River Valley Plumbing & Heating LLC

T Johnson

2024-02

After over 2 months of waiting for a return call from another company, I called River Valley on Friday at noon. I had a return call at 1 and 2 technicians at my house at 4:30! They had our house warm for this weather in an hour and a half at a more than fair price! Very professional and honest. Thanks Matt and your helper as well as the office lady who took my call! We appreciate you fitting us in and being kind enough to go the extra mile to help during such a busy time.

deon garvin

2024-03

The guys were on time and worked very efficiently. Great customer service. Did the job quickly and professionally. The price was fair for the work performed. Didn't feel like I was getting ripped off. Great company would refer to anybody.

Victoria Chesnut

2024-01

My mother and step father just got their boiler replaced by river valley after it caught on fire in their basement! Dom came over the night of the fire to shut off the gas and make sure everything was disconnected. After just a few days a crew worked for 10 hours straight to get their boiler replaced right after Christmas Day, and to see the stress leave my mother was so gratifying. I am very thankful for their hard work and great communication throughout the replacement process.

Paul Carreras

2023-12

On Dec. 1, 2023 our boiler decided to go out on us. Like one of the coldest days of the season so far! It was getting colder fast...The River Valley office staff said they would try and get someone out but it may be later in the evening as they were getting lots of calls. But they would do their best to get someone out. True to their word...as Cody called and came out later in the day but still during normal duty hours. Cody was just AWESOME and found the problem fast. Honestly, within 30 minutes from his departure it started pouring snow and the house was once again warm and toasty. My wife and I are so very thankful for River Valley Plumbing and Heating, the office staff, and to the technician Cody who is a true professional. and I wish to thank you all for your fast response with such short notice... We appreciate wach one of you.

Susan Stark

2024-05

Our plumbers Josh and Mike did an amazing job. It was such a a good experience. I will ask for them. Thanks

Harry Bernard

2024-01

Very knowledgeable and efficient. Explained in detail what they did. Price was good and not overcharging like big cat plumbing.

Charles Wanner

2023-06

I had a drain pipe from my kitchen that broke into 2 pieces in my crawl space. Rory from River Valley replaced the line that broke and he replaced the drain pipes under the kitchen sink so that the system functioned better than it has in 20+ years! All of this at an affordable price too! I will have River Valley replace the remaining drain system in my home soon. Thank-You Rory for getting us up and running again!This is an update to my previous review because I had River Valley Plumbing replace the remaining drain pipes in my home in addition to the one that was an emergency replacement. Rory, Dominick and Taylor from River Valley Plumbing completed the work on this occasion. They were punctual, professional and completed the replacement of the remaining drain pipes in my home in less than 8 hours. The quality of the work would be what I would rate as excellent. This is the second project that I hired River Valley Plumbing for and once again, they didn’t disappoint! They truly care about their customers and want them to be happy with the quality of the work. I genuinely appreciate the hard work that was put into this project. Thank-You again for the excellent service!Service: Sewer repair

Marie Arbucci

2023-08

Five stars are not enough to award River Valley. From the time I called to make an appointment until the completion of the job, I was privileged to speak with staff members who were professional and friendly. I was so impressed with this company, I have had the pleasure of using their services for three different problems. I highly recommend River Valley Plumbing & Heating.M. Arbucci, Canon City

Linda Ferbrache

2023-05

Mike did an exceptional job for us. He took extra care and worked it out to save us money. Mike said he loves his job, great company to work for and it shows in his excellent work.Amy, our phone contact, was so caring about our plumbing needs and helped us get them resolved. We are now loyal customers of River Valley Plumbing.Services: Toilet repair, Faucet repair, Plumbing fixture installation, Plumbing leak repair

Erika

2023-05

Dominic was great! He was very kind and he got the job done! Me and my husband are so SO THANKFUL that he was able to help us out on the weekend (when Dominic was also very busy!) he communicated with us any/all issues and was just super great. 500/10 will be referring everyone we know to River Valley. Thank you all so much for what you do!Service: Plumbing pipe repair

Cathy Rigirozzi

2023-05

Josh and Tyler were very efficient, knowledgeable and personable. They were able to answer questions about their work and my hot water system. The price was a welcome, reasonable cost and matched the original estimate. I will use River Valley for additional work without hesitation.Service: Water heater installation

Rick Sutton

2023-05

We always receive great service from River Valley. Dom and Mike made sure everything was just right with my new toilet, and happily answered all my questions and concerns. They were quick, friendly and professional. Thanks guys for a job well done.Service: Toilet installation

Brooke Petersen

2023-05

Cory had to come out twice in the last few weeks to repair our boiler. He was professional, kind and very fair. Both times, he came out the very next day. All other companies I've used in the past, it was a week before they made it out. Highly recommend this company, wouldn't use anyone else. Thanks Cory!

aaron81er

2023-05

Called river valley to give us a bid. They showed up and looked at our plumbing we needed done. We were told they would get to us promptly since we were living in a motel due to the fact we had no water/plumbing. About three weeks went by and they were yet to give us a bid let alone do the work. They won't even call us back. Thanks for wasteing our time and setting us back even more.

