4.8 (272)
515 W Allen Ave #13, San Dimas, CA 91773
(909) 592-8487
jbplumb.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jasmine xu
2024-04
High price, wrong diagnosis.I used this company 2 years ago, to install a water heater. I was charged for 1400 dollars for a 40 gallon heater. I felt that was very expensive, but I didn't argue about it, but paid for it.This time, as a returning customer, I called them again. When I was calling on the phone, they asked me to fill out an appointment online. I said:" Since we are talking on the phone already, can you make my appointment on the phone instead?" They did finally. When they arrived, they spent 2 minutes looking under the sink, then wanted to charge me 300 dollars for an under sink hose leaking. I told them that this price was too expensive, so they took off. One minute later, my other Handyman arrived to do the assessment. When they saw the Handyman in the front door, they asked me:" we will only charge for 250 dollars. " I said:" No, thank you. "Later, my Handyman spent 30 minutes to test and diagnose the problem, then he told me:" You need to replace the faucet instead. " I took his advice and went to buy a new faucet. The Handyman only charged me for 100 dollars total: no more leaking problem anymore!I am a sincere reviewer here and I have every good intention to help innocent customers to avid being ripped off: If you only have a minor leaking problem inside of the house, please DO NOT call plumbing company first! Go to call your local handyman and most of them know how to change the house under the sink, and install a new faucet, etc. A Handyman will only change you 40 % of the cost as a plumber will do.
Penny Antich
2024-03
We needed a plumber pretty fast and Corey at JB Plumbing came to the rescue. I was very pleased with the Excellent Service that Corey provided he resolved the problem, took care of it and we are very grateful and happy with his service. I highly recommend JB Plumbing .
Cynthia Ruiz
2024-03
I had an emergency with my bathrooms and the plumbers who came out to help. Went about and beyond to get the job done efficiently, and they kept informing along the process of what was happening, great customer service,I was told the price upfront and no added fees or extras . One straight price. Clean the area when they left.I will rate then a 10 out of 10.I highly recommend them.Thank you JB
David James
2024-04
Cory, Nick and company were professional and friendly. They let me know the situation every step of the way. In fact Cory even helped me with things not related to the job. I definitely recommend JB plumbing and won't hesitate to call them if another need arises.
Chris Huber
2024-02
Johnny did an impeccable job throughout. Hired to replumb entire condo unit. Completed the job in two days, provided continued progress updates and was extremely professional and courteous. Overall, just a very efficient and impressive outcome. Extremely pleased.
David Stringer
2024-04
Showed up on time. Very friendly and helpful. They went above and beyond by taking care of an extra plumbing problem that was not part of my original request for service. BIG THUMBS UP to JB Plumbing!Services: Outdoor plumbing system repair, Plumbing leak repair
Mariano Lim
2024-02
I had difficulty finding a reliable and fair priced plumber, but was relieved to reach Cory from JB Plumbing, He answered my call and same day fixed my dripping shower faucet. He was equipped with spare parts and charged me fairly.Good Job Cory!
rob pischke
2023-12
We had a clogged washer drain that was overflowing into our garage and we called JB Plumbing. They showed up same day and fixed it immediately. Excellent service with a friendly attitude! Highly recommend!
Alice Tokunaga
2024-01
Responding to the review posted by “Just You,” I was informed by the owner that it was left by a disgruntled ex-employee who only worked on the job at my house. I can verify that copper was installed. We also have been calling this plumbing company regularly for the last few years because they do a good job. Please disregard the negative review left by “Just You.” I have reported it to Google.
Janet Rought
2023-12
I recently had repair work done by Johnny Mean of JB Plumbing at my apartment building. I have used before, and been once again, extremely satisfied with the service I received by Johnny. I would not consider using any other company or service personnel. Outstanding performance in all areas.Service: Toilet repair
Bobbi Burget
2024-05
Extremely reliable, honest, responsive and knowledgeable. Great customer service with reasonable prices. Highly recommend!!
Edgar Sarmiento
2024-03
Fast, prompt, clean and upfront with quotes. Today was the second time I used their services and, while I hope I don't need them soon, they'll be the ones I call next time.
Michael Kwan-Davis
2023-12
The installer was communicative, professional, He installed everything as outlined on estimate of job, except there was a leak underneath of the sink. Hopefully this can be resolved.We would recommend the service to anyone looking for good professional plumbing work.We had a water softener unit plus carbon filter and utility sink installed.
Chaz Schrader
2024-02
Johnny and his team at JB Plumbing are absolutely phenomenal. They will be the only ones I call or recommend to friends and family for any and all plumbing needs.
