genuinely concerned about meeting my needs!The five star reviews are no joke. Matt, the impressive, young owner from number of years ago has grown Sunline Energy into one of the most impressive area businesses that I’ve encountered. I wholeheartedly recommend and encourage you to check out Sunline Energy if needing either solar or roofing work.

Patricia Crockett

2024-03

We had our Solar installation yesterday. We applaud Team 1, Henry, Allen, Jaime, Mario, and Abraham for a job well done. Henry was very polite and wanted to be sure we were satisfied and happy. He even sent a quick text midday to let us know they were breaking for lunch and would finish up when they returned. We really appreciate the professionalism!

Stefan Okazaki

2023-05

Excited to start my new solar journey with Sunline! Customer support and communication has been top notch. Henry and his team were friendly, professional, and fast. They were able to install the panels in one day and the job looks spectacular. My friend recommended Sunline to me and I’d do the same. Time to go green!

J. Martin Garcia

2024-03

I recently had solar panels installed on our roof. I really like how it looks. Been windy lately and everything is holding on tight! Also, the crew lead Henry was very professional about his work and also worked around some things I had in the way I wasn’t able to get to on time. He has a get-it-done attitude. His crew followed the same mindset. Allen, Jaime, Bradly and Abraham also worked in a professional as they worked around the house. They completed the work on time and we would go through Sunline all over again if we had to. Shoutout team lead 1! Thanks for the great work!

Joseph Stewart

2024-04

Had a 42-panel system installed in 2018 by these guys. Had a few issues with them changing the panel layout without discussion, messing up my HVAC vent during install, and they didn't clean up the roof debris from my yard because they were too busy (but eventually paid me to do it myself, which was fine). Biggest complaint though has been post-sale support. Two email inquiries in 2019 (one to the support team and one to the owner) went unanswered. Recently got a notice that my cellular monitoring system needed to be upgraded to 5G because they're phasing out the old 3G service. Reached out to Sunline for some pricing and info via their support website. 10 days later, no response to the support ticket, so I called and left a message. Finally got a call back from someone who quoted $800 to change the cellular system out and also told me there was no wifi option available anymore. I contacted another solar company who said they could absolutely install a wifi system OR upgrade my cellular for only $250 total. Guy just came out today and did it for me. If you want any level of post-sales support, I'd recommend looking elsewhere.

Robert Blue

2023-05

I have been impressed with Sunline Energy from start to finish. I set up an appointment for an estimate and Matthew sat down with me in June and went over all options. He was knowledgeable and listened to my concerns and questions. I signed a contract and made a deposit.Liz was the project manager who made sure everything was scheduled, including surveys installation and inspection. Liz scheduled us for installation in August but got our project going even earlier when an unexpected vacancy came up on Sunline's installation schedule.Mike was the final person who brought the project to final completion ahead of schedule. There was an unexpected glitch in the San Diego Gas & Electric (SDG&E) inspection and approval process. Mike not only got everything corrected, but he also got the final permission to operate our Solar Power System from San Diego Gas & Electric days earlier than expected!I tried to work with a different Solar Power Company before turning to Sunline. The other company quoted a higher price for fewer solar panels and warned about probable added expenses once the project was in progress. I signed a contract, put down a deposit, and then that company stopped answering my emails, texts, and phone calls. I fired them and got my deposit back. That was a blessing in disguise. Sunline installed more solar panels for a significantly lower price than quoted by the other company. Sunline always answered all my communications quickly. There were no unexpected expenses. The price quoted stayed the same from start to finish. I am incredibly pleased with Sunline Energy.Months later the system is working fine and saving me a lot of money!

Marti Sharifan

2024-01

We had the Sunline PV1 crew out today to install our solar panels. They were on time, courteous, respectful and friendly. They did a great job and answered our questions. Would definitely recommend!

Ted K

2024-01

Christian and Travis did a great job installing the battery system at my home. They were professional, courteous, and answered all the questions I had. Everything was done on time as promised and I appreciated that they took the time to paint the wall and the pipes in the end.

S.L. Simpson

2023-05

We had a great experience with Sunline Energy. Our system was installed this spring and is performing perfectly! The savings are awesome! Everyone from Amber our Sales Rep, the install crew and Mike Daly, Service Manager, were great to work with!! Their attention to detail and follow through were excellent! I highly recommend Sunline!!!

