Pinnacle Roofing Associates LLC

Cyndi Thaldorf

2023-09

My experience with Pinnacle Roofing Associates was absolutely fabulous! Mike is very personable and easy to work with. He was was able to schedule and complete the work of replacing the roof within days of our initial conversation. The crew was professional and respectful and the work is of high quality. I’m truly grateful and appreciative that I found this company. Highly recommended!Services: Roof installation, Roof damage repair

Mike Gavin

2024-03

Incredible customer service. I had a unique situation with my insurance and Roy was excellent in guiding me through the process of having the roof replaced. Always willing to meet on site and answer any questions I had. Would recommend to anyone in need of roofing services.

Alex Weidmann

2023-05

I recently noticed some soffit sagging around the roof over my garage, and had some concerns about what was going on. I called on Saturday afternoon, and they were able to come meet me within a couple of hours, which I was not expecting.Mike was extremely professional and honest. He let me describe all my concerns, and he addressed each of my concerns with a lot of detail so I fully understood what was going on. He also didn't push to do work that didn't need to be done. I appreciate that trust and honesty, and that's why I will be using Pinnacle for any future roofing projects. Thanks Mike!

Brock Logan

2023-05

I used pinnacle for a recent roof replacement and left the experience very impressed. I was treated as an individual rather than a number and Mike was great about getting me the right product for my requirements, and at the right price. He was also very gracious about answering my numerous questions as the job progressed and about several specific requests i made. I anticipate this is the last roof this house will ever need, but if i find myself in a new house at some point in the future, i will definitely be using pinnacle again.Service: Roof installation

Michael Perry

2023-05

We asked Pinnacle Associates to fix a roof leak. Mike meticulously investigated and documented the source to be a defective furnace flue. He replaced the flue as well as the shingles damaged when another company placed temporary tarps over the areas in question. The job was completed within 48 hours of my original call. Mike is thorough, honest, efficient, and reasonably priced. We will use Pinnacle for any issues in the future.Service: Roof repair

Mary Danielson

2021-05

Mike Owens, owner of Pinnacle Roofing Associates, is the best contractor I have ever had on a project. Detailed oriented, supervises the job, quality, hard working hired roofers who matched Mike with being meticulous and efficient. Mike told me, "If was I not 100% satisfied, he would make it right." He made it right from the beginning to the end. Thanks Mike and a your crew for a pleasant experience.

Cynthia Richards

2021-05

I am very impressed with Pinnacle Roofing. Mike came out to give me an estimate. He was honest about the condition of my roof and I was able to do minor repairs rather than replacing the entire roof. They also installed beautiful six inch gutters on my house. They look amazing and really add to the curb appeal. I won't hesitate to use Pinnacle again.Services: Gutter installation, Roof repair

charlotte martin

2022-05

I highly recommend Pinnacle Roofing! Mike did an amazing job! They were friendly, professional and knowledgeable. We had a short window of time to get the work done they did a great job in helping us to meet our deadlineThey showed us pictures of the issues and explained everything before making the repairs. Our service and experience was exceptional.Service: Roof repair

Amanda Sullivan

2019-05

Mike and his crew were amazing to work with. Mike walked me through the entire process. All I can say is that Pinnacle Roofing Association has a great associate when it comes to Mike. He is not there to up sell you. He tells you what he thinks should be done and why. Mike is awesome at what he does. His crew had the whole roof done in 1 day, cleaned up around the whole house with any mess that was made. They knew I had dogs and kids and they didn't want either finding even the smallest nail.Thank you for all your hard work!Amanda S.

Jill Whelan

2021-05

We had a wonderful experience working with Roy and his team. We recently had our home painted and new gutters installed. The prep work before painting was thorough without missing a detail. The paint looks spectacular and the 6 inch gutters look wonderful. We experienced professionalism, a great value and quality work. Our home looks fantastic. We would recommend Pinnacle Roofing Associates to anyone who is looking to improve their home.

