Paul Davis Restoration of the Mountain Resorts, CO

Janet Clawson

2023-11

Paul Davis Resoration is reported as the best in the mountain resort communities. 8 months ago, I believed that, too, as they were the insurance company vendor. I truly believe they were going to be good and quickly get done what was originally a simple job. Everyone has been nice. concerned, but actions are more important than apologies. I have lost faith. Lack of trust and anger beyond words. A simple roof damaged ice jam wall has turned into a nightmare of delays, delayed shipment of materials, miscommunication, and worker shortages. Our duplex of 46 years was our main rental property. My father personally built most of the unit and was the county building inspector. After a bad tenent that illegally sub-rented and destroyed most of the structure, I had spent months restoring and ready to rent again. Eight months later with loss of income, the nightmare becoming worse, prospective renters shying away, I am still waiting for completion of a simple 1 wall in a bedroom that through miscommunication by the only licensed chemical tester in the county, the entire room was gutted by a outside Denver company to the roof with removal of brand new fixtures. New top of the line carpets, closets, light fixtures, insulation, new drywall and paint, and electrical. Heating, etc, were removed and destroyed. I have not yet seen the written approval of this demolition. It was apparently all verbal. Paul Davis is probably great with large commercial projects, but for ordinary mom and pop family operations, I am not impressed. I just want the job finished. I move happy renters in and put this nightmare behind me. Insurance can close the case. Paul Davis can be rid of me, and once again, I can have a rental home making money instead of a major nightmare loss. I am told I am an exception with these disasters repairing, I would rather be a satisfied, happy customer writing a wonderful glowing review.

Matthew Good

2023-12

They were very quick to do the demolition of our kitchen. After that I've called multiple times about reconstruction with no word. They did the demolition in mid July, so it's been 4ish months.... The times I called they said someone would get back to me but it never happend... They only care about the big jobs....Use someone else...

Gretchen Kroschel

2023-12

They were so amazing fixing our garage after we had a small fire. It looks better than ever! Everyone was so nice and helpful and stayed in contact every step of the way. Highly recommend!

Wendillee Vigil

2023-05

I was more than impressed with their willingness to help and resolve the problems I faced with a water heater that leaked into a bedroom and my crawlspace. There empathy for me as a single parent and speediness of getting the room dried out was refreshing. I had a previous crawlspace flood early this year and I had another restoration company dry it out. They were rather rude and uncaring about my situation with my residence. It added so much stress to an already stressful situation. I am so glad I called Paul Davis this time! I was blessed by the whole crews attitude along with their supervisors.Services: Flood restoration, Flood cleanup, Water damage-related cleanup & repair, Water damage-related mold removal

Bryan Ramsey

2023-05

We were generally pleased with the work that Paul Davis did. They were very prompt in their initial visit and water remediation. The contents people (Jayro, Maria, Angelica, Carlos, Jefferson, Manny, Kanner, and John) did a good job of keeping track of everything and putting each item back in its proper place.The three project managers did good work as well, including John, Wes, and especially Michael Craft. He went the extra mile above and beyond what was required. No detail was too insignificant for his attention. He kept us well informed and is a great communicator as well. A++ to Michael.Our only complaint is that it took nine months to restore our house. This was partly due to insurance money delays and part was due to general construction delays incurred by Paul Davis. However in the end we are satisfied. Our home looks better than it did before and we would recommend Paul Davis to anyone needing this kind of remediation workServices: Mold inspection, Water removal, Flooring, Mold mitigation, Painting, Plumbing, Carpet cleaning, Mold remediation, Mold cleaning, Water damage-related pest control, Water damage-related mold removal, Mold damage restoration

Jennifer Schoenfeld

2023-10

The mitigation process was handled promptly. (Water heater broke and damaged the finished lower level of my house.) My insurance company disagreed with the way some things were billed/handled, and were able to come to an agreement with Paul Davis Restoration concerning those items.

Emily Norman

2022-05

Greg and his team were fantastic to work with. Greg is knowledgeable, compassionate, and was genuinely happy to answer any and all questions that came up throughout the process… and I had a lot of questions. Greg was my advocate when my insurance agent was being overly difficult and, when I brought a small problem to his attention at 6pm one night, it was taken care of at 9am the next morning, no questions asked. On top of this, every single member of Greg’s team was kind, friendly and helpful. I feel incredibly lucky to have been connected with Greg and would recommend him to anyone needing smoke remediation.

Crystal Martinez-Lopez

2022-05

Our home caught on fire one night in our downstairs bathroom. The Bathroom was destroyed completely and our whole house smelled like smoke for days. Until Paul Davis came in and did a full remodel of the bathroom and a upstairs remodel due to smoke hazard. They did an amazing job. The bathroom was remodeled, downstairs and upstairs had smoke removed from walls and ceilings, full coat of fresh paint on the lower and upper house. They did all this job by only being out of the house in less than two weeks. They are very professional and would always get quick responses we needed. They worked with our schedule and always made things work due to my home being a home daycare. I would recommended this company for your further remodeling needs. Thank you again for all the work that was performed.Services: Remodeling, Fire damage cleanup & repair

Larry Karsh

2023-05

PD provided excellent service and the repair was fantastic and up to the level I expect as a very discriminating customer. Wesley and Canner were superb and addressed all of my questions and issues in a very timely manner. They were extremely patient and courteous throughout the entire project. Thank you.Services: Remodeling, Mold inspection, Water damage-related cleanup & repair, Painting

Richard Malanchak

2023-05

I truly enjoyed training the Paul Davis team on the Fireline System. This company is professional with fulfilling their customers' needs to put their lives back together a priority!

Adrienne

2022-05

Polite, professional, left everything clean. Would highly recommend.Services: Water damage-related cleanup & repair, Water damage-related mold removal

Brandon Le Blanc

2023-05

Spoke to a very friendly fella named Jace. Thanks.

Aaron Bandy

2022-05

I would recommend them any day!Service: Water damage-related cleanup & repair