Aspen Roofing & Exteriors, Inc

Christina

2021-04

DO NOT DO BUSINESS WITH THIS COMPANY- BEWARE. On 8/20/2020I contracted with Aspen Roofing & Exteriors 140 Sheridan Blvd, Suite 306, Denver Colorado owner Todd Halaburka I signed two contracts for hail damage to both my houses and I gave them $13,304.64 and they never did any work ever! They actually damaged both my houses by ripping off siding to submit to insurance company.They are in breach of contract and have been since September 22.My sales person Jeff Thimesch started harassing me, demanding I give him money and for me not to give it to “slimball Todd”. I learned the company fired Jeff Thimesch and I also found out that Jeff has felony charges for contractor fraud and most likely wanted for prosecution in Monroe Louisiana.After numerous dates that came and went and no work being done and Jeff harassing me, I decided it is best to cut ties with this company immediately. I sent Todd Halaburka a certified CEASE AND DESIST letter on 12/16/2020, due to breach of contract and I also learned Aspen Roofing & Exteriors are not licensed roofing contractors in El Paso county and cannot install roofs.As of today Friday 1/8/2021, Todd Halaburka has not reached out to me or refunded my $13,304.64.I will be pursuing legal action, contacting the El Paso County District Attorney, contacting 9 news investigators, contacting the regional building department and of course I will give as many google, Yelp, Facebook reviews as possible.Aspen Roofing & Exteriors solicited my business by going through the neighborhood after our July 12th, 2020 hail storm in Colorado Springs.

Shawn B.

2023-12

The owner is a snake. He hit me from behind in his work truck and instead of calling cops like I should have I trusted he would tell the insurance company was at fault but no he ghosted me . If that’s how he runs his company then I would want to know exactly the type of person and company you are dealing with . BEWARE

Martha Bautista

2023-04

Aspen roofing was a great company to work with on our roof. Everyone I dealt with were extremely professional and respectful of my property. Salvador & Elizabeth worked with us through all the details and what to expect each step in the process. The workers who installed the roof did an amazing job and cleaned all debris from my property and my neighbors. If I ever need more work done on my home, I will contact Aspen Roofing & Exteriors first.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation

brian lee

2023-04

worst company I HAVE DEALT WITH THEY WILL TAKE YOUR MONEY AND NEVER FINISH THE JOB ( STAY AWAY FROM THEM ) Had to TAKE THEM TO COURT AND WON !!!!!!!!!!!!!! AND THEY ALSO DO NOT REPLACE ITEMS THEY SPRAY PAINT OVER AND CALL IT NEW SCAMS as you can see by pictures IT DID NOT PASS INSPECTION!!!!

Lynn Hegstrom

2021-04

We replaced a hail damaged roof. Aspen Roofing was very polite and efficient. They gave us roof samples and addresses to view roof quality and colors. All the workers were efficient and hard working. They even used a magnet to clean up any stray nails from our landscaping from either the roof removal or the new install. From start to finish they were responsive, friendly and diligent. Even through the Corona virus pandemic they maintained social distance and were courteous about our health and home. I would recommend them wholeheartedly.

Miguel Gonzales

2023-04

Did a great job. NEVER had any problems getting a hold of them. Great cleanup only found one nail. The work was completed in a timely manner and is excellent quality. They dealt with the insurance company on their own, so I really had nothing to do at all. I would definitely recommend this company to anyone.Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof installation

Suzanne Lawrence

2019-04

A great experience from the beginning through the process. We are in Fort Worth, and just loved the results. The team is always available for questions, and worked with our insurance company to make sure things were replaced as needed after the hail. Jacob Ortiz, the project manager, is thorough, with great attention to the details of the project. He explained everything so well, and was always easy to reach, either right here on the job, or by phone. The roof was completed in one day, and looks great! The warranty and workmanship of the roof is outstanding! After a strong rain, we had no more leaks! We are super impressed by this company, in their responses, and work ethics. Thank you!

