K-Guard Gutters Rocky Mountains

Frank

2024-04

The winter after we moved into our current house I noticed that when it rained or snowed, that one of the gutters leaked over the walkway. Years before this the previous owner had K-Guard install gutters. I did not know the company, but I decided to call and see what they would charge to fix the leak (I am too old to climb a ladder safely). Jackson, the owner of K-Guard Rocky Mountains, confirmed his company installed the gutters and they would be glad to fix the problem for free. I confirmed we were not the same owners who had the original installation, but he wanted to fulfill the lifetime guarantee, even to us the new owners. So his team came out and repaired the leak, for free.A year later I decided I did not like 2-foot-long ice cycles hanging down from some gutters at the back of our property. K-Guard came out, measured those gutters and we discussed how to prevent the ice cycles. Heat cables were the solution. I also requested Jackson to use a non-standard device for a small portion of the work which I thought would be helpful. Jackson said it made sense and agreed.The crew came out in late summer and did the work. They were very quiet and efficient.It is now April. This last winter we had snow several times and one time it was over 18” deep. As the snow melted, no ice cycles formed on the portion of the gutters with the K-Guard heat cables. Other sections around the house without heat cables had long ice cycles.Jackson is not a family friend or a relative and he did not pay me for this review. I have written this so others can know our one family experience with K-Guard Rocky Mountain.I am very happy with the service.

Janet Garner

2024-01

These are amazing people to work with. They were kind every time I had to delay the installation (siding took longer than expected) and we had a death we were working around as well.The gutters are amazing and I'm so glad my husband doesn't have to climb up on the roof anymore. Our neighbor got the gutters years ago and loved them so we contact the company for an estimate. From the person that came out to the men that did the work, everyone was professional, kind, and hard working. I would recommend this company to everyone.

Dan Bramlage

2024-02

I was having trouble with my gutters and roof so I gave K Guard a call and I'm glad I did. They identified what was wrong and worked directly with my insurance company on all the details so I wouldn’t have to worry about playing middle man between the two companies.They scheduled the work quickly, explained the process along the way, and got everything repaired in short order.I’ll use K Guard next time I’m in need and would recommend the same for my neighbors!

Robert Stuart

2024-03

Honestly, I can’t give this more than 2 star. Jackson was great on the front end up until we signed the contract. From that point, we hear nothing for a few weeks until Jackson left a message saying that if we weren’t going to make a decision that he would have to drop the quote…I called back and left a message saying it wasn’t a quote but a contract to do the work and to call me back. A day or 2 later I get a call from a woman saying they were having trouble getting materials. Another week or so later they scheduled giving a “window” when they would arrive (this is an investment house and we don’t live there. On the day of install, after I waited well past the time they were to arrive, my wife got a call asking how the job looked (I now believe they were looking for payment) and she told them the crew hadn’t shown up. Shortly after, I get a call saying they are running late. When they were installing, they didn’t have a saw to cut the hole in the deck to do the downspouts so I lent them one. They disappeared a bit later and left the downspouts not connected to the drains, left old gutter laying in the driveway and large screws laying around. I left another message for Jackson and again, he doesn’t call back so I have my wife call the office and tell them the issues, they call back and say they didn’t have parts but would be back. We had weather coming in and the way the downspouts were left would put water into our basement so I insisted they get it done ASAP. they came back the next day and installed black transitions on beige downspouts going into white pipe. They didn’t install any cleanouts that were on the contract and didn’t follow up at all.My wife called and sent the pictures of the transitions only to have the girl tell her they didn’t make them any other color. While she was on the phone my wife got on the internet and found white ones.They finally got the parts in, installed the white transitions but no clean outs. We left town and got a call from Pat to my wife’s phone (who had been communicating with her all along) saying we needed to settle up on the bill. My wife explained that we gave a credit card at the time of contract but asked if they could take the cleanouts that were never installed off. Pat said she would look into it then called my phone a few days later looking for payment. At this point, I unloaded on her telling her my issues saying that she was working with my wife, my wife would be happy to pay it but needed talk about what was not done.Never one return call from Jackson for my calls directly to him. Felt like they didn’t give a crap about the issues.There are a lower priced options with similar product. We were hoping for the service to be better and didn’t mind the price because of that. In the end it seems they simply take an order and farm it out to a contract crew (who didn’t speak English). Not a great experience…I gave two stars because of the initial sale and the fact that it looks fine but I’m sure any gutter company could do as well or better

