Schroeder Roofing & Gutters

LARRY BLOOM

2021-05

Schroeder Roofing installed a new roof on our home in 2009. The roof experienced manufacturing problems which resulted in a series of shingle blow offs during a number of years. Even though this was not the fault of the roofing company, they always honored their warranty and replaced the shingles each and every time. As this problem continued we filed a claim with the roofing company and were successful in receiving funds to permanently fix the blow off problem. Schroeder roofing was incredibly helpful in assisting us with this process and ultimately came out and hand sealed each and every shingle. They were a wonderful example of standing behind their work even though the problem was not their fault. The problem has been fixed and we are very grateful to the roofing company for all of their understanding and help. We would particularly like to single out Terry Friesth, General Manager whose assistance was invaluable. This is a company that stands by their customers in challenging circumstances. We would highly recommend them for their work and their loyalty!!!

Justin Atwell

2014-05

I really hope I'm the exception here, but I didn't have a good experience with Schroeder's at all. They put a good roof on, but their communication, especially from the subcontractors, is 2 out of 10. I needed good communication so I could coordinate locking my dogs inside, or sick teenager at home freaked out by unexpected men on the roof, or getting paint out of the basement and ready for the painters. In addition to the lack of communication (people not calling back when they say they will) I sometimes got counter-communication. The main office telling me the roofers will skip a day due to snow, but 10 minutes later the roofers show up. The screen guy will show up on Saturday morning, but didn't, and I didn't hear anything from him until I called in a week later.The lack of respect for my property was another reason I'm unsatisfied with Schroeder's. After the roofers cleaned up and left, I went out and picked up a handful of trash and nails. I found another nail with my foot a couple days later (luckily it wasn't the sharp end of the nail). And even after two warnings in three days, I still picked up another cigarette butt when the roofers were gone. And after the gutters were replaced a week later, I found a huge (6" wide) pile of nails and debris that I'm assuming fell out of a downspout. It's not that hard to clean up after yourself when you know you're doing this kind of work!This is just after the job is done. Before we even got started, my house sat there with bundles of singles in the roof for months before someone finally called me and asked if I had materials sitting up there. I think they dropped my file on the floor behind the copier or something.I have called and asked all outstanding work to be canceled and send me a bill for the roof. I will do the rest of this stuff myself on the weekend. I'm so tired of dealing with the lack of professionalism at Schroeder's.Update Dec 2013: Since they have called me to tell me how much the bill was, I pointed the billing personnel to this review and explained my plight. She made a valiant effort to make things right, and I do feel a little better about this company thanks to her.

Kristi Nay

2014-05

We used Schroeder to repair our roof after a hail storm. They did exactly what they said they would do when they said they would do it. Not only did they completely deliver on what they promised, they pointed out how other companies can scam insurance companies. I recommend them with confidence.

Lori Juszak

2021-05

We called Matt when we had a leak at our cabin in Red Feather. Despite being booked up for weeks they made sure they got up there and took care of the roof repair for us. It looks good!

Spot Salon

2019-05

Great people and good customer service!! Would recommend them to any family!!