Tim Crist

2017-04

Very please with the professionalism, the work process and the fished product that Aspen Roofing & Siding provided for our house. They were very thorough in looking over all the damages that needed to be addressed and worked with our insurance agent to make sure all issues would get covered by our policy. I will be using this company to do my next roof and will recommend them to all my neighbors and friends to take care of their roofing needs. Thanks again Aspen Roofing & Exteriors for making our roof replacement such an easy process and giving us a great finished product!

Abiah Shaffer

2021-04

Possibly the worst company I've ever worked with. The process started in May and didn't get installed until November. Gutter team was a no show on the day scheduled and proceeded to damage my truck by sidestepping it with the gutters (exact paint match). They were a subcontractor. Aspen asked me to sign a release of liability for the incident, which I find rather insulting. Furthermore, looking at the final invoice, I had a very difficult time getting them to work out things with my insurance.I had to pay almost $900 out of pocket due to discrepancies between the final invoice to me and what was sent to insurance. When I pushed for them to work with insurance and showed them the discrepancy, they forced me to pay anyway by threatening me with a lean against my property. I can't even believe the time it took to sort things out and get my money from insurance. This was a roofing company issue, not an insurance issue. I just had another roof put on my old house and had a much better experience with that other company. I highly advise you to stay away from this horrible, unprofessional company. I even tried contacting their upper management 3 times and they didn't even have the courtesy to respond to me. Save yourself some pain and pick a better company.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation

Gary Williams

2019-04

Aspen Roofing worked effectively with our insurance company to get the roof replacement approved and additional materials paid for. The crew was quick and professional. Work supervisor Jacob went to extra effort to make sure that all our wishes were handled to our satisfaction. We are very pleased with our new roof.

Jose Gonzalez

2019-04

Thank you Aspen Roofing, they did a great job on my house roof, which makes them a great team. Jacob is an outstanding man always making sure all goes good and very aware of all. He make sure safety is first, specially for the home owner when they go in or out of the house. He will stop workers or make them aware for nothing to fall from the roof that may cause an accident. I truly recommend them to any one.

Brad Gill

2022-04

DO NOT USE Aspen Roofing, I went under contract with them eight months ago. My insurance company USAA sent them a check for $16,707.49 after they received my money they have not contacted me, return my phone calls or emails. I requested my money back and again I got no response from Aspen Roofing, I had to retain the law firm of Riggs Abney that sent a Demand Refund on June 8, 2021 to their Denver office. The demand was for Breach of Contract, Unjust Enrichment and Civil Theft, they were given 10 days to return my funds and I have received no response from Aspen Roofing and Exteriors to date. My next step will be to take them to court. So do yourself a favor and don't make the mistake I made and go under contract with Aspen Roofing & Exteriors to do anything. If you do you could end up just like me out $16,707 and having pursue these guys legally to get your money back. I will keep you posted on further developments.Bradley L GillService: Roof repair

Edji Dekalb

2020-04

Owner will not call back. Paid for roofing work to be done over 11 months ago, amount of $18,000+. Excuse after excuse was given, no work performed. Asked for refund, no refund given. Lost BBB accreditation, but they still have it on paperwork. Owner lied to another party about contacting us. Now will not talk to the other party. Will offer a discount if you leave them a positive review.DO NOT DO BUSINESS WITH THIS COMPANY! Move on and find a more reputable company.

