3.6 (5)
12087 Lopez Canyon Rd Suite 141, Sylmar, CA 91342
(818) 358-5206
superiorrs.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jill Lu
2024-03
My house has a flat area on the 2nd floor above my stairway landing and had been leaking and repaired twice by different company within past 7 years. It kept leaking because the slope to the drain pipe is not right so water ponding and caused leak. I am SO HAPPY I found Superior Roof Solutions around June of 2022. They redid the whole flat area by installing a metal cricket to correct the slope problem and direct water to the drain pipe. With all the rain we got in 2023 and 2024, I have not seen any leak. I felt that I owe them a true review. Their price is not the cheapest, but their work is the best. However, it's worthy because I can relax on any raining days. They provided me 20 years labor and material warranty. Most roofing company do NOT provide any warranty for repairs. That tells you the quality and confidence of their work.
The Commissioner
2021-05
My Experience was excellent from the salesmen to the crew.I appreciated the crew being very patient with my question and doing a great job on my roof. My roof was leaking pretty good , they finished the job in two days with a follow-call. The price was affordable and explained. thank you.
Ray Playa
2023-10
They did a great job putting on a new roof. First rain and it leaks. Have not returned a call or text in the last month. So the warranty seems completely bogus to me! His crew was really good but if you do not back up your work, it is not worth hiring them in the first place!
Joseph Sheppard
2023-08
I've been a home owner for over 30 years, and this is the worst experience with any type of contractor that I have ever used.On July 22, 2022, Superior Roof Solutions took off my old tile roof and replaced plywood and other damaged wood. After doing this, David Sager told me that it was going to take six months to get the tiles we contracted him for, and tried to switch us off to shingles. His first mistake was taking off the roof before he knew he could get the tiles.We had a historic amount of rain in Southern California since that date. The roof remained just plywood until fall when we knew the first storm was coming, and just as the rain was about to start his crew finished putting plastic over the plywood. The roof still leaked during the storms.I tried very hard to work with David, giving him the benefit of the doubt. His online profile here had been perfect. All five-star reviews, except one that sounded unreasonable to me. Because of the great reviews at the time here, I thought I could trust him to finish the job, at least at some point, so I kept working with him.A few months ago, he finished the tile roof over the main house, but, did not finish the roof over our indoor pool. His crew also left trash all over the property including nails and other things that were dangerous to our grandchildren and pets. He was supposed to replace our rain gutters, and took them off, disposed of them and never installed new ones, which were part of the contract.As we were coming up to July 22 of this year, I tried calling David. His mailbox was full and not receiving any messages. Same thing with the company phone. I emailed him and told him that if he could complete the job by July 22nd, I'd work with him, but, if that date came and went and my roof wasn't complete after a solid year, I would find someone else to complete the job. Today is July 24th and I am interviewing other roofers to get the job finished.Since he started the job with us the Yelp reviews have gone to one-star with several other people saying they have had similar problems, including getting liens filed against their property. I checked his license, and it's been revoked due to not having Workers Comp coverage. I checked his bond and it's also revoked.I'm so disappointed because by all appearances this company did a good job for many years, and for some reason has gone the other way.
Sylvia Beltran
2022-05
Most definitely and HIGHLY recommend this company for all your roofing needs. David was prompt and honest. Fantastic job and amazing team!!Services: Roof repair for storm & wind damage, Roof repair, Roof installation
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