24-7 Restoration, Inc.

Steve Turney

2024-04

24-7 responded quickly to my request for a mitigation company to assess and begin work on my flooded condo. Yair and Michael were excellent with communication and follow-ups. Michael sent daily email updates on progress. They also did a very nice job packing up my belongings in boxes and wrapping furniture with protective plastic coverings. All in all it was a very easy experience with 24-7, as well as Rhonda helped the final payment process go smoothly. My only wish was that the crew had kept samples of the flooring and carpet that was damaged as that may have helped with my insurance claim by having samples on-site for insurance purposes, but it all turned out okay and I still give them 5 stars.

B R

2024-04

This company is the BEST for outstanding and notable quality and customer service and we highly recommend them! They responded immediately to our needs and were professional, courteous, friendly, reliable and timely for the scope of our project. Our direct experience with Dale, Hector, Louis, Juan and others on their team could not have been better, including Rhonda in the front office. As a woman, having all of these people in our home could have been intimidating but everyone, with no exceptions, were the quality of people that you could trust your home and your family's safety with. In a world where true, old-fashioned customer service is almost non-existent any more, these people stand out and up for the values and integrity we so need. Thank you, 24-7 founders, owners and employees - your service is much appreciated!

Karin Linner

2024-04

I was recommended to 24-7 by my plumber who I had to call for an emergency visit when a drainage pipe failed and my basement got flooded. They showed up right away, the mitigation work was done fast and efficiently and Yair Salas was a pleasure to work with. He made me feel at ease in a very stressful situation and explained everything from A-Z. He coordinated asbestos testing and abatement with a third party company and all that went smoothly. The whole team was great to work with, including Rhonda in billing :-).

Janet

2024-04

Outstanding/Fantastic service provided by 24-7 Restoration when I had a pipe break in my furnished basement. They came immediately, kept me informed at all times on every step taken and were very careful with my household items. The office staff was easy, kind and very knowledgeable on any help and/or questions I had. Again, wonderful service provided and would use again if ever needed.

Ali Fisher

2024-03

My parents had their water heater go and left water all over the basement. As my company uses 24/7 a lot, I knew who to call. Eric called me back, on a weekend, very quickly and helped them out. Thanks 24/7 for the quick response and for helping my family out so quickly! Call these guys, they are the best!

Lora Larson

2024-04

What a great crew to help in time of a great need. I had pipes freeze and burst when I was out of town. They were very trust worthy, and they went above and beyond to get the house mitigated and even cleaned better than before!

Dawn Joyce

2024-02

24/7 is incredible and we highly recommend them.Louis and Hector thoroughly educated us as homeowners, went above and beyond to help us, and are experts in the field. I feel so lucky that this is the company we called and that Louis and Hector are the team members that came to help us. Thank you, Louis and Hector! We appreciate and highly highly recommend you!

Suzanne Phillips

2023-12

I cannot speak highly enough about the excellent customer service 24/7 provided for me for a pipe that burst behind a basement wall. From Mike Richardson the owner, to Rhonda Jansen as the office administrator there was nothing but top notch care in helping me navigate the messy job of figuring out water damage and then eventually reconstructing the mess to a beautiful final outcome. Jordon Pettie and Michael Davis were pros at their jobs. Steve Kaitchuck was the BEST reconstruction manager ever - his communication skills are top notch and the final project came out beautifully because of his expertise and attention to detail. I cannot say enough good things about 24/7 - they have found a way to do business the good old fashioned way: by providing the best service they can to their customers in a caring and genuine way. Thank you, 24/7!!!! 🙏

Chloe Koeffler

2024-04

24-7 restoration was amazing- Yair and Zach were wonderful- they came right away and helped us manage significant water damage. So appreciative!

Kay Pressler

2023-12

Extending a Thank you! On behalf of Longmont baseball League for your quick response and cleanup following a catastrophic pipe burst at our facility last winter. 24-7 did a remarkable job with the cleanup! Also to Rhonda for the great customer service and your help with the claims process!

Matt Booth

2019-05

If I could give 10 stars I would. First off the customer care is off the charts. Second the responsiveness to our minor emergency could not have been better. The attention to detail has been outstanding. I don’t typically write reviews but when a company exceeds all expectations on every level like 24-7 has then they deserve to be recognized. I’ve never experienced better service in any industry.Thank you 24-7. You made my stressful situation much more manageable.

Toby Murdock

2024-04

24-7 has a really professional team who are strong on service, and they do a great job of quickly getting things fixed.