Jonathan Bafford

2021-04

These people lie, do not work with them.Let's start with thier paperwork, their paperwork says they are BBB approved, that was a lie they have a c+ rating and lost thier accreditation.They also claimed to be licensed in my area, that was also I lie and it delayed my installation by over a month. During that time they claimed they were waiting on a permit for Colorado Springs instead of telling us they were getting thier license reapproved. It took me calling the Colorado Springs permit office and confirming that no permit had been submitted, and the permit office telling me there is no wait time for a roofing permit.If this wasn't enough during the installation the gutters were destroyed and power was cut to the upstairs. I was told them cutting power lines was my fault and they wouldn't pay the electrician's bill. They also never replaced the destroyed gutters.Getting any information from them is beyond painful, they don't call you with any information you have to call them leave a message and hope they get back to you. I spent every day for a week leaving messages with the receptionist trying to get information and never got a call back.In response to Aspen's reply:I am the current owner of the house and the one the roof was provided toYour license in colorado springs expired in 2017. It was renewed after the expected completion date on my house. So your statement that you had a license is once again, dishonest. The larger problem you seem not to grasp is the lack of transparency. If you had said up from the real delay this would have been a different experience.The electrician said the way the wires were run was up to code, so the idea that you wouldn't cover damage is absurd. As it was explained to me was you aren't liable for damage you cause to the house, which is an an absurd standard to have, anyone looking for a roofer should see this as a red flagIf you want to chat feel free to give me a callService: Roof installation

Sharon

2018-04

I wouldn’t give them the one star but had too in order to write the review. I won’t go into any specifics because as soon as the courts open on Monday I will be there filing a claim against the company and quite possibily against the outside sales person and the owner. All I will say at this time is that I very much encourageanyone with an estimate/contract to be very careful. I would not recommend them if they were in fact the last roofing company in town.There will be much more to come once I find out how much more I can say, legally. Final payment hasn’t been paid as we have damages, the job is not complete and we don’t have a permit in our possession nor have we passed any inspections. Thank goodness I have photos of everything including the child one of the guys brought to the job site for the entire day.

Tyson N

2017-04

Aspen came out, found there was damage to our roof from hail. The inspection process was very smooth and Aspen also helped us with the claim process with our insurance company.We decided to spend a little extra to get the hail resistant shingles, and Aspen recommended we contact our insurance company about a discount. Sure enough, our insurance company lowered our premiums by $300 per year. Nice!The roof itself looks great and was completed in a timely manner.

jennifer “scrammyfan”

2019-04

Aspen did a great job of working with our insurance company on our behalf to complete all work and correct all problems that occured! The work was completed quickly and the sales staff was very helpful with all questions! The variety of products offered was an unexpected bonus. Definitely call these guys if you are still waiting to get your hail damage fixed!Jenny and Greg

Elizabeth Pinder

2019-04

I had a great experience from beginning to end. The salesman that signed me up answered all my questions and made sure I was in good hands. The production team made sure that all my concerns were addressed and made sure everything was to my satisfaction. Even billing was a painless process. I would recommend Aspen Roofing & Exteriors to anyone!

Bob smith

2019-04

It is unbelievable this companies sales tactics. They came to my house which has a roofing sign in it and hassled me on why I was signed with the roofing contractor I chose. Who by the way is a very reputable business with over 20 years of business. After I turned him down the salesmen then proceeded to tell me what an awful company I was working with and how my roof would leak if I stayed with them. I think it is very distasteful and wrong to spread lies and vulgar statements about other companies to try to steal work away from them. And when asked to leave the salesman refused. I am letting the company you bad mouthed know everything your salesman said about them and they can do what the want with it. I will never have Aspen roofing do any projects for me!

D S

2019-04

From the time the salesman knocked on my door until they picked up the last check they made the entire process very easy and pain free. I didn't have to leave my house once. Also prior to the actual roof part the owner came to my house to explain everything to me. Wow impressive that the owner is so involved and caring that he comes himself rather than an employee. They are very down to earth, professional, and friendly. Its to bad i can only give them 5 stars!

Eli king

2021-04

I am a sales representative and have found an amazing home at Aspen Roofing. We have a team of people that help one another to get the customers job completed, the right way!I appreciate the homeowners as much as the crew because we all need each other to make this happen! The Aspen Way

Newell Besendorfer

2016-04

I loved the hassle free way working with Aspen Roofing & Exteriors was so easy and seamless. They did what they said they would do and in the time frame they said they would get my roof done. they took care of working with the insurance company and were very flexible with times. I would totally recommend them and will defiantly be using them the next time i have a issue. Ask for Jesse Doshay to get wonderful service.