Tom Downer

2023-05

I reviewed and vetted 10 different companies before deciding on Sunline and they came through with flying colors. From the first contact to completed installation they were on or ahead of schedule. The instalation by team 5 took less then 2 days and the process went smoothly with the crew answering my questions and explaining everything as they went. The system tested out so all that is left is SDG&E to hook me in. Hopefully years of solar production will follow.

Gabriel Lee

2023-08

After reviewing and comparing about 8 different companies, I had signed the contract with Sunline based on colleague reference, competitive pricing with favorable loan terms, and overall reviews, and I have had absolutely zero regrets. Sunline team’s communication was frequent and informative, and everyone knew exactly what to do every step of the process. I just received PTO and started generating solar electricity and used my AC! The installation done by team 5 (Tony, Dung, and Billy) was flawless with great attitude and communication. The team arrived on time, finished the job on time, and left my house clean, too. I would recommend Sunline over any of the big players or even other local companies!

Michelle Takata

2020-05

I can't say enough about this company. From start to finish, they were nothing but professional. Always showed up for appointments, very easy to contact and extremely responsive to my requests and concerns.I had gotten numerous estimates for my solar panels and battery and found at least half of the companies I dealt with didn't call back and/or didn't bother showing up. Sunline and Sullivan were to two companies that I found to be the most responsive and I went with Sunline as the price was a bit better and also they did the roofing prep work themselves (didn't have to bring in a separate roofing company).From getting the permits to coming up with the plan to the installation to the post-install follow up, Sunline did a marvelous job!!! Great communication. Punctual. Professional. Just fantastic.I believe solar is the way to go and Sunline is the company to take you there!!

Stefano Brunetto

2020-05

We had an excellent experience with Sunline Energy. We had three things done by them; panel upgrade, roof and solar installation. The work was done with speed, detail oriented, clean and with quality in mind. They took care of all the details so I didn’t even have to think about permits, city of Dan Diego, etc. They used premium materials like the underlayment membrane of the roof, 225 upgrade on the panels, great quality shingles. The demo on the roof was also clean and fast with no damage. If you are thinking about a reroof with solar panels, it’s imperative that you get a company who can do it under one roof. Sunline was able to do quality work at a fair price. There is a reason they have fantastic reviews. Thank you Sunline team.

Glen H

2023-09

Sunline Energy is a top-notch solar installation company. From our initial meeting with our sales consultant, Amber, to the PV system installation performed exceptionally by Allen, Jaime, and Salvador, we couldn't be happier with our decision to use Sunline Energy for our project. The entire process was transparent and we were kept clearly informed every step of the way. And best of all, they fully delivered on all their promises. This is a company I can confidently recommend. Thank you, Sunline Energy!

Laurie Lee Davidson

2023-09

I can’t say enough good things about this company! I’m a repeat customer. First choosing them from among several contenders for a new system. Now, a few years later, happily returning for an upgrade. Throughout both experiences, I found every Sunline employee—and there were many because of the complicated nature of these projects—to be capable, responsive, caring, timely, communicative, pleasant, and knowledgeable. Every one of them. In all department: sales, engineering, project management, installation, accounting, service… I’d never had that kind of consistently positive experience before. Haven’t since. It’s rare.Plus, any company can claim they are customer-focused or put on a good show when things go smoothly. But the true test for how deeply that value is rooted in its culture arrives during adversity, and Sunline aced that test! Encountering a puzzling problem with our water after the original installation, we reached out to them for help. Unlikely though it was that their work was responsible for the issue, they were all in. Staying in constant touch. Coming on-site often. Helping to guide us over the months it took to get the puzzle figured out, the necessary parties involved, and the issue resolved. Above and beyond, pure and simple.Choose Sunline. I bet you’ll be glad you did.

Mike Garcia

2023-08

Working with Sunline Energy was a wonderful experience. Amber did a great job of putting proposals together when we were receiving quotes from different companies, and Mike Daly (project manager) and all of Team 1 (Henry, Jaimie, Allen, Rome) did a great job managing the install when it was time to put panels up.Services performed: 200A panel upgrade, stucco repair (through a subcontractor who did a great job), 18 400W panels installed on a tar-and-gravel roof.To give prospective customers an idea of my timeline, I signed my contract in late January 2023. The site survey was performed in early February, and I received preliminary layouts from the engineering team in late February. My net metering application was submitted in March, and the panel upgrade was performed in mid-May. The panels were finally installed in mid-June, and I was producing electricity by the second week of July. You're looking at roughly 5 months from signing your contract to having your solar flipped on. My understanding is that a lot of this is red tape that's out of Sunline's hands.To everyone at Sunline Energy, thanks for a great experience!

