4.9 (92)
3120 E Garvey Ave S, West Covina, CA 91791
(855) 465-6511
alliedrestore.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Monica Castro
2023-11
Allied Helped us twice! Unfortunately we had 2 water damage issues just a few years apart and we called on Allied both times. I appreciated not only the level of professionalism but you are never kept in the dark. Jason Dominguez was the one supervising our mitigation & restoration job and I called & texted at all hours and he was always responsive. We stayed in the home during the work so Jason checked in every day. We could not thank him enough. There was total transparency and clear communication from start to finish. We were a bit sad when the job was completed because I felt that they truly looked out for us. Along the way, in true nature of a woman we would second guess some design ideas and Jason and his team were very patient. They advised us and guided us to help us make the best decisions for what we wanted and needed. I HIGHLY RECOMMEND ALLIED RESTORATION! Jason Dominguez, you and the entire Allied family are welcome in our home anytime! Thank you dearly for all you did!Services: Flood restoration, Mold inspection, Flood cleanup, Water removal, Flooring, Water damage-related cleanup & repair, Painting, Plumbing, Mold remediation, Water damage-related mold removal, Mold damage restoration
Meadow
2024-03
I cannot say enough good things about the team I worked with at Allied!!! After reporting my whole downstairs flooded due to HOA drains not being kept up, Javier arrived at my home and immediately went to work. He spent hours on removing water from my carpet, called in for back up and later that evening the whole crew was hands on. George, Javier, Alfonso, Carlos and Tito were all amazing. They were kind to my senior dog who wanted to assist them. Always very calm and understanding of my stress and so polite and considerate!Many trips were made to my house by George and Javier, to check moisture levels and keeping an eye out for mold. Each time, they arrive on time and were very pleasant.Allied had been the only positive in this very trying time for me. Thanks again guys!
Laura Becher
2024-04
We had a leak from a tub spout that went through our bathroom and bedroom wall, leading to microbial growth and ruining our baseboards.Allied prepared the space with precision, sealed off every area carefully, removed drywall and treated any suspicious areas, and always cleaned up thoroughly each day .They provided excellent and efficient service - everyone involved was timely, kept me updated constantly, worked around my schedule, and provided so many resources and amazing support throughout our whole project.I appreciate how George managed every detail for us and was always available for questions or updates - so helpful!Couldn’t recommend them enough!
askbotboy
2023-11
We were introduced to Allied Restoration through our insurance company and we couldn’t have been happier! O.P. And Andy were stellar professionals and had their teams on the job ASAP. The job supervisor, Andy walked us through every nook and cranny of the problem and all possible solutions. Each team did an amazing job from fixing the initial leak to the careful packing of all our belongings and meticulously making barriers to keep all the dust and debris from the rest of the house. The trades they used - flirting, painting, finish were excellent and always helpful. The proposed time line from start to finish was done well before promised- which makes any repair fantastic! Thanks again to Andy and his crew at Allied Restoration! 5 stars!
Dianna Velick
2024-04
My experience with Allied Restoration has been great so far! Cristina, Andre and Teto have been very easy to work with. Cristina scheduled everything and if I had any questions she was there to help. I had water damage from a roof leak. Andre and Teto were always on time. Andre explained everything that they were going to do so no surprises which I appreciated. They were extremely neat and cleaned up at the close of each day. It was a very good experience!
Louis Romeo
2024-04
Incredible team and perfect work! Edwin Lopez was the GC on this job and was incredibly communicative, fast, and kind. Truly such a pleasure to work with. He will not stop until your home looks perfect. Also, I was very impressed with his level of professionalism. He showed up on time, responded timely to texts, and was always available. I am very grateful to Edwin for making a usually painful process so easy and painless!!
Marcelo Romero-Shu
2023-11
I used allied for a huge renovation after a flood at my practice. Andy was in charge of my project and I couldn’t be more thankful. I have never experienced that amount of professionalism and honesty with businesses like these. These guys really back up their work and I’m very thankful for that!