Jennie Bratten

2023-04

The quality and service we received from K-Guard Gutters was exceptional! They are one of the most customer focused companies I have worked with in years! I highly recommend them for the quality of their products and installation, but also for their focus on supporting me through the process by answering my questions quickly and thoroughly.

Samuel Voige

2023-04

Update 01-27-2023 The heating elements work!!!We've had a few weeks to observe how the heating elements are doing and they work great! The crew installed them and were very professional. We no longer have issues with icicles or the icy patch by the walkway. Many thanks Jackson to you and your team! JenniferUpdate: Jackson called and we discussed the ice dam issues. We are going to try the heating element which will hopefully resolve the issue. Thank you for responding so quickly Jackson! JenniferWe had K Guard gutters installed which were very expensive, and have been having ice dams building up. It's causing a dangerous slippery area near the front door. It consistently happens and several neighbours were concerned about our safety, especially as they don't have the ice dam issues with their regular gutters.According to the articles that K-Guard publishes... "How to Deal with and Prevent Ice Dams"--Installing a K-Guard Gutter System will help prevent ice dams from forming on your roof. Our gutter systems can withstand all winter weather conditions, including snow and ice storms and will help prevent ice buildup on roofs...."Ours is not doing that and we have had several people slip and fall, including ourselves. It happened last year as well, but I was busy caring for my terminally ill spouse and unable to spend time dealing with the gutter issues as well. I'm very disappointed that we spent so much money as seniors on a fixed income for gutters that don't work. Jennifer

PJ G

2024-03

Jackson and installers at K-Guard provided outstanding service and were professional, with a quality product. I would recommend them to anyone who is looking for a quality rain gutter solution.

Sharon

2023-04

While the service this company offers is excellent the product has a serious flaw if you live in a snowy climate. If there is significant snow it creates a dam on the gutter. This makes the snow sit on top of the gutter and as it melts it creates icicles that drip water over the gutter and all around the foundation of your house. I tried the gutter heater and it didn’t help at all. My front porch is solid ice for days after a snow from the gutters dripping. It defeats the whole purpose of a gutter. I’m looking at replacing my whole gutter system again. It’s too bad they don’t warn you before you buy.

Owen C

2023-09

The salesman--Rodney--was very thorough and professional without being pushy. The installers showed up on time and were friendly and also professional. I was unable to be home at the end of the day when the job was finished so could not do a walk through with the crew. However, Jackson, the owner, came over a few days later, did a walk through and personally took care of one minor detail that had not been completed. All in all an excellent outfit to do business with.

jo minguex

2023-12

K-Guard is a company that will step up and resolve any issue without question or delay. From replacing a thrown away water sprinkler sensor that was attached to the gutter to removing hornets' nest from inside the gutter. Customer service is their number one priority!

Leo Hebert

2024-03

Best investment I could have made did much research on products and by far this was the best. As to the company they were great on the install and cleanup also customer service is a 5+++

Dave Kotary

2023-04

K-guard Rocky Mountains designed, engineered and installed gutter systems for us. Jackson and his staff were professional and gracious the entire time. That includes promptly making minor adjustments we requested. We strongly recommend K-Guard Rocky Mountains; you won’t be disappointed.As a quick addendum, unrequested K-guard called to see how satisfied we were. Jackson returned to our home to look at the job and recommended an addition to secure our gutter drainage. His staff returned and the gentleman was truly a metal magician, working around atypical corners through fabrication. The end result is extraordinary. We only wish all of our providers were as considerate and responsive as K-guard has been for us.