James Tatro

2016-04

I would recommend Aspen Roofing to anyone that wants a Quality roof in a timely manor. Soon after Joe sold us on the roof, we sold our house and it was scheduled to be appraised. I called Joe and expressed the urgency of getting it done. within 2 or 3 days, it was done in time for our appraisal.My wife is thee most cleanest person alive that I know and she was totally impressed because when the job was done, the only thing she found was 1 nail.Thank you Aspen Roofing & Crew.

carol clever

2016-04

Aspen replaced our roof in Nov and we were very satisfied with their work. Work was completed in a timely fashion, all work areas were left clean, and my flower beds were protected and suffered no damage. Our sales rep, Joe Stadnik, was great to work with and he helped us negotiate some insurance issues. I would recommend Aspen Roofing and Exteriors. I read all reviews and have to wonder how accurate Kristine Senacaut's review is. She seems to be the only person with a problem with this company.

David Hanson

2016-04

We had Aspen Roofing put a new roof on our house about 2 years ago. Todd, the owner, was canvasing the neighborhood & pointed out we had hail damage. We wouldn't have known there was an issue. With the help of Todd, Jesse Doshey & the rest of the Aspen Roofing team the process was painless & efficient. The roof looks wonderful!!! Thanks for everything Aspen Roofing & Exteriors

Dennis Carroll

2020-04

Aspen did a siding repair job for me and it came out great. Brian did the work and paid attention to detail and took the time to do the repair right. Due to the age of my home the exact siding was not available and Brian took the time to find the best match. The problem was an undetected leak that went on for years before the damage became visible. There was a couple problems with the gutter/flashing and the way the water was draining off the roof as it was actually allowing water to get behind the siding and under the soffit. Brian diagnosed the problem and fixed it prior to replacing the siding. Based on my experience I would highly recommend Aspen. Brian's finished product looks great and was done properly and in a professional and efficient manner.

Leigh Ann Lewis

2019-04

I work here, and wanted to say our staff is spectacular. I am honored to work with them. They care with all their effort to want our customers to be happy. We are here 8:30 to 5:30, and there is someone here covering the phones to answer any questions, or concerns our customers may have. If you would like a quote we are here to help you through the insurance, and mortgage process when filing a claim. Please visit our website for our live chat specialist. I feel you won't be sorry, because our customer service is experience is like no other. We are looking forward to hearing from you!! We value your business.

CHRISTOPHER ADRIAN

2017-04

After two heavy hailstorms here in Castlerock, I contacted Aspen Roofing and Exteriors to inspect our roof, to find out if our home's roof had sustained significant damage. Joe, their field inspector did a complete and comprehensive roof inspection, took photos, assessed the hail damage, and provided us a certificate of inspection at no cost, as well as our available options. I want to thank Aspen and Joe for their great customer service. I will recommend them to friends and family.

Jorgeann Siegrist

2017-04

Worst experience ever!From start to finish - nothing but problems. They assured me this was a simple one day job ~ putting a roof on a detached flat roof garage. From start to finish , the job lasted over FIVE months!They didn't show up on the start date that was promised, I never got a call, I had to call them.Half way through the job, they had to stop - because they didn't have the right materials.Cleanup was terrible, I found a handful of roofing nails in my driveway!I insisted that the roof be inspected by the city per the permit, they tried to convince me that an inspection wasn't necessary since it was only a garage. The roof did not pass code and was rejected.A few months passed and one of their employees showed up to let me know he was meeting with a city inspector to try to convince them that the roof was per code, once again it failed.Finally more materials were delivered, but nothing was done until I called and insisted that they needed to fix the roof or remove the materials from my property.The third inspection - it finally passed.The job was started in May & not completed properly until October !!Worst roofing company ever - go elsewhere and save yourself a lot of hassle!

Melanie Gilmore

2017-04

I would just like to say Thanks so much to Joe S.for making this experience of a major project like a roof a very easy one. Everyone has been great and not a painful as I thought it would be. Thanks to Aspen roofing and Joe. All did a great job!!! And we are very happy with are beautiful new roof.Thanks again Don't hesitate to call aspen they will take care of you!!