Sherie Greene
2023-09
We had an issue with our primary bath at 11pm and called JB Plumbing. A dispatcher answered and although they could not come that evening they came the next day between 8-11am. Cory arrived and was great. He was very professional, explained the issue and was able to replace and fix the part, Re-seal the part and complete the project. Pricing was not cheap but not over expensive either as to why 4 stars vs 5, however we will use them again for our plumbing needs.Services: Faucet repair, Outdoor plumbing system repair, Shower repair, Plumbing leak repair
Lance Lawver
2024-04
From the start to the finish, Johnnie was very professional, caring as Well, as the crew that came with him, I’d recommend JB plumbing to anybody
Chieefx illest
2024-04
I was told over the phone the quote was 200 for a shower faucet cartridge but when the worker got here I told him how much is it gonna be before he worked on it and he said 250 the cartridge is 25$ for a single handle faucet he wanted 225 for installation I wouldn’t recommend him to anyone in my family in la puente or Pomona
Tony McClendon
2023-11
Very knowledgeable honest young men that take their trade seriously!!! Job was done very quickly and with quality !!! Installed Cleanout valve and clear drain!!!Service: Drain cleaning
Lupe Weber
2023-10
I had a problem with flooding in the bathroom and contacted Corey with JB Plumbing. He responded right away and helped resolve the problem quickly. This company always returns my calls, are problem solvers and very professional. They also remodeled my three bathrooms and they turned out beautifully. I highly recommend them
Chad Papa
2023-06
Great work! Johnny and Cam helped out really quick and was very knowledgeable. They gave me a good price without trying to sell me on anything else. Really cool guys I will definitely be referring them to everyone I know with their plumbing needs. Thank you so much for the quick and prompt serviceServices: Toilet repair, Drain cleaning, Toilet installation, Plumbing leak repair
John Kao
2024-04
Great work. There work is detailed, planned, and responsive. Recommend JB Plumbing.
Nancy Foley
2023-06
My water heater was leaking and needed replacement. I called at 4:00 pm and Johnny and Cameron from JB Plumbing responded in less than an hour.They were professional, friendly, explained everything, did a great job with the installation and clean up.The job was finished timely. Our household had hot water back on within 3-4 hours.Thank you JB Plumbing!Service: Water heater installation
Dan M.
2023-12
Very Professional, on time and fixed the problem with my sewer. The employees were very cordial and knowledgeable. Definitely I would use them again.
Gabriel
2023-05
I highly recommend and appreciate JB Plumbing for all the work performed at my property in Upland, CA. I have been calling this company for all types of plumbing jobs for over 4 years now. I am a repeat customer. They have always excelled in all aspects; including customer service, pricing, and completed work. I thank Cory, Johnny, and the gentleman whom assisted Johnny for all their professionalism, respect, and integrity. Should the need arise, I know I will be calling JB Plumbing again. Thanks again for all your help!Services: Toilet repair, Drain cleaning, Plumbing leak detection, Water tank installation, Plumbing pipe repair, Faucet repair, Toilet installation, Plumbing leak repair, Garbage disposal repair
Jason Satterlund
2023-05
I was pretty blown away by this company. We had a damaged faucet and were in an emergency situation. We just did a random Google search, and this company was first on the list. Man, what a great job they did. They showed up immediately, and got me fixed up right away. Super pro, and very friendly. The guys really knew their craft. I'd very much recommend them again.Service: Faucet repair
Barbara Messinger
2023-09
Had an issue with my pond and knew to call Johnny and his crew at JB Plumbing. Have used them before and was totally satisfied. Again they came to the rescue and redid my backwash system. Thx againService: Pool plumbing repair
Cecilia Ghalambor
2023-08
Johnny and his associate were great and honest. Told the information as is no games … no selling games. Appreciate their prompt response. My shower faucet was leaking .. fixed them based what can be done within budget.Services: Faucet repair, Shower repair, Plumbing leak repair
Brian Benton
2023-05
Johnny & Cameron were excellent. They work well together as a team. They reviewed the jobs, 2 dripping faucets. Provided a good price to replace the cartridges in both values and completed the job. Ensured no further dripping before leaving. Great job! We will use JB Plumbing again.Service: Faucet repair
Mary Angotti
2023-10
Working with Corey, Nick and Cameron was wonderful. They were very responsive, always on time and always kept me informed with each step of the work. They were friendly, always professional and seemingly very knowledgeable about their work. As they worked they supplied me with information that helped build my confidence in your company. I would certainly recommend them to others and would use JB Plumbing if I needed work in the future. Thanks again.
Antonio Martinez
2024-04
Very professional and knowledgeable. Thank you for the great service.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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