The Rundells

2023-05

Why can’t all companies be this AWESOME!!?? We had a problem with our hot water heater and they showed up in less that 12 hours to install a new, tankless hot water heater. They worked tirelessly all day to get it done. Very, very friendly and professional. All around amazing! I really am at a loss for words on how excellent they are! Thank you SO much, River Valley Plumbing. FANTASTIC!!Service: Water heater installation

Molly McCarty

2022-05

River Valley once again has provided me with excellent service! Their team came out yesterday and installed a water heater and new furnace after both of mine went out. They go above and beyond to perform quality work and provide excellent customer service. Their plumbers/techs are always friendly and make sure to communicate everything to me while they are on site. Bonus, they actually clean up their mess! I highly recommend and have had them do multiple projects for me over the last 5 years. No need to look for other Plumbing/heating contractors in the Canon City, Florence, Westcliffe area.Services: Water heater installation, Heating system installation

Laura Van Dusen

2023-05

We were able to get an appt within a few days. One faucet on our washing machine was broken. Josh came out, took a look, and fixed it pretty quick by switching out both faucets. He's very personable and the price was reasonable. We would call River Valley Plumbing in Florence again.Service: Repair water fixtures

Vickie Leigh Krudwig

2020-05

My Mom’s neighbor recommended this company to us. We needed to install a water line with a shut off valve for a new fridge. We LOVED our experience with River Valley Plumbing and Heating. They responded to our request for help quickly. Our plumber was courteous and very experienced, and did an amazing job. The price was so reasonable!! What more could we ask? I would recommend them for sure.

Deborah Johnson, MD

2022-05

They were responsive, professional, knowledgeable, and worked me into their very busy schedule when my water heater began leaking on Christmas eve. Their price was reasonable and I'm quite happy with the result. I will call on them again for sure.Service: Water heater installation

Chuck Smith

2022-05

I contacted River Valley regarding an issue with our finicky church boiler. Amy took my information and as she stated, their highly trained technician called me back in short order. We set an appointment for Corey to come by and he was right on time. He brought in diagnostic tools and within 45 minutes, he had the complicated system running perfectly. He even made the repair without having to install any new parts. He even tweaked a few things we had not asked him to do. Above all, River Valley charged us their regular rate and the bill was between a third and a fourth of what we usually pay. The Pastor, board and church treasurer could not be happier with Cory and River Valley. Great job, thank you very much.Service: Heating system maintenance

Exceptional Companies

2022-05

The whole team at River Valley Plumbing & Heating have always taken great care of us! Amy in the office is so kind, friendly and knowledgeable, and Cory and the other techs we have worked with are all so good at their job and always treat us fairly. They are always going to be the first place I call if I need plumbing or heating service.Services: Toilet repair, HVAC system maintenance, Plumbing leak detection, Water heater repair, Heating system maintenance

Harold and Jean Whitehorn

2023-05

I am so very pleased with their service. They are great. I was very impressed with the gentleman who did the work. He was focused and professional and did a great job. Can't thank them enough and will definitely use them again.Services: Plumbing leak detection, Plumbing pipe repair, Repair water fixtures

Richard Gallardo

2023-05

I paid $335.93 on Sunday February 12, 2023. Six days later on Saturday February 18, 2023 the sewer back up again. The Tech was very rude and unprofessional. The Tech said I would have to pay same amount or more. The River Valley Plumbling and Heating LLC Tech stated, "THEY DO NOT GUARANTEE THEIR WORK"!Service: Sewer cleaning

Kristine Sigmund

2020-05

River Valley Plumbing is by far the most professional and honest plumbing company I have had the pleasure of doing business with. They have exceeded my expectations and have gone above and beyond to ensure our water heater is installed correctly and is safe for my family and I. They are happily willing to answer any questions you have and do not mind explaining in detail operation and preventative maintenance on your appliances. Their employees are well trained, personable, and professional from start to finish. I would like to recognize Cory, Matt, Josh, and Chance for helping us make this process as easy as possible. Thank so much!!!

Garry Brauer

2020-05

We have done business with River Valley Plumbing and Heating for over 15 years. The jobs have ranged from major installations ( a new hot water heating system) to routine plumbing jobs, such as installing a toilet or unplugging a drain. In every instance their performance has been superb. The technicians are very qualified, friendly, and efficient. We will be continuing our relation ship with River Valley and highly recommend them.

Cory Burton

2022-05

Just bought a house and my furnace went out. I called a company for the springs and they gave me a horror story about needing a 7500$ furnace and how my family was going to died from carbon monoxide poisoning. Was told to get a second opinion. Lindsey from river valley showed up and checked out our system. He checked everything over, got my system running in 20mins, then did a thorough check and used a sniffer. Will used them again for sure. Can't speak highly enough.

Darin at Canon Coin

2021-05

Top Notch!Call was answered and scheduled easily. Lindsay was prompt, efficient, and highly knowledgeable. He answered all our questions and had us up and running in no time. River Valley has become our go to provider for all air, heating, and plumbing needs. Well done 👍🏻👍🏻👍🏻👍🏻👍🏻Service: A/C system repair

Pete Mugasis

2023-05

The techs did a great job! They were professional from start to finish and even spent extra time making the new system fit in a space that was 25 years old. Very satisfied with the work!Service: Heating system installation

TINA

2021-05

Called in middle of August to install LP gas line in house and garage, they were quick to send someone out for measurements, just a couple of days. I waited 2 weeks after never receiving an estimate , I called the office and was told my job was third in line, I regret not clarifying. As of today, 10/5/20, I have not received any communication from this company. I DO NOT RECCOMEND.

Kylie Clerget

2022-05

Had them come out to give us a quote on doing an install and never received that quote. I called them repeatedly for three weeks for the quote and if someone would answer they’d tell me they would get the message to the office and call me back. They never called back. After 3 weeks with no response we went with someone else.