Old World Roofing

Josh Taf

2024-04

I recently had the pleasure of working with Old World Roofing and project manager Chris on a roofing project for my home, and I must say they surpassed all my expectations.From the very first consultation to the final completion of the project, Chris displayed exceptional professionalism, expertise, and a true dedication to quality. He took the time to thoroughly inspect my roof, patiently answered all my questions, and provided a detailed breakdown of the required work.Moreover, Chris's communication skills were top-notch. He kept me informed about the project's progress and promptly addressed any concerns I had. His friendly demeanor and willingness to go above and beyond made the entire process stress-free and enjoyable.Overall, I am thoroughly impressed with Old World Roofing and Chris's professionalism. I wholeheartedly recommend them to anyone seeking roofing services. If you're searching for a company that delivers exceptional results and exceptional service, look no further than Old World Roofing. Thank you, Chris, and the entire team, for a job well done!

Daniel Hensley

2024-04

Old World Roofing is easy to work with. They gave a written estimate and followed through until job was complete. No run around or double talk. Chris was patient to explain things and answer questions. I have used them twice plus referred them to others.

Ellin Jensen

2024-04

Beautiful job and a beautiful roof! Everything was done well and as promised. The job site was neat and clean as well. Thank you!

Jonathan “Jon” Spieker

2023-05

Old World Roofing provided excellent service and I'm so happy with them. They came out and did a roof inspection. They found and documented in photos a few cracked tiles on the roof that need to be repaired/replaced. They also found that the roof jacks were all worn and needed to be replaced after 23 years. As we're getting our windows replaced in a few months we decided to hold off on the tile repairs until the windows are completed, but we went forward with the roof jack repairs. Once the windows are done, they will come back and re-inspect, make sure there isn't any additional tile damage, and we'll move forward with the tile repairs. Great service from the inspector (Steve Houston) to the person that did the work on the roof. Thanks folks for a great job!!Services: Roof inspection, Roof repair

Myra Brooks

2022-05

Do NOT HIRE this company. This is the most unresponsive, uncommunicative and deceptive company I’ve ever dealt with. As an older, single woman I rely on professional help for upkeep on my property.After losing trees, fences and having my roof damaged in a wind storm I contacted Old World Roofing on Feb 18 for an estimate on the roofing part of the repairs. Steve eventually made it there on Feb 28. He said the estimate would be sent the next day.A week later there was still no estimate and I had to contact the company again to ask him to send it. The estimate turned out to be – by their own admission later – quite inaccurate, but I had no way to know that at the time.In good faith, I agreed to the price and asked for a date to get the work done. After that I didn’t get ANY call, email or message at all for 17 days. It was clear they were blowing me off in favor of bigger jobs.Obviously, I couldn’t sit around with a damaged roof, hoping they might call me one day. So on April 8 I found another company that was much more helpful and provided a more timely and complete bid for the repair.Then today, completely out of the blue, with NO warning, NO phone call, no advance notice – much less request! – Old World sent a crew to my house and started tearing the roof apart. They arrived at 10:20 (per security camera) and did not even notify me until 12:15! And then they only called to attempt to explain that they were going to jack up the price!Now they claim we had a “contract”, in spite of no date set for the job. It seems they just waited till they had nothing more lucrative to do and then tried to weasel back into a job they clearly didn’t want and tried to gouge me on the price as well.DO NOT fall for this company and their shoddy business practices.

Keena Broughton

2020-05

We had a great experience using Old World Roofing after hail damage. We used them as the contractor for all our home repairs and they did a great job. David was great to work with, responsive, and prompt. I would use them again if we have issues come up in the future.

Pupmom K.

2018-05

The best customer Service! The roof that this wonderful company put on is excellent. The foreman that coordinated all the work was cordial and polite. He knew exactly what he was talking about when it came to information about roofs. The roof we have now is metal. We are protected from hail. The workers showed up on time and did great work. I recommend this company to anyone who needs a new roof, excellent workers, and above all a nice man who oversees all the work!

