4.7 (427)
810 1st Street, Firestone, CO 80520
(303) 731-2300
carbonvalleyheatingandair.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jason SCOBY
2024-03
Showed up on time. Carbon Valley had great communication during scheduling and sending reminders. This is my second time utilizing this company. Different technician this occasion. He was knowledgeable, helpful and showed/explained his work and findings just like the other guy. He obtained photos before and after for the report and made performance recommendations for the equipment longevity. Excellent service!! I would highly recommend Ramiro.
Louis Marucheau
2024-04
Ramiro Garcilazo provided an excellent inspection and review of our heating system. He advised of areas to watch out for in the future. The thorough inspection included videos of the heat exchanger and burners exposing signs of rust. He also discovered that the condensate overflow had had some water in it. Perhaps more importantly he checked the gas pressure going to the burners. The pressure was almost twice the recommended value, explaining one cause of the rust. He adjusted the gas pressure to specifications, improving performance and probably reducing our heating bills significantly. He also showed us that the ducts were quite dirty and would need a cleaning. Overall he was extremely knowledgeable and kept me informed during the entire inspection.
Haily Keil
2024-04
Jed with Carbon Valley was fantastic! Highly knowledgeable and friendly. Got us the most bang for our buck and fixed our AC issue with ease. Would definitely recommend Carbon Valley for all your HVAC needs!
Melissa Drexler
2024-03
We’ve always had an excellent experience with Carbon Valley Heating and Air, we’ve had them service our homes for years! They have service plans and packages that save you money. We recommend them to our neighbors, friends and families. Today we had Ramiro and he was very thorough, took great pride and care in servicing our units and recommendations for success! Book them today!
Pete Hinrichs
2023-12
I was faced with an unfortunate situation of needing a new furnace and AC system for my house in mid November. I got a few estimates, but went with Jeremiah and his team at Carbon Valley Heating.Jeremiah gave me options on equipment but was realistic about which options made the most sense. During the initial walk through of my house, he also noticed a couple finer details about my existing ductwork and electrical that would need updates as well, which other companies missed.The installer teams were booked pretty solid at the time. Since we had no heat, they actually volunteered to replace my system on a Sunday, which was above and beyond, even though I couldn't accept because I was out of town. They brought space heaters to keep the house comfortable until installation day came.Travis and team installed the new system faster than what I expected, and everything looks and works great. Kudos also to whoever does their electrical work!I have no problem recommending Carbon Valley Heating, and the bonus is supporting local business.
Morgan Anderson
2024-02
Ramiro did a great job getting to the root cause of a tricky problem we had with our furnace/humidifier and was excellent in communicating status along the way. In addition to obviously taking pride in the work, he took the time to make a personal connection that both was deeply appreciated and let us feel at ease asking questions while seeing the work being performed along the way. We will happily continue to call Carbon Valley for any issues that pop up in the future.
Joshua Bailey (Bailey Farms INC)
2024-02
Just had Gavin, from Carbon Valley Heating and Aircome and restore heat to my home. Amazingly they were able to fit me in on a same day service call. Gavin was polite, very professional and easy to communicate with as in explaining the problem and solution.Carbon Valley Heating and Air really saved the day. I will continue to work with Carbon Valley Heating and Air for all my HVAC needs in the future and I am certainly going to recommend them to all my friends. Thank you Carbon Valley Heating and Air and thank you Gavin for helping me today.Sincerely, a very happy customerThank youBailey
Mark Roget
2024-03
Ramiro was professional in every way. He kept me informed of the procedures and why. He fined tuned the furnaces to be more efficient. He warned us of possible issues in the future to pay attention to. Ramiro was very friendly and conscientious of the job he needed to do. I would recommend Carbon Valley Heating and Air to anyone.
elizabeth chavez
2024-02
My heating, although working, was intermittent. It wasn’t working and was out more than working over this last cold spell. I called Carbon Valley Heating and they sent Jed out on Friday morning. He explained the process in finding the issue and discovered a problem with the condensation p-trap and cleaned it out. He worked to fix it and the heating was up and running when he left. Unfortunately, the heat, although working through the night, was out again in the morning. I called the office in the morning and Jed was back within the hour. The issue was the p-trap and he was able to get the obstruction out! Heat has been working great since! I had also scheduled a furnace check-up this last Thursday and requested Jed to do the check! I can’t say enough about the service I received from your company and especially Jed. He took the time to explain what he was doing and showed me the part which was the problem. Friendly and knowledgeable and patient in answering my many questions. I even signed up for your yearly maintenance checks!Thank you, Carbon Valley Heating for the excellent service.
