4.9 (226)
9797 E Easter Ave # B, Centennial, CO 80112
(720) 722-2255
jacktheroofer.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Johanna Wellman
2024-03
I'm happy to share my experience with Jack the Roofer and their team. From the thorough walk-through to navigating insurance and their helpful staff, every aspect of their service was exceptional. They provided valuable recommendations, guided us through the insurance process, and their staff was courteous and efficient. I appreciate Brian taking the time to come out twice to take pictures due to an issue with the adjuster our insurance sent to our home for our claim. Thanks to them, we now have a beautiful, sturdy roof. I highly recommend Jack the Roofer for their expertise and outstanding customer service.
Kelly Kamm
2024-04
This company is first rate. I have used them several times, previously for a leaking roof and also a gutter replacement, but most recently for a new roof, some gutters and a large front window, all due to the hail storm last year. Brian and team came out right away, were always professional and on time and followed up once the roof was completed. The entire team responded to questions promptly and was always helpful. Honest, professional and quality work all three times I have used them!
Joni Dirda
2024-04
After wasting 4 months with an unreliable contractor, I’m glad I contacted 5-star, Jack the Roofer. The hailstorm of May 10, 2023, caused a lot of damage at my home. I called Jack the Roofer and Levi came out to assess the damage and worked with my insurance company to submit a claim. In a short period of time, I received a new roof that took 5 hours to replace, with a great crew.Levi and Josh rebuilt my redwood deck which had to be taken down to the frame and reinforced. My deck is beautiful and so well built I could not have chosen a better contractor.From the people in the office to the workers on the jobs, everyone was so respectful and professional I could not be more pleased.
Paul Davies
2024-04
Jack the Roofer did a concrete roof tear off and new asphalt roof and gutters. What a delightful company to work with. Supply of the roofing materials were hard to come by but they searched statewide wide to find the goods to start. That was the hardest part of the process, we had a new roof installed in 3 days. Very professional with great communication. Thanks team Jack.
Andy S
2024-04
I have experienced the best possible experience while having my roof, and other hail damage repaired. The entire company is extremely friendly, competent, and hard working. From the initial inspection to project completion has been an outstanding experience. This company acted as my General Contractor that was responsive to my requests and requirements, including additions and upgrades, negotiating with the insurance adjuster, and sub-contractors. The project was long, because of material shortages, and other delays, not under their control.
Peggy Wagner
2024-03
Brian went above and beyond! When he came to give us an estimate on the work we needed done, he had some time so he fixed a hole in our gutter!...at no charge! All the communication with the company was great. Fixed some broken tiles on our roof, cleaned out gutters, and replaced some downspouts. I would highly recommend this company!...especially Brian! So refreshing to have a company provide such great customer service and quality work!
Toby Haugen (Toby)
2024-04
We had Jack the Roofer just do some work on an old tile roof we have. They also installed our gutters. They were very well at communicating and did excellent work. I highly recommend JTR!
Jennifer Augustine
2024-04
Brian Gardner was fantastic. We had a small job and couldn't find anyone to come out and add our gutter guards for a portion of our house. We had talked to 3 roofers before him so I am extremely grateful that they took our small job and completed the work. He was professional and even went above and beyond to clear away some of the tree from the roofline before he cleaned the gutters and installed the guards. He also did the same for both of my townhome rental properties which were also small jobs. I would highly recommend Brian and Jack the Roofer for any job, big or small!
Carol & Steve Cwiklinski-Small
2024-01
We had our roof and gutters replaced after a hail storm. The quality of the roof work seems to be very good. The company made an effort to meet our scheduling limitations. Communication with customers can be improved. Most of the time we didn’t know what was going on regarding the cost and work that would be completed. Luckily one of the billing staff helped bridge the gap and things improved. The gutter team was difficult to talk to, only one person spoke any English. If I hadn’t been home at the time of install, it would have been done incorrectly. I had to point out a problem to them, which they quickly remedied.I did not like the billing process, it was confusing.
JosieOllieMom
2024-03
Brian Gardner was excellent to communicate with. He provided us with an estimate to get the gutters and down spouts replaced. The work was done a few weeks later and they look great.
