5 (32)
2666 34th St, Santa Monica, CA 90405
(310) 795-8474
rcheatingcoolingservice.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kelly Francis
2024-04
R&C are my new go-to for heating and air. They were very responsive when I initially reached out to them (rare these days) and came out the next day. They were thorough, clearly communicated the issue, and did what they could to resolve it. They are also super friendly and patient, helping me learn how to use my new thermostat and the accompanying app. Overall, quality work, reasonable pricing and reliable staff makes R&C a company I would highly recommend.
mike nachabe
2024-04
Absolutely exceptional service from start to finish, R&C were incredibly responsive, Luiz took the time to thoroughly inspect our A/C unit, identify the issue quickly and efficiently, explaining the problem and the necessary repairs in detail. The work was completed swiftly.The professionalism, expertise, and attention to detail displayed by R&C exceeded my expectations.I highly recommend their services to anyone in need of reliable air conditioning maintenance or repairs.Thank you for providing such outstanding service!Mike NachabeTorrance, Ca.
Rich Mo
2023-09
Lucas and Luiz are excellent at their craft at R&C AC and heating. They removed and installed a AC new unit on my roof. They even helped me out for the City of LA rebate, wow!. My unit runs great and have had no issues throughout this extremely hot summer. Rooftop units are very sensitive to install and these guys made it look like child's play on the install. They were professional, clean and fast. We even purchased a maintenance plan, to come out quarterly to keep things running smoothly. Please give these guys a try, they are the best A+.Service: HVAC system maintenance
D T
2024-05
R&C Heating and Cooling Service is top-notch!I am typically distrustful of most service-oriented companies these days. I worry that many companies try and upcharge or "find" issues to charge you for.After a few visits, I am greatly impressed with Luiz and R&C Heating and Cooling. First of all, they are very knowledgeable about heating/cooling. Most importantly, Luis is honest and straight-forward. I called a few companies and found that R&C's prices were very reasonable. Not as cheap and unlicensed folks journeyman you may want to take a chance with on Craiglist. But R&C's princes are pretty fair in terms of legitimate fully licenses heating and cooling companies. I can respect that. I think R&C is conscious of trying not to overcharge.Luis is mild-mannered and efficient. I fully trust Luis. Its good to have a company where you don't have to have anxiety everything they come because they will guilt you into buying and paying for services you don't, in your gut, feel you need.You can tell Luis cares about good customer service. Yesterday, he came by and service my heating unit although I had tried to reschedule. It ended up being better and convenient that he came. But Luis was still concerned after I assured him it was not a problem, but actually a good thing. That should tell you how concerned he is with customer satisfaction.Scheduling is easy and convenient as well. Can be taken of via email or text.I would HIGHLY recommend Luis and R&C!
Manuel Castellanos, Jr.
2024-04
Great experience. Very professional team, carefully assessed the work that needed to be done. They kept us informed of their progress as they went along. Work was completed on time and well priced.
steven haggerty
2024-04
I highly endorse R&C Heating and Cooling. I had inspections and bids from five installers. R&C – Lucas and Luiz were by far the most diligent in their inspection, clear discussion of equipment, selection of flex pipe routes, electric power requirements, and great pricing. They are easy to work with, clear on what and when work will be done, on time, excellent communicators, responsive, and very professional. We had a four-head and single compressor Mitsubishi system installed for less than $18K, while others including Costco wanted $28K. The work took a reasonable two days to complete including time to instruct my wife and I on the use of the system. They were meticulous – looking at details – for example every exterior/interior connection caulked, every piece of equipment leveled, taking time to “get it just right”. When LADBS inspector came and asked for small changes R&C made the changes the same day. I have worked with many trade contractors - plumbers, electricians, roofers, but the R&C are the BEST! I would hire them again. Highly recommended. March 2024
Jonathan Lewis
2024-03
It is rare to meet such professionalism and see such quality of work. They arrived on time and provided a detailed summary of work with videos. They are attentive, punctual and have an extensive knowledge of all aspects of air conditioning. I would recommend them without hesitation. You are making a mistake if you hire someone else for your HVAC needs.
Spencer Phillips
2024-04
Very prompt and professional. Luis took the time to explain the problems and what was needed to fix it. I feel they were honest and charged a fair price. I will use these guys every time.
Arlene Encell
2024-02
Luiz and Lucas are the best, first rate professionals good at figuring out problems. They fixed my old wall heater that no one else could. It now works perfectly. They’re pricing is fair and they are delightful.
dcwf2001
2024-02
In two words, excellent service. I called because of a very old wall heater that was no longer heating adequately. Luiz said they would come be the next morning at 11am. They were there at 10:30am, did a thorough check and evaluation of the old heater and we agreed it was time to replace it. Luiz and Lucas said they would send me a email of the evaluation and a price, which arrived that evening. They said they would pickup the new heater and be at the apartment at 11am the next morning. They called at 9am to say they would be at the apartment at 10:30am and they were. They worked all day, including modifications to the wall openings and the venting pipe on the roof. All the work was finished by 4:30pm. My look at everything showed excellent, careful, meticulous work. I was satisfied that the installation was complete. Two evening later the tenant reported that the new heater was not heating. I called at 7pm and left a message thinking I'd head back the next morning. Not so...Luiz called within a half hour and aid they'd be back to check everything the next morning. As promised, they checked everything out and found a sensor that was over heating from being on the back side of the two way heater. It was corrected and within a hour all was working OK. I would definitely recommend Luiz and Lucas without reservations. They seem committed to providing the highest quality service and my experiences indicate they do that in every aspect of the work they do...from the very first phone conversation to the final inspection of the completed installation. Work done 1/16/24 and 1/19/24.