Jack Romans
2024-02
Ramiro was one of the best technicians I’ve had the pleasure of working with in this industry. He is super knowledgeable, courteous, trustworthy, honest and dedicated to making sure the issue is fixed before leaving. Consider yourself fortunate to have this guy called to your house as your technician.
Marnie Giggey
2024-02
Of course our furnace went out during these negative degree days. Put in a call and Ramiro came out immediately to check it and made sure we had heat and stayed warm. Got the furnace running and ordered the part that was needed. He came back out as soon as it was in and replaced it. He was great!! Very polite and knew what he was doing.
Debra George
2024-04
My furnance quit working about midnight last night. And the house was getting cold after 12 hours with no heat. I am very grateful that Jed got it up and running and my house has warmed up again. Jedis very polite and I was comfortable having him in mu house.
Alan Campbell
2024-02
Our furnace was out a few days ago and after calling a few places, Carbon Valley was the only one who could send someone right away. Ramiro was fantastic as he was able to troubleshoot the issue right away and he had the part we needed on the truck. Ramiro also looked over some other things and gave some valuable advice.
Travis Rupp
2024-01
Jed was phenomenal! His work was exceptional, and his explanation for necessary maintenance was thorough and clear. Several options were presented for better performance on our heating system down the road as well. Very trustworthy serviceman!
Cecilia Vikdal
2024-01
We were in need of a new smart thermostat installed, so Carbon Valley, heating and cooling sent over a young man named Ramiro who was a very personable young man. He had no trouble taking care of our brand of thermostat and programming it so that we can connect to it when needed by Wi-Fi. He was efficient, very courteous and timely in his work. He gave us other options if we wanted them and informed us of possibly improving our heating for the future. We are quite pleased with the experience.
Bruce Canfield
2024-01
We have used Carbon Valley for a number of years and have been very pleased with their service. Our furnace stopped working over the weekend and a service technician, Ramiro Garcilszo, was dispatched in a few hours and took care of the problem. Ramiro was extremely knowledgeable, personable and made sure we understand what needed to be done. We highly recommend Carbon Valley and Ramiro is a real asset to the company.
Lou Ann Matthews
2024-04
We have had a maintenance contract with Carbon Valley Heating and Air for several years. This morning we awoke to no heat. I called and they had a tech out in a couple hours. Ramiro came and diagnosed the problem and headed out for parts. Our furnace was up and running within a few hours! We are very happy with ALL of the techs that have been here and with office staff as well.
Big Apple Plumbing LLC
2023-05
Really like this company. The team did an amazing job. They are professional and high quality. The team re piped my hvac duct system in my basement to accommodate splitting my home for a 1st floor unit and a 2nd floor unit, installed 2 new furnaces and a/c units with new wifi thermostats and installed a mini split unit for my garage with a wifi thermostat. Carbon Valley will always be my go to company for all my heating and cooling needs. The team was very easy to deal with, and scheduling was quick. Stayed in touch through out the process and let me know how it was all progressing. Josh the owner is a straight shooter and is up front about pricing before work is started. Highly Recommend.Services: Installation, Heating system installation, Install thermostat, HVAC duct & vent installation, Install AC, Ductless heating & A/C services, Thermostat installation
Walt Nalli
2024-02
Gavin E. Is very professional, personal, and knowledgeable in his approach to our furnace checkup and parts replacement.It is truly refreshing to see all these great customer service attributes in a young man.Thank you Gavin.
Gillian Patriquin
2024-04
Gavin was on time and helpful. He explained our issue and gave us multiple options to resolve it. We are grateful and “warm!”