John Hardin
2023-12
Quality and reliable service on our concrete tile roof repairs. Estimate process was thorough and follow-up execution of the project was excellent. Brian was a pleasure to work with throughout the project. We especially liked the automation of the entire estimate, invoice, and payment processes.
barb komdat
2023-05
WOW! I honestly have never met such a responsive, positive, we-can-do-it professional for all the multitudes of jobs on my houses through the years! I had a small but vital repair to get done on my very high roof - No one I’ve worked with in the past was interested in such a small job or able to get here for months, and all said it would be expensive. Thank goodness I turned to Google and there was Jack! His business receptionist was pleasant and professional - no more leaving messages on ‘business’ phones that take days to respond. His estimate was fantastic. But the best part is the man, himself. He quickly stopped by for a look at the job, sent an estimate within hours, and got the job done within a few days. I’ll include my photo of him - he’s the tiny speck way up on the very edge of the third floor roof! (I’m sorry you can’t see the big smile on his face!) Jack has raised the bar in this field for customer service and, from what I’ve read on his reviews, true quality work! I’ll never use anyone else.
Shelly A
2023-12
Brian came to our house to fix the roof. He was very professional and trustworthy. The cost was reasonable. If we have any issue again, I will chose Jack the Roofer.
David
2024-04
Brian, Jennifer, and Jack the Roofer were AMAZING! Super friendly and easy to work with and worked with me to meet the deadline I had to complete the work (and ahead of the storm)...Thank you, Thank you...Thank you!
Robert McPherson
2024-01
This company had wonderful customer service. They completed the project in a timely manner and were professional. They did a wonderful job cleaning afterward as well. I highly recommend Jack the Roofer
S Stulberg
2024-01
The folks at Jack The Roofer were professional, easy to work with and responsive to my situation. I hired them for an end of season gutter clean out and I am pleased with their work, the process and the price.
Roger Jacobsen
2024-01
Called Jack the Roofer for inspection and minor repairs to tile roof. The repair was completed quickly and for a fair price. And the Roofer Brian was friendly, professional, and I would highly recommend.
Christine Searle
2024-05
Very happy with the service we received and the timely manner all the work was completed. The office staff were very friendly and helpful when we needed to contact them.
Deb Walker
2024-02
I have used Jack the Roofer for both roof repairs and gutter cleaning and I use them every year for my gutters. The whole team is great from start to finish. Jennifer, Jack, Catherine and their whole team are always helpful. I know that we will use them again in the future.I used them about a year ago, and again this December 2023. Love the idea of my husband not having to climb up on a ladder 20 feet in the air!Services: Gutter cleaning, Roof damage repair
Kathy Penrod
2019-05
My dealings with "Jack the Roofer" have been through my general contractor who I trust a great deal. So, as a disclaimer, my information is coming through another person. Unfortunately, my experience with Jack has not been good.We needed a roof for an addition and detached garage. Jack was given the tile of choice which had been approved by our HOA. This was a decent match to the existing brown tiled roof we already had. When the roof went up, it was a completely different tile. Not even brown, it was gray. Apparently, he had misplaced the sample tile we had given him and gotten what he thought was the best match. At the same time, he misquoted the cost to us, giving a price much lower than he paid. So he started this game in the hole. (dumb thing was, had he approached us on the matter, we would have paid for the full cost of the tile)Time and again, Jack insisted that the tile was the right match. I have posted pictures so you can see for yourself. Not shown in the photos are the tiles that are buckling, loose and broken.Turns out, Jack himself never actually came out to inspect the problem. When he learned that we were unhappy with the match, he explained that he had already lost money on the job and would be willing to fix that section of tile if he could recoup some of the cost by retiling the whole roof. Well, we didn't need an entire roof. We just needed the new tile to match the old tile. We felt like Jack wasn't being honest or forthcoming with us.Through our contractor, we reached the understanding that Jack was going to come remove the wrong tile he had put up on the roof in order to rectify his mistake. Because we no longer trusted Jack, we were going to have a different roofer retile the addition and detached garage.Well, now it is time for Jack to remove his shoddy work so I can have the other company put the right tile on and he is refusing to do it. He says he has already lost too much money on the job. We are left with his mistake and we will have to pay THOUSANDS to have it removed by another company. What kind of business man doesn't correct their mistake?In my opinion, anyone attaching their name to their company should be concerned about the reputation given to their name. They should be concerned with having integrity and doing the right thing. I get that Jack has lost money on this deal. That stinks. But the fact is, he did poor work and isn't willing to make it right. He isn't even willing to come look at it himself.