Troy Price

2022-04

K-Guard provided a great overall experience from the sales to the installation. Their salesman Jeff was passionate and very knowledgeable, the gutters themselves are a great debris-blocking design so I'll never have to get up on my roof again to clear the gutters, and the installation went well & the gutters look great.After install I noticed a piece sticking out a bit further from the house than it should have, but after a quick phone call the owner Jackson personally made an appearance at my house to check it out. I'm glad that happened because it was a true pleasure to meet Jackson, he's a great guy and the company is in good hands. He took care of the issue right away and we had a great conversation.A+ to this company - if you're going with new gutters, go K-Guard!

James Prothro

2023-07

Rodney was an absolute class act. Not pushy. Very punctual. And extremely knowledgable. In contrast to other companies and estimates we got, K-Guard was amazing. The product is amazing, the warranty is serious, and the people/service are even better

Shannon Bratz

2022-04

K-Guard Rocky Mountains were great to work with! I'm submitting this review as a roofing company. We needed the gutters removed and reinstalled so we could replace the homeowners tile roof. They were easy to schedule with and their communication was very responsive. They conducted the work with the utmost in integrity and professionalism throughout the entire process. The customer service approach and business ethics of this company are exemplary. As a company that deals with gutter crews and installs on a regular basis, I must recommend K-Guard for anyone that is looking for a high quality installation.

Candace Moon

2023-06

A really good group of people work for this company. The owners and crew are very responsible and on time. They listened to our concerns and made adjustments as needed to correct the drainage issues needed on the gutters. The gutters look really good too!

Brad Olson

2021-04

I initially worked with Jeff Lane on the sale and the communication he and the staff provided was outstanding. They made sure I knew where I was in the queue a solid estimates as to when the work would start. The work was started on time and completed very quickly. The gutters look great and match the house color perfectly.I am happy with the quality and am confident they will offer many years of service.If I could offer one bit of input I would suggest the installers use some method of fall protection. On our particular job the installer worked alone and did the majority of the work from the roof edge. We did not have an incident at my home but would hate to see such a skilled craftsman take a fall.I will suggest K-Guard to anyone looking to replace their existing gutter system.

Albert Hart

2022-04

Wow - what a great experience. The initial salesman explained about modern gutters and their leaf and dirt prevention features. Most importantly he didn't push for the most expensive option, but advised me on a lower cost option which we both agreed would work well for my needs.Installation was professionally done and I am very satisfied with the results. Jackson, the owner, came by later at my request to help with an item which needed to be fixed.Call them, and use them, with confidence.

Jessica Hensley

2022-04

We bought a new house that needed new gutters and downspouts and after researching the various companies, we called K-Guard Rocky Mountains. I am so happy we did. Jeff (our salesperson) was professional, patient, and gave us every option to ensure we weren't overspending and only purchased what we needed and wanted. The installation was flawless and every individual we interacted with was kind, professional, and effective. Thank you K-Guard, for taking great care of us!

Donnelle King

2021-04

Installed new leafless gutters. Jackson and his team did a great job installing new leafless gutters on my house. Had to have them come back to make a few minor adjustments and they were very responsive, friendly and efficient. My gutters look amazing and best of all I will not have to clean them out again. Their product is very well made and look very nice as well. I definitely recommend them for their high quality product and professionalism.

Lorin O.

2023-04

K-Guard Gutters Rocky Mountains was timely, professional, knowledgeable, and a pleasure to work with. Their Owner and Staff ensured that all aspects of the work, from estimating, scheduling, to the completed gutter installation and paperwork, were all handled in an courteous and professional manner. All work was completed as scheduled. Highly recommended!

