4.6 (16)
1322 N Academy Blvd suite 114-h, Colorado Springs, CO 80909
(719) 638-5802
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
chuck speck
2019-05
Fantastic experience start to finish. Kevin and Adam were professionals right out of the gate and the proposal I received was well priced against the competition. Communication was stellar throughout and when it came time to having the roofing work done, they were fantastic. The crew worked long hours and finished a day and a half AHEAD of schedule! Clean up was well done and management was onsite to walk me through before the project, during and after it completed to ensure my satisfaction. Excellent service and concern for my property throughout. Would definitely use them again!
Brian Crippin
2013-05
Western came recommended from my insurance company as one of their preferred specialist. They turned my small roof in a single day. Initially I had a couple small concerns and they addressed those in a prompt and professional manner. As a result, I am very impressed with their quality, performance and most of all their commitment to customer service. I would recommend them to anyone!
Kit Spahn
2016-05
Western Roofing Specialists is a reputable company that tries to please the customer. My new roof was very complicated and took a long long time to be completed because we changed the scope of the job part way through the work. It was confusing for everyone but ultimately, I have a beautiful DRY new roof. I recommend Western Roofing Specialists.
Bill Blount
2019-05
Kevin and crew went beyond the call of duty on this roofing project. The house had been vacant and for sale for four months when the roof got damaged by a bad hailstorm. By the time the insurance claims were in, it was well into winter, and there were no takers yet on the house. I told Kevin that we could put things on hold until it warmed back up, but luckily for us, we had three offers on the house in late January. The one we accepted was set to close on March 8th. Unfortunately, it was right in the middle of winter. Kevin shifted into high gear. We were no longer living in Colorado, so Kevin managed the project, met with realtors and insurance adjusters, battled snowstorms and kept us informed and up to date. The team finished the roof on closing day (which the buyer moved up by one day) as the snow was starting to fly. You just can't find service better than Western Property Services. Thank you Kevin and the whole team who got it done.
Stephen Drake
2019-05
No way could I recommend this Company. I hired them to rebuild my deck, a rather small deck 10x16, the whole process took three months and they actually had to hire someone else (an independent contractor) to do it correctly. They actually told me their crew did not know how to fix it to pass inspection. Not even sure how you could bid for business without the right people on staff. At one point I was told the foreman walked out but then they asked me if I would call him because he wanted to make it right, he wasn't going to call me I, the customer needed to call?!?! The first build, about 80% "complete" had to be totally torn out and the hired contractor rebuilt it. Additionally I think once in the whole process did Western call me with updates or information. I had to call to find out why the crew never showed. The work they did do was never going to pass inspection and even when they took down their attempt before the contractor came in they left all of the screws etc. just strewn around my back yard, the photo is from my sone after he picked them all up because he was concerned for our dog. I again had to call and got two different messages, first they didn't even know the crew had left and then they did know and were coming over with a magnet... more then four hours later. This is just an overview of my experience and I would guess the owner, if he reads this might respond with several excuses or "explanations" including something about using re-purposed decking but then again he never really took any responsibility for anything and I felt like he just wanted to avoid the whole negative experience. The only bright spot in the whole thing was the office manager, I think she was the only one in the company that really knew how to do her job. The whole experience was just not good and Kevin said he was going to send me a link to a google review because he did not want all five stars. He never did, I had to go get the review myself. I mentioned to him at one point in the process that I don't care if you mess up it's how you handle the mistake. Nothing they did (Western) made the mistake right only exasperated things, the independent contractor was the only one (ok, and the office manager) who did it right. Kevin even tried to use that comment to make it seam like they did something right at the end, sorry Kevin, it does not work that way and I am not manipulated by my own words.
Meganne Bransford
2019-05
We have used Western since 2004. When we have a need for home repair we call them first! Family owned and operated, Kevin is trustworthy and makes sure the work that's done is excellent! We would and have recommended Western Property Services to friends and family!
Neal Marrs
2019-05
Commercial re-roof our pitched and flat roofs provided Excellent customer service, quality materials, professional installation, clean-up performed daily, quality knowledgeable crews, inspections and good communication throughout the installation process, produced an enjoyable, fast, reliable and quality re-roof experience! Awesome job by all staff and crews, Thank You! Facilities!
Victor Finnell
2018-05
Great company! They actually care about their customers. Kevin (the owner) stopped by and looked at repairs for my roof. He gave me a great deal and was super cool. I really recommend these guys. *thumbs up*
Rosendo Casarrubias
2019-05
A great experience with the professionals at Western Property Services. They were helpful every step of the way, even as far as communicating with the insurance adjuster to ensure he knew there was more damage than expected. They came out immediately to mitigate the damage and followed up with us to make sure the tarps were holding. Thanks again guys!
Chad Rueffert
2013-05
Western responded promptly despite the huge hailstorm that had everyone in the city calling. They had the job done extra quickly since they knew we were headed out of town. They showed up on time and did the job correctly and worked hard to keep us informed along each step of the process.
Frederick Slane
2016-05
Quick and professional. This is the second house where Western Roofing Specialists has replaced an d entire roof for us. I highly recommend them.
Gary Tickman
2019-05
from start to finish these guys are excellent. took care of all my concerns and did it in a timely and professional manner. would recommend to one and all.
Daniel Calhoun
2021-05
Used them for interior paint. The project was completed late and I am not happy with the end result.Service: Paint indoors
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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