Terry Biggs

2018-05

I got my roof and gutters done by old world roofing after the hail storm in 2016. The company did a excellent job with my roof and gutters. The house looks beautiful and they did it in a timely matter. The customer service was also excellent. Overall, this is a great company and I had a great experience with old world roofing. I would highly recommend old world roofing.

Mitch Chisholm

2021-05

The professionals at Old World Roofing and Restoration did an amazing job. Their team took time to talk with me and make sure all my needs were meet. I used them for a carpet cleaning service and I would recommend it to anyone who needs carpet to shine like new again.

Shanon Eckrich

2021-05

We used Old World Roofing to clean our air ducts. They were amazing! They were very thorough, professional, friendly and did such an outstanding job. We will be using them again and will recommend them to all our family and friends!

Ronald Magruder

2020-05

We had a wonderful experience working with Ricky Hernandez (contractor) post hail damage to our roof, siding and gutters. Ricky was timely, responsive, and got all the work completed. Ricky is personable, friendly, honest, and professional. We highly recommend Old world Roofing to all future customers, especially Ricky Hernandez as the contractor.

Elvis Presley

2018-05

Just had my roof replaced by Jose and his crew. Had three quotes including one from Old World Roofing who came in the lowest by far. I was also on a short timeline before closing on the house and Jose came through big time for me. He was inspecting my roof at 5:30AM the next morning (weekend/Saturday) and had a qoute to me by 7AM. He had material ordered and loaded Monday and my roof done on Tuesday. Communication was great throughout the entire process. Good customer service and honesty are the most important things for me and I am extremely happy with both from these guys.

Wes Tivel

2022-05

Thanks to Old World Roofing and Particularly Carl who was able to locate excess inventory of some tile that is no longer made but that we needed on our house due to damage from the February 100 MPH winds. After repairs, the roof looks great again.Service: Roof repair

M W

2018-05

Old World Roofing did an excellent job on my roof. I ordered a high end roof and received it along with outstanding office customer service. Their restoration department cleaned my duct work and did above and beyond what I was expecting. I will be using Old World again after the Holidays to clean my carpets throughout my home.

Troy Jerkins

2019-05

David was a extremely helpful. I only had to start my claim with the insurance company and he did all the rest when dealing with them. The work they performed quality work at a fair price. Would definitely work with them again if needed!

Brian Eckrich

2018-05

Not to long ago I had my carpets and tiles cleaned and now weeks later it all still looks amazing. I can't believe how great it all still looks. Besides how great everything still looks, is how amazing I was treated by Mike Davis and Dan Antoon. These two went above and beyond taking extra precautions to protect my furniture and walls. They are also possibly two of the nicest people I've met in the service industry. Great work and thanks for the job well done!!!

Joel Godfredson

2020-05

Hard to communicate with: I first called Old World Roofing on 9-10-2019. The operator transferred me to the tile specialist Chris. I left a detailed message to call me back. I never heard back so on 9-24-19 I called again. This time the operator transferred me to Chris and the phone hung up. I called back three times in succession and I was immediately transferred as no operator picked up, I was just transferred. Each time the call was disconnected. I tried one more time, was transferred and Chris picked up the phone and asked what kind of a crank call I was. I asked what he meant and he said he thought I was a Robo caller or some prank caller. Weird. Any way, I finally made an appointment with Chris to come and look at my roof at 9:00 on 09-24-2019. The time came and went and no one from Old World Roofing showed up. Finally, at 11:00AM, I called Old World Roofing, talked with the operator telling her that I had an appointment and that no one had shown up. She transferred me to Chris' phone where I left a voice mail explaining that I was waiting for our appointment. It is now a day later and I still haven't heard from Old World Roofing. Too bad. I decided to call them as I have seen their advertising on TV and figured they needed some business and was reputable. I guess I was wrong. I actually don't know how they say in business with the kind of service I received.