SJ Watterson

2022-05

We would highly recommend Roy Thomas and Pinnacle Roofing Associates. We hired them to do interior painting and the crew was thorough, professional, had great attention to detail, and were polite and friendly. Roy was excellent to work with. He was absolutely organized, efficient, knowledgeable, honest, and responsive. This was a very positive experience for our family and we are very satisfied with the resulting work.Services: Water damage repair, Interior painting, Drywall repair

Sabrina Thrailkill

2020-05

Pinnacle Roofing replaced our roof last week and we were highly impressed with the quality of work, professionalism, and thoroughness of the job. We decided to go with Pinnacle after hearing several glowing recommendations from neighbors. Mike was extremely diligent and went above and beyond to complete the job to our satisfaction. He helped us make sure the insurance claim included everything it was supposed to before starting work, and asked about our HOA. We really appreciated how he kept us informed on everything that was going on, from material delivery to the inspection, and he even laid out a rain plan in case the weather didn't cooperate. We were confident that our roof was in the best hands during the whole process. We were really impressed by the whole operation and would definitely use Pinnacle again. Great customer service!

Mark H.

2018-05

We couldn't ask for better service. When I called Mike to ask if he could check my roof for hail damage, he said he could meet the next morning. Mike was personable and knowledgeable, and he answered all my questions and was easy to contact, either answering when I called or calling me back quickly. His crew was diligent and did a fantastic clean up, and I have yet to find a single roofing nail on the ground. He worked directly with my insurance company to assist with the hail damage claim, making the whole process very easy and transparent. I will absolutely refer Pinnacle Roofing Associates to family and friends!

Robert Ropkin

2020-05

Pinnacle Roofing .... "Excellence In Action" Under the ownership and direction of Mr. Mike Owens! Mike and his team are phenomenal, with every aspect of home repair, from product/material recommendations to detailed craftsmanship. Mike's passion to ensure every detail of work performed was perfect in meeting our expectations and code requirements. Mike is truly an effective communicator and keep us informed throughout our entire project!!! Superior Company, Highly Recommend!!! Bob R.

Stan Xu

2020-05

We are very lucky to find Mike Owens’ team to work on our hail-damaged roof. Their work is Absolutely FANTASTIC! Mike communicated very well with us regarding materials, detailed work, time lines and cost. Numbers fell into place exactly as quoted and they handled all with the insurance company. They also did extra works in addition to what is in the contract to make things perfect. Their clean up and care was excellent. Specially love the impact resistant roof, that helped us to reduce insurance premium. Thank you, Mike and your crews.

Laura Gaskey

2022-05

Mike and his crews were great both times I used Pinnacle. The second time he found hidden damage behind the facade I was replacing. It was beyond his abilities so he called in another company and got the damage fixed asap instead of leaving me to find a different contractor (with a hole in my attic). I would recommend him to a friend.Services: Water damage repair, Gutter installation, Roof inspection, Roof repair

Meagan

2019-05

Pinnacle Roofing and Mike is the best roofing company in the area. Took care of our home and the MOST trustworthy company I’ve ever seen. Mike is professional, honest and I would trust him with anything. We’ve been burned by roofing companies before but Mike and Pinnacle Roofing came out on a Saturday and took care of our roofing issues. Must recommend and will be the only company we will use going forward. Thanks Mike!!! Wish we could give a rating higher than 5 because he deserves it!Andy and Meagan

Connie Decker

2022-05

Roy and his team do incredible work. We have had roofing and exterior painting done by them and both jobs were completed quickly and expertly. They are always professional, kind and considerate of of my time/work schedule. Roy will take all the time needed to fully evaluate the job and discuss the details. After completion, he does a thorough inspection and makes immediate corrections if needed. I am very happy with the work they have done and would highly recommend them!Service: Roof repair

David Easton

2017-05

Mike and his crew did a great job roofing my house. Mike worked directly with the insurance adjuster to make sure everything needing replacement was included. I was impressed that the crew showed up when promised and on time. They completed the job in one day and did a thorough clean up. Thanks for your professionalism and quality work. DE

American Mom

2021-05

Mike did an excellent job on our roof. I was skeptical that his crew could do it in 1 day but they did and it looks great. Mike takes time to go over every detail and question with you. He is professional and honest.I would highly recommend him.Service: Roof repair

