4 (11)
6640 Lusk Blvd a102, San Diego, CA 92121
(858) 800-3502
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Reed
2021-05
Westone did a lift and re-lay of our tile roof in Jan. 2020.They were on time, they were ready to go and they gave a fair price. They did however use different tiles (style and color) on the back of the house.This view of this area is partially blocked from the patio by a patio cover however it is very obvious when looking at the roof from the backyard. This was never pointed out or disclosed to me.They also performed some minor wood work around the property while onsite. The scope of the work discussed was to replace entire boards. They did not do that. They instead cut and partially replaced some boards and filled in others with filler. Some of this work is cleverly hidden behind downspouts, etc. however the wood is just going to have to be replaced again at some point in the future when gutters are removed.The gentlemen I had direct contact were very nice and responsive leading up to the job. There seemed to be a huge interest in generating business in my area and on giving me a good price for sticking advertisements in my yard. They touted there prowess as a large construction firm and emphasized the great price that were giving and that they do not a job unless it can be done right.With all this said then I am not sure why this is what the back of my roof looks like, which is visible to the neighborhood.I know this company is capable of better work and greater honesty, and while the price quoted was a fair one, I am not sure why I did not receive the same level of work that I know they are able to deliver.
John Andrew
2021-05
I hired WestOne Contractors to replace some damaged siding. Jason was quick to respond to my request and was able to quote me with just the picture provided. Once I approved his quote, he had his installer out to complete the repairs a couple of days later. The work was completed of great quality, his installer was respectful, and if I ever need any siding replaced, I will reach back out to Jason in a heart beat.
Drew
2020-05
The heavy rain over Thanksgiving resulted in me noticing some roof leaks. After receiving multiple bids from different contractors, I had to have a full roof replacement. Out of all contractors, WestOne offered the most comprehensive solution. During the initial sales process, everything was explained clearly and all prices were clearly outlined. Although there was a lot of demand due to the Thanksgiving storm, WestOne was able to work on my job very quickly. I used them for the full roof replacement, fixing the interior damaged caused by the rain (new drywall, paint, trim, etc) and new gutters. The quality of WestOne is amazing. Everyone on their team was courteous, professional and very responsive. As I had questions or concerns throughout the process, the WestOne team responded quickly and addressed everything. I would highly recommend WestOne and will use them again for any contractor needs I have.
Lindsay Lennen
2021-05
I contacted WestOne after an expensive quote from a local glass company and actually poor customer service from the same. I had been advised after buying a new home that a new shower screen I wanted could not be fitted due to the tile dam having been pitched the wrong way. Jason was quick to contact me, personable and continued to provide excellent communication from quote to install. The price was very reasonable compared to others and the quality of work first class. Don't hesitate. Pick WestOne!Services: Tile work replacement, Plumbing fixture installation
Lydia Azevedo
2021-05
We had been wanting to update the exterior of our home for years but weren’t entirely sure which way to go. We had multiple contractors come by to give us a quote. What set WestOne apart was they took the time to listen and create a vision with us. They helped us explore different options and brought ideas that we wouldn’t have considered on our own. Each time we met, they were always super enthusiastic and seemed to care as much as we did about the quality of the result. When it came time to put the project together, they were very transparent with cost and helped us devise the perfect plan for our budget. Once the project started, the guys were always timely, polite, and attentive to our feedback and questions. We appreciated that they took time to ensure we were satisfied with the progress along the way. In the end, our house looks amazing, far exceeding our expectations. They earned our trust. We are now getting ready to start another project together.
Linda Drucker
2021-05
Stay far away from this “company.” We hired them back in the summer to do a siding and window install on our home. Six months later our three week project is not complete, and we have had to go to the contractors board and pursue West ones insurance company to be made whole. Our house is trashed on the inside where they ripped out all of our windows and did not reinstall them properly. We have water intrusion as a result. The tongue and groove siding was installed upside down, yes you read that right, upside down. The supposed owner, Jason Hennessey, came over to Inspect the siding and it said that it was installed properly. As it turns out, Jason is not a licensed contractor. The owner of the company, Mark Whidmore is apparently a licensed contractor. Mark does not return calls from anybody. Not even after being contacted by contractors license board of California. We ended up having to have a construction defect investigator come out and inspect the entire job to find out what was actually wrong. We now have a 12 page report that we are shopping around to other contractors to have this fixed. And on top of all of this, they were many other smaller issues with this company. Like the employees won’t wear masks inside your house, the most experienced guy on the job was 23 years old,, we never had the same crew, etc. etc.Stay all the way away from this companyService: General construction
Beatriz Davis (Betty)
2021-05
Unproffesional. Taking advantage of handicapped veteran. Keeping our money and not doing the job. Have been waiting for this job to be done over two years ago and they're still asking for another half a year. Because the rain they can't do the work according to them, but that was the same excuse last year. DisappointingService: Remodeling
kristin thames
2020-05
Very happy with the results of their work! Clean and polished finishes. Highly recommend.
Shawn Laird
2021-05
They did stacked stone veneer on front of house. Looks great.
Kyleen Fulton
2020-05
Extremely Responsible
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