Donnie Osterbuhr

2018-05

I've had my roof done be for but this place does awesome work their people answered all my questions and their crew did a great job. They did all The foot work even with my insurance company a d that's big for me I'm a disabled veteran . The quality of the .material compared to what was on my roof is night a day in amazed I would recommend them to any one. I will use them again if I need them. I hope I don't

Sven Schwalbe

2017-05

My wife and I contacted old world roofing last fall to get a skylight replaced. A nice individual came out took some measurements, provided us with a quote, but that was it. We contacted Old World Roofing a couple of times to schedule something, and received only empty promises.

Carol Piano

2018-05

January, 2018. We were amongst the thousands of others who had massive damages from the July 2016 hailstorm. We chose a different company to replace our roof (because of bad reviews I'd seen for Old World Roofing), but had no choice when it came to gutter replacement because unfortunately, Old World is the only contractor in town who can provide the Valor Guard gutter protection system that we wanted. Notice the date of my review? They JUST addressed all the poorly installed sections of the Valor Guard and gutters THIS month!!!! Their lack of communication and concern was maddening and the lousy installation provided insight to the bad reviews. I am going to contact Valor Guard soon with details of our bad experience with Old World and suggest that they find a different roofing contractor to represent/install their product.

Amy Hughes

2018-05

*Update!! Sales rep saw my review and decided it was professional to send me a text message saying that he felt “disrespected” by my review and that I should “think about how my words effect someone else’s future”. So unprofessional! Do good work, you would get a good review. Horrid customer service!They completed the roof, my gutters, they contracted out to do our painting and windows as well. I will start by saying the people that they hired to do the paint were great, they worked fast and the paint came out beautiful. The contractors that came to do my windows were also great and that went smooth. The work that Old World did themselves is where I have issues. My gutters are falling down for the 2nd time already. When the gutters were being installed one of the workers put a nail through his hand, which was terrible, we gave him some peroxide and a towel and bandages, and we assumed he would be off to get it checked out, turns out he kept on working after being injured and the portions that he worked on are the places that are falling down. I am not upset that he got injured, but I am upset that the gutters were done poorly and now they are coming down for a second time. The roof so far is okay, however the people who did the roof left nails all over the place. I have a dog and a two year old who play in the yards and I was finding them for days, as well as pieces of the old shingles all over my back yard. Other issues I seemed to run into was with our sales person, and main point of contact, David. He was great at first, nice and informative. However, we made the mistake of letting him know upfront about our insurance claim which turned everything into what felt like a battle for him to get as much money from OUR insurance claim as he could. As we got further into things we would find work that we were being charged for that was not completed. For example, our house was painted before they fixed the damaged siding, money was included in our claim to fix the damaged siding, but it was never actually done. Had we not noticed that the siding was not done, he would have just kept the money for that portion of the claim. When I brought it to his attention, I was basically told that it was my fault because I was aware the siding needed to be fixed also, but I let the house get painted first. I am not a contractor, I have no idea what order they do things in, especially when David had already gotten general contractors overhead and profit from my insurance company, he, and Old World were working as our general contractor, they should be responsible for overseeing when, and what work gets done because we have no idea in what order they compete their jobs. When the windows were being installed, there was to be 6 windows I think it was, but they only did 5. Again, he did not mention a thing, we had to mention that they only did 5 when they were there, otherwise he would have again kept all of that money. There were several situations we ran into where we felt like he was looking to make more profit. He contacted my ins. company to talk to them about getting overhead and profit after they already denied it and then blindsided me by calling me on three way with them to get permission to send him our paperwork to do the overhead an profit. We went from the end of December until February without hearing anything and he just blamed it on the holidays. When we did hear from him it was because he wanted to collect payment. I received several text messages during conversation with him that were rude because he did not like what we were saying. People showed up unannounced and I asked for that not to happen. Today people showed up while I wasn’t home and he told me that his regional basically does what they want and that we need to just “do as they say”. I am not okay with that. There is so much more that I cant fit here so I will just say I would not recommend using them unless you are not going to be doing an insurance claim, if you do, stay on top of what work is getting done and where your money is going.