Eric C
2024-03
I have been working closely with Allied Restoration Services for the past 2 years with the major damage that was a result of a fire. I am the type of person that likes to know exactly whats going to be done and when it is going to be done and in working with Marlon M and his team I could not have asked for a better group of experts to work with me after the fire. In dealing with all the politics between HOA's and Insurance company's I felt I could trust Marlon and his honesty and integrity to be trustworthy when no one else was. I would recommend Marlon and Allied Restoration Services to anyone who wants a to work with an honest business and 5 star professional quality work done with care .
Robert Boggs
2024-03
In April of 2023, our home suffered severe water damage, setting off a challenging period filled with insurance headaches and mounting concerns. Throughout this ordeal, Allied Restoration Services emerged as a beacon of hope, largely due to the exemplary efforts of two individuals: Carlos, our project manager, and Edwin, our superintendent.From the outset, Carlos displayed an exceptional level of patience and professionalism. Navigating the complexities of our insurance claim with a calm and thorough approach, he was instrumental in managing a situation that often felt unmanageable. His demeanor not only reassured us during a stressful time but also ensured that the project remained on track despite significant delays caused by our insurance provider.Edwin's role was equally critical. Faced with the daunting task of completing a three-month project in just one month due to the expiration of our Additional Living Expenses (ALE) coverage, his dedication and efficiency were nothing short of remarkable. Edwin's ability to stay on schedule, keep us informed, and preemptively address potential issues demonstrated a level of commitment and skill that is rare to find. His hands-on management and communication were key to navigating the aggressive timeline without compromising on the quality of work.The quality of the restoration work itself has been outstanding. It's impressive to witness the amount of progress made in such a short time frame, all without sacrificing the high standards we hoped for. Allied Restoration has managed to turn a highly negative situation into an overwhelmingly positive outcome, a testament to the hard work and dedication of Carlos, Edwin, and their team.I cannot recommend Allied Restoration Services highly enough. Their ability to deliver under pressure, maintain open lines of communication, and produce quality results is exemplary. For anyone facing the aftermath of home damage, Carlos, Edwin, and the Allied Restoration team should be your first call. Their professionalism, efficiency, and quality of work are unmatched, making them a standout choice in the restoration services industry.
Jacqueline Mayorga
2024-04
My experience with Allied was a very positive one after a water damage I had in my home. Beginning with Carlos then Edwin who oversaw all the repairs. Very courteous, polite and punctual , Thank you so much for your professionalism !
Carla Houston
2024-02
I would give ten stars if I could. Andy and Jason are who helped us address the reconstruction of our new home after water damage… and I couldn’t be more grateful. Communication was fast, construction happened immediately and efficiently, with impeccable results. Even after the job was done, attention (and plenty of patience) was graciously given regarding current and future maintenance advice so we can protect our new home. If ever the times comes that we have construction or renovation needs, we will certainly use Allied and request both these men’s expertise.
Tim Han
2024-01
Allied Restoration did an amazing job on our house! They did our tile flooring, laminate flooring, and tile bathtub. Edwin helped us out alot during this process explaining the different materials and different stages of the project. Communication was top notch very responsive and patient. They finished the job earlier than we expected as well. I will recommend them to my friends and family. Thanks again Allied and Edwin!
Michelle Germain
2024-04
After my house fire in August 2023, my insurance agent connected me with Allied Restoration (Tim Bauer in particular). From day 1, Allied held our hands through the process and kept us moving forward when we couldn’t. They sent an EMS team out that night to secure the property and photograph all our belongings. The next day, Noel Torres and Tracy Faucher met us at the house to set a plan. They were the bright light in a very dark time. Everyone has been beyond phenomenal and kind to us; and the whole team worked to get us what we deserve. Some additional shout-outs: Talia Mantilla, Michelle (contents), James McLendon, Stewart, and everyone else that worked on our home! THANK YOU!!!
Brandon Pedroza
2024-01
I recently had the pleasure of working with Allied restoration through the insurance side of a customer loss, and I can't express enough how satisfied I am with their services. Cheryl, my main contact at the company, demonstrated unparalleled professionalism and dedication throughout the entire process. Her attention to detail and prompt communication made the restoration experience seamless for myself and my insured. The team's expertise and commitment to quality, coupled with Cheryl's exceptional customer service, truly set this company apart. I highly recommend their services especially if you need assistance working with your insurance company.