Lenny Hart
2024-03
Had Ramiro Garcilazo look at my furnace and after a short time, he had up and running again. Have used them twice and great customer service, they also have great attitudes which is rare now days, Again Thank You Carbon Valley Heating and Air
Michael Watkins
2024-04
Blake performed our Spring Tune Up service today, He was clean and neat and very friendly. He went through the check up effiently and gave us a thumbs up. We have had Carbon Valey maintain our system ever since they installed it and have always enjoyed their employees and services.
Kati Gallagher
2024-02
Ramiro was a godsend! He is so informative, helpful and professional and thorough… so glad I use carbon valley heat and air… prompt and didn’t leave til everything was taken care of and I understood what and why things were happening… great service!!
Mary Roybal
2023-10
Gavin and Dale did a great job on their recent visit to maintain our furnace/AC unit. They found an issue that luckily is covered under warranty. They clearly communicated next steps. It’s always a pleasure to interact with Carbon Valley as they are very professional and knowledgeable. Thank you for great service! We appreciate it.
Lisa Makssour
2023-11
I called Carbon Valley Heating and Cooling because I have been very impressed with their responsiveness and great technicians. My upstairs air conditioning unit was not working and Ramiro G came out. He was able to quickly diagnose the problem and returned the next day with a new part to repair it. He was so thorough and really just a delight to work with. He saved me from needing a new unit in the near future. I would definitely recommend Ramiro and Carbon Valley. PS. He was great with my dogs!!Service: HVAC system repair
michael Casper
2023-11
First time using Carbon Valley and I was very impressed with the company and more importantly Gavin who provided amazing customer service and he was very educated on the HVAC products he was working on and he gave me some great recommendations for future improvements. I signed up for their annual maintenance program which is a great value. Thanks again Gavin
Susan Levy
2024-01
Backstory: Furnace went out Christmas morning. Called 3 HVAC companies in the area frantic for help. I 300+ tropical house plants living under my roof.Carbon Valley Heating and Air are the only ones who had an answering service that alerted them to my distress call. Within 45 minutes a representative Jeb from Carbon Valley was calling me and Within 2 hours of my initial call he was here. After inspecting my 20 year old furnace he came to the conclusion it was not worth fixing because the integrity was compromised and showed me what he was talking about. He showed concern and empathy. He also gave tips for keeping the heat inside my house and provided loner space heaters. He did not leave untill we had a plan of action. The next day another representative Jeremiah had an appointment at 10 am and was here promptly to give us a quote for replacement. Jeremiah worked quickly and digitally with respect to my home. He explained everything that was in the quote and why he quoted it for my home. Financing was something we had to do for this project and it was easy and hassle free. We then Scheduled installation. The team Travis and his trainee arrived early again with respect and diligence. I liked the text message alerts that give you a photo and name of technicians who are expected to arrive and an eta. Not only did they do excellent work but they went above and beyond to make sure things were kept clean and worked around my indoor jungle makeing sure to close the door to keep the heat in. They did little extra things like cleaning off the top of my water heater from dust. Not something they had to do but they did. Things like this can be extremely stressful especially during the holidays but the team at Carbon Valley Heating and Air made this nightmare after Christmas not so bad. Thank you guys. And to the wonderful woman who's name ecaps me who answered the phone on Christmas morning a special thank you.
David Cumley
2023-12
The tech who worked with us today was Ramiro Garcilazo. He did a great job for us. On time and very professional. Ramiro showed us clearly what needed repair and then the final product of his work. He is very personable and efficient and did a great job. His help is greatly appreciated.Services: HVAC system repair, HVAC system maintenance
Core360 Belt
2023-11
Jed came out to do a tune-up on our heater. He was very professional, knowledgeable and friendly. Because we were new to a whole house humidifier, he took the time to show me how to properly use it and explain how it works. It is nice to know we now have someone we can rely on for any future AC/heating issues and maintenance.Service: HVAC system maintenance
Kim Mosko
2023-12
Ramiro was so professional and personable. Offered a lot of tips on maintenance and went above and beyond in the care of our Hvac maintenance and repair. Definitely recommend Carbon Valley Hearing and Air and we will use them again for our system.Service: HVAC system maintenance
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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