Restoration King

Jasper Sojourner

2023-12

Jim is incredibly fair, he literally saved me life making this restoration possible, whereas a competitor wanted to charge 3x as much. Very honest company with integrity, Jim is the very best person you could have working for you, but he might make off with your tools if they are pink. And there is Dave and Eric. Eric will make you laugh out loud, all are very easy going, and professional experts at getting things back to normal and better than before. 5 stars

Mason Wren

2023-11

They seem like good people, but I experienced a lot of poor business and communication skills across the board. I needed mold remediation. I went with them because it felt like they truly cared, and they used non-toxic plant-based chemicals. But there was a LOT of lack of follow through. I asked for documentation in the first phone call, but they forgot to send it until later. It took a week to get an initial estimate visit, then multiple weeks to actually get an estimate. Multiple promises were made to get it to me but I had to keep following up, getting more delays. Seems like there may have been personal issues for the estimator, and he was really busy, which I understand, but it would help to have better communication with accurate expectations set. The actual estimate was more than twice the amount quoted (ball-park) during the initial visit. Then another week before they could start the job. Those doing the work were amazing. They did a great job, working hard and fast. Going the extra mile. But there was zero follow-up from the project manager after it was done. I reached out with a question and I never heard back. Just received the bill. I guess they are so busy they don’t need to be good with business or communication? That’s what it seems like. Prices were better than some competitors, so if you don’t mind a lack of communication and longer wait times, they did great work.

Andre Canady

2023-07

Jason and his crew are incredible. they have a crew that is skilled enough for what seems to be any job, and do it well and professionally at that! They are excellent at guiding you through the process and they get things dry so quickly! They are the company for you!Services: Flood restoration, Remodeling, Mold inspection, Tile work replacement, Repair water fixtures, Water removal, Flooring, Mold mitigation, Water damage-related cleanup & repair, Painting, Repair flooring

Eric Kirchner

2020-05

Cover your Stuff or they will just Paint right over everything. They took very limited care to cover the few things that were left in the rooms they worked on, including a brand new Washer and Dryer. They didn't even bother to move them slightly to paint behind, and rather just sprayed up to it, not bothering to cover it.I was told they would cover everything that was left, but they took little care to take care of that. I cannot recommend this company based on this experience.

Jessica Brown

2020-05

I recently hired Restoration King to do some work for some clients of mine. Jason was extremely helpful, professional, and quick to respond. I met his crew while on the job and they too were very professional, what I wish all trades were like. The work they did was fantastic! After they restored everything, you would never know there was ever an issue with water damage or mold. Not to mention, when comparing pricing, Restoration King offered the most and at the best price. I HIGHLY recommend them and will continue to use them for future work.

Sarah Mescher

2023-09

Took three months to do a job that should have taken two weeks. Oh wait, the job still isn’t done because it’s been a month since they left an incomplete job that will take 10 minutes to complete. Also refusing to send photos of the damage so I’m unable to work with my insurance. They do not care and seem to take little pride in their work.

Ashley Carpenter

2022-05

Had a leak in my ceiling, and initially tried my home warranty to find out what the cause was. After having a plumber and HVAC come out, I finally gave up on them and called Restoration King. They already had great reviews online, along with the BBB. So as soon as I emailed them, they got back to me immediately and quickly deduced where the leak was coming from. They fixed my ceiling promptly (which was causing me extreme stress) and re-did the flooring in my bathroom where the leak was originating from. Thank you, Jason Brandt for a job well done!Services: Flooring, Repair flooring

laciesheree

2021-05

Our roof leaked causing major damage to our drywall and Jason and his crew came in to save the day! They were professional, on time and some of the nicest people we’ve had in our home. They were so great, when a pipe burst, we called them in again! The second time they repaired and tiled the ruined floor and made it beautiful again. Can’t recommend them enough!

chris abrom

2020-05

Jason and his team did absolutely a wonderful job restoring the minor water damage in my house caused by a leaking toilet. The results of the repair exceeded my standard. My tenant told me that they couldn't even tell any repairs have even been made to the dry wall. He always responded to my calls in a timely manner and kept me in the loop with every step of the repair process. This was my 1st time ever using Jason's services, but the 1st impression was 5 star. For any of my fellow active duty landlords out in Colorado Springs, I highly recommend him to take care of your restoration needs when you were are out of town.