Michael Tanous

2020-05

After getting quotes from about 5 places, Gerry's quote from Sunline Energy was definitely the best out there. I was aware of them because of a family friend used them first and had nothing but good things to say about them. The rest of the team (Liz, Morgan, and Jacob, and Alex) always answered all my questions quickly and did an outstanding job. The system is up and running and working exactly as expected. I wouldn't hesitate recommending them to anyone.

jessie Qi

2023-10

We signed the contract with Sunline based on Colleague reference, the price, the quality and warranty of the Solar system after reviewing and comparing 10 different companies. The project went through smoothly and seamlessly across multiple teams without any hiccups during the 6-month time span. Very appreciate the great teamwork and collaboration: Jacob(Sales), Gerry(Contract), Alejandro & Alex(NEM), Eric (Site Survey), Hrishikesh & Alex(Engineering & Permit), Nathan(HOA), Mike(PM), Veronica(Accounting), Jesse(Installation), Eric & Paulina(Inspection & PTO).The communication from each team in Sunline is always on time and precise. I always get a response within the same day or the next day when I need some clarification.During the installation phase, Enphase IQ Combiner couldn’t connect to the home WIFI . This issue did not impact the solar production but we would not be able to use the Enphase App to monitor the solar production. Jesse informed us and recommended a WIFI extension solution. I discussed with Eric about revisiting the pending WIFI issue while scheduling the inspection. The technician came on time and brought the WIFI extension. He was able to resolve it on the day of inspection. PTO came really fast in our case. SDG&E approved PTO the next day. It was afternoon on Friday. Sunline remotely activates the system around noon on Saturday in less than 24 hours. I could not be happier with them.All the teams in Sunline are very dedicated. We are very impressed as they do put the customer interest and needs in the first place.

Cipriano Rivera

2023-11

Had a great experience with install of our solar panels. Team 5 (Christian, Dung, Rome, Eddy, Billy, Pablo, and Gerardo) were efficient, cleaned and were on schedule. I would recommend Sunline.

Angel, Darlene and Jade Roy

2023-05

We had our project (total re-roof and solar panels) in spring of this year (2022). Despite the slight delay in the start of the project due to the forecasted rain, Sunline still managed to finish and had the solar panels fully functional before we left for our vacation which was really great. The company really take quality and service seriously and it is quite obvious. They truly go out of their way to make sure their customers are no less than satisfied with their service. I do highly recommend this company to my friends and relatives (as a matter of fact, I already did).

Scott Annett

2023-07

We had Sunline install a new solar energy system for us and couldn't be any more pleased. They were extremely careful to make sure we understood all the steps in the process and clearly communicated when things would happen. The installation crew we had was Team #1 and they were so respectful and efficient. I would recommend Sunline to anyone thinking about solar.

Kazem Sharifan

2024-01

Sunline energy is one of the best decision I ever made.i acctuly refer this company through my brother and glad he changed my mind since I was supposed to go with another local company.i live 65 miles away from this company but I choose sunline ,they were really professional ,explains every detail,answer the phone every time you have a question,they help you to choose right solar panels and after they go through all details and no pressure to sell you solar they give you enough time to make your decision .I should give them 10 star but unfortunately 5 star is the max.Thanks to all the management,owner and employees of this company.

Danny Daniel

2024-03

Sunline has been A+ in every aspect. Team #5 performed the install of my solar, they did an outstanding job!

jason smith

2023-05

We recently got a solar energy system from Sunline Energy. We researched local solar companies and picked 3 for estimates. All 3 were reasonably close in price, but Sunline Energy was actually the least expensive. Even if they had been the most expensive, we still would have chosen Sunline because after talking to Riley about the process and their company, they seemed the most trustworthy and pretty much sold us from the start. Riley actually cleared some things up that one of the other companies was pushing on us relating to the NEM 2 to NEM 3 deadline coming up. They have their own installation crews and handled everything for us, permits, installation, inspections ect… The project got completed in the minimum time they gave us in the range of possibilities. We had installation team #1 with team lead Henry. When they showed up, I spoke to them about my concerns of pre-drilling the holes for the lagbolts in the framing as not to split the rafters and waterproofing issues. I also expressed how I wanted to run the conduit to the inverter through the garage instead over the roof, and they listened to me and agreed and completed the work exactly how I asked. I checked the attic for leaks after it rain for about a week straight last month and not one. I am a General Contractor and Carpenter. I have worked on custom home building for 35 years. I struggle almost every day with tradespeople to perform to meet a professional expectation. Rarely am I ever completely happy with an outcome. I am 100% satisfied with every aspect of our experience with Sunline Energy. I would highly recommend using them for your project.