Michael Growney

2020-05

David Barajas has earned our trust. Old World fixed a totally botched job by another roofer in town. Jesus was spot-on with tile cuts on a 7k sq.ft. home, and worked very well with my wife also. Respected our property, no "collateral damage" of property, and showed up on time as promised every time. I would use them as my G.C. if needed due to the great communication. Great work on a complicated TILE roof!

Doug Evans

2020-05

The owner and office staff very pleasant to work with but , the company that installed the roof on our house I wouldnt hire them ever. Metal flashing was not applied with any skill . Wood showing on edges where flashing should be . Flashing is away from the house in one spot 3/4 " . The flashing on the shed is not even cut right to match other sides . Told sales rep and showed the problem to and was told that the company was way behind and would be awhile before they would fix the problem . I believe this took place in June of 2019 . Make sure every thing the sales person tells you is in writing on the contract before signing a contract . Nails are still being found in our yard . Poor service from this roofing contractor.

Daniel Taylor

2016-05

I wanted to write a review what our experience with Old World Roofing and Aaron was a good one. Unlike a lot o reviews were all they do is give glowing comments, we actually had a hiccup with our experience. But, here is were it matters, it was resolved in an objective and fair manner. Often we hear about the bad things with a company or they are exaggerated. In this case we had some issues, but trails are where relationships and confidence is built. We will absolutely be using Aaron and Old World Roofing for any future needs.....because I know I can count on him fixing any issue no matter how small. They have earned our trust and they did a great job on our roof.Dan T.

Karen

2018-05

Initially, they wanted all the insurance check up front. Then I didn't hear anything for months. They said roof would be done in 3 months. They Finally did it 5 months. To get house painted, we waited another 5 months!!! But, the kicker was the first guy we worked had promised everything would be done within the insurance budget, and we wouldn't owe the deductible basically. He got sick, and they sent another guy out who didn't do all that the first guy promised. Such as painting all four sides of our house. By then we just wanted to be done, but they billed us and said we still owed for the thousand dollar deductible. Even though it was because the first guy said we wouldn't have to pay that, that I chose this company. One year later they finally finish, paint 3 sides of a house and stick us with 1000 bill. Just saying we got the run around and they don't seem ethical or prompt. They seemed to end up doing the bare minimum. Instead of replacing shingles, they scraped and painted them. Guess what they look like they were damaged and someone just painted and painted over them. Shotty job and bad bad customer service. I would not recommend them.

Broadmoor Springs Apartments

2021-05

I will make sure to always remember Dan and Christine at Old World. They were on schedule and all work was completed without a problem and quickly!! I would recommend them for any restoration problems you might have. Just a great crew to work with!!Service: Water damage-related cleanup & repair

David Eggleston

2020-05

Started out good, with no money down until job was underway. But then it just went downhill from there. Almost a year to get the work done, when all the other contractors were getting things done way faster. The installed shingles are so poorly installed I have had neighbors asking who did the work so they know who to avoid. ALL of the new gutters they put in leak at every seam. And as for no money to start, that doesn't help much when the contract charges you exorbatent rates for failure to pay immediately on the invoices and they will bill you in full before the job is done. So its either pay up, or take your chances in court of owing way more.

Zach Herring

2019-05

So old world roofing also offers a restoration side of their company. They do smoke damage, water damage and carpet cleaning. Mike was on time with a good attitude. He told me he has been cleaning carpets for total of 6 years(2 with old world) so he definitely knows what he is doing. Mike will give you alot of information on how to continue to keep it clean. So please if anyone needs their carpets cleans, call them, and ask for Mike. Good job sir.

Lynne Schlaufman

2018-05

They arrived early and finished in one day. They cleaned up before leaving and literally, left nothing behind. I think my yard was cleaner when they left than it was before arriving! They have put two roofs on my house and will always be my roofers. Very nice office staff and very helpful.

Jessica Shaffer

2015-05

They came out quickly, they were able to explain things much deeper than the roofer that came out before! They spent time with me and were able to do the job cheaper and included more than the other company! I was treated with respect and not just another homeowner. I won't ever call another roofer!!!