Anna Dubnikov
2023-08
What an amazing experience! I've been struggling to find a good contractor to do repairs on my home. I called Jack the Roofer hoping to get an estimate on a roof repair from a hail storm. Jack came out to do a free estimate. I love how knowledgeable Jack is, and detected the repairs that needed to be done right away. Straight to the point, no upsell-- for a very reasonable price and great customer service. You get text or email reminders of your appointment and if you send over a question to the office, you get a response right away. This company is an example to all the business owners and contractors of how a business should be run, and that no job is too small. Jack came out to do the repairs himself. Between appointments worked on getting the tile matched up with the current tile I have and even brought a couple extra ones to make sure- talk about thinking ahead! During the repair, he patched up some work a prior roofer did to make sure it all looked good. My faith in people is looking better in terms of contractors, because of my experience with this company. It's just so hard to find honest and reputable people anymore to do the work for you, without them trying to rip you off. I will be recommending Jack the Roofer to everyone I know. I wish I could call them for all my needs. Jack the Roofer should be the ONLY company you call for your roof repair, you will not be disappointed.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof damage repair
M.
2023-06
My neighbor provided me with a referral to Jack the Roofer since he had previously used Jack's roof repair services and was very happy with his work. So, I contacted Jack the Roofer after the heavy hail and rain storm a week ago caused some roof leaks inside my garage. My whole experience with the company and level of service received was exceptional - the initial call, the appointment reminders, and the roof inspection and repair work. I would highly recommend Jack the Roofer to anyone looking for complete professionalism and quality roof repair work.Service: Roof repair for storm & wind damage
Cheryl R.
2023-10
A while back my son had a major leak on his roof and into his kitchen ceiling and was very pleased with the quality of work Jack the Roofer did in repairing all of it. So when I had tile damage on my roof, my son recommended Jack. I contacted the company and Jack personally came out, giving me an extremely fair rate to fix the damage. I highly recommend Jack and his crew.Service: Roof repair for storm & wind damage
Darrell Fisher
2021-05
I'd recommend Jack the Roofer to anyone looking for great service and a quality installation. The materials came out the day before the work started and in one day the roof was replaced. All materials and spoilage were removed and they left the grounds as they found them. The inspector noted that it was a good quality installation! Pricing was competitive, I found cheaper estimates, but it was worth the money working with this company!D.F.Service: Roof installation
Annette Olsen
2023-08
We had a leak happening into our garage from our roof that a different roof company installed 4 years ago. After the other company blamed the leak on the window sealing (which wasn't the problem), Jack's crew responded quickly, assessed the problem as incorrectly installed flashing and got it fixed right away. Their fee was reasonable, problem solved. Would highly recommend them for roofing as well as problem solving!
Nick Funk
2023-11
Great experience with the Jack the Roofer team. From project coordination to project completion, Jack the Roofer teammates offered complete professional. Highly recommend to anyone in the market for roofing needs.
Craig Hagler
2023-06
While in the process of selling our home, we found we needed to replace our roof which also had solar panels installed. We were in a time crunch, and when we contacted Jack the Roofer and team, they quickly responded, completed this project right on time and it was quality work. Jack personally worked with our family and with the complex scenario of solar... we are very pleased with the results.Services: Roof repair for storm & wind damage, Roof inspection, Gutter cleaning
Jon T. Gerlach
2024-03
Second time I have used this company. Great communication and great service. Highly recommend this company for all your roofing needs and services.
Isaac Hernandez
2023-11
Jack the Roofer stands out as a top-tier roofing company in our extensive portfolio of managed properties. Their consistently exceptional workmanship and unwavering commitment to fair pricing, even during the challenges posed by the COVID-19 pandemic, make them an invaluable partner.
Meredith O'Keeffe
2023-05
Jack and his team were very helpful in getting a cracked tile replaced on my concrete tile roof. His team is very responsive and easy to get a hold of- even over the weekend. Jack completed a free roof inspection and was honest in that no other repairs were needed. Jack worked with me to make sure the color match on the tile was just right. I had received another quote from a roofing company with a $500 job minimum. Jack is very fair in his pricing and saved my family hundreds!Services: Roof inspection, Roof repair
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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