Claire Andersen

2023-05

These guys were absolutely as professional as they can get! They kept me updated throughout the entire process of obtaining permits, inspections, installation, and getting on the grid. One of their workers always got back to me the same day when I had questions. Since my roof was somewhat old, I had them complete my roofing as well during the same project. Their team did a stand-up job, and their quotes were competitive with other offers that I received. They were always responsive with my concerns. The only issue I had was that they were backed up by several months to get my project started, which meant one more summer of paying high electricity bills before the solar was installed. I'm not sure I can even blame Sunline, as I'm not sure how much of that was just holdup from the permit process. Overall, great experience with Sunline. Would use them again a hundred times over.

Tim Kahl

2023-05

One of the worst decisions I have ever made was to go with Sunline for our solar. Their sales rep was great, but everything that came after that was nothing short of a headache. They told me they don't use contractors...the first group to show up to our house, you guessed it, contractors. Those contractors did not clean up their mess after working on the roof, dropped large screws in our pool which damaged our filter, and left the gate open which allowed our dog to get out. I had to search the neighborhood for him for an hour. Wait, there's more. They then informed me shortly before our panel installation that the panels the rep sold us and bragged about, were not available. They downgraded us to lower wattage and said the only way we could make up the difference was to add more panels. This would have cost us to reshingle another part of the roof and more money for the additional panels. Thousands of dollars more to get what we initially ordered. Add this to the missed appointments where my wife or I took off work to be home and hours later get a call that the team is on another job and wouldn't make it to our house that day. Everyone I talked to on the phone at Sunline told me i had to speak to someone else and they could not help me. I finally asked to speak to the general manager, repeatedly, but was never connected to him. There is much more, but I think I've painted the picture. If you're considering solar companies and Sunline is one of them, scratch them off your list.

Tara and Brett Stone

2023-05

Our experience with Sunline was great. Matt was very thorough and patient walking us through all of the component options available to us. The team kept us updated as all the different phases moved along. When install day came along, the installers were professional and friendly. All in all the process was very smooth.

Ross Drueding

2023-05

I heard about Sunline Energy from multiple colleagues who had nothing but great things to say about their experiences with them. Everything I heard turned out to be 100% true! From consultation to installation to flicking the "ON" switch, the Sunline experience was incredibly smooth and pain free. Our process started in February 2022 and ended in April. Eric was my initial consultant. He was prompt, courteous, and explained all the options for our home in detail. He was not pushy or aggressive with sales tactics and was happy to leave and let me mull over the options at my own pace. After signing our contract, the entire process was laid out from start to finish, and everything happened on time as predicted. I have happily recommended this company to multiple friends and colleagues who have since used them for their solar needs as well and have provided nothing but positive feedback.

Elena H

2022-05

My husband and I are very happy with the service we received from Sunline Energy. Sunline was one of a half dozen companies we received quotes from. We chose Sunline for several reasons. Firstly, they were referred to us by a trusted friend who had a very good experience with his installation from Sunline. Secondly, their rep Chris who came to our home was very knowledgeable, professional, and gave us great guidance. Thirdly, out of all the reviews we read through online, Sunline had the most favorable reviews. Lastly, we wanted a local company and a company that did not use sub-contractors.Once we started the process we were provided a contract that outlined each step of the way, including a timeline. Sunline did not deviate from this timeline. In addition we had regular updates via e-mail from their team. There was never a time when we felt they went silent on us or were not communicating. With regards to communication, they exceeded our expectations.The installation team was friendly and professional and kept us informed during their work.Thank you Sunline Energy!

Carolina Dantas

2023-05

I had scheduled an appointment with them about installing solar, and a day before our appointment they called and cancelled saying they would be able to work with us unless we were going to remove the trees next to our house.Because we were already contemplating removing the trees (for another reason), we later called back, discussed a few more options, and agreed on getting a proposal assuming the trees weren't there, which he said was possible and he was going to send that to us within a few days. Well, we never received a quote from the company. Since the first time we spoke with them it seemed they were absolutely not interested in working with us. My husband didn't even want to follow up after our first appointment. But I really wanted to give the company a chance since it was a referral from someone we know.After a couple of months, we got several quotes from reputable companies, and none of them required us to remove the trees as the only way to get a quote/install solar. Instead, they worked with us and offered us options.