Geoffrey Hoppe

2021-04

I've been thinking about leaf gutters for several years. After doing a lot of homework I selected K-Guard. I was pretty much sold when I met with Jeff, the customer consultant, but he showed me several key points I didn't find in my research. He got back to me right away with a quote, and the price was actually better than expected. The crew was out here within 10 days. They did an incredible job, considering my home is three stories with lots of strange angles. A few days later we had a big afternoon downpour. I stood out in the rain with an umbrella and watched in amazement as the K-Guard gutters did their job, even in a heavy Rocky mountain afternoon rain. I highly recommend K-Guard, from quality to price to install crews.

Jim McMaster

2021-04

My wife and I decided we were too old to be climbing on the roof to clean our gutters, so we contacted K-Guard for an estimate. The sales person was very professional and gave us an excellent presentation and a to-the-penny estimate for replacing our old, decrepit gutters. They scheduled their installation ten days later and we couldn't be happier. The crew was prompt and did a thorough job, including cleanup. I heartily recommend this vendor.

Russ Calibri

2022-04

I bought my retirement home and want the best of everything in it. I turned to K-Guard gutters to replace the failing, clogged gutters I had. We live on Lookout Mountain surrounded by huge, beautiful pine trees that had consistently clogged our gutters. Due to the higher elevation, ice damming also was a consistent problem during the winter.These experts came in, knocked out the job and installed heat tape lines where needed. Now... NO clogs, NO leaks, NO ice dams and the house looks great!I've had them in for a year now. One area of gutter that I wanted a specific way, just didn't work well over the winter. So they came back out to redo that. Spoiler alert... they made it a warranty repair and did it for FREE.Amazing work. I highly recommend them and their unique product.

Paul Bergstrom

2022-04

I did a lot of research on leafless gutter systems and read the reviews of several gutter companies in the area. That's why I called K-Guard first and that was the right decision. This is a great, well managed company with the best product on the market. They gave us a fair estimate from the start and completed the installation in a timely and highly professional manner. If the rating system allowed, I would rate the service greater than 5 stars.

Fred Gartner

2021-04

Ever since I bought my home I have had to deal with cleaning out my cutters. What a pain when I did it myself. When I hired it out, 80% of the time the results were less than acceptable. I had researched and got bids from several cutter companies and found them to costly and/or poorly reviewed. Then I called K-Guard. Adara came to the house and explained the system in detail and gave me a very competitive bid. I had already done my research on the system and the company. We closed the deal. Installation was quick and easy. I would diffidently recommend.

Jim Cintron

2022-04

Just had my new gutters and downspouts installed 4/22/21 by K-Guard and I couldn't be more happier. I received a fair estimate and the quality of the material is excellent. I love the downspouts that have built in traps to filter out and any debris that may go down through the downspouts. (went with traditional gutters). When Jackson, came to meet with us, he clearly explained all the different types of material that where available so we could make a well informed decision on what we felt would be appropriate and would meet our needs. The massive downspouts move the water 50% more than my older system. I would recommend that if you get new gutters, consider updating the downspouts also. When we had all the heavy snow and rain over the last couple of weeks, these gutter had no issues moving the water and I had no gutters overflowing.Also, the installer was amazing. What a great guy. If I could give a rating of 10 stars, I would. Thank you K-Guard!!!

Cindy Franz

2021-04

After listening to Jackson describe K-Guard and it's many advantages we were sold on it. He was very knowledgeable and wanted to convey just how good his system was. The job was done in a timely manner and we were thoroughly impressed. We would definitely say "go for it" if you're "sitting on the fence". From beginning to end everything went smoothly.We were thoroughly sold on it and have no regrets! Thanks Jackson - for a job well done.

Danny Stevenson

2023-04

We recently replaced our roof, and wanted to address our constantly pine-needle-clogged gutters. K-Guard got the job done in one day, and it looks great. K-Guard is perfectly designed for the weather we experience here. Looking forward to NEVER having to clean out gutters again!

rachel

2023-04

I am very satisfied with the work they did with my gutters..from the planning to the very installation and working with the company working on my house. K-Guard was helpful and patient besides having an awesome product to sell..I would highly recommend their services, they do a good job.