Vickie Gibbs

2022-05

Working with Michael was a pleasure. He is honest, professional, and was accommodating to me making for a less stressful situation. The price was very reasonable and the quote was not padded for unnecessary things like some other quotes I received. The restoration team did a good job and was also very pleasant to interface with. Thanks to all!Services: Water damage-related cleanup & repair, Water damage-related mold removal

Dyan Osborne

2020-05

Our company has worked closely with Restoration King for years! We can always count on Jason and Boris to give us a fair, knowledgeable assessment of any situation. Their communication is exceptional and I appreciate how they take the time to make sure I understand every aspect of the restoration process for each job. The pictures they include in every job really help to explain and support what is going on. Restoration King is my top choice!!

David R. VanDinter

2020-05

Exceptional service and pricing! Jason and his crew are symply amazing! He smashed the competition's price by 60% and provided excellent results. I had Jason and his crew insulate and seal my crawl space this winter. Within 8 hours the job was complete and other than the finished product, you didn't know they were there. Within the first month, I noticed a huge difference in the comfort of our home and a $40 reduction in our gas bill. I highly recommend their services. What ever the job and no matter the size, you can rest assured you are receiving their best service.

Y K

2017-05

I worked closely with Jason from Restoration King and he was able to provide fast and friendly service. The initial inspection was quickly done and it was a mix of efficiency and some enlightening education. I found Jason to be extremely honest and upfront with all costs and recommendations. We eventually went with their mold remediation services as well as repairs to our exterior deck and various other minor items. Everything was completed on time (within one week) and a substantially lower cost than other companies. Very happy to work with Jason and to have found a reliable company.

Natalie H.

2017-05

Jason and his team did a great job fixing up the crawl space in my home! I am so pleased with their work and professionalism. After my initial phone call, they quickly came out to give an estimate, and were able to complete the job within the week. The finished product looks even better than I expected. I highly recommend Restoration King!

Julie Garner

2020-05

This is an amazing company! They came in and cleaned my carpets for me before we moved to our new apartment, and honestly they never looked better. When our apartment did their walk through before we moved out, even they were impressed with the job they did. Their staff is helpful, friendly, and highly professional. With the holidays coming up, if you want to impress your guests with super clean carpets, I would highly recommend letting them do the heavy lifting for you.

Kat Hanson

2020-05

The pipes in my home burst when I was staying with family while not husband was deployed. Jason Garcia came to the rescue!. He is kind, respectful, fair and extremely helpful. I HIGHLY recommend him to anyone who needs his assistance.I got other quotes but they were way higher as everything was priced separately. I will forever use Jason at Restoration King. Hes AMAZING!

Jenna Moore, Performance Dietitian

2020-05

The Monday before Christmas was a bit more stressful for us this past year than others. At 9:30 pm, I crawled into my crawlspace only to stare at gallons AND gallons of water that had leaked from under our flooring - I was devastated. I ended up leaving a message on Restoration King's emergency voicemail. 30 minutes later, and for weeks after that, the staff at RK, and especially Jason Garcia, were attentive, empathetic and more prompt in their responses than any other restoration company I have ever worked with. I absolutely adored this crew and there is no one else I would recommend in town other than them for any project that you would need. Thank you all so much for everything you have done for our home!!! - Jenna

Lindz W

2023-05

If I could give these guys more than 5 stars I definitely would. They did outstanding work from start to finish. They were at my home within 30mins of calling them.. They are friendly and professional every single person I talked to and who came to my home to do the work. I would HIGHLY recommend them to anyone who needs this line of work done in there home!!Services: Water damage-related cleanup & repair, Water damage-related mold removal

Phil Fettig

2020-05

It all started with an indoor waterfall coming through the ceiling, and in a panic, we saw a Restoration King vehicle and dialed up the number from the side of the vehicle and from that moment on, all was taken care of and peace of mind was given. Jason and his crew were phenomenal, to the time arriving and getting the work started, through the project making sure everything was done right and with quality workmanship. These people are just simply the best!! Thank you for all you guys do!!!!!!