Sonya Ling
2024-04
I have a good experience working with Allied Restoration Services.1. Crew members follow IICRC S520 standard for the remediation of mold damaged structures and contents to make sure that plywood properly dried out and applied antimicrobial mold treatment.2. Crew members are professional with good manners and willing to communicate for their works.3. I have a good communication with George, the supervisor to update the status and express my concern when needed.4. The majority of damages are on the celling and wall surrounding the staircase. Engineers overcame the technical difficulty so that they can work on the ceiling. They do have engineer knowhows.5. Their price is reasonable.I wished that the project can be scheduled faster and finished earlier. However, I know that most popular Restoration Services are working on multiple projects and adjust its schedule based upon the emergency. I am partially responsible for the delay due to the roofing replacement too.I also wished that the engineer set up dehumidifiers and fans can spare time to explain how it works so that I would not scratch my head and wonder why one water basket was full of water and the rest were not. I am an engineer and I would make sure they function and position properly if I know how the whole thing work (Thanks to Jacob to explain to me later). I would be able to alarm the abnormality and malfunctioned dehumidifier earlier. I do know that those equipments were set up at the end of the day after the whole day of demolishing work.It's a learning experience to me too. It is positive. Thanks to the team.
Jeff Gorman
2024-02
I have had a great deal of experience with Allied Restoration being a Manager or many HOAs. They do great work, communicate extremely well, and are timely in their follow-up and scheduling which is critical when dealing with restoration projects. I highly recommend Allied, working with Christina & Betsy is awesome!
Erika Anaya
2023-11
Allied restoration did an amazing job at getting my home back to what it was... a home, but even better than what it was. They helped me through the entire process and kept me up-to-date with the timeline of when things would get done during this crazy time. I had an urgent medical procedure done and they went above and beyond to make sure my family was taken care of. I'm so glad they were there to help me get through this stressful time. Marlon and his team were great. And I would definitely work with them again.
Dan K
2023-11
My experience with Allied Restoration was exceptional. After some water damage, I had the pleasure of working with them, and I can’t say enough about their professionalism. Jason, our point of contact, was a real pleasure to work with. Most of the work was coordinated while we were abroad, and it’s rare to find a company as trustworthy as Allied Restoration. They were incredibly communicative, very detail-oriented, exceptionally clean, and careful in our house. I highly recommend them for any restoration needs.
Courtney Nanfria
2024-03
Andy came over to my house and explained everything he had to do and so kind. He was thorough and very helpful with any and all questions I had. He put my mind at ease, knowing I have him to rely on throughout this process. I’m looking forward to working with him.
Alaina Alice
2023-11
Edwin from Allied restoration was great to work with! Being a property manager it is hard to come by great vendors and Edwin was fantastic! He was always on top of things, calling everytime there was a change that was being made to update me. Making sure I liked what they were installing, helping me pick out new doors and what not. The unit that they did was a burn unit. And had a lot of fire damage. Edwin was so professional, and was always so nice. The end result was fantastic!Service: Fire damage cleanup & repair
Anna M.
