Ulrich Lifestyle

Kristina Johnson

2024-05

So far so good. Ulrich's team has been very helpful. I bought my shed at a time when there was a policy change and permitting prices had gone up, however, I started the process before all of the changes could fully be implemented so I was unaware of the additional costs. Obviously when I found out about it I was not happy, the Ulrich team, and Chris especially did everything he could to make sure I would not have to pay the additional costs, since I was unaware of them. On top of that, any time I have questions... they are always there to answer them

Deb Papagiannopoulos

2023-09

If I could give them a negative star review I would. I custom ordered 2 sheds, and discussed at length what I would use them for. My plan was to insulate and drywall them and use them for additional office/workspaces. I should have sent them back the moment they arrived. There were imperfections on the outside and the wood used on the inside looked like it was whatever scraps they had a their build site. I took photos and contacted them immediately. I had to follow-up every step of the way and it took over 7 months to resolve all of the issues. Multiple people took over 'fixing all of the problems'. I was passed from person to person, with very little follow through. I had people not show up (or call to let me know they were not coming) when they were scheduled to come and work on the sheds. It took at least 6 visits to 'fix' everything. The barn doors were not even and they Leaked in the rain. The windows were not installed well and the framing was uneven. The nails were not tapped in and caulked or painted over, the wood was splitting and rotting in the frames inside the doors. The siding on the roof was bent with nails sticking out. There were nails sticking out on the inside framing and splintered wood. I paid for the upgraded door handles and hinges, the shed arrived with mismatched hinges and bolts. They were different colors and they were not the upgraded bolts that can not be removed from the outside. The list goes on and on. I have tons of photos of the shoddy workmanship. I have emails and text messages and call logs from all of the people in customer service who were going to help 'make it right'. I had to call and email repeatedly to get any sort of response. I 100% would NEVER get a shed from Ulrich. I 100% regret not getting one from Tuffshed. I 100% have told three of my friends and colleagues that have ordered sheds to go with Tuffshed over Ulrich. My money was not defective, their sheds were. Their customer service is beyond subpar. If I could go back in time, I never would have ordered a shed from Ulrich.

Paul Rabwin

2023-11

Ulrich put up our shed on site…it went so smoothly, and looks great! When I had a small problem after some wet weather, they came out right away and fixed it. Customer Service was excellent.We love our shed, and I highly recommend Ulrich!Services: Custom shed design, Shed installation

Ysabel Sosa

2024-05

It was so nice to work with Christopher this is a great company with fabulous staff. I'm 100% satisfied I highly recommend these fine folks and their beautiful products beautiful sheds Thank you Again!

John JR Robinson

2022-05

They were on time and efficient!Service: Custom shed design