John S

2018-05

We had a toilet leak which impacted some hardwood flooring around the toilet. We also discovered that we had some mold under the hardwood. I called Restoration King and spoke with Jason. After hearing about the situation, he gave me some information that I could utilize until they could come out to the house. Jason is extremely knowledgeable and knows how to relate to a homeowner that is stressed out about the situation! Restoration King came to our house and got to work. They were very professional, neat, cleaned up after themselves, and did an outstanding job of remediating the mold and taking care of our problem. They left a filtering system which cleaned the air in the house for 2 days and then Jason came by to pick it up and re-inspect the area that was treated. While here, they again took another moisture reading of the floor and answered all of my questions and concerns. Overall experience with Restoration King was amazing and would recommend them to anyone!

Terry Stresemann

2020-05

I was sick for a long time from mildew in the crawlspace in our home caused by a water leak. Jason was amazing in how he handled our repairs. He was extremely careful to make sure that our home was mildew free and no longer a threat to my health. He was very professional and always prompt. We used his services twice and both times we were so pleased with him and his impressive crew.

Lance Holmes

2022-05

Jason was called for a difficult emergency project. He met us right away. I appreciate his quick response, and plan of action to resolve the problem. I had called two other companies that did nothing! I will refer Jason, and Restoration King every time in the future! He communicates throughout the process, and his professionalism was fantastic from start to finish! Thank you Jason!!Services: Sewage cleanup, Repair flooring

Jeff McIntosh

2015-05

Outstanding!We got back from Christmas vacation to find a burst pipe that had been running into the ceiling of our basement for 4 days. What a mess.We called Restoration King and they were there in an hour and had things in order and drying out that afternoon.Once the adjuster came out, they oversaw all the work... all new drywall and ceilings, texturing, paint and carpeting. The quality of the work was excellent and Tracy (our project manager) did a great job communicating and ensuring we knew what was going on.I can't say enough about how happy we are that they did the job. I would refer them to anyone and will always use them in the future.Thanks guys!Jeff

Eric Steele

2023-05

Jim and his team were fast and neat with the work. Vary attentive to detail. Worth every penny. Jim took care of details I missed. I highly recommend this team.Service: Remodeling

Kayla Fong

2019-05

Jason & his team was amazing! Each person that came in my home was friendly, polite & professional :) they got the job done quickly! & correctly! :)Answered my thousands of questions i had & put my worries to rest!I wish i could give 10 stars!!!!So happy to have my house back to normal :)Jason went over and beyond with connecting me with whom i needed very quickly!I CANT SAY THANK YOU ENOUGH!!!!

chris todd

2021-05

Excellent service. Had a crawlspace flooding issue in the recent storm and they showed up within 30 minutes - incredible. Found the issue (disconnected downspout eroding soil away from foundation under porch) and resolved it within the hour. The owner showed up and explained what they could/would do, and they spent the next three days doing it exactly as promised, on time, and with respect and professionalism. Cost was entirely reasonable for the situation and fully itemized.I can verify their remediation is working, as the humidity in the flooded crawlspace has now dropped lower than it’s ever been - even before the event (see photo).I really wish more services and small businesses in the area would take a lesson from these guys. Their honesty, straightforwardness, and follow-through aren’t what you always see these days. Highly recommended.

Gytha Hinkle

2015-05

Professional, competent and quick to respond.We used Restoration King for our home when our basement flooded. They arrived promptly handled things beautifully.Additionally, we use Restoration King exclusively for cleaning the carpets in our rental properties - they assess the condition prior to cleaning it to make sure we are using our money wisely. We are always pleased with the results. I would HIGHLY recommend them!

Juphro

2023-05

I've never had work done by them. However, I was on Highway 24 on my way into work this morning and watched your Saturn Vue cut off not only me, coming up to a stop light nonetheless, but 2 other people. If their work is anything like their driving, I would avoid.

Bobbie Denis

2018-05

Upon discovering a water leak under the kitchen sink; I called Restoration King to mitigate the water damage. Jason came to my home and after evaluating the issue brought in equipment to dry everything out in order to ensure I did not have to replace my cabinet, flooring, or any subfloor impacted. Jason was extremely polite, helpful and knowledgeable. If I have any problems in the future I will be sure to call Restoration King and request Jason.

Kari Aho

2015-05

We got a referral for Restoration King from the BBB. We needed quick assistance, as our pipes burst on New Years Eve. From initial intervention, to project completion, the entire team was professional and courteous. Some minor communication issues with the carpet company which Tracy and his team handled themselves. We are very pleased with their work and would recommend them to others.