2023-11
Andy Worrel was an absolute pleasure to work with. We had water damage after our converted garage flooded during the winter rains. Allied arrived the next day and started the remedy process straight away. Andy helped dealing with the insurance and made sure we get the coverage we needed! He was very attentive and always available if we had any questions. His team was very professional and always on schedule. We cannot be thankful enough to Andy and his crew.Service: Water damage-related cleanup & repair
Eric Yang
2023-11
We discovered a water leak in the piping of our property which caused significant amount of water damage requiring immediate mitigation and rebuild services.Allied was referred to us by a friend and my experience with the company overall was good but not perfect as can be expected with this line of work. Allied provided guidance on how to navigate the insurance claims as well as completing the mitigation, demolition, pack-in/out, and rebuild processes of our property. A separate plumber was necessary to repair the leaky pipe as it did not fall under the Allied’s scope of work and not under insurance coverage.Each stage of the restoration had a different supervisor or point of contact. The mitigation/demolition with Tony process went quickly and without hiccups. We then experienced a lengthy delay in start time of our rebuild due to differences in estimates for repair between Allied and the insurance adjuster. However, Allied assisted in the communication with the insurer and were even present for the on-site adjuster visits.Once approved, the rebuild was lead by our superintendent Andy who remained highly communicative through the process. We maintained daily communication that reviewed progress, materials, and issues. As we neared the the expected completion of the project after 3 weeks into the rebuild process there were several quality issues that we found included mismatched paint, visible paint marks, missing parts, etc. I had concerns that we would be left with a substandard quality of work that did not match the premium cost of the rebuild. However, Andy represented Allied as a true professional and addressed each of our concerns for the rebuild, resolving all of them by the end.Overall, the points of contact of the company were professional leading me to recommend their services on the condition they maintain their excellent customer service and improve upon their quality of work since a piece of property can be person’s home.Professionalism: 5/5Communication: 5/5Quality of Work: 3/5Timeliness: 5/5Services: Remodeling, Mold inspection, Water removal, Flooring, Water damage-related cleanup & repair
Albert Pimentel
2024-01
I work in the Insurance industry and have worked with Cheryl and Allied. They are quick to address customer needs and are easy to work with from the Insurance side. Cheryl Garcia is my go to when I need a customers claim and needs addressed. I love that they are a one stop shop for customer needs where they can handle water/fire cleanup to cleaning contents to repairing the home back to its original state. I highly recommend using them!
H Clarke
2024-01
Allied Restoration was a really great experience. Communication was the greatest I've ever experienced in dealing with a contractor. Their worker's are the best and so very kind and thoughtful of the property they are working on. Cleanup exceeded what I was expecting. I will be using them again.
Ronald Geller
2024-04
Very professional service!I am very pleased and would not hesitate to use them again and to recommend their services.I hired them to pack my son's elaborate electronic system including a gaming computer along with just about very gaming system on planet earth.Tino supervised Guisseppe and one other gentleman.All together they packed 35 boxes!Very item was wrapped, packed, photographed and categorized so I would know what each box contains.All this with a smile and a friendly helpful attitude!They get a 10 in my book!Thanks guys!!!
Adam Feldman
2024-04
Got introduced to Allied Restoration and Andy Worrell after a recent fire at my property. Andy has been there every step of the way, answering every question. A class act and great company to have on your side should you ever need them!
Kelli Glover
2023-11
Allied was the best! With OP and Andy helping us through this emergency leak, everything went smoothly from start to finish. Andy kept us informed on every item along the way and the job was on time and under budget. A pleasure to work with, highly recommended- Allied Restoration was A++Services: Remodeling, Water damage-related cleanup & repair, Plumbing
Jesse Cabadas
2023-11
Had my downstairs family room flood thanks to my upstairs shower. Called Allied who responded quickly. The first Allied estimator came and seemed a bit disinterested but got the job done, for the most part - he apparently had one foot out the door at the time and left the company shortly after. Andy came in after and was an absolute pro. He always had a positive attitude which was insanely helpful during this stressful situation. All of the workers/subcontractors were professional, trustworthy, and left everything cleaner than how they found it.Service: Water damage-related cleanup & repair
MARK RICHICHI
2023-11
Allied Restoration Services was recommended to us and it turned out to be a great experience! Every single person that they used was professional: the workers, managers, administrators, and others. We especially enjoyed working with Mr Andy Worrel. He was involved and very personable. His knowledge, guidance, updates, and positive attitude were really helpful.Services: Flooring, Water damage-related cleanup & repair
Alan Wong
2023-11
Everything got crazy when a neighboring contractor accidently crashed their work truck into our garage, causing horrific damage. The people at Allied Restoration really came through and repaired everything rapidly so that our lives could get back to normal. Andy Worrel was very prompt in organizing the repair and was very easy to get a hold of. He took the time to explain everything, which helped my wife a lot emotionally. Hopefully, we will not have another disaster, but I am comforted to know that I can call on Allied Restoration for help...
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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