Laura Turnbull

2024-01

From the moment the phone was answered, your team has been responsive, helpful and a guide through a stressful time. Erik, Miguel and Steve, and their teams have been wonderful to work with.

Steve Whitaker

2023-09

I don't usually write reviews, but the professional service provided by 24-7 Restoration was extremely helpful in assessing possible water damage originating from the roof. Erik did a thorough investigation of the attic area in question and provided photo documentation. He was courteous, knowledgeable and mindful of the living space. The service was above and beyond expectation. I recommend them without question.

Bhavna Chhabra

2019-05

They are professional and prompt. I wish I could give them 20 stars for their customer service alone.After I was dismayed to find some water damage in my house, I was pleasantly surprised at how quickly a representative from 24-7 restoration was on site (about 2 hours from when I called).All through the process, I found representatives from 24-7 restoration and the subcontractor (Ashmore construction) were available and responsive to all my questions and concerns. They worked around my work/life situation to get the job done as soon as possible.

kimberiy byrnes-scott

2021-05

Following the death of a tenant in our apartment building, I called 24-7 with not a clue of what to do next. They were there in half an hour, walked me through the process, and instantly began work. This was no easy task. I was very sad and very lost. I soon found that the job was in great hands.Forest and his crew at 24-7 were professional, and caring towards the situation at hand. They gave me daily updates of their progress, and told me of the next phase to come. Great work done on a very difficult job.

Karen C

2021-05

I have used 24/7 for three major water issues, one a sewer back up, one a leaky pipe, and lastly for an outdoor leak which created a water problem in our basement. At all times they were prompt, courteous, hard working and professional. We were introduced to Steve Yoho, who provided extraordinary plumbing services! Can't recommend highly enough!Services: Remodeling, Mold inspection, Water damage-related cleanup & repair, Sewage cleanup, Plumbing, Water damage-related mold removal

Aimee Fitzsimmons

2019-05

I would recommend 24-7 Restoration in Boulder County for water damage mitigation. They offered an immediate appointment, but for my convenience, worked around my schedule. Their technicians were very informative and helped me understand the process. The technicians, owner and office personnel were courteous and patient when answering my questions. They continued to assist through reconstruction and that went well, also. I would highly recommend their services and wish I had called them sooner!

William Brazill

2020-05

Emergencies happen! If you are trying to figure out where to put your trust as we did, look no further. Our electrician found water in our crawl space while he was doing some work for us. Our reaction was, what now? We did some research online, but we did not have much time as we had a major issue. We called 24/7 restoration and we had an immediate response. They were on their way. Being we were over a barrel, we assumed the worse and were expecting to be taken advantage of. Jr. and his crew arrived to access the situation. They donned hazmat suits and jumped into our crawl space to see the magnitude of our problem. Meanwhile Forrest, the job manager, showed up and ran through the issues, costs and remedies they were proposing. Every single proposal that Forrest made from drying to reconstruction was met in a timely and professional fashion. Trust is everything for us and I must say 24/7 restoration exceeded our expectations. Use them with confidence.

Craig Sweeney

2020-05

24-7 was at my property within an hour or reporting a water leak. They got on it right away and were done with the mitigation within four days.Great service from a local company! Thank you!

Mr&Mrs. Miller

2022-05

Went above and beyond to help! After I contacted the company the tech reached out and said they would be on location within a half hour, they were able to help locate my leak and point me in the direction. Wonderful customer service, upfront honest people.Services: Mold inspection, Water damage-related cleanup & repair, Plumbing

Carol Binder

2021-05

We were so pleased with their work. They were prompt, efficient, and well organized. There was no mess left behind and they kept us updated daily on progress.Service: Water damage-related cleanup & repair

Don Pat

2021-05

It was a pleasure having 24/7 help us with our restoration. Their communication was always excellent and work done was professional.

Mitchell Auyeung

2021-05

Dylan, Victor, and the rest of the team was great to work with. Communication was fantastic and the whole process was painless. Thank you for the work.Services: Mold inspection, Water damage-related mold removal

D Brie Doby

2021-05

Prompt, professional, and knowlegable. I'll definitely call them again if I need water removal done again.

Mark Johnson

2022-05

Very timely, professional, honest, and did a great job.

Ambez Miran

2021-05

Came out, got the job done. Quick, professional, great to deal with!Service: Water damage-related cleanup & repair

Jamie Karas

2021-05

Great company use them regularly for business