Ueelsen Uoo
2023-11
They did an awesome job and explained carefully about my unit. Gonna establish a long term collaboration with this company.Luis and Lucas are definitely expertise in this industry. They carefully went over my 30-year running HVAC unit and provided 3 approaches on keeping this unit running and replacement as well. They tailored the service to fit my specific requirements. Moreover, they explained the fundamentals behind each job so that I could understand how to correctly operate the unit.This is THE hvac company you are looking for. If you are still stuck with home warranty’s s*** services, consider using these experts. The could help solve the problem for good.Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, A/C system repair, Heating system maintenance, HVAC duct & vent cleaning
Brenda Skelly
2023-11
Lucas and Luiz (R & C Heating and Cooling) completed a very complicated job at our home recently. They moved our AC unit from the first floor to the second floor and replaced the gas furnace and AC with new highly energy efficient units.They were fast, professional, friendly and extremely good at troubleshooting and follow up. Highly recommend this team!
C Hildebrandt
2024-02
Very pleasant and professional, carried booties to put on before entering my home! Also very thorough and responsive, returned phone calls and emails, arrived on time, and could pay with Zelle.
maria rosetti
2024-01
These guys are great! Discovered our heater was still under warranty! Very prompt and knowledgeable! So happy we have found them, going forward!
Brian Christie
2024-02
Luiz is fantastic to work with! Very detail-oriented, answers calls/texts/emails promptly, and always professional. Highly recommend!
Terry Ogden
2024-03
Lucas & his team are a total customer service organization. Great with detailing options & show up when scheduled. Just a pleasure to deal with.
Nastaran Khadavi
2024-03
They are reliable and fast. They did a great job. I needed the City approval. It was approved fast and easy
Persian Gulf
2024-04
They are reliable,honest ,and do excellent workHappy to find them.
Sheri McHale
2024-02
Always responsive and reliable. Their work is excellent. I highly recommend them!
Tina L. Cameron
2023-06
We've been looking for a good honest reliable HVAC company for a couple years now. I own a townhome in a 5 unit building and we are soooo happy we found R&C Heating and Cooling.Luiz & Lucas were very professional from the very first contact. They got back to me quickly (some of the other companies still haven't returned my call), and they gave a reasonable quote to do the maintenance on all of the units.From the time they spent and what we could see and hear going on, they did a more thorough maintenance than we've ever had before.A few of the units needed additional service and repair and they gave us detailed explanations with photos and even came in person to describe what needed to be done. They make sure you understand everything.Their prices are very reasonable and their work ethic is outstanding.Again they arrived on time to do the additional work and didn't leave until each unit was functioning properly. You can tell they take great pride in their work.REALLY outstanding service and repair. We couldn't be happier with them!Services: HVAC system maintenance, Repair HVAC
Andrew Wexler
2024-04
Knowledgeable , friendly , and efficient . Did excellent work and explained issues well. Highly recommend .
Fernando Elizalde
2023-08
Luiz and his team installed a new condenser and evaporator in my condo. I appreciated his professionalism throughout the process:- Communicated issues clearly- Very responsive via text, phone, and email- Showed up to appointments on time- The quality of the work was superbService: HVAC system repair
Tony Stuart
2023-06
I am happy to recommend R&C Heating and Cooling Service. They responded to my call right away, then diagnosed the issues with my broken HVAC system and fixed them lickety-split! Luis and Lucas were helpful, professional and friendly. They could have taken me for a much more expensive repair, but they honestly reported what the problems were, and were able to fix them at minimal cost. In a word -- integrity!Service: Repair HVAC
kendall
2023-10
I had to go through a lot of bad air conditioning and heating companies to find these guys and I’m so happy I did find them. They are professional and knowledgable and did the best work. I highly recommend.Services: HVAC system repair, A/C system maintenance, A/C system repair, Heating system installation, HVAC duct & vent cleaning
Justin Reese
2023-05
We have used R&C heating and cooling several times and consistently have had a great experience. They are professional, on time, reasonably priced, and do great work. We are thrilled with them.
Krikor Kademian
2023-05
Serviced our AC as we had a leak. Quality work, great turnaround time, very friendly staff. Will definitely recommend to peers!Service: A/C system repair
Jeffrey Eggleston
2023-11
All you could ask for and more. Quality work. On time, great communication. Friendly and reliable.
Nicolas Neidhardt
2024-02
Great and efficient service. Very friendly, on time...perfect!
Diana Bracken
2024-03
Great team. Efficient and professional.
Maite Oliveira
2024-03
Highly recommend this company, great service.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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