Andreina Scalcucci

2018-05

I wanted to share the wonderful experience I had with Mike from Pinnacle Roofing Associates, LLC! Here it is in the beginning of the year of the year and my roof starts leaking. Thankfully, Mike from Pinnacle told us it was a skylight leak and he’d fix the leak on the spot!We got the checkbook out to pay a fair price for the fix, but mike insisted on waiting to ensure there was no more moisture coming into the house. Over a month later, three snow storms, and no leak!! We had a great experience! Thank you Mike!

charvalla tillery

2023-05

Highly recommend. I contacted Pinnacle for the first time after we discovered a leak. Mike Owens came out within a few hours and identified the leak. He was professional, knowledgeable and courteous. All issues were resolved within a couple of hours.

tali levin

2021-05

Wow! As a small business owner myself, excellent customer service means the world to me. After putting up my Christmas lights this year, I thought I saw wear on my roof and was afraid it was time to replace it. Lord knows I've seen my neighbors getting their roofs replaced, even though our homes were only Built-in 2006. I was seeing fibreglass edges showing around the edge of the asphalt tiles, and wanted to get an estimate . I Googled roofers and saw Pinnacle had x46 5 Star reviews. I called got Mike's voice-mail. I left a quick message and moved on to the next phone number online, but he called me right back. He said he was on his way to a job close by and could swing by on his way. He arrived 20 minutes later, climbed up with me and explained what I was seeing. He reassured me that all was well up there, and showed me how what I was seeing was normal, and that I was only about half way through my room's lifespan. When we got down he had an afterthought and climbed back up, this time to the top tier to check the attic vent grommets on the back of the roof and sure enough! He came down with photos showing how the rubber has cracked and shrunk aver the years, causing a leak into my attic. He said he could fix it later that day for $85! DONE! I never would have seen that, and he warded off a costly leak by taking an extra moment to be thorough. Just wanted to take a moment to say "Thanks Mike!" I know who to call when the times comes.Services: Roof inspection, Attic venting, Roof repair

Hoang L.

2021-05

I called Mike to assess my roof due to leaks I had experienced. He came out within 30 minutes and fixed my issue the same evening. He did not band aid the situation as others had and explained the possible issue thoroughly. I worked with two other roofing companies who were not as knowledgeable as Mike. I would definitely recommend him!

Laura Palermo

2019-05

I had called Pinnacle to come check out my roof after the golf ball sized hail storm we had as I had been told by a neighbor that my vent on the roof was bent and had taken hail damage. Mike was already in the area and was nice enough to stop by less than a half hour after I called him to check to see if the vent just had cosmetic damage or if there was restricted airflow. Turns out it was just cosmetic! Very honest, fast, and friendly man! I will definitely be calling them again if we ever have any roof issues in the future!

Jason Mayes

2017-05

Mike was very helpful when a new roof was needed because of hail damage. He worked with the insurance inspector directly to make sure our needs were met. We were on a very tight timeline (because of selling the house), so he worked with us to get it all done before closing.

DF Kronbach

2020-05

Mike and his crew were outstanding to work with. Our new impact resistant work was quoted fairly and completed quickly. The crew cleaned up after themselves very well. No muss, no fuss, no mess. What more could you ask for!

Glenda Sterling

2020-05

We couldn't be happier with the way Mike handled our roofing project. From start to finish it was seamless. From removing and re-installing the solar panels, the clean-up afterwards, the inspection - everything was handled timely and as promised. We'll definitely recommend Mike to our friends!

Nick Kittle

2019-05

Mike was outstanding. Can’t say enough good things about this man. He gave us an incredibly reasonable price on our gutter replacement and even went the extra mile to help us replace a missing piece of the soffit on our house… He even painted it before he put it up and spent time making sure that the trim around our house and the color matched perfectly. If you get the chance, Mike is your guy 100%.

Joe LaGreca

2019-05

Mike was the best! During that huge wind storm last month he came out immediately and made sure my roof was okay, then he met with the insurance company. They scheduled me fast and the work was done in one day. He was always nice and professional. I would strongly recommend. A++